My computer recognizes my iPod but iTunes doesn't. How do I fix it?

trying to sync my iPod for new music, but iTunes doesn't have my iPod, the computer does though. how can i get my iPod to sync with iTunes?

iOS: Device not recognized in iTunes for Windows
If you  have iTunes 11 turn on the Sidebar.  Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears.

Similar Messages

  • ITunes recognizes my iPod but not my pc, how can I fix this?

    I can't figure out why my iPod is not recognized by pc and everytime I try to sync the backup takes forever and eventually just freezes iTunes, it is very fustrating and I am wondering now if there is a defect with the iPod. This iPod is a replacement to another iTouch I had that stopped working and that one used to show up on 'my computer' as IPOD and this one does not appear at all. I have tried very thing I find in forums and nothing seems to answer my question.

    Click here and follow the instructions if you haven't already done so.
    (24330)

  • My computer recognizes my iPod but it does not apea

    when I connected my iPod80GB to the computer it used to recognize it difficultly and then it could only have 300 songs, if I put more it didn't work and i had to restore it. But now, my computer recognizes my iPod but it doesn't appear on iTunes

    try these steps
    http://support.apple.com/kb/TS1363

  • Help, Windows recognizes ipod but itunes doesn't

    ive tried everything that ive seen listed but nothing seems to work. My issue is that Windows recognizes ipod but itunes doesn't. I would really apprecaite it if someone could help me with this issue.

    Wow, I'm sorry to hear this is still happening. I had the same problem until this newest version of itunes. The thing that always worked for me earlier was the re-starting of the ipod service. I have nothing else.
    Good luck

  • I have a PC.  I would like to sync my iPad2 via itunes.  My computer recognizes my iPad but itunes does not.  I have deleted the itunes program, shut down my computer and restarted and then reinstalled itunes.  I still have the same problem.  Suggestions?

    I have a PC.  I would like to sync my iPad2 via itunes.  My computer recognizes my ipad but itunes does not.  I have uninstalled itunes, shut down the computer and restarted plus reinstalled itunes.  I visited the Apple store there is no problem with the iPad or the cord. I still have the same problem and am unable to sync when I plug in the iPad via the USB cord.  Does anyone have further suggestions? 

    Try going into the control panel, add/remove programs. Uninstall iTUnes, Apple mobile device service, apple application support. Then redownload and reinstall iTunes and see if it'll work
    If the computer sees your iPad you know the cable and connection is good, so the issue has to be software.

  • TS4062 hi can somebody help me... itunes does not accept the iphone 4s but i already have the version 64 bit to work with windows 7 64 bit,  the computer recognizes the phone but itunes sais i need 64 bit itunes.... please is there something im missing...

    hi can somebody help me... itunes does not accept the iphone 4s but i already have the version 64 bit to work with windows 7 64 bit,  the computer recognizes the phone but itunes sais i need 64 bit itunes. please is there something im missing... thanks

    Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
    Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
    If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

  • Computer recognizes ipod but itunes doesn't

    Itunes use to recognize the ipod but now it doesn't. I've reformetted my computer & have the latest version of itunes. It started when I restored my ipod. Suddenly itunes won't recognize it but windows will. This was before & after I reformatted my pc. I've tried the suggestions on how to fix it but nothing works. Anyone have any idea how to get it to recognize the ipod??

    See this article:
    http://docs.info.apple.com/article.html?artnum=93716

  • My new computer recognizes my ipod, but I cannot sync them.

    I transferred my itunes library from my old computer to my new, but cannot sync my ipod to the music library.  Instead of getting the message that my new computer does not recognise the device, the computer does recognize my ipod, but won't sync with it.  Is there a way to get the ipod to sync with the new computer or at least to move things from the itunes library to my ipod?

    iPod Classic are high drain USB devices, I hope you are not trying to connnect them simultaneously to iTunes, which will definitely hang your USB Host controller, thereby freeze iTunes.
    But here is an Apple Support Article on using multiple iPods for iTunes.
    http://support.apple.com/kb/HT1495?viewlocale=en_US
    Have nice day!

