My computer is no longer waking up from sleep.

As of recent, the mac that we own is no longer waking from sleep.  We have to hold the startup button to forcibly turn off the computer, then press it again for a restart. Never had a problem ever with a mac performing this way so we have no idea what's happening.  To make matters even stranger, we received a call from some guy I couldn't understand who related our mac was giving off an error message and that he could walk me through the process of fixing said problem. I told him he was full of crap and was not going to use me for a fishing expidition. Now I'm not sure if the call was legit or not.
Any advise/help would be appreciated.  Thanks, Sean

Now I'm not sure if the call was legit or not.
Hi, good going, it isn't legit at all, it's a big scam, mostly windows, but now attacking Mac Users...
http://www.google.com/search?ie=UTF-8&oe=UTF-8&sourceid=navclient&gfns=1&q=ms+ph one+scam
Most fail to Wake are due to USB things, PCI cards, or 3rd arty extensions.
Open console in Applications>Utilities, check the system log for the date/time of the last problem  & the Startup right after that for clues.
click on the top line we want, Shift plus click on the bottom line we want, CMD+c to copy, then paste the text in a reply with CMD+v
A few dozen lines should be about right, hundreds or thousands won't likely be readable.
Also...
One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...
PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive
Reboot, test again.
If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode), or Airport, or some USB or Firewire device, or 3rd party add-on, Check System Preferences>Accounts (Users & Groups in later OSX versions)>Login Items window to see if it or something relevant is listed. Or an errant process eating up RAM.
Check the System Preferences>Other Row, for 3rd party Pref Panes.
Also look in these if they exist, some are invisible...
/private/var/run/StartupItems
/Library/StartupItems
/System/Library/StartupItems
/System/Library/LaunchDaemons
/Library/LaunchDaemons

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