My computer no longer recognizes my user name to log in
I am the primary account on this computer but it no longer recognizess my user name to log in. I can log in on my daughters account though. No body has changed any settings on this computer How can I fix this problem?
Hello @MANSMOM,
I understand that you are having issues signing onto your Windows 7 computer. I am providing you with a Windows Support page: Solutions to common problems with logging on to Windows, which has been designed to address issues such as the one you are describing. I would advise that you review it and follow the steps suggested.
Hope this helps. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
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"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter
Similar Messages
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I'm trying to send (email) photos from iPhoto. Computer says it doesn't recognize my user name or password. I've never had a problem emailing photos.....until now. Any suggestions? I'm sure it's simple but I don't know it!
CAN ANYONE HELP?? I ALSO NEED TO KNOW WHICH/WHAT TO PICK FOR MY MAIL CLIENT. I'VE TRIED THREE DIFFERENT THINGS AND NONE OF THEM WORK!Mail would be a good choice, unless you are using another email client, like Outlook. There is likely something wrong with the account setup in iPhoto. You may need to delete the account you set up and enter it again if you want to send with iPhoto instead of with Mail.
Give this a try to see what might be wrong: Drag a photo from iPhoto onto the Mail icon in the Dock. It will create a new message with the photo attached. If you click on the photo in Mail, it should show a popup menu to allow you to set the image size to send.
Check out some of the links in the More Like This section to the right. There might be some other suggestions. -
I bought a new McBook Pro and when I backed up from my old computer, the iCal on my new computer is not syncing. It says "The server did not recognize your user name or password for (name of my mobile me acct). Make sure you enter them correctly." Any suggestions?
Carla,
Check this post for a possible solution. -
Installed latest itunes update and computer tried to burn a playlist to CD and realized computer no longer recognizes my CD/DVD drive. After doing some data mining, found out from community this is an long standing APPLE problem- which doesn't get much tech support in terms of fixes. I have an HPPavillion DV6 64 bit, Windows 7 OS . After reading an earlier complaint from 2009 in the support community, I ran diagnostics from ITunes which gave the following result. Can someone please help? (I'm not enough of a techie to know what I'm doing or how to locate /reinstall CD drivers. I am searching for driver disc but cannot locate.)
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP Pavilion dv6 Notebook PC
iTunes 10.6.3.25
QuickTime 7.7.2
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
VoiceOver Kit 1.4.2 (222093/222742)
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0043AC7C0368E428
Current user is not an administrator.
The current local date and time is 2012-07-24 23:43:08.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., AMD M880G with ATI Mobility Radeon HD 4250
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.3.25 (x64) is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.Doublechecking ... did you have CD/DVD drive tests checked when you ran those diagnostics? (I'm not seeing the CD/DVD test results down the bottom of the results where I'd expect to see them.)
For example, here's what I get:
Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
Acer Aspire X3400
iTunes 10.6.3.25
QuickTime 7.7.2
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 003CAD7C0A1258F8
Current user is not an administrator.
The current local date and time is 2012-07-26 10:42:53.
iTunes is not running in safe mode.
WebKit accelerated compositing is disabled.
HDCP is supported.
Core Media is not supported. (16008)
Video Display Information
ATI Technologies Inc., AMD Radeon HD 6570
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: d6a87ba725121aa1240b1ce936c23470
iPodService 10.6.3.25 (x64) is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
E: ATAPI DVD A DH16ABSH, Rev YA12
Data or MP3 CD in drive.
Found 1 songs on CD, playing time 255:57 on CDROM media.
Track 1, start time 00:02:00
Get drive speed succeeded.
The drive CDR speeds are: 4.
The drive CDRW speeds are: 4. -
Error in iCal: The server did not recognize your user name or password for account "Gmail."
To keep my iCal up to date on two computers, I export an Archive in one and import it to the other. Yes, I know I should use the Cloud, but humour me.
Export of iCal from my MacBook Air (OS 10.7.5) no longer works when imported to my desktop (OS 10.6.8). It returns an error saying "The server did not recognize your user name or password for account “Gmail.” Make sure you enter them correctly."
After dismissing this dialogue box twice (it offers no other options, iCal crashes.
I've turned off the option on my MacBook that asks to use my Gmail account, but since I can no longer launch iCal on my desktop, it can't import new data. How can I clean out the brain of iCal on the desktop so that it will open -- blank -- and perhaps accept a new version of my iCal data?
Thanks,
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MobileMe
Apple Support -
My computer no longer recognizes my iPod Touch. And the iPod Touch does not recognize that it is connected to a computer. It has worked great for many days until today.
I’ve tried two different Apple cables.
I’ve tried different USB ports on the computer.
I have rebooted both the Mac and the iPod.
I’ve wiggled the cables and checked for dust in the connectors.
The iPod charges using this same cable connected to wall wart. That’s a good sign.
Both the Mac and iPod seem to work fine separate from each other. They just won’t talk anymore.
Mac mini
1.83 GHz Intel Core Duo
OS 10.4.11
iTunes 9.2.1
iPod Touch 32GB, version 3.1.3 (7E18), model PB533LLI found this possible solution on another support thread, so I tried it.
turn off iPod
hold Sleep and Home buttons to start it.
When Apple appears, let go of Sleep button, but keep holding Home button.
When screen goes blank, let go of Home button.
Connect cable and check iTunes to see if it has conencted.
This did not work for me.
I then turned off the iPod, restarted the Mac, and restarted the iPod normally.
I connected them with the cable, and it works like normal. :-) -
I Recently updated the software on my MacBook Pro. Now, my computer no longer recognizes my external hard drive. Could this be related to the software update and, if so, how do I correct the problem?
