My computer's hardrive went bad an I had to get a new one. Now my computer has nothing on it and I had to reinstall itunes and i have no music or anything. So now I cannot sync my ipod or anything. Is there anything i can do to get all of my stuff back?
My computer's hardrive went bad an I had to get a new one. Now my computer has nothing on it and I had to reinstall itunes and i have no music or anything. So now I cannot sync my ipod or anything. Is there anything i can do to get all of my stuff back?
It has always been very basic to always maintain a backup copy of your computer for just such an occasion.
Use your backup copy to put everything back.
Similar Messages
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I just got the ipod nano about 3 weeks ago. It worked great up untill today. It would not turn on, or connect into my computer. I took it back to best buy and they said it had a defulted battery, and that I needed to call the company. So I did and they had me send it in. Will they send me a new ipod, or a refurbished one. I havn't even had the ipod long enough, and I paid good money for it. I'm hoping to get a new one, because it wasn't my fault.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for $199 for 64 GB one and $99 for the other 4Gs. They do not fix yours. The cracked screen voids any warranty you had on the iPod.
Apple - iPod Repair price -
Can't get my Music off of my iPhone 4...
My computer died & had to get a new one, so now I cannot sync my iPhone 4 with the new computer, without losing all of my Music, because the only Music I have is on the iPhone 4 only, not on the computer. No Backup anywhere : (
If I choose to sync it tells me all of the Content that does not match the iTunes library on the computer will be erased, do you want to proceed & I have to say no.
How do I replace the music library on my Computer with the Music on the iPhone?
I got my pictures off because you can access them when you connect the iPhone using Windows 7 but you cannot see any of the music so you cannot access it when using windows so don't know what to do...
Help...The music sync is one way - computer to iphone. The only exception is itunes purchases. File>Transfer Purchases
It has always been very basic to always maintain a backup copy of your computer for just such an occasion. Use your backup copy to move everything to your new computer. -
My computer has had a new operating system put on (Windows 7) but I did not de-authorise my old computer which was Windows Vista and now I cannot sync my Ipod Classic as it keeps saying I have exceeded my maximum of 5 computers being authororized. I tried doing this via my account in the Itunes Store but it still won't allow me to do this. Can anyone help?
Contact Apple customer support, they can reset your authorizations.
http://www.apple.com/contact -
My computer crashed and I had to reinstall iTunes. Now I cannot sync my iPod with my computer. Any suggestions?
Was this issue ever resolved?
Ditto for me! I am so upset because about 15 years, I've had the same old Toshiba Gigabeat MP3 player which worked perfectly fine until the day Gigabeat (the software) upgraded to a Vista-compatibility program which made the MP3 go haywired!! I couldn't get the MP3 player (again) to work as normal prior to the update. Then, two years later, the business no longer supports MP3 players, nor does it invest in software patches! Now I have a failed equipment ... though it still plays, but just won't let me work the controls to choose or select tracks! I can only operate the on/off button on the Toshiba Gigabeat MP3 player! AND, concidentally, the battery seems to shorten (lessen)! Interesting...
Then, I decided okay, I had enough...I can't play over 5.000 songs just to return to start; I decided to purchase the Apple iPod Classic 160 GB Silver! I've had it only since March 2012. It worked wonderfully at first. It took me months to put all the music from my CDs to this magical device. And, then, all of a sudden, my computer CRASHED (ironically in JUNE 2012!!) and lost all on the hard drive ... perhaps it is not ironic afterall.
Here's a tall quesion to Apple manufacturer, are they preparing us to confiscate our equipment? It sure seems that way to me!
No support from Toshiba (which, by the way, are currently investing in so-called "green energy in nuclear projects" in the state of Texas), nor is there any support by Apple ... Interesting! Sorry for babbling. But I'm tired of big money making corporations putting on the bluffer masks on the public! Something just ain't right! Hold tight to your vinyls, tape decks, cassettes, 8-tracks and CDs... This may be just another whim to making big time money! -
Cannot sync older ipod shuffle to new computer
My computer with all my itunes that are on my ipod & ipod shuffle died. had to buy a new computer. now I cannot sync my ipods or even download new music. I get the following error message: ipod is synced with aother itunes library. How do I sync using my new computer? How do I "unsync?" my dead computer's itunes library?
