My computer no longer recognizes my iphone after I updated the phone.

What do I have to do to correct that?

Make sure your iTunes is on the latest firmware.

Similar Messages

  • After apple wiped my hard drive, my computer no longer recognizes my iphone 4.  It will charge, but doesn't show up in my sidebar or in itunes.  My computer says there are no software updates available.  I'm running OSX 10.5.8 and itunes is 10.3.1.

    After apple wiped my hard drive, my computer no longer recognizes my iphone 4.  It will charge, but doesn't show up in my sidebar or in itunes.  My computer says there are no software updates available.  I'm running OSX 10.5.8 and itunes is 10.3.1.

    After apple wiped my hard drive, my computer no longer recognizes my iphone 4.  It will charge, but doesn't show up in my sidebar or in itunes.  My computer says there are no software updates available.  I'm running OSX 10.5.8 and itunes is 10.3.1.

  • My computer no longer recognizes my iPod Touch. And the iPod Touch does not recognize that it is connected to a computer.

    My computer no longer recognizes my iPod Touch. And the iPod Touch does not recognize that it is connected to a computer.  It has worked great for many days until today.
    I’ve tried two different Apple cables.
    I’ve tried different USB ports on the computer.
    I have rebooted both the Mac and the iPod.
    I’ve wiggled the cables and checked for dust in the connectors.
    The iPod charges using this same cable connected to wall wart.  That’s a good sign.
    Both the Mac and iPod seem to work fine separate from each other.  They just won’t talk anymore.
    Mac mini
    1.83 GHz Intel Core Duo
    OS 10.4.11
    iTunes 9.2.1
    iPod Touch 32GB, version 3.1.3 (7E18), model PB533LL 

    I found this possible solution on another support thread, so I tried it.
    turn off iPod
    hold Sleep and Home buttons to start it.
    When Apple appears, let go of Sleep button, but keep holding Home button.
    When screen goes blank, let go of Home button.
    Connect cable and check iTunes to see if it has conencted.
    This did not work for me.
    I then turned off the iPod, restarted the Mac, and restarted the iPod normally.
    I connected them with the cable, and it works like normal.  :-)

  • My backup can not be restor for my iphone after i update the ios to 7 for iphone 5

    hello
    i need your help thats very important for me
    please guide me to solve this problem
    i back up my iphone before i restore the phone for update the ios
    then after change the ios to seven and it turns on the phone and request for restore the backup and i select the only last backup in my itunes and it stared to restore after a moments give me an error not to restore the backup
    and when i search the pc i thouth it exsist
    i had a lot of important information on that
    please help me

    You cannot.  However, your iCloud backup will be available to you in the current release of iOS (7.0.2).

  • My computer no longer recognizes my iPhone... It's not showing in Computer or in iTunes.. Any suggestions?

    Really struggling to get my iPhone to connect with my laptop. Tried restarting both devices and still no joy. The phone shows it is charging through the usb port, but no connection to iTunes, and not showing up in My Computer as removable device..
    Any suggestions?
    Thanks

    I found this possible solution on another support thread, so I tried it.
    turn off iPod
    hold Sleep and Home buttons to start it.
    When Apple appears, let go of Sleep button, but keep holding Home button.
    When screen goes blank, let go of Home button.
    Connect cable and check iTunes to see if it has conencted.
    This did not work for me.
    I then turned off the iPod, restarted the Mac, and restarted the iPod normally.
    I connected them with the cable, and it works like normal.  :-)

  • The audiobook I purchased last week is no longer on my iPhone after IOS5 update.  How can I get it?

    After updating to IOS5, the Audiobook that I purchased just last week is not on my iPhone.  I have the receipt for the purchase.  How can I get it back?  The backup that iTunes did prior to the update was terrible and I lost a lot of stuff.  Help! 

    You only get one download.  It is your responsibility to move/copy/backup your purchases.
    Did you fail to transfer it to your computer before updating?

  • I connected my iphone 4 to itune, it asked me to download new update for my iphone. But after I updated the phone, the phone went dead and only shows the plug into itune diagram on hte phone. Itune cannot detect the phone anymore. Please help.

    I connect my iphone 4 to the itune. It asked me to download a new update for my phone. After I downloaded the update, the itune no longer able to detect my iphone through the USB. My phone is un-responsive showing the plug into the itune icon only on the screen. Please help.

    http://support.apple.com/kb/HT1808

  • ITunes 12 won't recognize my iPhone 5. Says the phone is locked with a passcode when there isn't a passcode

    Tried restarting the phone. Didn't help.
    Every time I connect the phone with the cable, the question to trust the MacBookPro comes up, which I answer 'Trust'. Doesn't help.
    Tried restarting the mac. Didn't help.
    Any suggestions would be appreciated- Thanks !

