My computer refuses to even open the itunes screen what hapened?
After installing the latest Itunes my computer refuses to even open the itunes screen. I would really like to keep all my music and movies it would suck to loose it all.
Hi lainey,
I'm not sure if this will be a fix but it certainly can't hurt a thing. Locate this file:
com.apple.bluetooth.plist It's here: /Users/YourName/Library/Preferences. Open the Preferences folder, locate that file, drag it to the Trash, empty the Trash and reboot. Sometimes pref files can become corrupted and cause all kinds of problems. Your Mac will create a new pref file for you when your reboot.
See if that helps... post back.
Carolyn
Similar Messages
-
After the iOS 7 update my iPhone 5's touch screen is unresponsive some times ,can't even open the lock screen , I had to turn the phone off and turn it on again ,any solutions ?
Hello kumarsenthil210317
Check out the article below to start troubleshooting issues with touchscreen response.
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
http://support.apple.com/kb/ts1827
Regards,
-Norm G. -
HT1386 My phone is locked on the itunes screen,,,, what do I do?
My phone is locked on the itunes screen,,,, what do I do?
You can try this to get it out of Recovery Mode:
Unplug the device from the USB cable if it's plugged in. Then hold down the sleep/wake button until it turns off. Let go of the button and then hold it down again until the Apple logo reappears. Let it go and the device may boot up.
This only works, of course, if your device was working properly previously. Otherwise you'll need to restore it:
http://support.apple.com/kb/HT1808
Regards. -
I can´t sync my iphone, it do not appears on the itunes screen, what can i do?
i can´t sync my music to my iphone beacause it do not appears on the itunes screen, i have do all the itunes support but it doesn´t help me.
Please Click on the 'Print Screen' for better view.
-
I am sick of dealing with this issue. I wish not that I had never even started using any Apple products, beginning with iTunes. WHEN IS APPLE GOING TO ADDRESS THIS ISSUE AND MAKE ITUNES SOMEHOW COMPATIBLE WITH DEP IN WINDOWS VISTA?
That being said, Is there any way to resolve this? What I did in the past is completely wipe ALL Apple files from my computer, and install an older version of iTunes. It was at least functional. It seems that any version of iTunes 10.0 or more recent is not compatible with the Data Execution Prevention in Windows. You can not remove iTunes from DEP, yet DEP prevents iTunes from running.
The down side is that I can't get the latest updates for my iPhone or iPod. Now, I have a new phone for my husband that needs syncing on my iTunes, and I can't do that because iTunes won't even open.
Can somebody help me out with this, please?OK, lets do a complete overhaul to make sure it's working ok.
First to check your Windows system file for any corruption:
Go to command prompt (START/ALL PROGRAMS/ACCESSORIES right mouse click "command prompt" and choose "Run as Administrator"
type in
sfc /scannow
let Windows fix any system files that need to be repaired.
Restart the computer.
Start iTunes and see if it is ok.
If it doesn't, will have to go through the whole process of uninstalling and installing acccording to the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
(Referenceinstructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components)
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch -
I bought my HP laptop in 2012, and it came preloaded with Adobe Premiere and Photoshop Elements 10
It worked fine and I even made a few video edits back in 2012 but for the last year Elements just REFUSES to work properly
I used to be able to open elements to at least the "what do you want to do?" screen
But now It won't even open this...I have no idea why...
If I double click the Elements application my computer slows down, bracing itself to load, and then ....thats it....it reverts to its normal speed and elements just doesn't open...
Any help would be great cause I feel like I've exhuasted all self-troubelshooting options and need to either get help from the forums or take the laptop in before I smash it in ragethrillhousecody
Thanks for the reply with additional information.
Recent history for Premiere Elements points to the program having problems when more than 1 video card/graphics card is
being used by the computer on which Premiere Elements is running. This observation may seem contra indicated by the fact
that you say that the program did work well about 2 years ago in the same setup. But other factors may have set in with regard
to drivers, drivers versions, and driver conflicts. But this factor, does need to be ruled in or out.
