My computer is infected I cannot do anything help please

I cannot log onto safari it comes up safari quit unexpectedly. It has sent 4000 messages in 30 mins please help I do not know what to do

Can you copy a crash report & paste it here ?.

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HT1848 I cannot authorize my computer, I'm having this error message The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed." please hel

cannot authorize my computer, I'm having this error message The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed." please help me

Doublechecking. In the course of your troubleshooting to date, have you worked through the instructions from the following document?
iTunes: Missing folder or incorrect permissions may prevent authorization

I have a iPad mini, I recently acquired a $15 iTunes card to get apps and music. I have forgotten my security questions and I cannot buy anything HELP (I tried to reset them in the Password and Security tab but the text under the questions does not show)

I recently acquired a $15 iTunes card to get apps and music. I have forgotten my security questions and I cannot buy anything HELP (I tried to reset them in the Password and Security tab but the text under the questions does not show)

Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699?viewlocale=en_US&locale=en_US
Try the link above. Try to find a phone number for your country, call and ask for account security.

After mixing a project i select bounce and burn the disc that is burned plays on any cd player but when i try to burn the wav or mp3 file that was created the resulting disc will only play in a computer this also happens with video projects help please

after mixing a project i select bounce and burn the disc that is burned plays on any cd player but when i try to burn the wav or mp3 file that was created the resulting disc will only play in a computer this also happens with video projects help please are there any settings i need to alter as it seems the wav or mp3 file i ceated is being converted to a data file somewhere between the folder and disc drive

Same thing for a movie file.. If you want to play back the movie via a DVD and a DVD player you must create a Movie DVD and not just burn files to a data DVD... as Data DVDs are just storage devices for files and therefore will only work with computers...
Movie DVDs are special formats that include things like menus and special file formats.. so they can playback via a DVD Player...
You will need a 3rd party DVD Burning app like Toast which is what i actually use.... or the more popular DVD Creator app...to create and then burn a Movie DVD that will playback on a DVD Player....
https://answers.yahoo.com/question/index?qid=20101220205435AA70beb

I gifted @18 sings to a friend in August and he cannot redeem them. help please.

i gifted @18 sings to a friend in August and he cannot redeem them. help please.

Gifts are country specific.
You cannot gift to a different country.

Since Yosemite update, my computer is possessed!!!! help Please.

Since Yosemite update i get these types of messages or blank pages all the time: (TypeError: undefined is not an object evaluating 'Sys.WebForms.PageRequestManager') among others, and they keep appearing, I get random popups, frequent non responses and it is generally just haywire and not good, unreliable cannot keep going. help Please. i have no clue how to fix this i have NEVER had an issue with any of my macs and so have not explored how to fix them...

You could try this: Pull down the notification screen, tap the "Sound" Icon to cycle to "Mute"

Pages died today. Just downloaded the latest update 2 days ago. Last night shutting down my very new MacBook Pro, Pages stopped shut down. Today Pages will not open, all my Pages docs cannot open. Help please! Anybody have a fix?

Pages died today. Just downloaded the latest update 2 days ago. Last night shutting down my very new MacBook Pro Retina, Pages stopped shut down. Today Pages will not open, all my Pages docs cannot open. Help please! Anybody have a fix?

You probably have 2 versions of Pages on your Mac.
Pages 5 in your Applications folder, will open Pages '09 files but will alter/damage them. It can not open Pages '08 files.
Pages '08/'09 in your Applications/iWork folder which can not open Pages 5 files.
When you were shutting down you probably had an unsaved document open.
You probably are opening the wrong versions of Pages to open the wrong document format.
Pages 5 has had over 90+ features removed.
Most users are going back to Pages 09 whilst Apple sorts this out.
Peter

Accidentally deleted bonjour from my computer. iTunes will not open. Help Please.

Accidentally deleted Bonjour from my computer. iTunes will not open. Running Windows XP. Help please.

Uninstalling and then reinstalling your iTunes should also get your Bonjour reinstalled.
For the reinstall, use an installer downloaded from the Apple website:
http://www.apple.com/itunes/download/
... or you could get it back via your Apple Software Update for Windows.
If you'd prefer not to uninstall iTunes, try the following procedure.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the Bonjour.msi (or Bonjour64.msi) to do a standalone Bonjour install.

My ipod touch is connected to the computer but itunes is not recognizing it. help please !

My ipod touch is connected to the computer but itunes is not recognizing it. I need help please. I've tried restarting both my ipod & the computer and also unistalling itunes and loading it again, nothing is working.

Assuming you have a PC, start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

I cannot send emails on my iMac.10.7.5. All has been working well with icloud etc..I can still recieve but I cannot send, anyone help please?

My emails have been working well on my IMac 10.7.5 and icloud. Then for some reason, I cannot send emails! I can still recieve but I cannot send. When it comes up with that error message I try all the other servers it suggests but none of them work. Can anyone help please?

