My computer recognizes my player but the firmware download wont (micropho

its a zen microphoto and i erased the firmware accidentaly (Do'h) and now the firmware download says my player is not connected
<SPAN class=time_text>p.s. zen microphoto media explorer wont recognize it ethier
Message Edited by dkajake on 09-29-2006 08:03 PM

Try this:
Go into another PC (IF POSSIBLE)
Then install the Zen software that came in your installation CD.
Plug in Zen and download new firmware.
The PC should recognize it and you will be able to get it into the player.
After that you can go back to the other PC and see if it works out (it should).
This worked for my micro a year ago.
Otherwise, contact costumer support. Good luck!!

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