"My Computer" not showing ipod shuffle 2nd gen songs

Im trying to take the music from my ipod shuffle, make a file, and transfer the music to that file to load onto itunes. My problem is that when I click on my ipod through "My Computer", it shows that it is empty. This is a pre-used computer that I just recently came into possession of. I've used this method on other computers and have not encountered a problem before. Help?

I too have the same message. I tried rebooting itunes, I called my manufacturer to make sure my USB ports are 2.0, I went through the r's of the troubleshooting process, I called Apple and they didn't know what was wrong so they sent me a new shuffle. This new one doesn't recognize either. I unplugged everything and made sure that I plugged into the back of the computer. Initially everything worked for us too. I was just when we were trying to charge back up for the first time that it quit working. I am tired of all the "pat" answers without any success. Do I have to purchase a 40 dollare 2.0 USB PCI card for an 80 dollar ipod?

Similar Messages

  • IPod Shuffle (2nd Gen) not charging, just blinks orange once.

    Hi,
    I was using this iPod Shuffle 2nd Gen for almost 4 years without any problem, After I got iPod Touch 4G a year back, I stopped using shuffle for almost a year. When I looked at it recently, of course, to give it to my niece - it's not responding. Thinking that battery drained, I tried to charge the shuffle using the then supplied USB doc.
    When connected it just blinked orange once - only once that's it. Nothing happend. Even after keeping it for a whole night, nothing happend. It doesn't play, iTunes won't recognize, but windows 7 says "USB Device not recognized", and it was showed under Generic USB Hub as "Unknown Device"
    I used USB 2.0 port back of my computer.
    Tried using 3rd gen shuffle charging cable, but this time not even the orange blink.
    Tried suggested resetting option (http://support.apple.com/kb/HT1655), but invain.
    Any suggestions?

    If you do
    Apple Menu -> About This Mac -> More Info -> System Report
    to run System Information (or System Profiler), does the "iPod" appear as a connected device under
    Hardware -> USB
    Try doing the above with the shuffle connected directly AND using the power USB hub you mentioned.
    Have you tried connecting something else to that USB port, to confirm it is working properly?  Preferably, it should be something similar, like a USB flash drive or port-powered external drive (data storage devices that get power from the USB port).
    Two other related tests...  Create a new user account in System Preferences Users & Groups pane.  The new user account can be Standard or Admin.  Log out and log in to the new user account (do not use Fast User Switching).  In the new user account, run iTunes and connect the shuffle.
    And the other test.  Start up in Safe Mode
    http://support.apple.com/kb/ht1564
    Connect the shuffle while started up in safe mode, to see if it appears anywhere.  These two test are to see if you have a process running when you start up normally, that interferes with the iPod being recognized.

  • IPod Shuffle 2nd gen not recognized by iTunes anymore

    I have had this ipod shuffle 2nd gen for almost a year. I am unable to recharge it. iTunes does not see it anymore. What do I do?

    Does it show in Apple System Profiler's USB tree? Have you tried connecting it (through its dock) to another computer?

  • Ipod shuffle (2nd gen.) not recognized by my powerbook (g4)

    My new iPod shuffle (2nd gen.) not recognized by my powerbook (g4). Get error message "The disk you inserted was not readable by this computer". It works just fine with my iMac (g4). If iTunes is open the shuffle is just not recognized. Have tried my shuffle on a friend's PowerBook (Intel based) and it works fine. His new shuffle behaves exactly like mine on my powerbook. All other uses with USB ports appear fine - flash drives etc. I did initialize a new flash drive with 128 bit encryption before the 1st attempt to initialize my new shuffle.
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    Does it show in Apple System Profiler's USB tree? Have you tried connecting it (through its dock) to another computer?

  • IPod Shuffle (2nd gen) and iTunes 8.1.1.10 not synching...

    My iPod Shuffle 2nd Gen seems to be unable to sync with iTunes 8.1.1.10 -- in a way. It is recognized in iTunes (shows up in sidebar, correctly labeled; I can view its content) and it will charge and autofill. However, it will not sync with iTunes and communicate playcounts or show me in any way that the autofill is occurring or has occurred.
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    Are you using iTunes for Windows to sync your 1G and 2G iPods? Reading through the forums, I've only seen this issue come up on Windows machines.
    As I stated in my message above, the new release 8.2.0.23 has not resolved the issue. I've actually reloaded my computer completely at this point and the issue still exists. I've confirmed that the problem is not the iPod, as I was able to successfully erase and sync using a Windows XP machine and iTunes 7.4 then move music on to the iPod. When I went back to my primary machine, I did an erase and sync, but was unable to move any music on to the iPod. The iPod Shuffle 2nd Gen will show up in iTunes, but if you try to drag songs to the iPod, autofill or apply a change of setting, iTunes will state that it is "Syncing iPod. Do not disconnect." It will stay in this mode for 2-3 minutes and iTunes will be unresponsive during this time. Once iTunes starts responding again, nothing has been copied to the iPod and none of the settings changes have been saved on the iPod.
    Please note that my 60GB iPod Video syncs without issue (and no, I'm not trying to sync both at the same time).

