My computer no longer prints on any printer, how can i fix this?

My computer used to print on any printer with no problems but now I can't seem to print on any computer. The computer recognizes the printers but says the jobs are complete but nothing actually prints. What should I do?

And how are we connected to these any printers? Do we have the latest drivers for the printers? Have you tried deleting the printers from Print & Fax and adding them back in?

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Since updating my iPhone 4 to iOS5, my music stats (play count, last played, etc.) no long sync to iTunes. How can I fix this? Thanks for the help.

Since updating my iPhone 4 to iOS5, my music stats (play count, last played, etc.) no long sync to iTunes. How can I fix this? Thanks for the help.

If you have any podcasts in your iTunes library you should see a Podcasts sync setting tab to the right when you connect your phone and click on its name on the left sidebar (see image below). On this tab check to sync podcasts and sync your phone.

I'm trying to setup my new iphone and the Apple ID it asks for is my friends old Apple ID that she no longer has access to. How can I fix this?

I'm trying to setup my new iphone and the Apple ID it asks for is my friends old Apple ID that she no longer has access to. How can I fix this so I can use my new phone? The first step asks for my iCloud info but then asks for my friends after I agree to the terms.

The iPhone is new, has never been used. When asked if I want to set it up as a new phone, restore from an iTunes backup, or my iCloud backup I selected iCloud. It then askes for me to sign in with my Apple ID, I then agree to the terms, then it asks for me to sign into my friends Apple ID. She and I have used each other's computers in the past so I assume this is where her information is coming from. The problem is she no longer had that email or Apple ID and has no way of gaining access to it and therefor I am unable to proceed.
I suppose my question is, how can I remove her information from mine so I can setup my new phone using iCloud. Also, I have already checked my Apple ID online and nowhere on my account is her information listed.

Since updating my iPhone 3gs to ios6 I can no longer connect it iTunes. How can I fix this?

Since updating my iPhone 3GS it IOS6 I can no longer connect to iTunes. How can I fix this? I checked the settings for iTunes and it appears to be correct.

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HT201401 Sleep/Wake button is not working. Do you have any suggestions how can I fix this?

Hi, I bought an iPhone5 in Sydney on 17 Sep 2012 (through Apple online store-Weborder no. W425361396) while I was studying there. Now I already went back to my home country (Thailand). And I got a problem with my iPhone5. The Sleep/Wake button is not working. Do you have any suggestions how can I fix this?
Looking forward to hear from you.
Best regards,
Apiradee

You will have to return the iPhone to Australia .The iPhone warranty is not international .
Warranty and service is only provided in Country of original sale
You could try a reset followed if required by a restore initially with backup and then again if required as new
If that makes no difference it will be a hardware issue and you will have to return it to Australia

PDF files are no longer viewable in Safari. How can I fix this?

I can no longer view pdf files in Safari. How can I fix this? I use OSX 10.8.4 and Safari version 6.0.5
Please advise!

