My computer (or your site) won't accept serial # for Illustrator
How can I start using Illustrator? I paid for it, and I thought I downloaded it (it took 1/2 hour). But the serial # screen doesn't accept the serial #.
Get in touch with serial number and activation support by phone, web form or web chat.
Mylenium
Similar Messages
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Photoshop elements 13 won't accept serial number I just redeemed
photoshop elements 13 won't accept serial number
Photoshop Elements is not part of the Cloud, I will move this to that forum
Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements
Select a topic, then click I STILL NEED HELP to activate Photoshop Elements Online chat
-http://helpx.adobe.com/contact.html?product=photoshop-elements or
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html -
Elements 10 installer won't accept serial #
Tried 5 times to installPhotoshop Elements 10, installer won't accept serial number on the box purchased from Staples. Yes, I have regestered the product with Adobe (today), as a last straw because there is no instruction in the manuel to do so. I have waited 30 minutes for the registration to post. Still unable to continue with the install.
I read all of those. I have a PC, Windows 7. Today I phoned support, got someone who advised a download from the net, THEN use the serial #...still waiting for it to download, could take 45 minutes, he said. He also said to use the right-hand keyboard, with no hyphens. Instructions on the ReadMe disc say NOT to use the keyboard. Which is correct?
Thanks.
Cheryl
Author Disaster & Triumph: Sacramento Women, Gold Rush Through the Civil War
website/blog: CherylAnneStapp.com "California's Olden Golden Days" -
I paid for a license over the phone, and never got a confirmation email. Furthermore, CC does not recognize that I've paid. Your site makes it nearly impossible for a customer to contact your soulless, monolithic company. WHERE IS MY ******* PHOTOSHOP?
Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html
or
Adobe contact information - http://helpx.adobe.com/contact.html -
Your installation won't accept the serial number
Your software installer won't accept the serial that I have for it
Are you sure it is the license key that is printed on the Jewel case of the CD?
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I am trying to take an internet class. When I visit the site using Safari, I get an error message saying the site won't let me use Netscape, and to use a different browser. Apparently, Safari (latest version) is registering as a Netscape browser. How can I change this to another browser type?
Thanks,
RussHi Russell,
themask's tip here should let you change the UserAgent string sent to the webserver:
themask, "Browser needed for online banking" #7, 07:49am Jul 16, 2005 CDT
One thing to note is that this setting is not permanent - once you close Safari/the specific tab Safari will revert to the default user agent setting. -
Logic already running on another computer on your network, won't open.
I'm trying to open Logic Pro on MacBook Pro and I get this: This application cannot continue because another application with an identical serial number is already running on another computer on your network.
I do have Logic installed on my iMac also but it's not running. Oddly, Logic will open on the iMac w/o the problem. anone got the answer? Thanks!Hi
I've had this when a Memory Server (Kontakt?) was still running even after quitting Logic.
HTH
CCT -
I purchased Acrobat Pro 6 for Mac in 2004 and over the years, upgraded to 11.0, which I've used successfully until this morning. When I tried to open the app, I got a message saying it was damaged and needs to be reinstalled. I have not changed computers or OS since last week when it was working fine.
To correct the problem, I downloaded the program from the Adobe web site, but it won't accept my serial number to complete installation.The options depend on your type of query, something which seems designed to frustrate. Adobe support do not answer "how to" (though they should help with troubleshooting, sure). Adobe must know that most people just click wildly rather than spending hours agonising over exactly the right description, and even if they did, the categories are poor.
Go for a more accurate description: Downloading installing, setting up; serial numbers and redemption codes ; still need help
This link might work Contact Customer Care -
Had CS4 on Power PC Mac (Non Intel) along with prior Photoshop versions. Now I have new iMac and trying to install CS6 but it won't accept my original serial number (Starts with PSW401, etc.).
I know what you are saying. I had purchased the CS5.5 upgrade, and a week later got the CS6 upgrade. I did this back in 2012. I had a old Mac Power PC which does not allow you to install CS5.5 or CS6 because it was not an intel processor. So even though I had the upgrades I never installed them. I waited until my old MAC died which it did this past weekend. And now that I have a new iMac I tried to install the new software. All of my past upgrades referenced my original Photoshop that was still resident on my old Mac. But since the install no longer has that reference because of the new computer, it will not accept any of my past serial numbers that it needs for the install.
