My computer stopped printing wirelessly

printer problem Canon canon_pixma_mx860 stopped printing_wirelessly but will work if plugged into usb port

Hi @Wendsong,
Welcome back to the HP Support Forums! I see the Instant Ink feature on your HP Officejet 8630 has stopped counting pages and has told you the printer is offline.
Please call HP’s Cloud Services at 855-785-2777. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Thank you,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Mac os 10.6.8 & hp officejet pro 8500a plus (910g) stopped printing wirelessly.

hp officejet pro 8500a plus (910g) prints from mac os 10.6.8 with a usb, but stopped printing wirelessly
HP Network Configuration Page states Network Status: ready and Active Connection Type: Wireless
Wireless Network Test Report - looks A-O.K.
Turned off modem, printer and laptop & restarted modem, printer, laptop computer
Seems that the computer can't "find" the printer, maybe.
Any suggestions would be appreciated!

If you open System Preferences --> Print & Fax and click the "+" symbol at the bottom of the printer list on the side, you should get an "Add Printer" dialog window to pop open. Is your printer visible in that window?
If not, try printing a configuration report from the printer, to get the IP address your printer currently has. If you type that number into your web browser of choice (Safari, Firefox, etc.), does the printer's "embedded web server" page load?
If so, you could set up the printer on your Mac using the IP address in the "Add Printer" dialog. To do that, you select "IP" at the top of the window rather than "Default" (which is a discovery list), and paste the IP address into the "Address" field. If the printer is available, it should pick the model automatically.
Cheers,
dot11
I am an HP Employee
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How do I get my computer to print wireless with HP6600

I have tried to get my computer to print wireless with the HP6600. I have tried all the trouble shooting things and still does not work. The printer is contected to the wireless network. I can print from my phone and Ipad fine without a problem.

@ minipinny26 - When you downloaded the drivers and attempted to install the software I am guessing the software could not find the printer. Is this correct?
If so, then did you try a power cycle on the circuit?
* Unplug router and wait 30 seconds
* Plug router back in and wait for it to completely repower up
* Restart the PC
* While the PC is restarting: Unplug the printer while the unit is on
* Wait 30 seconds and plug the printer back up for power
Can the software find the printer at this point?
If not, then can you ping the printer?
* Open the Command Prompt screen by typing CMD in the Run command box
* Type ping followed by the ip address of the printer.
Also, take a look at the steps in the document found here. Let me know what happens.
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I am not an HP employee.

My Canon MX892 stopped printing Wirelessly - any ideas??

I have been printing wirelessly from my macbook pro without any issues for over a month..then all of a sudden the printer is not being recognized. I have powered on and off..reset the printer on the wireless network multiple times. I removed the printer from the computer and reinstalled the driver - NOTHING. Anyone have any suggestions that could help me?

So I guess there is a problem - this is what I got:
Ping has started…
ping: sendto: No route to host
ping: sendto: Host is down
ping: sendto: Host is down
ping: sendto: Host is down
ping: sendto: Host is down
PING 192.168.1.6 (192.168.1.6): 56 data bytes
Request timeout for icmp_seq 0
Request timeout for icmp_seq 1
Request timeout for icmp_seq 2
Request timeout for icmp_seq 3
Request timeout for icmp_seq 4
Request timeout for icmp_seq 5
Request timeout for icmp_seq 6
Request timeout for icmp_seq 7
Request timeout for icmp_seq 8
--- 192.168.1.6 ping statistics ---
10 packets transmitted, 0 packets received, 100.0% packet loss
So what can I do to fix that? When I put in my wireless info pw it says connected - so I'm confused. It was working perfectly for over a month until today - it just stopped being recognized. Any advice woudl be appreciated! Thanks!

HP printer stopped printing wirelessly, available driver from apple will not download. Now What? No printer at all!

HP 6500A Plus wireless printer quit printing wirelessly but still printed wired. The printer connects to the wireless router (linksys EA6100), I am running OS X Lion. Decided to see if needed updated software for printer. Went to HP website and downloaded full version driver for this printer/fax/scanner. I set up the printer for wireless printing, it connected to wireless network, but the macbook does not find the printer on the network. Discovered that if I setup wireless connection again from printer touchscreen and re-added printer to the printer list on my macbook pro, then I could print one document. To print again I had to go through that process again. Have downloaded and installed this driver several times now over course of a week.
Today I decided to download just printer driver. Went to HP website, driver is available and HP actually has you use the apple software update to pull this one. Apple Software Update says software is available for this printer, I also confirmed that on a list of available software on apple website, but while it is downloading it stops and gives me a message that software is not available. Now I can not even print wired. I have tried process several times. What do I do now? I have a scanner and fax, but no printer!!

