My computer now has the 'new scan' and 'accept' buttons on top right corner & does not scan

my computer crashed. I re-installed my PSC 1510 drivers( updated from the HP web site) and when I hit the scan button, the 'new scan' and 'accept' icon appear in the top right corner of my monitor(they use to be on the bottom right corner) and the scanner does not respond. Even if I hit the new scan button, nothing happens. Any ideas what to try next? Thanks

See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

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I plugged my iphone in to my laptop to update it and the computer shut down right at the end. My phone now has the itunes symbol and an arrow asking me to plug my phone into itunes (I assume the laptop). It's frozen like that even when switched off

I plugged my iphone in to my laptop to update it and the computer shut down right at the end. My phone now has the itunes symbol and an arrow asking me to plug my phone into itunes (I assume the laptop). It's frozen like that even when switched off. If I plug the connection into the laptop it's not recognising it now. HELP!

Hello there, xkatiex255.
The following Knowledge Base article should provide the steps for you to resolve your issue:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

When i plug my phone into my dell computer to download the new software and all my music but nothing synces or pops up. what do i do?

when i plug my phone into my dell computer to download the new software and all my music but nothing synces or pops up. what do i do?

If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. This makes 1 look and act more like previous versions. Also go to iTunes>Help>iTunes Help>Sync your iPod>Sync your device>Set up syncing>Sync device manually.
to make sure you are follwoing the right instructions for drag and dropping.
If the songs do not play in iTunes on the computer then y willhave to reimport them into iTunes. For iTunes purchases you can
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Using the new Call and Chat buttons

This is really not a Mac issue, even though I use a Mac. It is a general issue regarding the use of the new Call and Chat buttons in web sites and HTML signatures,
I was using the so called "legacy" buttons, both on my home web site as well as in my HTML signature. Sometime a few days ago they stopped working altogether. I checked the Internet and I saw the post that Skype has discontinued their use and insteasd we would have to use the new Call and Chat buttons that work via a generated script.
This is fine, but I am having two issues here:
1) When I include the script on my web site, the Call image always goes on a line by itself. What I want is to have it on the same line with some other social media like images, such as Facebook, LinkedIn, etc. I could do this with the old legacy images but not with this new one.
2) How can I have now this functionality in an HTML signature? I can't put a script there.
Thanks for any help!
George

As far as I know, you can't change it: first, your photo is probably a .jpg and iMovie will be adapting it to a video file which will result in somewhat of a loss of quality and second, if your original picture is small, it cannot be enlarged without significant loss of quality as it will get blurry while the individual pixels are being made larger - that depends on your camera settings and its photo output size. So it could be either or both of those that is the problem here. Check your camera and see what size you are taking your pictures in.

TS3048 Even after installing new batteries and switching it on my magic mouse does not work. Sometimes it works but switches off (indicator light goes off) on its own after a few minutes.

Even after installing new batteries and switching it on my magic mouse does not work. Sometimes it works but switches off (indicator light goes off) on its own after a few minutes.

Try resetting the PRAM and SMC. Try making the device a favorite .
Barry

I bought Lightroom 5 and installed it. I was asked for the Serial number and I entered it. But it does not work. Why?

I bought Lightroom 5 and installed it. I was asked for the Serial number and I entered it. But it does not work. Why?

To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html

IPod Touch has an N with circle around it in top right corner?

iPod Touch has an N with circle around it in top right corner.... what is this?!

look closer. it's probably the portrait orientation lock, simply a symbol (actually a lock inside a circular arrow, not an "n") that's telling you that you locked the screen rotation to prevent landscape viewing. if you press the home button twice and slide the backgrounded apps bar to the right, you will be able to see the music controls and a grey box to the left. that box can be tapped to lock or unlock the screen orientation.

TS4204 I need to delete a calendar event that transfered to my 4S from my Droid. Also this event occurs yearly. When I open this event, the edit button in the upper right corner does not exist so I can't delete it. Any suggestions to get rid of it? Sur

I need to delete a calendar event that transfered to my 4S from my Droid phone. This event occurs yearly. When I open this event, the edit button that normally appears in the upper right corner does not exist so I can't delete it. Any suggestions on how to get rid of it?

uninstalled firefox ....deleted all files still remaining under mozilla firefox directory in program files ... to avoid having to reprogram all my settings, reisntall all addons as well .. I did not remove anything from mozilla firefox that is stored in either appdata or under the windows users directory (if any)
... the as suggested reinstalled the latest version of the firefox browser using the link you provided in the email ..; tested and several issues still remain present and unresolved ....
so please this is urgent or I will have to jump browsers and start using chrome .. because we work 14 hours a day 6 (sometimes 7) days a week, to get ready for the launch of our newest venture and we cannot lose that much days on browser related issues ... so please instead of putting me through week long step process .. of do this .. do that .. can you please actually look into the issue from your end .. I use firefox for so many, many years thta I deserve this kind of support .. thnx Robert

My firefoz opens but opens a transparent window that only has the close,minimize and maximize buttons.

