My computer locks up when using Firefox

When using Firefox my computer periodically locks up. My screen goes blank and everything is unresponsive. I have to to a hard reboot to get my computer back up. I'm using a 64 bit version of Windows 7 and I have the latest version of Firefox installed. I typically don't use any of the plug-ins.

Ever since I downloaded v12, my computer has been locking up at least twice a DAY. I have uninstalled and reinstalled everything, including Firefox itself, as well as Adobe, and all the plug-ins associated with the application. I've run Spybot, C-Cleaner, and my anti-virus to confirm that there's nothing else wrong with the computer outside Firefox. If the computer is rebooted and Firefox is not opened, the system is fine. But once Firefox has been opened - even if it survives the session and I close Firefox - the computer is about 75% likely to lock up, requiring a hard reboot. I'm running Vista Home edition (32 bit). If anyone has a clue what might help stop this - because I'm quite sure that it's not healthy for my computer to be hard rebooted twice (or more) a day - I'd love to hear it! It's getting waaaay more than annoying, enough so that I'm ready to move to another browser to stop the problem.

Similar Messages

Processor locks up when using Firefox, help!

I am still new to the Mac world and need some help.
I have a 2009 Macbook, with Mac OS X, 10.6.8, Processor is 2.26 and memory is 4gb.
I've noticed lately that when using Firefox I seem to have lock up issues and I can't click anything. The rainbow processor thing just keeps running and running. Often times I cannot even click the Apple icon in the tool bar in order to get to force quit. (I don't know what buttons to push for force quit)
The only way to solve the problem is to hard boot the computer and I know that is not a good thing to do. What is going on with the processor as to why it gives me hang ups when using Firefox? I have about 5-6 windows open and each has about 7-8 tabs open.
Should I upgrade to Mountain Lion? Will that help? Again, any advice or assistance you can provide will be greatly appreciated, keep in mind I am not a techie kind of person, so simple terms will be best.
Thanks Apple community.

Ever since I downloaded v12, my computer has been locking up at least twice a DAY. I have uninstalled and reinstalled everything, including Firefox itself, as well as Adobe, and all the plug-ins associated with the application. I've run Spybot, C-Cleaner, and my anti-virus to confirm that there's nothing else wrong with the computer outside Firefox. If the computer is rebooted and Firefox is not opened, the system is fine. But once Firefox has been opened - even if it survives the session and I close Firefox - the computer is about 75% likely to lock up, requiring a hard reboot. I'm running Vista Home edition (32 bit). If anyone has a clue what might help stop this - because I'm quite sure that it's not healthy for my computer to be hard rebooted twice (or more) a day - I'd love to hear it! It's getting waaaay more than annoying, enough so that I'm ready to move to another browser to stop the problem.

Computer shuts off when using Firefox.

When using Firefox on my XP machine, the computer shuts down while on the Internet at random. I removed FF and reinstalled it, and it still shuts my computer down while on the net. I swap over to IE and there is no problems so it's in the Firefox program. Did not do this until a few weeks ago. HELP

I had this same problem, searched the net, got frustrated, but finally worked it out. If I used Mozilla my computer running Xp would shut off, if I used IE I could surf the web. However flash was not working on Youtube. In the end the problem was simply that my version of Adobe Flash was not the current one, this was causing a software conflict, which in turn was shutting down my computer while running firefox. I simply went to the Adobe site, and updated to the latest Flash, and also downloaded a debugger program for IE. Since then everything is ok, Mozilla no longer turns off my computer, and IE8 works fine with Youtube.
Hope this helps, as it sure frustrated me at the time.

Computer Locks up when using Yahoo mail

My computer locks up everytime I log into Yahoo mail. A little colored pinwheel comes on and I have to do a force quit on Explorer. This has going on for about 6 months now, and is really irritating. Anyone else having this problem? Any fixes?

1Quickgn....
If you don't have it, you will have to download and install.....you set it up just like you set up Explorer or Safari !!!
In Fact once FireFox is installed... a dialog will appear asking if you want to use Fire Fox as you browser
george w

My computer locks up when using adobe reader XI on Windows 8.1

How can I fix this issue? Where do I start?

