My computer isn't recognising my new ipod nano.  And it doesn't show up in my itunes account.  Any suggestions?

Am trying to sync ipod nano 7th generation with i tunes but ipod isn't showing up on PC - nor in i tunes.  My computer doesn't recognise that my ipod is connected to it. Any ideas?   I thought I simply needed to follow the online instructions on itunes but nothing is appearing.   Have tried all the set up assistant help options and nothing is working.  Do I need to install a driver.  If so, where do I get one - what's most reliable?

Hi daimorgan1969,
Happy New Year, and welcome to the Support Communities!
Do you have the latest version of iTunes installed on your computer?  Here are a few articles regarding iTunes 11 and Windows 8:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/HT1535?viewlocale=en_US
I hope this information helps ....
Have a great day!
- Judy

Similar Messages

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  • Bought a new ipod nano and the computer won't recognize it

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    Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
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  • New IPOD nano and getting HKEY_LOCAL_Machine\software\Classes\quicktime

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  • I bought a new iPod nano and cannot get the music synced

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    Hey OBandPL,
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    Welcome to Apple Support Communities!
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    Delgadoh

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  • I have a new ipod nano and have created an Apple ID and provided all of my account details including address (shipping and billing and debit card). When trying to buy music through itunes I am told to review my account details. i.e. I cannot use itunes!!

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