So my firefox has been running well but when i updated my computer, it stopped working. when i double click the icon, it opens a blank transparent window with only the maximize, minimize and close buttons. you cannot even tell its firefox. it does not display any error messages and installing again does not work.
what is this and how do i fix it?

hello nachoz88, [https://support.mozilla.org/en-US/questions/940393#answer-377118 from another user] we found out that this might be related to malware active on your pc. please close all firefox windows and try [[Troubleshoot Firefox issues using Safe Mode|running firefox in safemode]] (by pressing the shift key while you're starting it). in firefox safemode go to firefox > addons > extensions and remove the entry named "Codec v1.0" or any other addons that look suspicious & you have not installed intentionally. afterwards see if you can run firefox normally again...
please also do an in-depth scan of your system with the security software already in place and/or a different tool like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] & keep firefox and your plugins up-to-date in order to stay safe on the web.
[[Troubleshoot Firefox issues caused by malware]]
[[Update Firefox to the latest version]]
https://www.mozilla.org/plugincheck/

My iphone has the new update and now my itunes needs updated but when I try to do that I need another update and another update and so on, what should I do?

10.5.8 software and when I click software update nothing comes up. Im lost.

You have to understand the difference between an Update and an Upgrade.
An Update is a free change within an existing Operating System. Such as the .8 added to 10.5.
An Upgrade is a complete new Operating System that must be purchased. Such as 10.5 Leopard to 10.6 Snow Leopard.
10.5 code was written to be able to run on both Power PC and Intel. 10.6 has completely rewritten code and only runs on Intel Macs.
You have to upgrade to 10.6.8 to be able to download iTunes 10.7. The Snow Leopard 10.6 DVD should still be available at this time from Apple for $20. You will have to call Apple Customer Care 1-800-692-7753 or 1-800-676-2775 to purchase it. It may still be in the Legacy Products list. The App Store which is required to download 10.7 Lion or 10.8 Mountain Lion is part of the 10.6.6 update.
If you wait to long and they no longer have any in stock you will have to buy it from eBay or Apple resellers that still have stock. But you will have to pay a premium since the DVDs are no longer being made. Snow Leopard DVDs are already up to $100 on Amazon.
http://www.ebay.com/sch/i.html?_nkw=10.6+snow+leopard&_sacat=0&_odkw=mac+os+10.6 &_osacat=0

TS1363 my itunes will not update a error message apears during dload C:\Users\Edwin\AppData\Local\Apple\Apple Software Update\ my phone has the new update and now wont sync with my pc due to this

my itunes will not update keeps comming up with a error when dloading the latest version now my iphone4s wont sync as it has the latest software

Is the message refering to a specific .msi file? If so, which particular .msi is it referring to? (iTunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.)

Why is my phone sorting throught my music on iCloud now with the new update and not just what's in my device?, why is my phone sorting throught my music on iCloud now with the new update and not just what's in my device?

Since the new update, when I plug my phone to my car stereo it shows albums/music that I have in my main computer and it seems to be sorting through it making it run slower. Also when I skip to the next track it displays music not on my device but that could be found in my computer or iCloud

If you mean this one:
It's the orientation lock, it stops the display rotating when you rotate your phone.
You can turn this on/off from the control Centre which you can reveal by swiping upwards from the bottom of the screen.

Got the latest Itunes (11, I think) and now it says that 'Itunes.itl isn't working because it's a newer version of Itunes' and when I go to my older Itunes, the F7, F8 and F9 buttons won't work. Does anyone know how to fix this?

Okay, so I got the latest update and apparently it doesn't work. I had an icon on my desktop that wouldn't open because the 'newer Itunes' is apparently corrupt or something. Going into my applications, I found another Itunes icon and it opens up, but not the F7, F8 and F9 keys aren't working with it. I've already tried installing the latest version and that hasn't helped. Does anyone know how to fix this problem?

Hey skyshade13,
Thanks for the question. The following article outlines how to restore a previous iTunes library should there be no content after updating. While the article does not speak specifically to your symptoms, attempting the steps by utilizing the "Previous iTunes Libraries" folder may resolve your issue.
No content shows up in iTunes after updating
http://support.apple.com/kb/TS1967
For further information see the following information:
OS X Lion: iTunes opens to "created by a newer version" alert
http://support.apple.com/kb/TS3918
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/HT1451
Thanks,
Matt M.