It was another program that was installed recently that caused the problem. I had to restore the computer from a previous point to get the problem cleared up.

Computer locks up when I try to access Earthlink email using firefox.

My computer locks up when I try to access Earthlink email. Must shut off computer with power button and restart. I can access Earthlink email using Internet Explorer only.
== This happened ==
Every time Firefox opened
== a couple of weeks ago

Does this help:
http://support.mozilla.com/en-US/kb/Firefox+hangs#Hang_loading_websites

When using Firefox Sync on multiple devices, I used to be able to 'send' a tab from one computer to another. Is this still possible? If so, how?

When using Firefox Sync on multiple devices, I used to be able to 'send' a tab from one computer to another. Is this still possible? If so, how?
I don't mean the ability to see what tabs are open on another device (I know how to do this). But if I am at work and find something that I want to read at home, it would be helpful to 'send' the tab to my home PC so that when I return home, it will automatically open that tab for me.

Can anyone help?

My entire computer hangs when using Firefox

Periodically, my entire computer freezes when using Firefox and I have to do a hard shutdown. Most recently, my computer froze immediately after I opened a dialog box with open/save file options for a Kindle software update on Amazon.com.
At first I thought the problem might be a conflict with my online backup utility, SugarSync, so I've made a point of exiting SugarSync before opening FF. During the latest freeze, described above, however, Sugar Sync was off.
This problem has been occurring almost daily, and it can't be good for my computer. I really need a solution!
PS: I'm using version 3.6.13 on a Windows 7 machine.
Thank you.

Firefox didn't crash, but I found qrobe to be less useful than google. To remove, go to the search icon on the tool bar. click on the search drop down menu, select "mange search engines." Click on qrobe and then click on "remove." Done.
I had to have another selection like google available before I could select remove for qrobe if you also have that issue.

On my new computer, I can no longer open attachmnets in Hotmail when using Firefox. The attachments will open with other browsers. It is quite frustrating. Any help out there would be surely appreciated. Cheers

Hotmail won't open attachments when using Firefox. I'm not sure if this relates to cookies, add ons (I recently addded Ad-blocker and Do not track), or some other type of security setting. I have tried some proposed solutions on the we to no avail. Using Windows 7

Tyler,
Thanks for your suggestion. My problem occurs when trying to open any type of file (at least .doc and .pdf, as far as I know). As I mentioned, when I log into hotmail from another browser, I am then able to open my attachments. I am hoping to figure out how to tinker with firefox so I no longer have this issue. I am not sure what is causing this block, but I know it has to do with Firefox (or settings relating to) or related add ons.

My iMac freezes when using Firefox

My iMac freezes when using Firefox. We have to restart our computer.

TutorDaddy, if this Mac is still covered by the initial warranty or under AppleCare, take it in and have it looked at. As the old label used to say, there truly are "no user serviceable parts inside." Kernel panics very usually indicate failing hardware.
I have an older iBook G4 that started developing kernel panics and like you, despite reinstalling the OS from a freshly formatted volume, they kept continuing. I looked at the crash log and saw that in each instance of panic, the last bit of code to be accessed had something to do with AirPort. Knowing that the AirPort software was at then current levels, I surmised the problem to be a bad AirPort networking card which, on that particular model of the iBook, was a very small module attached directly to the logic board. Since the computer was out of AppleCare, I broke the machine down myself (I didn't realize that there could be so many barely visible screws in one machine) and removed the offending piece of hardware. My iBook lives but without WiFi, it now sits as a more or less desktop machine needing an ethernet connection to stay connected to a network.
I do not suggest you break into your iMac. First of all, I'm guessing one would need to be able to pull off the glass and have the necessary glue to reattach it, which is not really available to us consumers. If you're feeling adventurous enough to read the crash logs from each panic, you might be able to surmise the hardware component (or badly written application or library; it can happen) that's causing the panic. If it's a software issue, remove the offending software app and see if the panics return. If it's a hardware issue, it's best to let a competent service tech qualified on Apple hardware to handle it.
[edited to add:]
After browsing through related problems in the discussions, I saw this link to a third-party web site being handed out. Perhaps you'll find it useful: http://www.thexlab.com/faqs/kernelpanics.html
Message was edited by: Stephen Adams

When using Firefox as my browser, my "back" button no longer works? And by the way...getting help is a real pain in the butt on this site!!!!!

