My computer is not compatible with my printer??
Moved to the Mac printing forum for better coverage.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V
Hello Hart,
Thank you for clarifying your printers model for me!
I would suggest checking and trying all of these steps first: Troubleshooting Print Quality Issues
If you notice the test prints including black, then this might be a software issue, and if that's the case, try these steps on your Mac:
Mac OS X: How to reset the printing system
Repair disk permissions
Restart the Mac
Install the printer : OS X v10.9 Mavericks: Installing and Using the Printer on a Mac
If the troubleshooting does not help at all, I would lastly suggest calling HP's Technical Support to see about further options for you, such as a replacement or trade in.
If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada region,: click here.
All the best
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!
Similar Messages
-
I'm running OS X 10.5.8 & Firefox says that my computer is not compatible with the most recent upgrade. What am I missing? Thanks!
The last version of Firefox which is compatible with PPC architecture is Firefox 3.6.x. <br />
http://www.mozilla.com/en-US/firefox/all-older.html
For older Macs that aren't supported in Firefox 4+ versions, try TenFourFox for PowerPC's running Mac 10.4.11 & 10.5.8 . <br />
http://www.floodgap.com/software/tenfourfox/
http://tenfourfox.blogspot.com/ -
I enter password and username...it says my computer is not compatible with the ap store ??????
I enter password and username...why does it say
my computer is not compatible with the ap store ??????Which OS X is installed on your Mac ?
Click the Apple () menu top left in your screen. From the drop down menu click About This Mac.
The version is noted there. -
How can I find Lion to download it to my Mac Book? It has Snow Leopard and 4GB RAM but it the white plastic model and is not compatible with Mountain Lion. I have been told by the Genius Bar that it will handle Lion.
That underpowered model is better left on 10.6.8 for performance reasons, also the fact that it's dated and 10.7 will likely require you to buy alll new software to replace the PPC based software your currently using.
If you insist, then call Apple via phone and they will sell you 10.7 Lion and provide a link to download it.
My 2¢ is to save up for a new machine, as that one is about to kick the bucket, they only last about 4.5 years or so depending upon use/enviroment.
If your having problems with 10.6.8, perhaps some of the links here can assist, 10.6 is faster than 10.7 in fresh install tests.
Why is my computer slow?
..Step by Step to fix your Mac
How to erase and install Snow Leopard 10.6
How to safely defrag a Mac's hard drive
https://discussions.apple.com/community/notebooks/macbook_pro?view=documents -
Mac mini OS X 10.5 Firefox 3.6.13 dmg
You could use firefox 3.6, which is old but still supported and secure. However the best solution is to give up on using Google Toolbar because Google no longer support it with firefox, mainly because it has little to offer.
You can still save google bookmarks by copying them into Firefox. Please have a look at
* [[google Toolbar is not compatible with Firefox]] <-- clickable link -- <br> which may help with some ideas and proposed solutions.
I am hoping the Norton report you refer to merely says your system has vulnerabilities, rather than that it has an actual infection (or that it has dealt with or quarantined any malware). -
I have an older iMac operating on Mac OSx 10.4. When I attempted to down-load some plug-in updates, they would not accept it because my computer is to old and doesn't have the necessary capability. When I try to remove the message, nothing works, and every time I boot the computer with Firefox, it keeps reloading. Please tell me how to delete this plug-in reminder. Thank you.
You can inspect and modify some prefs on the about:config page to suppress the plugin reminder.
*set the plugins.hide_infobar_for_missing_plugin pref to true
*set the plugins.hide_infobar_for_outdated_plugin pref to true
*set the plugins.update.url pref to an empty string
See also:
*http://kb.mozillazine.org/about:config
There is still a newer Flash version available for your OS X 10.4 computer.
What version of Flash Player should I use with my Power PC based Mac?
* http://forums.adobe.com/thread/895134
Flash Player 10.1 Release Notes:
* http://kb2.adobe.com/cps/838/cpsid_83808.html
See (Released 11/04/2010) Flash Player 10.1.102.64 and 9.0.289.0 (126 MB)
* http://kb2.adobe.com/cps/142/tn_14266.html Archived Flash Player versions -
no need for further details seems pretty explanatory on its own
'''''We are all uncompensated volunteers here to help other users. No Mozilla developers here.'''''