I am sorry for the delay in answering. TWC email sometimes takes several days to get to me.
I am embarrassed to say that I did not read closely the message that was provided when I clicked on Control Clicked / Open. I did go back and continue the process and thought I had installed the update. The end message stated that the installation was successful, but I could not find the scanner anywhere, even with intense searching. I have reinstalled it twice again with no scanner installed. I did find files in the Saved Application State but they take only a few KBs of space and the software should have taken 22.4 MBs.
I have messages now posted in two different HP Communities and will continue to try that route to help, but right now it looks dismal. If you have any more explanations or advice I would love hearing from you. Could the Trovi component cause this problem? I thought I was rid of it but I don't really know what to look for other than not having it take over my home page - which it has not done recently.
I really appreciate your help, and I take your advice to heart about not using the older CD and I will not attempt to revert to Snow Leopard. I am really afraid it would mess up iPhoto and that would be devastating.

Macbook stopped printing wirelessly

Hi,
I have a 2008 Macbook 10.5.8 and an iMac (10.6.8). I purchased a Lexmark x6575 (6500 series) about a year and half ago and it worked fine on both of them until now. Suddenly it stopped working on the Macbook both wirelessly and through USB. I've tried unistalling the driver and updating the driver, but it won't print. When I try to print wirelessly it says the printer is "offline", and when I try to print with the USB it says it "can't communicate with the printer." It still works fine on the iMac...any advice on how to troubleshoot this? Thank you.

Jaime...
Could be a corrupted preference (.plist) file.
On the MacBook, go to ~/Library/Preferences
Look for a file similar to this: com.Lexmark.plist
Move that file to the Trash.
Restart the Mac. Try printing.
If that doesn't help, open System Preferences > Print & Scan then select the Scan tab.
If the printer is listed on the left, select it then click - (minus)
Now click + (plus) to add that printer again.
You may need to click the lock icon to make these changes. You may be prompted for your admin password.

Deskjet 5440 stopped printing wirelessly from my MacBook Pro after upgrading to OS 10.8

My home printer is connected by cable to a desktop Mac (Power Mac G5). I have always printed wirelessly to it from my MacBook Pro laptop through our home wireless network. However, just recently I upgraded the operating system on my laptop to 10.8.2. At the same time, I upgraded the HP driver software (from HP) that is supposed to allow the 5440 to work with the new OS. Since then, I can print from my laptop if it is connected by cable to the printer, but not wirelessly. When I attempt to print wirelessly, get a message that says the printer is not connected.

So you are using Printer Sharing on the PowerMac? If so, on the PowerMac, go to System Preferences > Print & Fax and delete the printer with the '-' sign at the bottom of the printer list. Re-add it with the '+' sign.
Make sure that Printer Sharing is checked and that in System Preferences > Sharing that Printer Sharing is also checked there.
Now, on the MacBook Pro, go to System Preferences > Print & Scan and click the '+' sign to add the printer.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Sometimes my computer stops detecting wireless networks.

I know it's the computer because no networks are listed - not just mine. It's happened a couple of times now. Turning off and turning off airport doesn't work... restarting does though. What's the cause and how can I fix it?

Almost certainly none of the above! Try each of the following in this order:
Select 'Reset Safari' from the Safari menu.
Close down Safari; move <home>/Library/Caches/com.apple.Safari/Cache.db to the trash; restart Safari.
Change the DNS servers in your network settings to use the OpenDNS servers: 208.67.222.222 and 208.67.220.220
Turn off DNS pre-fetching by entering the following command in Terminal and restarting Safari:
defaults write com.apple.safari WebKitDNSPrefetchingEnabled -boolean false

Wireless Officejet pro 8900 stopped printing

Our Officejet 8500 A909g mysteriously stopped printing wirelessly today. Windows (7) is unable to troubleshoot and it is happening from both the household laptops.
I've tried turning it on and off,
Turning the Wifi router off, printer off, wifi on, printer on
Changing out nearly empty cartridges
Typing in the printer's IP address., which shows status as ready.
Printer will print test pages through IP address, but will not print test pages through Windows,
Attempts to install a duplicate copy of the printer through Windows devices fails.
I'm out of ideas. Can anyone help me?
Thanks in advance.
Laura (Personal information removed)
This question was solved.
View Solution.