Ari343 wrote:
No, the external hard drive does not show up on Disk Utility. I don't have another computer to try it on.
Perform a PRAM reset:
http://support.apple.com/kb/ht1379
Have you tried all the ports?
Have you tried with a different cable?
Have you tested all the ports with other devices to see that they are functioning?
Ciao. -
After apple wiped my hard drive, my computer no longer recognizes my iphone 4. It will charge, but doesn't show up in my sidebar or in itunes. My computer says there are no software updates available. I'm running OSX 10.5.8 and itunes is 10.3.1.
After apple wiped my hard drive, my computer no longer recognizes my iphone 4. It will charge, but doesn't show up in my sidebar or in itunes. My computer says there are no software updates available. I'm running OSX 10.5.8 and itunes is 10.3.1.
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After upgrading to Mavericks, my computer no longer recognizes my ipod.
After upgrading to Mavericks, my computer no longer recognizes my ipod. Screen lights up when it's plugged in, but it doesn't get to the "connected" state and it doesn't show up on my computer, in the /Volumes folder or in iTunes. This has only started happening after I upgraded to Mavericks.
I should also note, that I have restarted my computer and ipod multiple times and have attempted restarting the SMC on my mac, as per
http://support.apple.com/kb/HT3964
all with no luck.
Also, I have updated to the most recent version of iTunes and have checked that the USB ports are being read correctly through the System Profiler. I have also plugged the ipod into the same ports that worked with my keyboard and mouse, with no different results. -
I receive a pop-up from ICal saying the server does not recognize my user name and password for my me.com email address. This started yesterday and occurs about every 5 minutes or so. There are no problems with receiving or sending email through Mail. I did change me email password several days ago but have no problems sending/receiving since then.
I fixed the problem. I opened Preferences in ICal and entered my new password. No more pop-ups
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Email server didn't recognize your user name
Just lately - when trying to email a photo in iPhoto ~ I get this message: email server didn't recognize your user name/password combo. I have googled and checked Preferences. I have tried to reset each of the passwords in each email account I have set up with iPhoto ~ facebook, gmail and iCloud. Nothing helps.
Any other ideas? Thanks!!Delete the accounts from iPhoto and add them back.
If you've activated 2-step verification, you need to generate a new "application-specific password" in your Google account and enter it in place of your old password. -
When i update my ipod the computer no longer recognizes it
i have a 30 4 button click wheel and i have tried to update it and the computer no longer recognizes it. i then have to restore the ipod and software and everything works fine, but i would like to find the way to have it updated.
i am trying to update the ipod software with the ipod updater, and to fix this i have to restore the ipod to the factory settings. There is not so much a problem running the older version, but i liked the updates on the ipod very much until i tried to plug it back into my computer.
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ICal error "server did not recognize your user name"
I recently was added to the MobileMe calendar beta, and now my iCal calendar doesn't sync with MobileMe. iPhone works fine. Error message when I launch iCal says "server did not recognize your user name"
Any thoughts, suggestions would be appreciated.iCal/Preferences/Accounts/Password
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Please help I am suddenly getting the following from my calendar The server did not recognize your user name or password for account “...” Make sure you enter them correctly.I have even tried changing the password and no luck. I depend on it syncing with mobile me and my phone and I need it for work.
I have been having the same issue but I think I fixed my problem. In iCal, click iCal, Preferences, Accounts and retype your password. That seems to have done the trick for me as far as I can tell.
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ICal pop-up message .. The server did not recognize your user name or passw
I'm having a problem with pop-up boxes when I launch iCal. They indicate the following;
"The server responded with an error. The server did not recognize your user name or password for account “[email protected]” Make sure you enter them correctly."
I recently let my MobileMe account expire as I was not using it that much. As a result, I think this issue is occuring, though I don;t know how to fix it. The same is happening on my iPhone when I attempt to receive eMails from a secondary eMail account.
I would appreciate any help that anyone can provide.
Thank you !! KennethA lot of people have been unable to access Yahoo e-mail on their iPhones or iPads. My wife’s iPad was not downloading Yahoo mail, although her iPhone was. Both used IOS 8.2. We tried deleting the account several times and troubleshooting all of the other settings. The problem appears to have been that allowing the IOS to automatically create the account on the iPad resulted in the wrong settings for the incoming server. The following procedure, pieced together from two websites, fixed the problem for us. So far, so good.
https://portal.smartertools.com/kb/a2659/configure-imap-for-iphone-or-ipad.aspx
https://help.yahoo.com/kb/mobile-mail/imap-server-settings-sln4075.html
On the iPhone, tap Settings.
Tap Mail, Contacts, Calendars.
Tap your Yahoo account, then delete it.
Tap Add Account.
Tap Other.
Tap Add Mail Account.
Complete the Name, Address (email address), Password and Description fields.
Click Next.
Ensure IMAP is selected.
Enter the following incoming mail server information:
Incoming Mail (IMAP) Server - Requires SSL
Server: imap.mail.yahoo.com
Port: 993
Requires SSL: Yes
Hostname is mail.yahoo.com.
Username is your full email address
Password is the same password used to access webmail.
Enter the following outgoing mail server information:
Outgoing Mail (SMTP) Server - Requires SSL
Server: smtp.mail.yahoo.com
Port: 465 or 587
Requires SSL: Yes
Requires authentication: Yes
Username is your full email address
Password is the same password used to access webmail. It may have been entered for you.
Tap Next.
The iPhone will establish an SSL connection to your IMAP and SMTP servers.
That’s all!
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