My computer is not authorized...
Recently, my hard drive crashed, but I was able to save all previously purchased iTunes songs onto a disc. Now that I have had to completely clear my hard drive and reinstall Windows on my computer, I reinstalled iTunes in order to load my songs back into iTunes.
Another problem that happened while my computer crashed, my college email address expired which used to be my iTunes user ID. So, now when I go to play a song on iTunes from my old iTunes, it says "To play this song you must authorize it using the user ID it was purchased with jhedric3" This user ID no longer exists. When I try to put in my new user ID and password, it says this computer is already authorized. Then still never plays. It there any way to ever get these thousands of songs to play again?
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Similar Messages
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Just purchased a new pc with windows 8. Transferred over my itunes. With 2 different albums in my library, when I attempt to play this music I get a message saying my computer is not authorized. I then sign in to authorize the computer, itunes tells me it is indeed authorized, I attempt to play this music again and I get the same "your computer is not authorized" message again, and again....
Any help out there on this one would be appreciated. If my question is not clear enough I will attempt to help.
Thank you,
mikeDelete and redownload them if doing so is free in your country.
(106637) -
my macbook won't let me sync music or apps as it says my computer is not authorized, even though when I clicked to authorize it it says that it already is. can anybody tell me how i could fix this? iv already tried unarthorising the computer and re authorising it but it still doesnt seem to work
Hey CarlyR_,
Thanks for the question. I understand you are experiencing issues related to iTunes Store authorization. The following resources may help to resolve these issues:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/TS1277
Thanks,
Matt M. -
I just downloaded I tunes on my new computer, I've had an apple I'd since the iPod mini came out, I signed in and went to download purchases from my iPhone. It downloads apps fine but when I click on a song it says "your computer is not authorized" ***??
Authorize the coumputer. Go to store in the top of the screen and authorize it.
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I tried to put a rented movie on my ipod touch and it keeps saying that it can't be done because my computer is not authorized. However I have other rented movies on it.
Try deauthorizing and reauthorizing the computer.
iTunes Store: About authorization and deauthorization -
I am unable to play a number of songs in my music library on the computer...I keep getting the message that this computer is not authorized...I have authorized this computer...I get a message saying that we have 3 of 5 available computers that are authorized...what should I try now?
Have a look here http://support.apple.com/kb/TS1389
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I downloaded a song from itunes and it says my computer is not authorized to play it, to authorized enter your apple id and password so I did, then it said that this computer was already authorized, but it still won"t let me play the song! What do I do?
Apparently not!! I am NOT happy about it either! I had always bought my mp3's from walmart.com (until they quit doing it) & ANY time I had a problem, they had it corrected in less than 5 minutes! Apple is a large enough company, that they should have an EASY to find support system. Having to post on here, WAITING for someone who MIGHT know how to fix it, is aggrevating!! I WILL NOT BE BUYING ANY MORE MUSIC FROM ITUNES & WILL BE GOING TO ANYTHING OTHER THAN AN APPLE PRODUCT!
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Itunes wont sync error message this computer is not authorized
itunes will not sync my purchased songs to my new ipod touch, i get an error message that says, "some of the songs purchased cannot be transferred, this computer is not authorized, go to store, then authorize this computer." I have done this over and over again, I have even deauthorized and then RE authorized again and again, I still get the same message. Can someone please please please HELP ME?
I have been renting movies on my MBP and a previous MBP for years, and have always been able to transfer the rentals to an iPhone. I always rent on the MBP and not the iPhone. However due to a NEW authorisation problem recently I have not been able to play these movies through the Apple TV (V2) like I have been doing. Others on the Internet have also started having this problem. I have to resort to airplaying the movie from the MBP over to the Apple TV, which is a royal pain. What's the point of having all this gear in the family room when I have to get up and go to the office and start the movie playing from there?! Anyway, also recently I have not been able to move rented movies to the iPhone. I have tried recursively chmodding the Shared folder as described here
http://support.apple.com/kb/TS1277
and it didn't help.
So now, if we go on a long road trip or flight, we can't bring the rented movies on an iPhone/iPad. This is a big problem. No I am not going to bring the laptop on the trip. The iTunes library is on an external disk on the LAN anyway.
Re the country comments, I'm in Canada. -
I need help because I recently purchased my Macbook Pro and I am trying to open a book that I purchased in Ibooks on my sons computer. We share an icloud account and my computer keeps saying that my computer is not authorized to open the Ibooks. How do I authorize my computer to be able to do that?