Can you disable one or the other card to determine the impact of this on your problem?
But, of prime concern with regard to video card/graphics card is the use of a NVIDIA GeForce card with Premiere Elements 10.
Even if your NVIDIA GeForce were the only card, Premiere Elements 10 will not work properly unless the NVIDIA GeForce driver
version is rolled back to about May 2013. This may be one of the major factors here.
a. Device Manager/Display Adapters and find out Driver Version and Driver Date
b. Read the background information for the Premiere Elements 10/NVIDIA GeForce issue
ATR Premiere Elements Troubleshooting: PE10: NVIDIA Video Card Driver Roll Back
Also see the Announcement at the top of this forum regarding the matter - also with full details of the situation and how to fix with the
driver version roll back.
Please review and consider and then we can decide what next.
Thanks.
ATR
Add On...This NVIDIA GeForce situation is specific for Premiere Elements 10. You should not expect to see the problem for
later versions of Premiere Elements. -
Everytime I plug my device into the computer it does not open in itunes. What do I do?
After I dwnloaded the update for iTunes, I been having trouble tryig to connect my device to iTunes and I do not know whtto do?
When there are photos/videos in the iPhone's Camera Roll, the iPhone is also recognized as a digital camera when connected to your computer or should if there is not a problem with the computer.
http://windows.microsoft.com/en-us/windows-vista/Working-with-digital-pictures
Whichever method you choose, Windows should automatically recognize your camera or card reader when you plug it into your computer (if it doesn't, see Troubleshoot camera connection problems or Tips for solving problems with USB devices). -
Recently, when I open itunes I cannot connect to the itunes store. It shows that it is connecting then the screen is blank and remains blank. I cannot even open the itunes help section from itunes. I had to log on to the support sight from my browser. Any ideas????
Hi.
I have spent the past 10 days trying to solve this problem of “iTunes Store” no longer opening.
During this time of emailing backwards and forwards to iTunes Support nothing they suggested worked. All the links they sent didn’ toffer any help. I was basically just being told to delete iTunes and then reinstall it again.
After this long period of emailing each other every day,they finally told me that I need more detailed Technical Help and gave me a phone number to call their Apple Telephone Technical Help line.
When I explained all of the above, the man I was speaking to said did you delete EVERYTHING connected with iTunes, to which I said that I had deleted iTunes so I assumed that would be it. I was then told that this was the problem, I was not told to also delete Quick Time and Bonjour etc., infact everything else connected with iTunes.
So this is the procedure:
Control Panel/ Delete/Uninstall a Program
Then delete ALL of the following: “Apple ApplicationsSupport”, - “Apple Software Update”, - Bonjour, - “iTunes”, - “Quick Time”.
Finally, go to ‘Start’/’Search’ then type in iTunes and then you will see appear a whole string of at least 10 files all with the word ‘iTunes’ in each file name. DELETE EVERY ITEM. You should have now entirely cleared your computer of everything connected with Apple iTunes.
Now, Reinstall iTunes, which will reinstall everything you have just deleted explained above.
Result? It all workedagain!! -
Everytime i try to open the itunes, i receive the message "itunes has stopped working". I don't know what is going wrong here. It's work fine before i upgrade it to the 7.6 version. I try to uninstall and reinstall the itunes again and try every single troubleshooting step that i learn from this webside but none of them is working. does anyone have this problem, if yes then what did you do to solve the problem. I really need help for this cause i don't know what to do anymore to solve this problem. I also send the email to the itunessupportteam about this and they said the problem is from my computer. I don't think the problem is from my computer because i can open the itunes before i upgrade to the latest version (7.6). thank you for those whose try to help me out on this subject!
After updating to os7 my iphone 5 will not connect to the iTunes Store. I went in to settings, signed out, and then signed back in and retried and the iTunes Store still will not open. Works fine on Apple TV and my ipad, just not my phone.Other suggestions would be appreciated.