Beginning with Firefox 4, Macs must have an Intel x86 processor (which you do NOT have; '''''yours is a PPC Mac''''') '''''<u>and</u>''''' OSX 10.5 or higher.
*System Requirements: [https://www.mozilla.org/en-US/firefox/4.0/system-requirements/index.html Firefox 4] [https://www.mozilla.org/en-US/firefox/5.0/system-requirements/index.html Firefox 5] [https://www.mozilla.org/en-US/firefox/6.0/system-requirements/index.html Firefox 6] [https://www.mozilla.org/en-US/firefox/7.0/system-requirements/index.html Firefox 7] [https://www.mozilla.org/en-US/firefox/8.0/system-requirements/index.html Firefox 8] [https://www.mozilla.org/en-US/firefox/9.0/system-requirements/index.html Firefox 9]
'''''The good news''''' is that Firefox 3.6.x still supports OSX 10.4 and Macs with the PPC Mac architecture. '''''The bad news''''' is that support for the Firefox 3.6.x series is likely to end in the first quarter of 2012.
*System requirements: [https://www.mozilla.org/en-US/firefox/3.6/system-requirements/index.html Firefox 3.6.x]
*Download Firefox 3.6.x: https://www.mozilla.org/en-US/firefox/all-older.html
*Also see --> http://support.mozilla.com/en-US/kb/Installing+Firefox+on+Mac
You can try the third-party product '''''TenFourFox''''' that supports PPC Macs with OSX 10.4.11 and OSX 10.5.8. Firefox 9 version of '''''TenFourFox''''' is available. The product is based on Firefox released versions. All support is provided by the developer, not by this site:
*Home page: http://www.floodgap.com/software/tenfourfox/
*Developer's blog: http://tenfourfox.blogspot.com/
*'''''VERY IMPORTANT'''''; '''read this carefully''': https://code.google.com/p/tenfourfox/wiki/ReleaseNotes90
*'''''VERY IMPORTANT'''''; '''read this carefully''': https://code.google.com/p/tenfourfox/wiki/PluginsNoLongerSupported
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.''' -
Yosemite is not compatible with Kodak printer
Does anyone have a solution to the death of my printer which passed away when I downloaded Yosemite. I went to the Kodak site which talked about Login OS passwords which are a mystery to me.
Kodak's suggested system hack.
Kodak printers - Yosemite -
I can't access my email on firefox , it states that I am using an old version of firefox that is no longer compatible with gmail, however when I try to upgrade to a newer version I get a window that says that my computer is not compatible with the new version. Is there one that is??
Current Firefox versions require a Mac with an Intel processor and OS X 10.6 (Firefox 16 runs on Intel Mac OS X 10.5).
*http://www.mozilla.org/firefox/25.0/system-requirements/
For an unofficial Firefox 17.0.10 ESR compatible version that runs on a PowerPC Mac with OS X 10.4.11 or OS X 10.5.8 you can look at TenFourFox.
*http://www.floodgap.com/software/tenfourfox/
*http://www.macupdate.com/app/mac/37761/tenfourfox
*http://code.google.com/p/tenfourfox/wiki/ReleaseNotes1710
See also:
*http://code.google.com/p/tenfourfox/wiki/PluginsNoLongerSupported
*http://code.google.com/p/tenfourfox/wiki/QuickTimeEnabler
*http://code.google.com/p/tenfourfox/wiki/AAATheFAQ -
Why is my computer not compatible with Mountain Lion?
Why do I get the message when trying to buy Mountain Lion: "Unable to complete this purchase - this computer is not compatible with Mountain Lion."
Does your computer fit within the categories below?
Supported
Models
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
Xserve (Early 2009)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer) -
I have a MacBook with a 2.4GHz intel core 2 duo processor; 2 GB memory; and 120 GB available. I am currently running Lion OS10.7.5. Yet the app store tells me that my computer is not compatible with Mountain Lion. Can someone help me?
OS X Mountain Lion system requirements
To install Mountain Lion, you need one of these Macs:
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009) -
I was using OS Snow Leopard and on 8/1/13 I downloaded Mountain Lion. Then I found out it was not compatible with my HP Printer (HP Photosmart C5580 all-in-one) so I called Apple support and the tech told me to erase the hard drive instead of going in the time machine. Well I did that and then it took about three hours three days a week for about three weeks on the phone with an apple tech to get all my stuff back on my computer. I have had trouble with my printer (won't do the scan anymore and wasn't printing on my DVDs. Also the computer keeps freezing up when it is in the sleep mode, etc.