Hi @hedgemeister,
Welcome to the HP Support Forums! I see you are not able to print wirelessly to your HP Officejet Pro 8500, you are using the Windows 7 Operating system. To better help you can you please leave me with the following information:
1. Do you get any error messages when you attempt to print?
2. Have you recently made any changes to your computer, updates, firewalls etc?
3. Does the print job send to the print queue and then disappear?
I would like you to run the HP Print and Scan Doctor > www.hp.com/go/tools
-- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
Please let me know what the PSDR finds, I look forward to hearing from you.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Unable to Print Wireless anymore HP LaserJet Pro 200 Color M251nw

I've owned my extremely good HP LaserJet Pro 200 Color M251nw for around 10 months now but all of a sudden it has stopped printing wireless. If I print via a USB it works fine. I have downloaded new drivers and Firmware, done numerious restarts on both mac/pcs and printer but this still hasn't fixed the issue. I have run a number of Network Tests and all are coming back OK. When I try to configure the machine using the Online Printer Utility it cannt connect to my network (even though the self diagnostic test on pritner tells me everything is OK. I am running a mixture of both Mac and PC's and cant print from any of my devices. Bonjour print is enabled on the pritner but i cant see a bonjour IP address on my Mac.
Printer is still under warrenty but obviously feel that this is a last resort.

Hi @bluemango,
I see by your post that the printer stopped working over the wireless network. I can help you with this.
Restore the network defaults on the printer.
Go to setup, network setup, restore defaults.
Power cycle the router and computers.
Then run the wireless setup on the printer.
Go to setup, network setup, wireless menu, wireless setup wizard.
Print off a configuration page, to make sure the printer has a valid IP address.
Printing a Configuration Report. Print the report from the printer's control panel.
If you have a valid IP address for the printer then try and access the Embedded Web Server for the printer.
Type the IP address into your web browser's address bar. (Internet Explorer or Safari)
If it loads the printer's network page then the printer is on the network.
On the Mac, try and add the printer through Printers and Scanners or run the installation.
On the Windows computer, run the add printer wizard through the printers window or run the installation.
What operating system are you using?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
How to Find the Windows Edition and Version on Your Computer.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Laserjet P1006 suddenly quit printing wirelessly - in between print jobs. Instantly.

Hi -
I used to be able to print wirelessly from my macbook Pro (OSX 10.8.3) to my Laserjet P1006.
I can still print if I plug in via USB, but as soon as I unplug, the "print and scan" window says my printer is offline.
I was inbetween print jobs when suddenly the printer stopped allowing my computer to print wirelessly. There was nothing I could see that would have set it off.
I have tried shutting everything down (computer and printer, even wireless router) and turning back on.
I have tried telling computer not to remember printer... then connecting again with USB to get it to recognize as new. That didn't work.
I tried to follow instructions for MAC and for this specific printer from a post someone else made, but the instructions said to hit utility from the "Open Print Queue" window and I didn't have that option. It also said to look for Bonjour, I didnt' have that option.
I'm frazzled.
How can I get my wireless connection back?
This question was solved.
View Solution.

Hi,
Teh Laserjet P1006 is a USB only printer and does not provide any wireless connection:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01173154&tmp_task=prodinfoCategory&cc=us&dlc=en...
May you connected the pritner to a print server (a USB port of a router, etc.) in the past? yje specific model does not support any connection without using a USB.
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

MacBook no longer able to print wirelessly?

Hello
I have an issue that I can't seem to come up with a reason for or a resolution. I apologize in advance for the length of this posting.
We have a Dell Laptop that is connected wirelessly to a Brother MFC-420CN printer. We have a Linksys Router. Previously, we'd also had been connected wirelessly to the same printer and our MacBook. The Mac was connected to the printer through an Internet/IPP connection, using the IP address. We had no trouble printing from the Mac.
On Christmas, the Mac stopped printing wirelessly to the printer. We got the message "Failed to connect to device." We tried re-installing, etc, and finally went out and bought a USB/printer cable and connected hardwire Mac to printer, and after that, it again printed wirelessly.
Problem solved, right?
Now, its happened again, but we cannot get the Mac and the printer to talk to each other. Each time we try, we get the same message "Failed to connect to device" but nothing has changed! This has happened literally overnight, one night it prints wirelessly, the next day it doesn't. Even connecting hardwire between the Mac & printer does not help this time. We've tried everything we can think of.
No issues w/the PC and printer at all.
Additional info: The PC and the Mac are NOT networked w/each other. Also, when we enter in the original IP address under the Mac printer installation, it immediately identifies the printer as the MFC-420CN, however, this is NOT the same IP address as on the Linksys router, but if we put in the IP address on the router, it no longer recognizes the printer.Printer sharing is enabled on the PC, although it wasn't previously. We can print hardwire from the Mac. Finally, the router and the Mac work fine wirelessly for the internet.
We're literally at a loss. It worked fine, then overnight, it doesn't.
Any help or suggestions would be appreciated! I am a new Mac user so please bear with me!
Mac Book Pro Mac OS X (10.4.8)