It says "cannot send message using the server my.mac account (ICloud)
the it lists 3 servers:
my.mac account(Icloud)
smtp.mac.com:jaynem1(offline)
smtp.me.com:jaynem19Offline)
the top one of these is highlighted with the options: Try Later or Try with selected server
I have tried all 3 servers and nothing works, I've tried turning the mac off and on and restarting but nothing seems to work. It's wierd because I'm gettng emails ok?!?

Hey guys, I forgot the answers to my security questions. Recently iTunes asked me for the answers, since I forgot I'm now unable to purchase anything :( help please

Hey guys, I forgot the answers to my security questions. Recently iTunes asked me for the answers, since I forgot I'm now unable to purchase anything :( help please

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

Computer Crashed After Leopard Installation...Help, Please!

So, I installed Leopard to my G5 and everything ran smoothly...But then when I restarted my computer and then it got to the blue screen before the computer loads and now it just stays there...All blue and nothing else...Nothing will happen and I have NO idea what went wrong...I need help, PLEASE!...Just, how do I re-install Tiger or get it to run again?...Thanks, Peace and Love!
Message was edited by: xlunarsnake

As the article stated
Start up in single-user mode by holding Command-S after restarting the computer.
Execute these commands, each on a single line:
/sbin/fsck -fy
/sbin/mount -uw /
Execute this command on a single line. Important: Type the command carefully, misuse of rm may damage other files.
rm -rf /System/Library/SystemConfiguration/ApplicationEnhancer.bundle
Restart normally.
If the issue persists, use solution 1 above instead.

I bought a new macbook pro and iTunes will not let me purchase anything. All computers unregistered. This computer is registered. Cannot purchase anything using my apple id and my apple id works because i buy things on my i phone. What is the problem

I bought a new macbook pro and now every time i try to buy anything with my apple id it doesn't go through. I tried Ibooks and iTunes but neither one will work. I have registered this computer and even tried unregistering all the other computers but that did not do anything. I also checked my form of payment and that is not the problem either because i have no problems what so ever buying anything on my iPhone or my desktop computer.
It is just this computer.
I try to buy something and something pops up and says... "We could not complete your iTunes Store request. An unknown error occurred (-45054). There was an error in the iTunes store. Please try again later."
And i have been trying later for 2days now.

Have you tried repairing disk permissions : iTunes download error -45054

Help - I cannot de-instal Adobe 8 from my computer - but I also cannot print anything today -

I am a not very experienced home computer user. I only ever instal updates to Adobe reader when told to. Today I am getting messages saying Adobe cannot be opened - and I cannot now print my gas bill ! I have tried to de-instal from control panel on my computer and the following message comes up:
I am getting messages saying there is a problem with Adobe and I cannot then print the item I want. I have tried to de-instal the product in order to re-instal and I get a message saying '/This patch package could not be opened. Verify that the patch package exists and that you cannot access it, or contact the vendor to verify that this is a valid Windows Installer patch package'.
I have no idea what this means !
I have tried to search the Adobe site for over an hour to find advice - we are using Windows XP and the free
version of Adobe - updating when told to.
Please advise with simple explanations for rectifying this problem. Thanks

I
Maybe its not compatible with with your program as its not compatible with Vista,,,,,,,
I have run the cleaner hoping it helps delete my Photoshop CS6 from my laptop....
The problem I encountered turned out to be because I have Vista on my laptop with 4 mbs memory.
Nowhere does it say you cannot use photoshop with Vista...and that 8 mbs of memory is required.
I have encountered numerous problems and now cannot restore my computer or uninstall Photoshop.
Its one huge mess
I have purchased a new computer with windows 7 and am having it set up by a technician right now but I still want this computer working too...
I still cannot delete Photoshop though I have tried and tried...and I cannot afford to pay him more to fix this computer up too...so I have to do it alone
The latest programs require 8 mbs of memory and Windows 7

I have updated itunes to 10.5 and it has wiped my iphone 4 and just has the symbols for everything on the left bar but cannot do anything HELP!!!!!

I have updated itunes to 10.5 then without looking at the store or anything synced my phone, it then said IOS 5 was availible so I just did the "download and upgrade" option as usual. I now have the phone connected to itunes and it just´says Iphone on the left bar and when I click on that the large window just says the same, it will not let me restore my phone or access the store. The phone is just saying connect to itune, which it already is and will not allow me to my home screen. I have no idea what to do but am desperate for my phone for work. PLEASE HELP!!!

It took about an hour to upgrade my iphone. You're also left a couple of times with a blank screen on the iphone whilst it does things in the background which is a bit confusing. Suggest you wait - it starts doing things again (like reload your apps and then your photos etc) after you think it's finished. It's finished only when it says it is.....

My computer is infected I cannot do anything help please

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