When I tried to list my problem on this forum it lists your OS at the bottom and mine had Mountain Lion listed as what I was using so apparently it didn't erase it. Want to know how to get Mountain Lion off and put my Snow Leopard on so things start working right.Go to the menu/About This Mac - what OS version shows there?
Do a backup, preferably 2 separate ones on 2 separate drives.
Revert to a Previous OS X
Revert to Snow Leopard
If you do revert, I'd use Setup Assistant to restore your data. This process takes a while, so do it when you won't need the computer for several hours, based on my experience. -
The saved printer information is not compatible with this version of Photoshop
Hello,
I hope somebody can help us. I am a IT Technician in a school, we have approx 500 Windows 7 64bit machines with about 600/700 users - 200 machines have the CS5.5 Master Collection installed on them. We have an intermittent issue with printing from Photoshop (both the 32bit and 64bit versions). Our printers are mostly HP LaserJet printers (all modern), but we have an Epson B-510DN Inkjet and some Xerox copiers too. The drivers are all installed on a central print server running Server 2008 R2 and shared via Group Policy to client machines.
In rooms where Photoshop is installed, intermittently when a student goes to print we will recieve the following error:
The saved printer information is not compatible with this version of Photoshop, or the saved printer is no longer available. You will need to check your printer settings before printing.
Photoshop will then grey out the 'Print' button and won't let the user print again. The odd thing is that we can still print from other software such as Microsoft Word or even non Microsoft software - even Illustrator will print. It just seems to be Photoshop thats has any issues.
This happens when printing to any printer on site, 90% of which are HP's. As a general rule we configure all of our HP printers with HP's PCL6 Universal Print Driver as it makes management of various printer models easy, and we haven't found it to limit us atall yet. We are aware the Adobe software is 'preferential' to Postscript drivers but our printers arn't, being HP's PCL is their native language. We have tried changing a printer to the Postscript UPD driver to test it but it made no improvement. We have also seen the issue quite indepth with our Epson B-510DN which is configured with Epson's latest model specific driver as our photography department use it. Since we are seeing it with different printers I don't believe the printer drivers are to blame - unless somebody want's to prove me wrong.
Like I say the problem is intermittent, and we are having trouble tracing it down to a user, computer or a software problem as it is so intermittent. Has anybody else seen this and managed to overcome it? Since it's only happening in Photoshop is it a bug that Adobe have recognosed and fixed in CS6? The only workaround we have found for it is to go into printers, chnage the defualt printer from one to another and back again - this seems to shut Photoshop up.
Thanks, Dave.Chris,
Apologies for my slow reply - we have been busy here the past few weeks.
We are using a standard Microsoft provided JPG image (Tulips.jpg) so we have ruled out it being an issue with the image; perhaps if we were using a PSD, maybe so.
We have now found out what the issue is, and what the workaround for this bug is. All of our printers across our site are named in a specific format, usually [Location name] [Room number] [Mono or Colour] resulting in printer names such as Photography A11 Colour, Art A2B Colour and Design Technology A14 Colour. All of these names contain numbers. We have tried reimaging machines, reinstalling Photoshop, upgrading to CS6, deleting and reconfiguring printers with the same name. Finally the only solution that worked was to take the numbers out of the name, either by renaming or deleting and reconfiguring the printers. The Photography printer is an Epson B-510DN using a model specific driver and the other two use the HP PCL6 UPD driver, so I don't believe the drivers are to blame and since renaming the printers work I don't believe it's a configuration issue either. Remember that these printers are shared from a print server and deployed via Group Policy (using the Print Management method).
I hope this provides you Chris, and others searching Google, a useful explanation of the problem and what the fix is. As much as Adobe won't admit it's a problem/bug, I and many others across the internet believe that it is and that it should be fixed in future versions of Photoshop.
Thanks, Dave. -
I recently purchased an HP Deskjet 3050A All-In-One J611 series printer and it is not compatible with the version of the operating system on my mac book pro. I am currently running on OS X 10.4.11 and the printer is compatible with v10.5 or higher. What can I do to update the operating system on my Mac Book Pro?
10.5 will be harder to find & more expensive, I think I'd go for 10.6
Leopard requirements/10.5.x...