  • Ipod shuffle 2nd gen not getting detected in windows 7 64bit

    i got an apple ipod shuffle 2nd gen and it is not getting connected in windows 7 64bit,but it perfectly works in windows 7 32bit,what to do.tried installiny itunes,reset etc.

    Hey, I hear ya and can sympathize. I have the same
    issue. The difference is that my computer can "see"
    my ipod but it refuses to show up in itunes itself;
    therefore, I can't put anything on the ipod (from the
    computer) and vice-versa. Apple support is clueless.
    This is very frustrating to say the least. Itunes
    keeps telling me that my ipod is synced to a
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    same computer. The difference is that when I first
    got the 'pod and used it with this computer (and
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    installed Vista and after that, all the problems
    started. If I ever get this resolved, believe me,
    I'll post something here.
    I'm guessing that somehow, itunes "sees" what
    computer it's hooked to by "looking" at something in
    the OS. Change the OS and it "thinks" it's seeing a
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    Try reformatting it.

  • Ipod shuffle 2nd Gen- Not Recognised by Windows 8.1 Laptop

    Hi All,
    I have HP Laptop with .... Windows 8.1 / 4gb RAM / Intel i3 / 64-bit, i am trying to connect my Ipod shuffle  (2nd gen) to laptop but its failed in Itunes (i got updated one) as well as in Windows..
    at the same time, the same ipod i can connect and use at windows XP computer.
    is anyone there to help me out.
    Thanks in advance.
    Regards
    Rahul

    Unfortunately, I use a Mac; I'm not a day-to-day Windows user...  When you connect your USB flash drive, it should appear as a device in a Windows view, like the one you provided as a screenshot.  When you connect your shuffle, if things are working normally, the shuffle should similarly appears as a device.  Whether it is recognized as an iPod or not, it should appear as a device.  If it does not, that means the USB (3.0) port (on your laptop) does not see that you have connected the shuffle.  If it does (appear in Windows), that's good news.  You may be able to trouble-shoot and fix the problem, using this document
    iPod: Appears in Windows but not in iTunes - Apple Support
    I suggested trying a self-powered USB 2.0 hub (if you have one), because the hub should be recognized as a device by Windows.  In the screenshot, it looks like there are two hubs already connected ("Generic USB Hub"), unless that is something internal that is identified as a "hub."  If a hub is older and works with the shuffle, then your laptop may be able to connect to the shuffle through the hub.
    Here are two other things you can try. 
    (1) You said the shuffle still works with your older PC.  Connect it to iTunes on that computer, and go to the shuffle's Settings screen (select shuffle in iTunes).  There is a checkbox for Enable disk use.  Check that box and Apply.  With this setting enabled, the shuffle acts like a USB flash drive (to Windows).  Maybe that will let Windows see it, and then iTunes will also see it (as an iPod).  NOTE:  When disk use is enabled, you need to Eject the iPod in iTunes before physically disconnecting it, because the iPod's disk is continuously mounted by the system.
    (2) If the above does not help, connect it to iTunes on the older PC, and do a Restore on the shuffle.  This will erase the iPod, reinstall its software, and set it to default settings.
    Restoring iPod to factory settings - Apple Support
    It's a long shot, but maybe there is some kind of odd data corruption on the shuffle's storage that is causing the laptop to not see it (even though the old PC can see it fine).  After doing the Restore on the older PC, connect it to the laptop.

  • Ipod Shuffle (2nd Gen) Does Not Recognize Songs

    My Ipod Shuffle (2nd Gen) does not recognize the songs that are loaded on it. When I turn it on after a full charge the green light stays on for about 5 seconds then turns off. When I press play, the colors flash orange and green indicating there are no songs loaded. I've tried all the recommendations and also seen that people with similar problems have not been able to resolve the problem as well. I've seen some cases where the use of the Ipod Rest Utility is recommended however I have Vista on my PC and there is no version available for that o/s that I could find. Does anyone have any other suggestions. Thanks.
    Ipod Shuffle (2nd Gen)   Windows Vista  

    I changed the iPod to Disk mode and it just blinks orange while it is connected to the PC. It says that it is synched on the PC screen but I thought the blinking orange light means that it isn't. I took it back out of disk mode. The original problem still exists...when I turn it on, the green light stays lit for 5 seconds then there's no light at all....when I press play the lights alternate orange and green indicating no music is loaded which is wrong since it shows all my songs that are loaded when it is connected to my PC. What a mess.