Hi Linc:
These are the plug-ins I have installed:
Adobe Acrobat and Reader Plug-in
Adobe Acrobat and Reader Plug-in for Web Browsers, Version 7.0.9 — from file “AdobePDFViewer.plugin”.
application/pdf
Acrobat Portable Document Format
pdf
application/vnd.adobe.xdp+xml
XML Data Package
xdp
application/vnd.adobe.xfd+xml
FormFlow99 Data File
xfd
application/vnd.adobe.xfdf
Acrobat Forms Data Format in XML
xfdf
application/vnd.fdf
Acrobat Forms Data Format
fdf
Adobe Acrobat NPAPI Plug-in, Version 11.0.03
Adobe® Acrobat® Plug-in for Web Browsers, Version 11.0.03 — from file “AdobePDFViewerNPAPI.plugin”.
application/pdf
Acrobat Portable Document Format
pdf
application/vnd.adobe.pdf
Acrobat Portable Document Format (Interim)
pdf
application/vnd.adobe.pdfxml
Acrobat XML Portable Document Format
pdfxml
application/vnd.adobe.x-mars
Acrobat XML Portable Document Format (Interim)
mars
application/vnd.adobe.xdp+xml
XML Data Package
xdp
application/vnd.adobe.xfd+xml
FormFlow99 Data File
xfd
application/vnd.adobe.xfdf
Acrobat Forms Data Format in XML
xfdf
application/vnd.fdf
Acrobat Forms Data Format
fdf
Citrix Online Web Deployment Plugin 1.0.0.79
Plugin that detects installed Citrix Online products (visit www.citrixonline.com). — from file “CitrixOnlineWebDeploymentPlugin.plugin”.
application/x-col-application-detector
Citrix Online Application Detector
ebrary Reader Plug-In
ebrary Reader for NSAPI browsers on Mac OS X — from file “ebrary Reader.plugin”.
application/x-edf
ebrary EDF Documents
edf
Flip4Mac Windows Media Plugin
The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime. — from file “Flip4Mac WMV Plugin.plugin”.
application/asx
Windows Media Plugin
application/x-mplayer2
Windows Media Plugin
application/x-ms-wmp
Windows Media Plugin
audio/x-ms-wax
Windows Media Playlist
wax
audio/x-ms-wma
Windows Media Audio
wma
video/x-ms-asf
Windows Media Video
asf
video/x-ms-asf-plugin
Windows Media Plugin
video/x-ms-asx
Windows Media Playlist
asx
video/x-ms-wm
Windows Media Video
wm
video/x-ms-wmp
Windows Media Video
wmp
video/x-ms-wmv
Windows Media Video
wmv
video/x-ms-wmx
Windows Media Playlist
wmx
video/x-ms-wvx
Windows Media Playlist
wvx
Garmin Communicator Plug-in Version 4.0.4.0
Garmin Communicator Plug-in Version 4.0.4.0 — from file “GarminGpsControl.plugin”.
application/vnd-garmin.mygarmin
Garmin GPS Control
mygarmin
iPhotoPhotocast
iPhoto6 — from file “iPhotoPhotocast.plugin”.
application/photo
iPhoto 700
Java Applet Plug-in
Displays Java applet content, or a placeholder if Java is not installed. — from file “JavaAppletPlugin.plugin”.
application/x-java-applet
Basic Java Applets
javaapplet
application/x-java-applet;deploy=10.25.2
Java applet
application/x-java-applet;javafx=2.2.25
Java applet
application/x-java-applet;jpi-version=1.7.0_25
Java applet
application/x-java-applet;version=1.1
Java applet
application/x-java-applet;version=1.1.1
Java applet
application/x-java-applet;version=1.1.2
Java applet
application/x-java-applet;version=1.1.3
Java applet
application/x-java-applet;version=1.2
Java applet
application/x-java-applet;version=1.2.1
Java applet
application/x-java-applet;version=1.2.2
Java applet
application/x-java-applet;version=1.3
Java applet
application/x-java-applet;version=1.3.1
Java applet
application/x-java-applet;version=1.4
Java applet
application/x-java-applet;version=1.4.1
Java applet
application/x-java-applet;version=1.4.2
Java applet
application/x-java-applet;version=1.5
Java applet
application/x-java-applet;version=1.6
Java applet
application/x-java-applet;version=1.7
Java applet
application/x-java-vm
Java applet
application/x-java-vm-npruntime
Java applet
MoveNetworks Quantum Media Player
npmnqmp 07076003 — from file “Move_Media_Player.plugin”.
application/x-vnd.movenetworks.qm
MoveNetworks Move Media Player Plug-In
qmx
application/x-vnd.moveplay1.qm
MoveNetworks Move Media Player Plug-In
qmx
Musicnotes
Musicnotes Viewer plugin 1.16.13 http://www.musicnotes.com — from file “Musicnotes.plugin”.
application/x-musicnotes
Musicnotes
mtd
QuickTime Plug-in 7.7.1
The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site. — from file “QuickTime Plugin.plugin”.
application/sdp
SDP stream descriptor
sdp
application/x-mpeg
AMC media
amc
application/x-rtsp
RTSP stream descriptor
rtsp,rts
application/x-sdp
SDP stream descriptor
sdp
audio/3gpp
3GPP media
3gp,3gpp
audio/3gpp2
3GPP2 media
3g2,3gp2
audio/aac
AAC audio
aac,adts
audio/ac3
AC3 audio
ac3
audio/aiff
AIFF audio
aiff,aif,aifc,cdda
audio/amr
AMR audio
amr
audio/basic
uLaw/AU audio
au,snd,ulw
audio/mp3
MP3 audio
mp3,swa
audio/mp4
MPEG-4 media
mp4
audio/mpeg
MPEG audio
mpeg,mpg,m1s,m1a,mp2,mpm,mpa,m2a,mp3,swa
audio/mpeg3
MP3 audio
mp3,swa
audio/vnd.qcelp
QUALCOMM PureVoice audio
qcp,qcp
audio/wav
WAVE audio
wav,bwf
audio/x-aac
AAC audio
aac,adts
audio/x-ac3
AC3 audio
ac3
audio/x-aiff
AIFF audio
aiff,aif,aifc,cdda
audio/x-caf
CAF audio
caf
audio/x-gsm
GSM audio
gsm
audio/x-m4a
AAC audio
m4a
audio/x-m4b
AAC audio book
m4b
audio/x-m4p
AAC audio (protected)
m4p
audio/x-mp3
MP3 audio
mp3,swa
audio/x-mpeg
MPEG audio
mpeg,mpg,m1s,m1a,mp2,mpm,mpa,m2a,mp3,swa
audio/x-mpeg3
MP3 audio
mp3,swa
audio/x-wav
WAVE audio
wav,bwf
video/3gpp
3GPP media
3gp,3gpp
video/3gpp2
3GPP2 media
3g2,3gp2
video/avi
Video For Windows (AVI)
avi,vfw
video/mp4
MPEG-4 media
mp4
video/mpeg
MPEG media
mpeg,mpg,m1s,m1v,m1a,m75,m15,mp2,mpm,mpv,mpa