Oh, and both my shuffle and nano are 2nd generation. thanks!I have the same problem. How do we move the songs, etc., from our old shuffles into our new ITunes library? Anybody?
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Just had itunes 11.1 installed. Now I cannot sync my iPod Shulle 2G. What do I do?
Just had itunes 11.1 installed. Now I cannot sync my iPod Shulle 2G. What do I do?
It has always been very basic to always maintain a backup copy of your computer for just such an occasion.
Use your backup copy to put everything back. -
I cannot sync my ipod classic with this computer. For some reason, my computer will not authorize my ipod. I seem to have 5 usernames, but I only want to use one I use my ipod 4 my job; this is extremely frustrating. the serial # has been scratched off my ipod, so when I called support, I couldn't read it to the automated service accurately. HELP!!!!!
It sounds like you have reached the authorization limit of 5 computers. So if you need to authorize another one, either deauthorize any other computers have authorized in the past that you still have physical access to or use the Deauthorize All option as described in this article.
http://support.apple.com/kb/ht1420
B-rock -
I have had bad luck with electronics lately my computer got lost to water and cant be fixed now my Ipod has been stolen I reported it to Apple but now I need to know when I get a new one how can I get back my music and games etc. if I can get it just with my account
What kind of iPod are you getting to replace it? If it is an iPod Touch, and you are in the US, after you set up the Touch you can use the iCloud beta and download your previous music, books and app purchases directly to your Touch.
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I have not been able to get onto itunes to check my account or purchase anything for about a year now. Got an Alienware system with latest Windows. When I pull up itunes I can access my old music but cannot access my account to purchase anything new. Just reinstalled itunes and it still does not work. I am ready to just quit. Anyone else having this issue? Solutions?
Thanks!If this is an Alienware system, the most likely culprit is the Bigfoot Networks LSP as per the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
Head to the Downloads and Drivers page at Dell for your particular model of Alienware. Look for available updates for your BigFoot networking device. If you update those drivers, does that give you back your Store access? -
I wiped out my songs by mistake and now I cannot sync my ipod back to my music in itunes?
I wiped out my ipod music by mistake and now I cannot sync my ipod back to my itunes
Can you provide more specific info?
Do you mean that you deleted the music from the iPod (not sure how you would do that without connecting to iTunes) but still have them in iTunes or that you deleted the music from iTunes but still have it on the iPod?
Is your iTunes installed on a Mac or a PC? -
TS1363 I switched computers and now cannot sync my ipod shuffle
Help...I switched computers and now I cannot sync my ipod shuffle.
Your iPod is designed to sync with only one iTunes library at a time. It will recognize the iTunes library on the new/different PC as a new library. If you sync the iPod with this new library, all content will be erased from the iPod and replaced with what is in the new library. So what you will want to do is consolidate of your iTunes content onto either one of the PCs and then sync your iPod with just that one PC.
If you like to copy everything from your Shuffle to this new/different iTunes library, see this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your PC and into iTunes.
Recovering your iTunes library from your iPod or iOS device
B-rock -
Up until 3-4 wks ago I could connect my iPhone and it would automatically open iTunes and sync. Now the computer doesn't recocnize the phone but does to my iPod. I have a PC with XP Peo. What to do?.
This article has troubleshooting for that issue
http://support.apple.com/kb/TS1538 -
i cannot sync my ipod no matter what help please
Here are a number of things to try...
Check your iPod with Diagnostics Mode
It is possible that your iPod's hard drive has started to fail. Take your iPod and place your right thumb on the centre SELECT button and your left on the top MENU button. Press down both thumbs for about 6 seconds until your iPod reboots. Immediately move your left thumb around to the rewind button |<< on the left and hold this down together with SELECT for a further 6 seconds. Your iPod should now switch into Diagnostic Boot mode. Press MENU for Manual Test, then select IO > HardDrive > HDSMARTData to reveal your stats. For comparison here are mine taken when my 6th Generation Classic was about 2 years old:
Retracts: 889
Reallocs: 12
Pending Sectors: 0
PowerOn Hours: 2202
Start/Stops: 894
Temp: Current 24c
Temp: Min 10c
Temp: Max 50c
Take a note of your results. When finished press MENU+SELECT for 6 seconds to reset the iPod again.
With modern disc drives sectors are no longer marked bad by a disc scan, if the SMART firmware detects a sector it has trouble accessing it will attempt to invisibly reallocate it to a spare area of the disc.
