My computer says it is connected to internet but it does not load the webpage
my computer says it is connected to the internet, full bars but it does not load the webpage when i click on safari
If you are connected wirelessly it is possible to have full bars, but your wireless router connection to the Internet could be the problem. Try restart your router.
Similar Messages
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Airport Extreme-Airport Utility SAYS I'm connected to internet but I'm not
Have several apple computers connected via ethernet to ATT DSL; was using a Netgear router...but it was SLOW SLOW SLOW to open new internet pages: trouble shooting with AT&T proved that when I hooked my computer direct to modem, internet speed was FAST; so problem was Netgear router.
So I hopped to Apple store and bought Airport Extreme. Completed setup per instructions...Network preferences says I am connected to the internet, the Airport Utility says I am hooked up to the internet; proper lights are ON for both the modem and Airport Extreme unit, yet when I click on Safari it says I am NOT connected to the internet....ummmmm...I have no idea what to try next...any ideas, please????I realize that I made a slight error in my initial description; all the computers are attached to a switch, which is in turn attached to the Airport Extreme which is in turn attached to the modem.
Thanks for your speedy reply!!! My husband says we are not using a PPPoE connection, but rather a DHPC connection, so the PPPoE senario doesn't apply.
Any other ideas????
Thanks, Barb -
Says I'm Connected to Internet, but I'm not..
I've just connected to Optusnet (ISP) yesterday and when connected to built in ethernet everything works fine.
When I connect it to the Airport Express, I get a green light, 4 bars, it even says I'm connected to the internet, but when I open safari or try to download anything it says I'm not connected to server. I've reset the airport, I've done all sorts but it hasn't worked.
I'm sure this means it has something to with the DSL modem (Siemens 4200), but if anyone can help I would be trully grateful.Does your DSL ISP require PPPoE for connectivity? If it does have you set up your AX properly for a PPPoE connection?
For example...
AirPort Express Base Station Setup (AX) w/DSL Modem
Using the AirPort Admin Utility, connect your computer directly (using an Ethernet cable) to the Ethernet port of the AX, and then, try these settings:
AirPort tab
- Base Station Name: <whatever you wish or use the default>
- AirPort Network Name: <whatever you wish or use the default>
- Create a closed network (unchecked)
- Wireless Security: Not enabled
- Channel: Automatic
- Mode: 802.11b/g Compatible
Internet tab
- Connect Using: PPP over Ethernet (PPPoE)
- Account Name: <ISP account name>
- Change password: <ISP password>
- Always stay connected (checked)
- WAN Ethernet Port: Automatic
Network tab
- Distribute IP addresses (checked)
- Share a single IP address (using DHCP & NAT) (enabled) -
Iphone 4S says I'm connected to internet, but I am not
When I am at my home my iPhone says I'm connected to the internet, the connection has a blue check next to it, but I'm not truely connected. I've reset my network setting... still nothing. I do not seem to have the same problem at other locations when connected? WOuld love a little help. My husband has an iPhone 5 and he doesn't have the same issue.
Does your DSL ISP require PPPoE for connectivity? If it does have you set up your AX properly for a PPPoE connection?
For example...
AirPort Express Base Station Setup (AX) w/DSL Modem
Using the AirPort Admin Utility, connect your computer directly (using an Ethernet cable) to the Ethernet port of the AX, and then, try these settings:
AirPort tab
- Base Station Name: <whatever you wish or use the default>
- AirPort Network Name: <whatever you wish or use the default>
- Create a closed network (unchecked)
- Wireless Security: Not enabled
- Channel: Automatic
- Mode: 802.11b/g Compatible
Internet tab
- Connect Using: PPP over Ethernet (PPPoE)
- Account Name: <ISP account name>
- Change password: <ISP password>
- Always stay connected (checked)
- WAN Ethernet Port: Automatic
Network tab
- Distribute IP addresses (checked)
- Share a single IP address (using DHCP & NAT) (enabled) -
Photosmart C7180 says it is connected to network, but installer does not find
BACKGROUND:
Primary Computer
I have a mac-mini running both the latest Snow leopard build, as well as Win 7 Pro ver 6.1 build 7600 (64-bit). When I first got the computer, OSX ran through its initial setup. I then downloaded and installed the HP software for the printer for the mac and everything including wireless network scanning worked beautifully.
