My computer says firefix is running....I can not find it and when I click on the icon it will not open. What can I do?

I can not get firefox to open when I click the icon. A box appears and tells me firefix is running but I can not find it anywhere. I have tried to delete it and everything else I can think of and it will not open. Please tell me what I can do.
Thank you Lisa Brown

I used to have this problem on my old XP computer, too. The easiest way to fix it is to restart your computer. Use Shutdown and restart. This will stop the firefox process that is hanging and won't show up on your screen.
If you are somewhat computer literate, you can look at all your running processes by pressing Ctrl Shift Esc all at once using the three finger salute. Look at the list of processes to find firefox, highlight it, and select end process. Then go back and click on your shortcut to your firefox to regain control and display it on your screen.
Be sure to upgrade to the latest version of firefox, Version 5. It works much better than previous versions.
Fred

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