Heidijomiranda wrote:
I need help because I recently purchased my Macbook Pro and I am trying to open a book that I purchased in Ibooks on my sons computer.
did you use your sons Apple ID..? If so... those items are tied to that Apple ID.
If your issue is with the Authorization of your New Mac...
On your Computer... Open iTunes...
If you're using iTunes 11 click on the box icon in the top-left corner to see the " Show Menu Bar "
and from the Menu Bar select Store...
From the Store menu, choose Authorize This Computer.
When prompted, enter your Apple ID and password, then click Authorize.
See Here for full details...
About authorization and deauthorization -
Everytime I try to watch a tv show on my itunes i GET A MESSAGE THAT MY COMPUTER IS NOT AUTHORIZED. iT IS AUTHORIZED.
See here http://support.apple.com/kb/TS1389
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How do I authorize my 100+ previously purchased itunes music that is in protected aac form? It prompts that my computer is not authorized even though it is.
are you saying that your computer is autharized from guessing, or do you know it is becuase it says it. in itunes, go to the advanced tab and the last option in that tab should be either aurhorize, or de-authorize. What does it say?
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Hey guys. Can you please help me? My iphone is not showing that I own ANY music anymore. It will not sync at all with my Itunes ever since downloading ios5. It states my computer is not authorized but it is...... I had no problems with my ipad, all of my music transferred just fine. I have no idea what to do now with my iphone except maybe a restore???
You all are much smarter than me. ;-) Can you help? Thank you.
HeatherGuys, I found another user and what he said to do worked!!! I have copied the information below:
This was 1 of the things that happend to me too, the other one was that at the bottom of the itunes page were it says all the memory info, it marked that I had over 3gb of other memory wich I didn't.
Anyways what I did was to unmark the calendar, contacts etc. ( so that they wont sync with the computer ), pressed apply, then I marked all of them again, apply again and for last I pressed Sync wich is at the bottom right coner by the apply botton.
I'm not sure that had anything to do with it but it worked, my music appeard both of my itunes playlists and the ones I bought in itunes. Also the other memory dissapeard and it's all good.
I'm not sure this will help you but thats my 5 cents, if the problem continues its better to call customer service and ask for a technician.
Hope your problem gets solved. Have a nice day. -
I purchased a song on itunes and when I play it, it says my computer is not authorized. A window pops to authorize my computer so I type in my account info and hit authorize. After that a window pops up saying it is already authorized but still won't play. None of this happens with any other songs on my itunes. I would just purchase the song again but I can't because every time I try to purchase it, the song says "play" next to it instead of "buy." When I hit play no music plays it just goes back to saying my computer is not authorized so I authorize it and it says it is already authorized then I click it again and it says my computer is not authorized. It's a never ending annoying circle. How can I get the song to play?
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases > http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service > Apple Support iTunes Store Contact Us -
Hello everyone, I have a problem when I sync my apple device. I plug it in and a message comes up saying, this device could not be synced because this computer is not authorized for the purchased items on this phone. I already tried to authorize again, after deautherizing it. HELP ME PLEASE
Hi applerinneedforhelp,
Thanks for visiting Apple Support Communities.
If iTunes is asking you to authorize the computer, and you've already done so, the troubleshooting steps in this article can help:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Regards,
Jeremy -
I've recently upgraded my iPad to OS 5 and I am running iTunes 10 on my MacBook Pro. For some unexplainable reason, I'm now getting a message that items (mainly TV shows I've purchased through iTunes) are not able to be downloaded because the computer is "not authorized." But the computer IS authorized. I follow the instructions to "authorize" it and, of course, I'm then told that the computer is already authorized! Still, the downloads won't sync.
Can anyone help me out with this?I have the same problem. It is only with tv shows and only with programs I have downloaded after the software update.
Apple support sent me the above link too....but it doesn't solve the problem...my computer is authorized and the content is in my library and will play on my Mac air, but it will not sync the tv shows, it keeps saying my computer isn't authorized for it.
No answers here, but you are definitely not alone with this issue. -
While trying to sync my ipod, I keep getting the message "(songs) could not be downloaded because the computer is not authorized", but it is. It says there are 100 songs that will not download. What is the problem? Also, I have loaded some music from CDs onto my itunes, and some of them are not loading onto my ipod when I sync . . .
Maybe:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
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