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Hey all,
My Macbook pro packed it in last week so I replaced it with a new 27" iMac. I used migration to recover all my files from the Hard drive when I started the iMac. However when I came to open final cut express it was asking me for a serial no, i tried several times to input the information but it kept saying that it wasn't valid. I know that o's are zero's and l are ones but even after trying to reinstall the software it won't accept the serial no. I'm getting pretty frustrated now, any advice is greatly appreciated!
FCE ver 3.5
Mac OSX 10.6.4
3.2GHz intel core i3You should not migrate the pro apps like FCE from one computer to another, You really need on uninstall (use FSC Remover) and reinstall from the discs.
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I own InDesign CS5 (single product, not part of a suite) and I'm trying to upgrade to CS6, which I just bought. When prompted for the serial no. for CS5 the installer won't accept it; it says it is not a qualifying product. I have double-checked the serial number at My Adobe account – it is correct. Please help!
Please refer : http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html
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8.2.4 update nightmare - acrobat reinstall won't accept serial #
I am a victim of the now infamous 8.2.4 update. I tried the option I read in one of these forums that has us move 3 folders from the library Adobe menu and re-input the serial # on launch, but it won't accept it as valid (? - it's a legally purchased cd).
Moreover, I don't even have the actual disk for CS3 because it's in our main office in a different city (Rome) and I am in Milan...
What can I do?
Any chance of tricking Acrobat into accepting the new (and fixed) 8.2.4 update over the current (bad) 8.2.4?
Thank you!Thank you both!
I like the idea of making a .dmg copy of the disc (though I am not sure what the process would have been).
At any rate, finally they came out with the patch(below) and now Acrobat seems to be running just fine...
‘AcroFix824_Delivery.dmg’
http://kb2.adobe.com/cps/861/cpsid_86169.html -
In order to complete Studio 8 activation, I was asked to provide serial numbers of older version of Dreamweaver and Flash Pro. I did but it won't accept it.
Kindly help to resolve this issueJeff A Wright wrote:
I know that both Dreamweaver MX 2004 and Flash MX 2004 are two versions later than version 8.0.
Other way round, Jeff - MX 2004 is one version earlier.
MX 2004 (version 7) pre-dated Studio 8 (version 8) by two years.
Adobe Creative Suite - Wikipedia, the free encyclopedia
Macromedia Studio MX 2004 Released September 10, 2003, despite its name, it is internally version 7.
Macromedia Studio 8 Released September 13, 2005, Studio 8 was the last version of Macromedia Studio.
I have always found it odd that MX 2004 owners have been provided with non-activation serial numbers by Adobe.
However, Studio 8 owners (later version software) have been left stranded with no non-activation serials and no way to activate their software when they re-install. What do they do? -
MAC returned from being serviced and now Aperture won't accept serial #
I just got my MAC back from being serviced today...just started to use it and Aperture is asking for the Serial Number but it won't accept it...can anyone help?
Here is a similar discussion that could help you:
http://discussions.apple.com/thread.jspa?threadID=2001381
And here a related support article:
http://support.apple.com/kb/TS3231 -
What are the exact steps to reset the "Add Printer" code\email for the OfficeJet 6500a?
I set up the wireless portion and was generated a code, however trying to register and enter it into the website, it will not accept stating that is has expired (being after the 24 hour time frame).
Thus, I attempted to find the options to "generate" a new one, and it doesn''t seem to exist. I reset all wireless settings to default, and attempted to find the code -- and it remains the same.
What are the exact step by step clicks I need to press on the printer to get a new code that will be accepted by the ePrint website?
Thank you in advance for your insight.Hi mcseqt,
You can just reprint the instruction page and you will be able to add the printer code again within 24 hours.
To do so, go to Setup >> Web Services Setup >> ePrint Email Address
This will print out the eprint instruction page again.
Thank you.
I am an HP employee
**** Please mark the post that solves your problem as "Accepted Solution" ****
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