  • Computer finds iPod but iTunes doesn't

    I would appreciate any help. I have tried everything to get iTunes to find the iPod. I have a Dell E521 and I have tried almost everything.
    I removed iTunes and re-installed it (several times) I believe I removed all traces of iTunes before re-installing.
    I changed the drive from (j) which was the default to (x)
    I tried to change the start-up
    I removed some KEY files that I heard to try.
    I don't know what else to try.
    I have two Nano's and neither work so I assume it is a computer problem.
    The computer finds the Nano but thinks it is a hard drive.
    Any help would be appreciated.

    Unfortunately, there is no one ‘Silver Bullet’ answer for this issue. Many things can contribute to the problem.
    Try Resetting Your iPod while it's connected to the computer.
    Hold down the Menu and Select buttons until you see the Apple logo (or Menu & Play/Pause in older models).
    This will often get it recognized. It may take several attempts.
    Try closing and re-starting iTunes. There have been cases where iTunes refuses to see an iPod, but after re-starting, it works again.
    Also try re-booting the entire computer. Especially if the PC has been operating for a long time &/or many programs have been opened and closed, repeatedly.
    Other USB connected peripherals may be the cause as well. Try removing all connected USB items and attaching the iPod. If you have a USB keyboard, it may be worth a try using the adapter to convert it to non-USB. If the iPod connects, continue plugging things back in until you have the problem return. You may have then isolated the issue. Sometimes it could be a printer, camera, Flash Card reader, or other attached device causing a conflict.
    If your iPod shows up in Explorer under 'my computer' try changing the drive letter: Click on Start=>Control Panel=>Admin Tools=>Computer Management=>Disk Management. Right-Click on the iPod and select “change drive letter”. Choose something further along in the alphabet that is unused. Usually, “M”, “N”, “O” (or something similar).
    If that doesn't work, Put Your iPod into Disk Mode then plug it in and you should be able to Restore the iPod
    Also try these hints (and the other suggestions above) from any other USB port you may have on the PC. Sometimes switching USB ports can make all the difference.
    Also See:
    Your Windows PC doesn't recognize iPod
    iPod does not appear in iTunes or on the desktop
    iPod appears in Windows Explorer but does not appear in iTunes</A

  • Windows recognizes iPod but iTunes doesn't

    Okay, so, on my computer, I open up iTunes and it loads up and runs fine. However, when I plug my iPod in, iTunes freezes up and doesn't let me do anything. My iPod will charge but it won't sync. When I do plug it in, an explored window opens up saying that I have connected a camera and it gives me options of what I want to do. When I unplug my iPod, iTunes is still frozen up, and the process is not responding. Does anybody know how to fox my problem?

    Try to disable the camera notification: http://support.apple.com/kb/TS1857
    More on "Troubleshooting unexpected quits, freezes, or launch issues" here: http://support.apple.com/kb/TS1421

  • Yet more problems!  Now the computer recognises ipod, but itunes doesn't

    I used my ipod with my old laptop, but now I want to use it on my new one.
    Firstly the ipod wouldn't sync, and after literally hours of messing, itunes kept saying "error: cannot sync". I still haven't resolved that issue.
    But now itunes doesn't recognise the ipod at all, despite the computer recognising it!!!!
    All the help seems to be for XP, but I have vista.
    Why do the same problems happen over and over and over? I hate my ipod, and wished I had never bought one.
    Anyone, please help before I put a stiletto heel through it.

    See this article:
    http://docs.info.apple.com/article.html?artnum=93716

  • Comp recognizes iPod but iTunes doesn't

    I will attach my iPod into the USB port and the copmuter will begin to chargge it. My iTunes, however, will not recognize the iPod tho open up the window. My iTunes will not even open up if I click on it. I've gone through all the steps, but it still isn't working.

    Hi and welcome to Apple Discussions Forum!
    Read the following articles:
    [iPod: Charging icon appears but not recognized by computer|http://docs.info.apple.com/article.html?artnum=302420]
    If you're trying to connect your iPod to a laptop, read also this:
    [iPod not recognized when connected to Windows laptop over USB |http://docs.info.apple.com/article.html?artnum=301343]
    Hope this helps!
    -

  • TS1363 My windows 8 computer recognizes my ipod, but I does not show up in itunes. I see my playlists but I can't add or delete any songs?