* Mac computer with an Intel, PowerPC G5, or PowerPC G4 (867MHz or faster) processor
minimum system requirements
* 512MB of memory (I say 1.5GB for PPC at least, 2-3GB minimum for IntelMacs)
* DVD drive for installation
* 9GB of available disk space (I say 30GB at least)
Apple no longer has it for sale.
Snow Leopard/10.6.x Requirements...
General requirements
* Mac computer with an Intel processor
* 1GB of memory (I say 2GB at least)
* 5GB of available disk space (I say 30GB at least)
* DVD drive for installation
* Some features require a compatible Internet service provider; fees may apply.
* Some features require Apple’s MobileMe service; fees and terms apply.
Which apps work with Mac OS X 10.6?...
http://snowleopard.wikidot.com/
It looks like they might still have it...
http://store.apple.com/us/product/MC573Z/A?fnode=MTY1NDAzOA -
Printer not compatible with OS X Tiger 10.4? Help!
Hi there,
A few months ago I bought a Konica Minolta Magicolour 2400W laser printer (in a panic, was the cheapest available - in order to print my thesis). I have since bought an Apple Mac ibookG4 running OS X Tiger 10.4. Konica Minolta tell me that this printer is not compatible with the Mac and that I can't use it. So, my current situation is that I have a £200 printer that cannot communicate with over £800 worth of new Apple equipment. I am slightly P**d off. I probably should have done my homework but didn't expect a brand new printer not to have drivers compatible with a brand new computer + operating system. Short of selling the **** printer and getting a Mac-compatible one; what can I do? Please help, any suggestions would be most appreciated.
Zoe, UK
ibook G4 Mac OS X (10.4.2)Looking at the Konica Minolta web site it lists only Windows support for this model.
http://printer.konicaminolta.com/support/currentprinters/mc2400wsup.htm#Drivers
So looks like the advice was right. The Minolta 2430DL and 2450 network models do support Macs so perhaps that is the confusion.
The only option looking around is to try Foomatic-RIP for Mac OS X and EPS Ghostscript in order to use the open source driver. Checking the Linuxprinting.org web site there is indeed a working driver for your model.
However it is only a 'Filter' which will need to be compiled to work with the above. Not a straightforward exercise I am afraid. I have found a recent thread which deals with this exact same model and perhaps you could try it yourself if you feel brave, or perhaps contact the guy posting the request and ask if he can send it if he manages to compile a working version.
The relevant thread is here:
http://www.linuxprinting.org/pipermail/macosx-list/2005q4/001449.html
If you want to have a go here is what you need to get started.
1. So, firstly go to this web site and read the Usage guide:
http://www.linuxprinting.org/macosx/foomatic/#usage
You can download the latest version of the required applications on that page too. Follow the instructions carefully.
Note that it says here that if it is just a 'Filter' then you will likely need to compile it which seems necessary.
2. Go to this web site and download the m2300w-0.51 driver which also supports the 2400W
"The m2300w driver is a Linux printer driver for the Konica Minolta magicolor 2300W and 2400W color laser printers. It is intended for being used in conjunction with ghostscript, foomatic and CUPS."
http://sourceforge.net/projects/m2300w/
Good luck!
Simon
Powermac G4 Dual 1Ghz MDD Mac OS X (10.4.3) 1.25GB
Maybe you are looking for
-
Unable to change the Primary in a Team MVG for Master Case
Hi, In the 'PUB Master Case' BC, I have configured the Team field to hold an MVG. Changes Done: In "PUB Master Case" BC, The Team field is an MVF. I have changed the MVL from "Contact/Position" to "PUB Master Case/Position" which is identical to HLS
-
Recycle bin to show all deleted items on the site collection for specific user group
hi there, is there any way where a certain sharepoint group (i.e. site collection members) to view and restore deleted items on theentire collection, without giving them site collection rights orgive them more rights than necessary? we wanted to crea
-
RV220W and RV120W WDS / Bridge
Have been using an RV220W for over a year and now need to create a bridge. Have wireless and wired clients in the same building but on the level above. I cannot run a wire, which was my first choice but that is forbidden. SInce there are wired cli
-
I'm doing the goods receipt for project, but encounter a message: Goods receipt for purchase order is not allowed(AST00013-0020). how to resolve it?
-
I don't know what more I can say!!