Thanks, Tim -
Hello i'm facing problem i downloaded itunes version 11 32bit for windows 7 and after i installing the set up when i opened the iTunes a massages occur saying i tunes could not connect to iTunes store an unknown error occurred (-3212) even though my internet is on
Try this...
Triple click anywhere in the line below to select it and press Ctrl+C to copy it.
cmd /k netsh winsock reset
Press the WinLogoKey+R to open the run dialog, then Ctrl+V to paste, then press enter/return.
You should get something similar to this:
Reboot the computer and the problem should be resolved.
If it doesn't work then perhaps a full tear down and rebuild of iTunes will fix things. See Troubleshooting issues with iTunes for Windows updates for details.
tt2 -
iphone in recovery mode,i'm restoring and updating to itunes but download cannot be completed...
my phone wont open, i can't even turn the power on.
what to do? pls help
(iphone 4 and iphone 4s)So I just did this on my iPhone 4 and it worked like a charm it unlocked it immediately. My phone was put into recovery mode and I know that not all data is deleted it just puts the phone into a sort of hibernation in order for the files to stay uncorrupted. I went to http://www.recovery-ipad.com/iphone-stuck-in-recovery-mode.html downloaded the software it unlocked my phone in a matter of minutes. Calls, messages, photos, apps, and voicemail was all there as if it never happened If you leave it unregistered you don't have to pay for it works for either windows or mac. Hope this helps!
-
New iPod Touch won't sync with computer - have latest version of iTunes and Snow Leopard (10.6.8). Computer won't even acknowledge the iPod. Have restarted both, changed ports, etc. What's do I need to do?
Have you tried here:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
Do not forget the Additional Information topic. -
iphone in recovery mode,i'm restoring and updating to itunes but download cannot be completed... my phone wont open, i can't even turn the power on.what to do? pls help
So I just did this on my iPhone 4 and it worked like a charm it unlocked it immediately. My phone was put into recovery mode and I know that not all data is deleted it just puts the phone into a sort of hibernation in order for the files to stay uncorrupted. I went to http://www.recovery-ipad.com/iphone-stuck-in-recovery-mode.html downloaded the software it unlocked my phone in a matter of minutes. Calls, messages, photos, apps, and voicemail was all there as if it never happened If you leave it unregistered you don't have to pay for it works for either windows or mac. Hope this helps!
-
I just got my a new iphone 4 from O2. i plugged in my phone to my computer(windows 7). itunes doesnt open automatically. when i opened the itunes,its still not detecting my phone. on the phone it only shows the cable and itunes logo. please help
Did you try to remove all Apple related software and reinstall iTunes again? Removing iTunes, QuickTime, and other software components for Windows Vista and 7
-
I had uninstall the apple phone from my computer, and i cant open my itunes please how to re opened it i have many songs
In that case, might be a good idea to uninstall iTunes (and all Apple related software) then re-install.
Uninstall iTunes Windows XP
Uninstall iTunes Windows Vista/7
Maybe you are looking for
-
Anyone please help
-
Greetings of the day !!! i'm using Blackberry Curve 9360 from last 2 last yrs... & it is perfect partner for me.Now these days i m receiving some unwanted calls & i want to block them. but when i use call blocking option it asks for a enabling passwo
-
HT3529 My messages won't send to any other phones. Only iPhones. Help?
My messages won't send to any other phones. Only iPhones. Help?
-
10.9.3 specific apps crash after first reboot.
Hey guys, I'm working on a 2 weeks old MBP 13" L2013 i5 2.6 8Gb and realised when my app crashes happen. Here's what I realised: .I turn on the mbp for the first time, install apps, apps run okay (steam, a couple adobe apps, etc. no mac specific or a
-
how do i move photos from my phone to my itunes library. my phone needs an update and it says it will delete all info from phone and i want to make sure my pictures aren't lost