    I don't understand why I cannot add or remove or sync music etc. on itunes. My computer recognizes my device, itunes has my account but the two do not interact?

    Hi donfrommars,
    Welcome to the Apple Support Communities!
    Please use the following article for information and instruction on deleting the U2 album from your devices and account.
    Remove iTunes gift album "Songs of Innocence" from your iTunes music library and purchases
    Have a great day,
    Joe

  • Windows sees iPod but iTunes doesn't ALSO Windows cannot locate driver

    Got my Nano (2d gen) a few days ago and have been stumped since I can't use it. Here's a few details. I'm running Windows 2000 with SP4. In trying to sync I have used both my laptop's USB 1.1 port but also a USB 2.0 card with and without additional power (which can sometimes cause problems). I have tried the 5 R's to no avail.
    Here's what's happened so far. Initially when I connected the Nano Windows would look for the appropriate driver. After a minute or so, the computer would lock up and reboot. This happened 5 or 7 times. Very frustrating.
    I then tried the 5 R's and started doing some research on my own. I think part of the problem might have been due to Windriver, which I believe controls USB drivers. I messed around with that and eventually got to the point where when I plugged in the Nano, Windows would search for the correct iPod driver. After a minute or so, a window would pop up reporting that Windows couldn't find the driver and did I want to disable this device or ignore the update.
    Hey, at least the computer wasn't rebooting.
    The strange this is that if I click on the System Tray, under the Unplug/Eject Hardware icon it shows that there is an iPod connected and the Nano will charge. And yet, iTunes doesn't report being connected.
    I have searched and searched this forum and the web but to no avail. Are there smarter minds out there that can help me with this problem?
    IBM T20 Windows 2000 Nano 2d gen with iTunes 7.02

    I went through the steps in the document a day or so ago but it didn't help. I will try one more time, paying close attention to the details.
    On a different note, just after I posted my question I attached my Nano and let it look for the appropriate driver. However, this time I pointed it to the WINNT\Systems32\drivers directory and my computer locked up and rebooted.
    So I'm thinking there's an underlying problem and I'm just don't want to think about doing a re-install or re-format of my HDD.
    There is one thing I can report. I was able to sync on my office computer so the problem's not the Nano.
    Will let you know if anything changes. Thanks for the quick response.

  • Windows sees my iPod but iTunes doesn't (USB 2.0)

    I had this problem when I got my iPod a few days ago, then when I got iTunes to see my iPod it took AGES to upload songs, and when I reconnected my iPod, iTunes said it needed to reformat it.
    My PC at work speaks to my iPod just fine through it's USB ports, but is a new, high end PC with top spec components, whereas my home PC is a couple of years old, though fairly high spec though it's components may not be as good.
    The conclusion I drew from that is that some older USB 2.0 ports just can't handle the capacity of information that iTunes and iPod require in order to speak to each other.
    I noticed today that my PC had a Firewire port in it's soundcard at the back (yours may do too, take a look) so I went to HMV and bought a 3rd party iPod Firewire cable for £10. Now my home PC and my iPod are the best of friends, and I'm a happy bunny (which I wasn't earlier in the week).
    If you are having similar problems, there is probably nothing wrong with your software or your iPod (poor thing!), its almost certainly that your USB ports just aren't up to scratch (despite the claims of Apple).
    If your soundcard doesn't have a Firewire port, a PCI Firewire card will cost you about £40, unless you take the time to look around and get one a bit cheaper. This will be the answer to your prayers.
    Good luck, and I hope this info will spare you some messing about.

    Make sure you have the most recent version of itunes. And if you do have the most recent version of itunes. Check to make sure your ipod software is up to date. If either or is out of date it will cause itunes not to sync with the ipod.
    Itunes versions should be - 5.0.1
    - you can find the version by going to help and then about itunes. In the strolling box you should see version .....
    Ipod software version should be 1.2
    - you can check this on the ipod by going to setting and then about. scroll down and you should see the version 1.2

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