    Hi bhorv67,
    Welcome to the Support Communities!  The resource below explains the troubleshooting steps to take when your iPhone repeatedly asks to trust the MacBook Pro:
    'Trust This Computer' alert on iPhone, iPad, or iPod touch - Apple Support
    http://support.apple.com/en-us/HT202778
    'Trust This Computer' alert on iPhone, iPad, or iPod touch
    Learn about trusting computers with your iPhone, iPad, or iPod touch.
    When you connect your iPhone, iPad, or iPod touch to a new computer or another device attempting to access the files of your iOS device, you'll see an alert asking you to verify that you trust the connected device. If you tap Trust, you'll allow this device to access files stored on your iOS device.
    If your iOS device is passcode locked, you need to unlock the device before you'll see the alert.
    To trust a computer:
    Connect the computer or other device to your iOS device.
    If your iOS device is locked with a passcode, unlock it.
    Tap Trust.
    If you're about to sync the device with iTunes, click Accept.
    The trusted computer or device can access the files and settings of your iOS device. A trusted computer can sync with your iOS device, import photos, access movies and videos, contacts, and other such content, until you disconnect. The data stored on your iOS device isn't exposed before you enter your passcode (if enabled) and choose to trust the connected computer or device.
    If you choose not to trust the connected computer, you can charge your device, but the connected computer won't be able to access any content on your device.
    If you tap Trust, the computer will be trusted until you untrust all computers or you erase the device. If you tap Don't Trust, you'll see this alert each time you connect your device to that computer.
    If you're using iOS 8 or later: To untrust all computers, tap Settings > General > Reset > Reset Location & Privacy. This will also reset your location and privacy settings. You can also untrust all computers by tapping Settings > General > Reset > Reset Network Settings. This will also reset your network settings.
    Last Modified: Nov 8, 2014
    I hope this information helps ....
    - Judy

  • I have just unpacked My new IPhone after setting language The Phone can not find My wifi Network. My orter devices has no problem so there is no problem with My wifi net

    I have just unpacked My brand new iPhone 4 and started The settings, chipsen language and then The Phone tres to find My home Network without sucess. My orter iphones Worms with My wifi so there is no fail there.

    More than likely there is a fail there.
    http://support.apple.com/kb/TS1398

  • ITunes no longer shows my iPhone after I installed the latest iTunes update.

    I agreed to install the latest iTunes update and went through all the steps including rebooting. My phone then asked if I trusted the computer and I clicked "trust". It asked again and I clicked "trust". iTunes never opened automatically and when I opened iTunes, I saw that my iPhone5 was not listed; therefore, I can no longer sync. Then I rebooted my (Windows 7) computer again and experienced the same problems. I moved my phone to a different USB port but experienced the same problems.

    I have an AT&T Uverse email account that keeps saying I have an "incorrect user name or password."
    Perhapse it's the same issue since the Uverse e-mail is through Yahoo.

  • After upgrading to Mavericks, my computer no longer recognizes my ipod.

    After upgrading to Mavericks, my computer no longer recognizes my ipod. Screen lights up when it's plugged in, but it doesn't get to the "connected" state and it doesn't show up on my computer, in the /Volumes folder or in iTunes. This has only started happening after I upgraded to Mavericks.

    I should also note, that I have restarted my computer and ipod multiple times and have attempted restarting the SMC on my mac, as per
    http://support.apple.com/kb/HT3964
    all with no luck.
    Also, I have updated to the most recent version of iTunes and have checked that the USB ports are being read correctly through the System Profiler. I have also plugged the ipod into the same ports that worked with my keyboard and mouse, with no different results.

  • HT1296 All of a sudden my computer won't recognize my iphone, it will still charge it but it no longer opens itunes when i plug it in my computer nor does it recognize a useable device for itunes.... can someone please help!?

    My computer refuses to recognize my iphone all of a sudden and i cant sync it anymore, Can anyone give me any advice??