I then installed Win 7 using a bootcamp partition and went through the same thing, including installing the 64-bit version of the HP software. All worked great as with the OSX partition - for 2-3 weeks.
Network:
Belkin F5D7231-4 v4000 router running WPA2 with AES encryption. I also use MAC address filtering.
PROBLEM:
As mentioned before, all worked great for 2-3 weeks until...
To try and install a blu-ray, I was going to use a spare router as a wireless access point/bridge. I installed new firmware for my Belkin router as advised by belkin tech support. As a result my router lost all original settings. I entered in all MAC addresses for equipment I use and enabled them to have access to the network.
After several unsuccessful attempts to print again. I checked my printer status screen and it indicated that it was successfully connected to my wireless network. Tried restoring the printer to original network settings and reestablishing the network connection. The printer display says it successfully connected after I entered my network password/passkey into the printer, but still no printer shows up on the computer when I tried to install. I removed all drivers and software, using the uninstall utility as well as the driver removal tool on the HP website. I tried reinstalling the printer, but it never showed up as connected by the software for wireless installation. I uninstalled everything again and , based on suggestions, tried installing the printer over a USB connection first, then installing wirelessly. Still no success.
I have checked my router settings (including refreshing DHCP settings) to make sure that the printer shows up on my router. It does indeed show up as connected to the router. However, the HP network diagnostic utility for some reason cannot find my printer. I checked the wireless network summary on the printer display and it shows the same IP address for the printer as shown in my router setup utility (192.168.2.9).
I would like to get it going in the Win 7 partition first, then I can address the OSX side.
Does anyone have any clues or suggestions? Thanks in advance!
EDIT: I should add that I disabled the windows firewall and the antivirus program I run while installing/uninstalling.Well, I see a few things that can be in the way:
1. MAC address filtering is really not a security measure since the MAC addresses are sent in the clear (unencrypted) and many devices can have their MAC addresses changed easily with software. I'd recommend losing the MAC filtering and just use WPA2 and be even more secure than you are currently.
2. If you disabled the firewalls during the install, that may have been a bad thing. The installer is supposed to create ports through the firewalls during install, so if they are disabled and later enabled, the ports are not there.
3. Does your printer show up if you type its IP into a browser?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP -
What can I do to solve an issue with my iPod touch gen. 5 32 gb on connecting to iTunes on my computer? iTunes says there is an error with my iPod touch, which this was a result of deleting my songs and videos. I was only transferring more songs, videos and editing my playlists. I don't have that much of the songs left. What is the best solution?
And what is the wording of the error message?
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My iPad 3 is connected to Internet but I can not load new apps or tunes
I have checked my apple I'd, verification etc but every time tI try to download anything from iTunes or app store it will not work it just says loading! But does nothing updates are the same. My iPhone 4s works perfectly on the same wifi network. Please help.
Try this. Sign out, restart and sign in again.
Go to Settings>Store>Apple ID - tap your ID and sign out, restart your iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and sign in again. See if that helps.
You can also try rebooting your router - unplug it for about 39 seconds and then plug it in again. -
a couple weeks ago, firefox stopped loading (just hung system) on my acer computer running windows xp. I deleted firefox and downloaded versin 4.0.1. But, the same thing is happening. it starts to load but then stops responding and hangs the system. what is wrong?
I also have this problem and it just started in the last week or so. It seems to be dependent on my home network and the problem only exists with firefox. I have used chrome and IE8 with no issues. I can verify tomorrow that it only exists in my network but one thing I was able to test is that the problem exists even on my linux boot. I am totally dumbfounded with this problem and I can't find anything that will allow the gmail page to load. All other pages I have tried load fine, all be it a little slower than normal but they load. If anyone knows of a difference between firefox and all other browsers on how it goes through the router I would appreciate the info cause I don't know of any differences.
