My computer restarted while my shuffle was installing and now I can't get my computer to register the connection. What do I do?
My computer restarted while it was installing the shuffle for the first time. Now I cannot get my computer to register the connection and I cannot put music on my shuffle. How can I get my computer to install the driver again and start using my shuffle?
Hey jessandmatt17,
If you cannot get your iPod Shuffle to show up in iTunes, check out the following articles depending if it shows up on your computer within Windows Explorer. With the iPod Shuffle plugged in check in Windows Explorer to see if it shows up as a removable device. They both will help no matter how the iPod Shuffle shows up.
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/ts1369
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
Thanks for using Apple Support Communities.
Regards,
-Norm G.
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