Note that I've only 12 remapped sectors and none pending. To help explain what the numbers mean here is an extract from the Wikipedia S.M.A.R.T. article:
Reallocated Sectors Count
Count of reallocated sectors. When the hard drive finds a read/write/verification error, it marks this sector as "reallocated" and transfers data to a special reserved area (spare area). This process is also known as remapping, and "reallocated" sectors are called remaps. This is why, on modern hard disks, "bad blocks" cannot be found while testing the surface – all bad blocks are hidden in reallocated sectors. However, as the number of reallocated sectors increases, the read/write speed tends to decrease. The raw value normally represents a count of the number of bad sectors that have been found and remapped. Thus, the higher the attribute value, the more sectors the drive has had to reallocate.
Pending sector count
Number of "unstable" sectors (waiting to be remapped, because of read errors). If an unstable sector is subsequently written or read successfully, this value is decreased and the sector is not remapped. Read errors on a sector will not remap the sector (since it might be readable later); instead, the drive firmware remembers that the sector needs to be remapped, and remaps it the next time it's written.
Large numbers of Reallocs or Pending Sectors would suggest your drive is failing and that you may need to repair or replace your iPod. Check your stats after another attempt to update your iPod. If the numbers increase that again points to hard drive failure. While it won't be good news at least you'll know it isn't some random software problem and you can decide what to do next.
Check iPod hard-drive for errors
Assuming the diagnostics give the drive a clean bill of health it may still be worth checking the drive for logical file system errors.
Hold MENU+SELECT on the iPod for about 6 seconds until it resets, then switch to PLAY+SELECT as soon as the Apple logo appears, again for about 6 seconds to put the machine in disk mode. Open iTunes and in the Devices tab of the preferences menu check Prevent iPods, iPhones, and iPads from syncing automatically. Now connect your iPod to the computer, wait until it connects, then close iTunes.
Windows: Browse My Computer and right-click on the drive for the iPod, click Properties, then click Tools. Under Error-checking, click Check Now. Under Check disk options, select Scan for and attempt recovery of bad sectors (Optional - takes ages but a good idea if you've reason to suspect physical damage). Click Start.
Mac: Run Disk Utility / Repair Disk for the equivalent process.
This should find and correct any errors in the logical & physical structures of your iPod's hard drive. Once these have been fixed you can reset the iPod (hold MENU+SELECT) and should stand a better chance of a successful restore. It might also pay to check the status of the source drive containing your media, particularly if no errors were found on the iPod.
DFU Restore
If the device still won't restore normally try this method. Connect the device to the USB cable, press MENU+SELECT like a standard reset but keep holding for 12 seconds. The device should reboot as normal and then the screen should go blank. Now open iTunes and try to restore again.
Reformat Drive
If all else fails try Erase your iPod - The Super Fix for most iPod Problems. Basically a low level format of the iPod’s hard drive to get around whatever problems are stopping iTunes from restoring it properly.
Break up large transfers
Once you've restored your iPod don't rush to dump all the data back exactly as it was before. I have found that lots of large or complex smart playlists can sometimes trigger constant reboots or dumping of the iPod's library. In addition, larger transfers can fail leaving data in an inconsistent state. Try this technique for populating the iPod in stages.
In iTunes select the menu item File... New Smart Playlist. Change the first drop-down box to Playlist, the next to is and the next to Music or whatever playlist holds the bulk of the content you want on your device. Tick against Limit to, type in say 10, then change the drop-down to GB, and set the last drop-down to artist. When you click OK you can enter a name for the playlist, e.g. Transfer.
Now sync this playlist to your iPod rather than your entire library. When the sync is complete modify the rule (File... Edit playlist) to increase the size by your chosen amount, then sync and repeat. You can experiment with different size increments, if it doesn't work just choose something a bit smaller until it works each time. Before long you should have all your music on your iPod. Once that's done you can move on to other media such as podcasts, videos, photos, playlists, etc.
tt2 -
i want to sync my ipod with itunes but it says the ipod cannot be used because the required software is not installed. run the itunes installer to remove itunes, the reinstall itunes again. i have done as instructed few times but still persists.
Success!
By completely removing all reference to apple or iTunes/iPod/ Safari etc from my computer, it has at last installed.
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