Updated the new itunes and software versoin 4.0.1 but iphones not connectin

okay !
so itunes wanted me to update it ! so i did, after installing .. it popped up with "applemobile" thingy.. and i pressed the wrong button without reading what it was.
so now i cant even connect my iphone to the comp, cos theres no connection :S .. it makes a connection tone but after it makes a double error tone ! WHATS WRONG?! HOW CAN I FIX IT?!
ive tried uninstalling and re-installing, nothing.
need help asap !!!
Message was edited by: vivianne_x

over 50 steps ?! WHAT !
*dont i just follow these steps?! as i am typing to you, it makes the connection tone and error after a while, but the phones not charging !*
Removing iTunes
Note: iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes.
1. Quit iTunes.
2. From the Start menu, choose Control Panel.
3. In Control Panel, open Add or Remove Programs.
4. Select iTunes from the list of currently installed programs, then click Remove.
5. When asked if you would like to remove iTunes, select Yes.
6. After the uninstallation is complete, do not restart your computer if you are prompted to.
7. If other program entries were listed for iTunes in Add or Remove Programs, remove those as well.
8. In Add or Remove Programs, remove any iPod Updater applications that are listed in the same fashion as iTunes was removed.
Removing QuickTime
1. Quit QuickTime Player.
2. From the Start menu, choose Control Panel.
3. In Control Panel, open Add or Remove Programs.
4. Select QuickTime from the list of currently installed programs, then click Uninstall.
5. When asked if you would like to remove QuickTime, click Yes.
6. After the uninstallation is complete, do not restart your computer if you are prompted to.
7. If other program entries were listed for QuickTime in Add or Remove Programs, remove those as well.
Removing Apple Software Update
1. Quit Apple Software Update.
2. From the Start menu, choose Control Panel.
3. In Control Panel, open Add or Remove Programs.
4. Select Apple Software Update from the list of currently installed programs, then click Uninstall.
5. When asked if you would like to remove Apple Software Update, click Yes.
6. After the uninstallation is complete, do not restart your computer if you are prompted to.
7. If other program entries were listed for Apple Software Update in Add or Remove Programs, remove those as well.
Removing Apple Mobile Device Support
1. From the Start menu, choose Control Panel.
2. In Control Panel, open Add or Remove Programs.
3. Select Apple Mobile Device Support from the list of currently installed programs, then click Uninstall.
4. When asked if you would like to remove Apple Mobile Device Support, click Yes.
5. After the uninstallation is complete, do not restart your computer if you are prompted to.
Notes: Do not manually delete the Mobile Device Support folder located at C:\Program Files\Common Files\Apple. Use Add or Remove Programs as described in the steps above.
Removing Bonjour
1. From the Start menu, choose Control Panel.
2. In Control Panel click "Add or Remove Programs."
3. Select Bonjour from the list of currently installed programs then click Uninstall.
4. When asked if you would like to remove Bonjour click Yes.
5. After the uninstallation is complete do not restart your computer if you are prompted to.
Removing Apple Application Support (iTunes 9 or later)
1. From the Start menu, choose Control Panel.
2. In Control Panel, open Add or Remove Programs.
3. Select Apple Application Support from the list of currently installed programs, then click Uninstall.
4. When asked if you would like to remove Apple Application Support, click Yes.
5. After the uninstallation is complete, do not restart your computer if you are prompted to.
Verify iTunes and related components are completely uninstalled
1. Restart your computer.
2. After the computer restarts, open Local Disk (C:) located in Computer or whichever hard disk your programs are installed on.
3. Open the Program Files folder.
4. Right-click the iTunes folder, choose Delete, and choose Yes when asked to confirm the deletion. Note: This folder may have already been deleted if iTunes was successfully removed.
5. Right-click the iPod folder, choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
6. Right-click the QuickTime folder (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
7. Right-click the Bonjour folder (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
8. Open the Common Files folder.
9. Right-click the Apple folder (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
10. Open Local Disk (C:) located in Computer or whichever hard disk your operating system is installed on.
11. Open the Windows folder.
12. Open the System32 folder.
13. Right-click the QuickTime file (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
14. Right-click the QuickTimeVR file (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
15. Right-click the Recycle Bin and choose Empty Recycle Bin
Reinstalling iTunes and related components
After verifying that iTunes is completely uninstalled, you should download and install the latest version of iTunes.

I have recently purchased the new iPad and I am having difficulties with draft emails not saving. Either it saves some of the added text or it saves none of it. Any suggestions, thanks?

I have recently purchased the new iPad. I can send and receive e-mails (iCloud) without a problem but the draft function does not seem to be working. Specifically, when you go back to work on a draft e-mail, it has not saved the changes you made previously. Kinda annoying! I think it must be a problem specific to my iPad as my iPhone does not have this problem. All suggestions as to solutions very welcome.

Try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. When the screen goes blank power On again in the normal way.] It is absolutely/appsolutely safe!

My computer now has the 'new scan' and 'accept' buttons on top right corner & does not scan

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