My computer says the sound is working but i do not hear anything. why happened?

Why is this happening? I cannot hear anything but I know it is working,

Hi
Please find the link given below might help you to resolve your issue.
Resolving No Sound or Audio Problems in Windows 7
Let us know how it goes!
"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath

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