My computer keeps telling me to uninstall itunes and reinstall the 64 bit version, but that is what I already installed?
First ipod in our house, installed itunes on my computer & trying to sync to the ipod but I keep getting a message that says to uninstall itunes & reinstal the 64 bit version. That is the only version that I even saw to download.
First:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Then
Issues installing iTunes or QuickTime for Windows
If still problem post in the iTunes forum
https://discussions.apple.com/community/itunes/itunes_for_windows
Similar Messages
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When I try to back up my Iphone, I get a message that My Iphone can not be backed up on my computer. My computer is authorized and I have been successful with this in the past. I uninstalled Itunes and reinstalled the lastest version and the same problem occurs.
If you are running Tiger, you don't have time machine.
You need to get something like SuperDuper! or Carbon Copy Cloner (sorry, I don't have a handy link for CCC but you can Google it to get their site) to make a clone of your drive on the external and then do incremental backups. The free versions do a lot and you can upgrade to the full-service versions for small change if you need more. The one time I used SuperDuper! for cloning a volume it worked just fine.
(My backup application is the last PPC capable version of Retrospect, which does a credible job, or has over the past ten-twelve years.) -
I have windows 7 and all has been fine until 2 days ago when suddenly i turned on my laptop and i got some error message about some apple support program error - i didnt tkae notice of it only that i couldnt run itunes, so i uninstalled and reinstalled itunes and it now runs as normal, but now it wont recognise my ipad saying that 64bit version is not installed - WHAT RUBBISH IS THIS? i downloaded and installed the 64bit version from applie and yet the error persists - can some one please tell me how i can get itunes to recognise my ipad again - this seems like such a ridiculous error for these two apple products to be conflicting with each other - please help
well i have found that i needed to not just uninstall itunes, but also apple mobile device support, bonjour apple software update and apple application support - uninstall all these and then install itunes - that seesm to have fixed it, though now i am sync fail - that's a different matter perhaps
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Itunes closing out whenever I tried to synce my devices. Please help me out. I have uninstalled and reinstalled ITUNES too.
Use Device Firmware Mode...
1. Turn off your ipod To do this, hold the home and sleep buttons for 10 seconds, ignore slide to power off message.
2. Release the power button when you see the apple logo (keep holding the home button)
3. Keep holding until you see a message.
Now restore from a backup!
Alternatively you can wait! -
Why dose my computer keep telling me to uninstall and reinstall again
hi my computer keeps telling me to uninstall itunes and reinstall it again and it dose not work at all from holly
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If the advice above doesn't resolve things you could try this alternate version:
iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
which is a 64-bit installer for the 32-bit version of the core application, similar to previous 64-bit releases.
Or roll back to the previous build:
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
tt2 -
when I click the firefox link a window pops up saying a the program is already running and I must close that program in order to run a current one. I went through task manager and then completly uninstalled firefox and reinstalled the newest version. This did not help.
See this article for possible causes and solutions:
[[Firefox is already running but is not responding]]
See also:
http://kb.mozillazine.org/Profile_in_use -
My ios update keeps getting stuck on the Restoring iPhone software stage. I uninstalled iTunes and reinstalled it again, but still nothing. Now I can't even use my phone as it shows the plug into iTunes screen. Please help!!!! Thanks,
A Restore first downloads a new copy of iOS to your computer. On a slow Internet connection this can take a long time. How fast is your connection? How long would you expect it to take to download 900 MB?
That's assuming nothing is interfering with the download. Some firewalls and antivirus programs will block the download or slow it down. So you should temporarily disable your security software. Security software can also block the update after the iOS download is complete. -
I keep having the message the software required for communicating with your ipad is not installed correctly please reinstall, I've uninstalled and reinstalled the latest version of itunes 8 times and no luck does anyone have any advice?
First, for the forum view issue. Go to My Settings (on the right) and in General Settings change the Topic Page View to Flat. Click Save. Posts should show up in the order they were written.
Have you seen this?
http://docs.info.apple.com/article.html?artnum=93764
Also, since you said that you've gone through the 5 Rs, I would assume that you used the iPod Updater to restore (since there is no other way of doing it and you don't "run" the 5 Rs).
When you restored, did you use the latest updater?
