My computer (s) don't see IPOD

We've had this ipod for two years. Two weeks ago it would no longer update with itunes, in fact, itunes, ipod updater, system tools, nothing would see it. Tried 4 different usb ports, two different cords, nuttin! The cords would still charge it and it would still play, but no updating. So we sent it to an ipod resQ place. They said nothing was wrong, it connected just find to their system (s). I asked them to get it updated with latest ipod software, and send it back to me. Got it back, yep, they were able to put stuff on it, but I STILL can't get my machines to see it. I have reinstalled itunes/and updater twice and still nothing. USB/Device manager shows no conflicts and my other usb peripherals work fine. What to do now?? Suggestions PLEASE!!

Hi there roxanne,
You may find the troubleshooting steps in the article below helpful.
iPod not appearing in iTunes
http://support.apple.com/kb/TS3716
-Griff W.

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