Hello
We weren't using that method to add the printer, however, we did try using both the original IP address as well as the one we see when we open the router properties, and still no luck.
Does the printer have its on IP address? Separate from the router IP address? If so, how would we find it?
Thanks
Mac Book Pro Mac OS X (10.4.8)
Message was edited by: Pdlhed

HP LaserJet M1217nfw MFP used to print wirelessly, now won't

At some point the printer stopped printing wirelessly. I completely uninstalled and reinstalled the software from DVD, and have run "wireless" setup several times. It will only print through a USB cable. ScanDr only reports that it can't communicate with the printer. The wireless network works fine, though we are also unable to print wirelessly to a different printer when both used to work. I don't know if this is a software/printer problem or a Windows 7 problem (i'm on an ASUS laptop) or a Kaspersky problem or a router problem or what. Have wasted hours trying various suggested solutions and nothing so far has made any difference.

Hello JBC666,
I understand that you are having an issue with printing wireless from your M1217nfw. I can understand how frustrating this can be. I would like to confirm a couple of things with you to get better understanding of your setup.
1) How far away from the printer is the router?
2) Has there been an recent changes that could have caused the issue?
As well printing a network test report, is an excellent option to find out if there is any issues with the connection at all. I have included the following steps to print the test.
1) Press the wrench button
2) Press the right arrow until you see Network Config
3) Press Ok
4) Press the right arrow until you see Network Test
5) Press Ok
1) Does anything fail on this test?
2) What is the signal quality?
3) Are you able to view the printers embedded web server?
   Steps to accessing the embedded web server
   1) Open up your internet browser
   2) Type the IP address (from the test report) into the address bar
   3) Press Enter
Thank you.
I worked on behalf of HP

Netgear DGND3300 Router and HP C4780 cant get set up to print wireless

Ok I've read just about every networking post and cant solve my issue.
History: I recently upgraded from a 2Wire DSL router/modem to the new Netgear dual band 3300.
After I made the change, I went through all the reinstalls and network configurations and all worked great.
Then one day while working from home the printer stopped printing wireless for both the Apple Laptop and my Lenovo laptop.
So I uninstall all the HP software from my Lenovo and reinstall, go through all the steps plugging in the USB cable from the printer. I locate the correct SSID and enter the WEP on the HP printer install.
This is where I lose it, in the printer set up a this point it tells me the SSID on the printer and the machine have different SSID. I know they are both on the same network as I confirm on my wireless setting on the Lenovo and when going through step by step on the printer install.
I read where you can log into the printer with the IP address to edit settings. so I print the HP Network configuration page, it gives me the IP address. when I try to log onto the IP it does not take me to the printer....it goes to some google page.
I'm no tech but this isnt my first rodeo. Any help would be greatly apprecaited, this is day 3 on my own. Need the big guns.
thank you

OK, here are a few ideas:
1. Don't use WEP. It is not secure and can cause connectivity problems. Use WPA or WPA2
2. Make sure that 802.11g is available. 802.11n and others can also be available, but g must be present.
3. Broadcast your SSID and do not use MAC filtering.
4. Make sure the firmware in your router is up to date.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

HP officejet J6480 stopped printing with Airport express.

My HP Officejet J6480 suddenly stopped printing wireless. I have my Mac and the printer on a network with an Airport express. The printer prints fine with USB. I have checked all HP software, drivers, and used the wizard to "reconnect" to the Mac. Everything is appropriate that I can tell. When I do the network setup with HP printer, it recognizes my network/router, but then asks me for my "WPA Key." I have no idea what this is or where to retrieve it to enter into the HP printer. Is this the final step to connect wirelessly??? How to I find how about the WPA key that will provide wireless connectivity??

The WPA or WEP key is the wireless encryption password you specified for your wireless network. If you no longer recall what it is, you'll have to reconfigure your Airport Express with a new one, and supply the new password to all your wireless equipment.
If you're still having trouble finding the printer, it may be due to having configured it to receive its IP address dynamically. That's appropriate for most wireless clients, but not for printers. Your Express may have reassigned its address to something else when it appeared the printer no longer needed it. A power failure will also cause a router to reassign IP addresses.
When that happens you have to create a new printer queue in OS X Print and Fax preferences, since the printer is no longer in the same "place", network-wise. For that reason, it's a good idea to specify a static IP address for printers. That way, its IP address never changes, and you don't have to create a new printer queue every time various iMacs, iPhones and other iThings drop in and out of your wireless network.

My computer stopped printing wirelessly

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