I updated. iPod touch 4th gen to ios5. In middle. Of update parent shut of computer accidentally.now my iPod friezes up.how can I fix this

My iPod touch is freezing up alot . Because one of my parents shutdown my computer accidentally during it's ios5 update. How can I fix this and make it go back to normal?

Try the standard fixes one at a time:
- Reset. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup via iTunes
- Restore to factory defaults/new iPod.
If you stiull have a problem then you likely have a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

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Help- I am trying to download all the past purchases I have made. (my old computer crashed-lost everything) BUT i am getting a message stating my computre is not authorized-- yet I just purchased songs tonight!! I am looking all over to try and fix this-- HOW?!?! Help will be greatly appreciated.

Hi there, to authorize a computer, you open up itunes, and at the very very top lefthand corner, there will be a little window. Click on that, and it will present you with a list of options. From there, you go to the third option down, which says "Itunes Store," hover over it with your mouse, and it will give you another set of options. From there, you can see the two options, "Authorize" an "Deauthorize computer. Just click on "Authorize," enter in your apple ID and password, and your computer will be authorized! Hope I helped, ~Samuel

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The library name should be what is listed under the General tab of Preferences.
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Since downloading iOS7 onto my iphone 4, I no longer receive text notifications. How can I fix this?

Since downloading ios7 onto my iphone 4, I no longer receive text (or game) notifications. I do if my phone is in use, but not when the screen is dark and the phone is idle. If I click the top button to activate the phone, a text will be present on the screen before I unlock it, but there will have been no visual (screen activating with text in view) or auditory (text chime) alert. Has anybody else experienced this problem? If so, how did you resolve it?

I feel like such an idiot. I just figured out that when exploring the new control panel, I accidentally turned the Do Not Disturb function on. I've turned it off and all is well again.

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It appears in iTunes, but the songs will not show up. I can listen to it via iTunes on a different computer.

Try:
*[[/questions/947513]]

When I disable my left windows key for gameing using Microsoft keyboard and mouse software, I can no longer type in firefox. How can i fix this?

Microsoft Keyboard and Mouse Software that you install with Microsoft keyboard and mice, (latest version) allows you to disable your windows key so that you don't accidentally hit it when gaming. When I take advantage of this feature, I can no longer type in Firefox. Typing in Firefox is completely disabled. Other browsers, windows, applications work, but not Firefox. What is it about the windows key that firefox needs for typing. Strange problem, but annoying because I have to use a different browser while game. Certainly not a deal breaker, but kinda strange.

Try:
*[[/questions/947513]]

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Welcome to Apple Support Communities
Try starting your Mac holding the Option (Alt) key, so you should see all bootable devices on the screen. If you see the OS X volume, select it. After starting, open System Preferences > Startup Disk, and choose the OS X volume.
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I just bought an airport express and I am in the process of configuring but my mac does not detect any airport devise. internet is working wirelessly and the airport is plugged next to the mac. any clue how can I fix this?

I just bought an airport express but when trying to configure it my mac is not capable of detecting the devise. The airport is plugged right next to the modem and the wireless internet is running perfectly. does any one experience this before?

You don't mention what function you want the AirPort Express to accomplish.
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You may be getting a message that the settings have been stored successfully, but unfortunately the settings that you have provided to the Express are likely the wrong settings.
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When you click Update, the Express will "disappear". This is normal. Up until the time that you click update, AirPort Utility is communicating to the Express on a wireless network with a name like Apple Network xxxxxxx. As soon as you click Update, the Express switches (or tries to switch) to another network, so of course it will disappear from the AirPort Utility window.
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Firefox 3.6.11 on Linux is not recognizing any plugins how can I fix this?

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In Firefox 3.6 and later versions you need the Next-Generation Java™ Plug-In present in Java 6 U10 and later (Linux: libnpjp2.so; Windows: npjp2.dll).
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My computer no longer prints on any printer, how can i fix this?

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