When using Firefox as my browser, my "back" button no longer works? And by the way...getting help is a real pain in the butt on this site!!!!!

see -- http://kb.mozillazine.org/Kill_application
which explains how to completely exit (quit) your Mozilla application
Try closing Firefox completely
*Close Firefox properly '''File > Exit''', not with the "X" which just closes the window.
*Use the Windows Task Manager "Processes" tab to make sure that firefox.exe is not running and also that the plugin-container.exe is not running.
If that does not work, try restarting the system.
If still no luck try restoring bookmarks from last backup, or better create your own .json backup and restore from that.
*http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox#Creating_bookmark_backups
*''If you had to go this far, please provide feedback if restoring bookmarks alone fixed the problem. I think I may have done that once with success, but never see that suggested -- I'd try most anything to not lose history or bookmarks. But then I could restore files from my profile and restore latest bookmarks backup from current profile.''
The following will result in complete loss of history if it comes down to deleting places.sqlite, so rename files rather than deleting. With Firefox down.
Of course you have backups of your profile you could replace rename and
replace those files instead.
Locked or damaged places.sqlite - MozillaZine Knowledge Base
:"Toolbar buttons such as Back/Forward are disabled "
:http://kb.mozillazine.org/Locked_or_damaged_places.sqlite

MBP Error when using Firefox 3.0

When using Firefox 3.0b2 with no other apps open, I get the following error "There was an error writing data to the disk. This error is sometimes caused by a full disk. Please restart this application."
My HD has 104.63 GB free. I regularly do all the daily, weekly, monthly tasks via Onyx. I also religiously run Disk Utility to repair permissions. Ideas?

It's still in beta. Report the crash in detail to the Mozilla team. Always suspect beta-ware before your computer.

My computer locks up when i log out

my computer locks up when i log out

I had the same proplem with my I-Pod and any mp3 I would plug in. I have 4 usb ports on my pc and only one is a usb 2.0. I tried each one until I found it and my pc did not freeze and it is charging right now as I am typing.
Steps
1. right click my computer
2. click properties
3. click hardware
4. click device manager
5. double click universal Serial buss controllers
6. depending how many usb root hubs, hopefully you have one that says USB 2.0 Root Hub
that is the usb port you have to locate and use
If that does not work try updating the drivers by double clicking USB 2.0 Root Hub and follow instructions.
I have Windows xp and windows 2000 on this PC and I am using 2000 Primarily. The steps might be a little diff. with XP but it should be close. I'd have to reboot into XP to see.
Good Luck

When using firefox I cannot signin to sites, but can get to sites with tabs on toolbar but cannot signout when I siginin, I have uninstalled the program and reinstalled it but still have the same problem?

<blockquote>Locking duplicate thread.<br>
Please continue here: [[/questions/891666]]</blockquote>
When using Firefox I cannot signin to sites, but can get to sites with tabs on toolbar but cannot signout whe signin, I have uninstalled the program and reinstalled it but still have the same problem.

That problem can be caused by the Yahoo! Toolbar that extents too much downwards and covers the top part of the browser window and thus makes links in that part of the screen not clickable.
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
You can keep an eye on this thread:
*[[/forums/contributors/707748]]

Graphics glitches when using firefox in win7

Hello, I use intel's motherboard dg965wh with the generic graphics accelerator (onboard). when using firefox i get a lot of glithces on screen, which never happened with other programs. What seems to be the problem ?

Thanks, iamjayakumars. It was clearly something in one particular user account on the computer (there are several, and only one user seemed to have the problem). Since it's a new computer, I just wiped that user from Windows 8 and started from scratch. Problem seems to be solved. So, as your help file suggests, there probably was something in that user profile's setting folder causing issues, and a clean start as a new user (hopefully) resolved it.

My computer locks up when using Firefox

Similar Messages

Maybe you are looking for