My Computer/iTunes does not detect my iPod -- week long problem

I have been trying so many different things. the 5 R's. Reinstalling USB Mass storage device driver. Tried the C:\Windows\INF directory for updating the driver for the iPod under device manager. Reinstalled iTunes, and iPod (from disc) many times. Any solution I could find i tried, but nothing worked. I know the usb cable is not the problem.
someone please help me with this.

I really don't believe in Vista that you would need a driver that is from a disk. The latest drivers are installed in Windows and it should have recognized it without insertion of a disk. It may be that the driver on the disk is the one causing the conflict for the device. It may be something older that is causing a conflict in Vista. I've not tried to connect my iPod to my laptop (the only machine I have with Vista), but I do have iTues installed on it. I didn't have to insert a disk with my XP machine when I got my iPod.
You said the iPod shows up in device manager. Since you say you tried to reinstall the USB driver, you must have uninstalled the iPod in device manager? If not, you might want to connect the iPod, and then go into device manager and remove it. Let it try and recognize the new device. Do you get an error when it recognizes the new hardware, saying it won't work properly? Let me know and I'll try and work further.

Similar Messages

When I plug my ipod into my computer, itunes does not detect it.?

When i plug my ipod nano into my computer,itunes does not detect it ?? What i am supposed to do ??
Thank you

I think you have to remove ITunes and install the latest version's one; then it will work fine.
Bye!

When I connect my iPod touch to your computer, itunes does not detect it ... but in My computer is detected as an external disk why?

when I connect my iPod touch to your computer, itunes does not detect it ... but in My computer is detected as an external disk why?

See:
iOS: Device not recognized in iTunes for Windows
IOt is normal and expected for the iPod to appear in My Computer

ITunes does not detect my ipod

Much to my chagrin I made the mistake of upgrading Windows Vista to Windows 7. Then I d/l the latest version of iTunes and now iTunes can not detect my iPod. I receive the message "The software required for communicating with the iPod is not installed correctly. Please reinstall iTunes to install iPod's software."
I have completely unistalled iTunes numerous times and then ran into issues attempting to reinstall. I attempted to change the registry key which did not work so had to install Windows 7 again to fix issues.
When I run the iTunes diagnostics it tells me I have 2 issues:
1. iTunes Helper is not running
2. No iPhone or iPod found
I have attempted all the suggestions that come up in the help section for "iPod shows up in Windows but not in iTunes". I am hoping that someone out there can help me. I am going insane trying to fix this issue and am cursing myself for jumping on the Windows 7 bandwagon. At least I had all the Windows Vista issues figured out and my computer actually worked.

Does anyone have any ideas????

ITunes does not detect my iPod-- please read and help?!

I tried all the help Apple told me to do. I reset my iPod(didn't work) and then I downloaded the newest version of iTunes. That didn't work either. My iTunes still does not detect my iPod. The newly downloaded iTunes was at least supposed to tell me that my iPod was "corrupted" but it didn't. So... I'm not sure that it is. But that is the only reason Apple tells you could cause this. So yeah, I'm pretty lost right now! Does anybody know anything to help(by the way, I own a 5th generation iPod nano)? Thanks

Take a look at this web page and see if it helps. Some of the suggestions are ones you say you've already tried, but there are other suggestions, one of which may help:
iPod missing in "My Computer" or in iTunes on Windows
Good luck.

ITunes does not detect iPhones/iPods - tried everything

Okay, so 2 months ago I got my new Macbook Pro 17". iTunes wouldn't detect my iphone or any other iphone. I tried everything suggested on these forums (hopefully not true), but couldn't get it to work. I gave up and was hoping some sort of itunes update would solve it. Well itunes has been updated and even the OS has been updated to Snow Leopard. It didn't help
I am willing to try anything you suggest, so please keep them coming. Really want to get this sorted now.
Thanks so much for all your help.

Great to hear you have resolved the problem. I am running Tiger 10.4.7 not your 10.6.1 which I beleive is Leopard which I cannot update to as my computer is not suitable. Have you heard if anyone with my OS version has had success. I have tried removing iTunes v9 and then downloading v8.2.1, however I am still unable to gat iTunes to open when I connect my iPhone and iTunes does not acknowledge the connection in the side bar.
Suggestions please.
Peter

Itunes does not recognize my ipod any longer

I have 2 ipod nano's. Both of which use itunes on the same computer. The one ipod is not being recognised by windows or itunes any longer while the other is recognised. The ipod which is not being recognised still charges when plugged into the computer though. Both of them used to work perfectly and now only one works. Can anyone possible hlp me.