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I have just upgraded to Lion 10.8.2. I have not been able to complete a restart. I go to the apple menu, click on restart.The computer powers down and restarts but never opens the desk top. The screen remain grey and a graphic just spins. I have left this happen for as much as 15 minutes without it openning the desk top. When I power down the computer with the power button and start again with the power button. It starts no problem.
Hi Anythony ...
v10.8..2? Most reccent version of Lion is v10.7.4.
Use Lion Recovery to repair the startup disk if necessary, or reinstall the Mac OS X. -
i need help
Reset your Apple ID password, instructions here > Apple - My Apple ID
Then launch iTunes on your computer. Then from the menu bar click Store / View My Account / Edit Payment Information.
Make sure your billing information is correct including the expiration date for your credit or debit card and the security code then click Done.
Restart your iPod. Try downloading an app.
If you are using a credit balance from an iTunes gift card make sure there are sufficient funds to cover any purchases from the account area in the iTunes store. -
I have tried to reset my wifi and use different wifi systems. I am in college, so I have tried to use the internet both on campus and in my home in Dallas, neither of which worked. I JUST WANT TO HAVE INTERNET.
My computer says I am connected to wifi, but when I go to use the Internet, I am not connected.
Usually when this occurs on one Wifi and Internet connection, the wifi router is working, but the router connection to the Internet Service Provider is broken. Resetting the modem or router/modem combination often results in a new connection to the ISP being established (baring any data caps limits, line, modem or ISP troubles)
However your mentioning it's not connecting anywhere your going on wifi or Internet, which could mean your machine has been compromised and possibly blacklisted until it's cleaned up of malware, or you tried to self solve your earlier issues and messed up your Network settings.
I tend to lesser think it's a actual hardware problem, but it might come to that eventually.
You should test the compromised/blacklist theroy by using a Ethernet cable to the modem you know has a good Internet on and powering on/off the modem. (if a router/modem combination, then no need). If you get Internet and not kicked off in a few minutes, then your machine is fine, likely messed up Network settings are too blame.
You can clear everything out by creating a New Location by editing locations and creating a new one, also by going to Airport Advanced > Airport and deleting all the previous connections to start over new. Reboot.
Connect manually to your home network and save in Keychain when it asks.
If this is all too much for you, take it to a local PC/Mac repair shop as they specialize in software/network issues. -
I cannot update ios as it says itunes cannot connect to internet, but it is
Hi everybody, please help me. I've been trying to update my ipad for ages. When i click update it says itunes cannot connect to internet, but it is and it works for iphone and ipod, it's just the ipad. tried with security settings as well, but it doesn't work. did the connectivity test and it says itunes cannot connect to internet...it is connected
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1.3. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
Cheers, Tom -
When I first unlock my iPhone, it says I have connection to internet. But when I do something that requires internet, it either does not load, or it gives me a connection error message. I just got this phone yesterday from my mom and she barley used it. I have tried factory resetting it but it wont let me.
Hi Bdegroot8,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like the iPhone is having trouble with Wi-Fi. It looks like you have already done some troubleshooting. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support
iOS and OS X: Recommended settings for Wi-Fi routers and access points - Apple Support
If the iPhone is not able to be restored, follow this article.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Cheers,
Mario -
I have a Yamaha RX-A2010 A/V receiver which is connected to internt but it does not receive my itunes from my Mac computer.
Well, I see a few things that can be in the way:
1. MAC address filtering is really not a security measure since the MAC addresses are sent in the clear (unencrypted) and many devices can have their MAC addresses changed easily with software. I'd recommend losing the MAC filtering and just use WPA2 and be even more secure than you are currently.
2. If you disabled the firewalls during the install, that may have been a bad thing. The installer is supposed to create ports through the firewalls during install, so if they are disabled and later enabled, the ports are not there.
3. Does your printer show up if you type its IP into a browser?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP -
My ipod touch is now disabled after entering the wrong passcode too many times. t says "connect to itunes" but itunes will not recognize the ipod because it is disabled. How do I enable it again? Thanks!
iOS: Unable to update or restore
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