You may also want to try formatting the iPod through Windows. Connect it to the computer and when it appears in My Computer right click it and go to format. Does anything happen? Can you format the iPod through Windows?
btabz -
my pc keeps crushing when i try imatch, have uninstalled itunes and reinstalled it back but i am still getting the same result
Did you do this?
Recovery Mode:
1. Turn off iPad. Press and hold the Sleep/Wake button for a few seconds until the red slider appears, slide to turn off.
2. Connect USB cable to computer; leave the other end alone
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune (make sure you have the newest version of iTune)
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPad
Note: You need to be patient and repeat the above many times to recover your iPad -
Why won't my ipod touch 5G connect to my computer or itunes? I've tried new USB cables, different USB ports and uninstalling itunes and reinstalling.
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem -
I plug my ipod into my computer itunes pops up with error message "Ipod detected but can't be identified properly" suggests I unplug and try again or uninstall itunes and reinstall nothing works. What should i do?
summarizing:
iPod nano (what version iOS BEFORE update?)
downloaded music
updated iPod to iOS 8.1.2
Windows 7 PC
plug-in iPod to PC
error message from iTunes on the PC "Ipod detected but can't be identified properly" ⬅[quoted from your original post] (+ suggested troubleshooting steps)
un-plug > re-plug iPod (how many times?)
iTunes un-installed from PC (?)
iTunes RE-installed to PC (?)
error message repeats(?)
searched "Ipod detected but can't be identified properly" site:support.apple.com with ZERO results - pretty strange that the support site wouldn;t know an iTunes generated error message (?) EDIT - had an "aha! moment when using a fresh Google search page and 'suggested' CANNOT
then "Ipod detected but can't be identified properly" site:discussions.apple.com had ONE result = Can't connect to iTunes with ipod touch (-50 error) - NO REPLIES
CANNOT instead of can't [ tsk tsk ]
iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
follow all the instructions in order and let us know -
after I download Itunes, when trying to sync Ipod, message says "needs newer version of mobile support, uninstall Itunes, and reinstall Itunes, and the same process starts all over again. why is that?
Try removing and then reinstalling the Apple software using these instructions.
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
The above containes a link for XP. Also. make sure you install the correct Apple software, It comes in 32 and 64 bit and you need the one that is the same as the computer OS -
Today, 01/23/2014, I tried updating iTunes, as I got a messsage that update was available. The update did not download correctly I got the message to uninstall iTunes and reinstall it. After the uninstall and reinstall I got an error message, that stated: The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program fo fix. then I got the message, iTunes was not installed correctly. Please reinstall iTunes. Error 7 (windows error 126) I have had iTunes since I purchased the iphone in 2012. I have only updated the product since then until today when I did the uninstall ans reinstall as stated in above directions. I am not sure what is different now. please help
I had this problem as well but found the soultion on another post from turingtest2 - it worked for me:
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or by right-clicking the downloaded installer and selectingRun as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I am running Windows 7, ITUNES 10.6.3.25. I am unable to see my Iphone/sync my iphone in Itunes. I have uninstalled all components of Itunes and downloaded the newest version to no avail. Please help.....Thanks
I am attaching the Diagnostics data below:
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Dell Inc. Inspiron N7010
iTunes 10.6.3.25
QuickTime not available
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0016AA9C0126E318
Current user is not an administrator.
The current local date and time is 2012-07-05 11:42:18.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
**** Device Connectivity Tests ****
iPodService 10.6.3.25 (x64) is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34. Device is working properly.
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPod (5th generation) running firmware version 1.3
Serial Number: 8L643QK9V9R
iPhone 4 (CDMA) running firmware version 5.1.1
Serial Number: C8RG57F0DDP8
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.I did all that HT1925 recommended and it was no help. My computer still won't recognize my iPhone. Often trying to start Apple Mobile Device Service fails with an error message that it starts and then stops immediately.
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my ipod is not recognized by my itunes and tells me to uninstall itunes and reinstall it. will this erase all of my music?
Hi braddyloopy,
Thanks for visiting Apple Support Communities.
If you need to uninstall and reinstall iTunes, your music files should not be erased or affected in any way. It is always a good idea to back up your data before making any changes to your computer, though.
If you'd like to locate your music, this article explains how to find the files:
Where are my iTunes files located?
http://support.apple.com/kb/HT1391
When you reinstall iTunes, I'd recommend using the method in this article to make sure it's reinstalled completely:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Cheers,
Jeremy
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