Hi AllenL9,
If you are having issues with your iPod not being recognized by iTunes on your Windows machine, you may find the following article helpful:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Regards.
- Brenden

HT1296 i just downloaded the latest version of itunes but now i cant zync my ipod. i tunes does not detect my ipod. ut just to work perfectly with the older version of itunes but not now. what is something i can do?

i just downloaded the latest version of itunes but i cant zync my iphone nor my ipod. it just to work perfectly with the older version of itunes but now itunes does not detect my ipod nor iphone. i have a windows pd and iwindows detects the iphone and ipod. what is something i can do to fix the problem??

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests

I have an older version of ipod touch but when i plug it in to my computer itunes does not pick it up

itunes does not recognize my ipod touch

iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
- Try on another computer to help determine if computer or iPod problem

When I connect my ipad or ipod to the computer, itunes does not show them as a "device".

When I connect my ipad or ipod to the computer, itunes does not show them as a "device", however my computer can see they are connected. so it seems to be a problem with itunes. i have tried re-installing itunes and it still doesnt work.
My Iphone does show as a device when connecteing wirelessly.
Its not a problem with the driver becasue the computer can see the devices, so its a problem in itunes.

Hello mimward,
It sounds like Windows can see your devices, but iTunes is not seeing them. I would use the troubleshooting in the following article named:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Thank you for using Apple Support Communities.
Cheers,
Sterling

TS1363 iTunes does not detect my iPhone, sends error message, please help

iTunes does not detect my iPhone when I plug into ligthening cable- error message 0xE8000084 appears, please help

Hello Brian,
Here is an article that should point you in the direction of a resolution. It has a section about the OXE errors.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694
Unknown Error containing "0xE" when restoring
To resolve this issue, follow the steps in iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting. If you have a Windows computer with an Intel® 5 series/3400 series chipset, you may need updates for your chipset drivers. See iTunes for Windows: Issues syncing iOS devices with P55 and related Intel Chipsets for more information.
All the best,
Sterling

ITunes does not recognize my iPod Touch

My iTunes does not recognize the iPod Touch , I connect to the computer and not loaded or recognized by the iTunes, I can do? and uninstall iTunes and went back to install, now I can do? Thanks.

http://support.apple.com/kb/TS1538
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again.

Hi all, itunes does not recognize my ipod touch 5th gen but it does recognize my ipod touch 3rd gen.?

Hi all,
itunes does not recognize my ipod touch 5th gen but it does recognize my ipod touch 3rd gen.?
Windows 7 home premium, 64 bit, itunes 10.7.0.21, ipod 5th gen ios 8.3. I know I am not running the latest version of itunes for the
ipod touch 5 gen. but at least with itunes open I would get a message stating cannot connect this ipod because I am not running the
lastest version of itunes. That message would come up everytime I was charging said ipod with itunes open. I just updated to iso 8.3
and now I don't get that message anymore when I have itunes open.I tried turning off ipod/computer/restarting, nothing. I tried going
to administrator/services/apple moble device and stop/start service nothing. Device manager shows the drivers are installed.
Any info will be greatly appreciated, thanks.
Fish

Hi all,
itunes does not recognize my ipod touch 5th gen but it does recognize my ipod touch 3rd gen.?
Windows 7 home premium, 64 bit, itunes 10.7.0.21, ipod 5th gen ios 8.3. I know I am not running the latest version of itunes for the
ipod touch 5 gen. but at least with itunes open I would get a message stating cannot connect this ipod because I am not running the
lastest version of itunes. That message would come up everytime I was charging said ipod with itunes open. I just updated to iso 8.3
and now I don't get that message anymore when I have itunes open.I tried turning off ipod/computer/restarting, nothing. I tried going
to administrator/services/apple moble device and stop/start service nothing. Device manager shows the drivers are installed.
Any info will be greatly appreciated, thanks.
Fish

Windows detects nano but iTunes does NOT detect even aftr doing all steps

my windows detects nano but iTunes does NOT detect even after doing all the steps described in the site. Any help ??? please ....

I did all the steps described in the article in Apple site at iPod appears in Windows Explorer but does not appear in iTunes http://docs.info.apple.com/article.html?artnum=93716

Why the itunes does not take my ipod 4g

why the itunes does not take my ipod 4g

this worked for me, below.
from:
http://docs.info.apple.com/article.html?artnum=93716
Reinstall the COM interface for the iPod Service
1. Quit iTunes and any running iPod Updater.
2. Click iPodService.exe in the Windows Task Manager window.
3. Click End Process.
4. Click Yes.
5. On the Start menu, click Run. Note that the Run windows may appear behind the Windows Task Manager window.
6. Enter this text (including the quotation marks):
"C:\Program Files\iPod\bin\iPodService.exe" /service
7. Click OK in that window.
8. On the Start menu, click Turn Off Computer.
9. Click Restart.
If the iPod is not working with iTunes or the iPod Updater, proceed to the "Quick Fix" section below.

My Computer/iTunes does not detect my iPod -- week long problem

Similar Messages

Maybe you are looking for