My computer no longer has audio and it won't play DVDs or audio CDs.

As stated in the suubject line, my computer no longer has audi and it won't play DVDs or audio CDs. It's an hp Pavilion dv6-6c 15nr Entertainment PC. I haven't had it a year yet.
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Go to the link below.Enter your Product Number as listed on Service Tag attached to bottom of notebook (may be under battery). You can also get the Product Number by pressing Fn + Esc key. After entering PN, click Next ,then choose Software & Drivers.On the next page use the dropdown to select your OS (probably Windows 7 64bit). A list will populate with drivers. Download & Save the latest Audio driver.
http://h10025.www1.hp.com/ewfrf/wc/siteHome?cc=us&lc=en
Go into Control Panel,Programs & Features-uninstall IDT software.Restart the laptop and install using the downloaded file.
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If still no sound,try a hard reset, works sometimes.Disconnect all external devices first.
1-remove power cord and battery
2-press power button for 30 seconds
3-reinstall only power cord for first startup.
4-power on
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
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My computer no longer has audio and it won't play DVDs or audio CDs.

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