  • IPod shuffle(2nd gen) is not recognised by Windows XP

    I instaled iTunes software from the website
    and transfered the songs to the iPod.
    When i unpluged the iPod and turned it ON, the green light on one side is glowing continuously.
    I neither responded to any of the button press.
    When I plugged it in again, the system was not able to recognise the device.
    Do help me resolve the issue.
    Thanks in advance
    Einstine A J
    iPod shuffle 2nd Gen   Windows XP  
      Windows XP  

    Hello,
    I had a similar problem. I posted my problem in this link:
    http://discussions.apple.com/thread.jspa?threadID=836301&tstart=0
    Would you read that and see if it sounds like something you're experiencing? If so maybe we can both scream for help on here at the same time, and get some answers!

  • Ipod shuffle 2nd gen does not charge on new 5W USB power adapter

    Hi,
    my perfectly functional ipod shuffle 2nd gen with original dock will not charge with the new Continental Europe 5W USB power adapter, even though the specs of the power adapter include the 2nd generation shuffle. Shuffle will blink orange three times, longer than normal blinking, and then do nothing. probably nothing I can do about it, but worth a note. The US model of the new 5W adapter does not include the 2nd gen shuffle, so maybe it is an error on the apple specs page.
    Maybe the 2nd gen needs more than 5W to charge?

    indeed, it needs the bigger 12 Watt Adapter and the apple site is wrong.

  • IPod Shuffle 2nd Gen. not working, music plays but doesn't sync\

    Hello,
    I have an iPod Shuffle 2nd Gen since a long time and it always worked perfectly. But now it has stopped working well. It has music stored inside and it plays it, it evencharges from the pc, but doesn't sync in iTunes, nor it shows up on Desktop. On iTunes the message in Italian says idt couldn't be identified and to reconnect the iPod and retry. I tried the Reset Utility but it says my iPod isn' supported even if it is a 2nd Gen iPod. The only positive thing is it shows up on System Profiler.
    I tried also turning off the iPod for 5 seconds and turning it again on, but the issue is still there.
    Have you got any suggestions?
    Thankyou

    Actually it turns out I can't even add to it. It claims it's synced to another library (which apparently is true, being as it was last used with my Macbook Pro). Somewhat new question, How do I combine the two libraries, as it's all mine, just on two different computers, one of which doesn't work unless it's in Hard Disk Mode.

  • IPod shuffle 2nd Gen is not recognized on PC, but other shuffles are. Software is updated. Is this the end of the road for this particular shuffle?

    iPod shuffle 2nd Gen is not recognized on PC, but other shuffles are. Software is updated. Is this the end of the road for this particular shuffle?

    Hi envisionquest,
    I'm sorry to hear you are having issues with your iPod. If your 2nd Gen iPod shuffle isn't being recognized by iTunes (but other are), you may find the troubleshooting steps outlined in the following Troubleshooting Assistant helpful:
    Apple - Support - iPod - iPod shuffle (2nd generation) Troubleshooting
    Regards,
    - Brenden

  • My ipod shuffle(2nd gen) is not visible on  itunes, i have downloaded latest version of itunes on my pc, how do i solve the problem ?

    My ipod shuffle(2nd gen) is not visible on  itunes, i have downloaded latest version of itunes on my pc, how do i solve the problem ?

    Hope the below link may help you to fix your issue:
    http://support.apple.com/kb/TS3716

  • Does the iPod Shuffle (2nd Gen) need to be fully charged...

    Does the iPod Shuffle (2nd gen) need to be fully charged (green light) to appear in my iTunes. I just bought one on eBay... not sure if it works. It's plugged into the USB port and the light is orange (solid, not blinking).
    Should I expect it to turn green before it will show up as a Device in my iTunes?

    So, the issue on this one was that I was not plugged directly into my computer - I was using a usb hub. Once I removed the hub and put the ipod shuffle (2nd G) directly into my hard drive it opened up iTunes and I was able to synch. It never did show a green light, until I unplugged it and put the ear buds in, turned on the "on" switch and there was a green light. I hope this helps someone else.

  • My ipod shuffle (2nd gen) doesn't appear to be charging anymore

    my ipod shuffle (2nd gen) doesn't appear to be charging anymore. Have tried different usb ports, etc.  The computer does not recognize it as being plugged in.

    I just had that same problem. I also have my iPod touch but i also want to use this for many other reasons... SOMEBODY HELP!!!

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