    Troubleshooting depends on what computer OS you are using.
    Since you do not indicate what you use, here are both.
    Windows:  http://support.apple.com/kb/TS1538
    OS X:  http://support.apple.com/kb/TS1591

  • I recently upgraded iTunes to 11.1.4.62 and then itunes would no longer recognize my iphone 4s and iPod

    I recently upgraded iTunes to 11.1.4.62 and then itunes would no longer recognize my iphone 4s and iPod although I can see the iphone but NOT the iPod on the computer (windows 8.1 Pro).  I checked everything , cable, services, stop and start and automatice, etc.and went through all the steps on the apple support site, to include removing all apple software in the designated order and reinstalling it.  iTunes still doesn't see the iphone.
    The Apple iPhone shows up only under protable Devices in the Device Manager window and has a Yellow ! warning triangle, and there is no Apple USB controller in the devices menu.under Universal Serial Bus Controllers. When I look under the properties of the Apple iphone, it says in Device Status, to reinstall the drivers for this device (Code 18).
    When I do this,  I get the following: "Windows found driver softweare for you device but encountered an error when attempting to install it" Apple Mobile Device Driver One of the installers for th this device cannot perform the installation at this time. I tried both suggested locations on the C: drive.
    Also I can't seem to find out how to install the Apple USB Contoller or is that related to the problem above?
    The iphone and my ipod work fine with this version of itunes on Windows 7 on my laptop.  is it possible that I am missing a critical update from Microsoft on the driver and USB controller?  I have been leery of installing them since my computer had problems with some updates in January.
    I 've tried every thing listed in this forum, I think, and the Apple support page on this subject.  Please help!

    Version 11.1.5.5 of iTunes was just released today. If you update to that, does that help with the recognition troubles?
    http://www.apple.com/itunes/download/

  • Installed latest itunes update and computer tried to burn a playlist to CD and realized computer no longer recognizes my CD/DVD drive. This is an APPLE Itunes issue. Help!. HPPavillion DV6 64 bit, windows 7

    Installed latest itunes update and computer tried to burn a playlist to CD and realized computer no longer recognizes my CD/DVD drive. After doing some data mining, found out from community this is an long standing APPLE problem- which doesn't get much tech support in terms of fixes. I have an HPPavillion DV6 64 bit, Windows 7 OS . After reading an earlier complaint from 2009 in the support community,  I ran diagnostics from ITunes which gave the following result. Can someone please help? (I'm not enough of a techie to know what I'm doing or how to locate /reinstall CD drivers. I am searching for driver disc but cannot locate.)
    Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
    Hewlett-Packard HP Pavilion dv6 Notebook PC
    iTunes 10.6.3.25
    QuickTime 7.7.2
    FairPlay 1.14.43
    Apple Application Support 2.1.9
    iPod Updater Library 10.0d2
    VoiceOver Kit 1.4.2 (222093/222742)
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 5.2.0.6
    Apple Mobile Device Driver 1.59.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0043AC7C0368E428
    Current user is not an administrator.
    The current local date and time is 2012-07-24 23:43:08.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    Video Display Information
    ATI Technologies Inc., AMD M880G with ATI Mobility Radeon HD 4250
    **** External Plug-ins Information ****
    No external plug-ins installed.
    iPodService 10.6.3.25 (x64) is currently running.
    iTunesHelper 10.6.3.25 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.

    Doublechecking ... did you have CD/DVD drive tests checked when you ran those diagnostics? (I'm not seeing the CD/DVD test results down the bottom of the results where I'd expect to see them.)
    For example, here's what I get:
    Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
    Acer Aspire X3400
    iTunes 10.6.3.25
    QuickTime 7.7.2
    FairPlay 1.14.43
    Apple Application Support 2.1.9
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 5.2.0.6
    Apple Mobile Device Driver 1.59.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 003CAD7C0A1258F8
    Current user is not an administrator.
    The current local date and time is 2012-07-26 10:42:53.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is disabled.
    HDCP is supported.
    Core Media is not supported. (16008)
    Video Display Information
    ATI Technologies Inc., AMD Radeon HD 6570
    **** External Plug-ins Information ****
    No external plug-ins installed.
    Genius ID: d6a87ba725121aa1240b1ce936c23470
    iPodService 10.6.3.25 (x64) is currently running.
    iTunesHelper 10.6.3.25 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** CD/DVD Drive Tests ****
    No drivers in LowerFilters.
    UpperFilters: GEARAspiWDM (2.2.0.1),
    E: ATAPI DVD A  DH16ABSH, Rev YA12
    Data or MP3 CD in drive.
    Found 1 songs on CD, playing time 255:57 on CDROM media.
    Track 1, start time 00:02:00
    Get drive speed succeeded.
    The drive CDR speeds are:   4.
    The drive CDRW speeds are:   4.

  • Itunes no longer recognizes my iphone since updating

    Itunes no longer recognizes my iphone since updating. Can you help me, please ?

    Hy there,
    In order for you to solve this problem you have to follow these stept if your running windows:
    1'st step is to go into the device manager
    2 step is to go to portable devices (it is rught under network adapters)
    3 step is to right clic apple iphone and click update drivers
    4 step is to brows your drivers from C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
    After that your itunes will pump up alown and youl see your iphone right there.
    Good luck and sry for my bad righting.
    Andrei

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