My computer only sees my iPhone as a camera and I cant manage my music on itunes! can someone help?
Every time I plug my iPhone into the computer, it opens up my Photos on my computer instead of iTunes. i de- and Reauthorized my computer and everything. iTunes won't even recognize that an iPhone is in the computer!!! its frustrating me... can anyone help? i dont get it because it was working before.
Hello VernBrooks,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Have a nice day,
Mario
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Were you running iOS 7 beta? If so, as a developer you need to log into the Developer forum for assistance.
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See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
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- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
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IMPORTANT...
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http://support.apple.com/kb/HT4083 -
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If you bought the iphone in the US and it is locked to a specific carrier, then you can't use a different sim (from another carrier). Is this your situation?
Otherwise I'm not sure what you mean by "trying to unlock my SIM". In which country did you buy the iphone? Who's your carrier? -
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Hi, Abril_Perez17.
This may be related to a new feature embedded in iOS7 that shows all purchased music by default. Go to Settings > Music, then turn off Show All Music. See if the issue ceases once the feature has been disabled. This information is located on page 63 of the user guide below.
iPhone User Guide
Regards,
Jason H. -
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http://support.apple.com/kb/ht2519
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tia,
Click on the following link, which is an Apple tutorial which is related to the problem you are having:
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My iPhone was running on the latest iOS 7.1.2 the latest just before the release of 8.0.2
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I tried switchingoff and on and nothing happens, after it switches off, the same items come back to the screenThanks Chris for your advice. I have done the restoration from both the device and computer as a new device but it doesn't help. Even I have restored my device to the factory settings with standard apps in it without installing any other additional apps, the phone heats up & I have to recharge at least 3 times per day. This is abnormal to me.
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http://support.apple.com/kb/ht1766
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