My computer wants me to authorize even though it's authorized; can't play my music
I'm using a mac mini with Lion 7.1. Suddenly, tunes I've been playing for years won't play. They say to authorize my computer, I authorize it and they still won't play. It's not all songs, just some I bought years ago. Songs before and after play fine.
HELP.
And now, the Apple Support person who said he was going to call me, didn't. He won't return my emails. I'm out a couple of hundred dollars of purchased music I was able to play until recently.
I've authorized, unauthorized … sent in every computer serial number I used to purchase music and the music gets stuck in a loop that asks me to authorize something that's already authorized. This is obviously an Apple CRM nightmare that iTunes simply refuses to fix.
I also have hours of my valuable time gone dealing with Apple's mess. I really need help and Apple is turning a blind eye.
Why would I ever buy any music from iTunes again? I've never had this issue with Amazon or CD Baby.
Can someone help me, or will I just get ignored.
Similar Messages
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ITunes keeps wanting authorization even though computer is authorized
iTunes keeps wanting authorization even though computer is authorized.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases - http://support.apple.com/kb/ts1389. If your country permits re-downloads, delete the file and re-download.
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how do you get the songs in a playlist to play in order-mine seems to want to shuffle them, even though shuffle is off!
Are you sure it's actually shuffling the songs (i.e. the list of songs play in a different order each time through the list)?
You may need to re-order this playlist in iTunes as resync it to your device.
B-rock -
I bought my MacBook Pro since 2008. Now I live in Thailand, and my MacBook had the second symptom (No video on the computer screen (or external display) even though the computer is on). How can I get guarantee in Bangkok?
<Serial Number Edited by Host>"That's why I'm wondering whether they still can fix it as lifetime guaranty or not?"
No, not lifetime.
According to the referencd article:
"If the NVIDIA graphics processor in your MacBook Pro has failed, or fails within four years of the original date of purchase, a repair will be done free of charge, even if your MacBook Pro is out of warranty." -
I've upgraded to OS 10.8.2 and my Bowers and Wilkins MM-1 Speakers were working fine until today, and now they won't play any sound at all, even though iTunes shows the audio is playing. I've tried both the headphone jack and the USB port. Please help! I don't want to have to be stuck using my internal speakers!
Thank you,
ChrisMichael,
Thanks. I haven't mixed down the audio or checked the number of tracks in Prefs. Good points.
As far as a mixdown goes, I'll definitely give it a try, though I wonder whether or not the tracks will be recognized during mix down recording - given that you can't hear either of those segments in playback. Just have to try.
Re the preferred number of allowed tracks - I'll go check as soon as I send this off, but I'm not sure that applies in this case, since the two Channels containing the segments that are pinked out are not in additional tracks. I should have mentioned that other audio clips and segments on the same Channels in the SAME tracks ARE heard in playback. As are two additional track in the 2nd Sequence. It's only when the two sequences are joined that the pink tinted segments can't be heard. Within the sequence the same audio cuts playback as they should. Thanks again &
Best regards,
David -
hi - i have an ipod and when i connect to my pc and try to update the software, its says that cannot update as im not connected to the internet even though i am. what can i do?
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem -
I downloaded Piezo to my iMac about a month ago. Now I can't download it to my laptop even though I have authorized the MacBook Pro in iTunes. When I open the App Store, the Piezo app indicates that I have to pay. How do I download Piezo to my laptop, which I am entitled to do?
I'm running Snow Leopard on my iMac. I have a heap of documents that were created using an old word processor application called Apple Works and it wont work on Lion or Mt Lion. So I'm stuck with Snow leopard for the moment. I guess I can't use the new iPhoto either then...
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My iTunes won't transfer all of my purchases to my iPod even though I've authorized it....???
What types of purchases aren't syncing to your iPod? Apps, music, videos, etc? Are you getting any error messages while syncing your iPod?
B-rock -
Why i can't play my music from my iPad on the same apple ID on my macbook pro? it say's iam gonna accept my computer and where am i gonna do that
Possibly nobody has answered this in 10 hours because your question is not clear. Accept? What exactly are you trying to do?
Do you mean authorize?
iTunes Store: Authorize or deauthorize your Mac or PC - http://support.apple.com/kb/HT1420 - and another helpful post: https://discussions.apple.com/message/17828050
iTunes application window (not Finder or a browser) > menus at top > Store menu > drag down to Authorize This Computer. (In earlier versions of iTunes access this option from the Advanced menu). Step-by-step instructions - https://discussions.apple.com/message/16569470
Image of where this is in iTunes 11: https://discussions.apple.com/message/20585561 -
I recently got a new computer and it wont sync with my ipod. How can i get my music and stuff on my computer?
iPods and other iDevices are not backup or storage devices.
Copy the ENTIRE iTunes folder (and all other desired data) from the old computer to the new computer. -
I would like to play music from my iPhone 5 on the speakers attached to my computer at work. I don't have the authority to download itunes onto the computer. Can I play the music from the phone without having itunes on the computer?
KiltedTim wrote:
The cable would be much cheaper than the Scotch!
But much less fun or satisfying.
Signed,
An IT guy -
I recently got a new PC and had all of my files moved to it. However, when I sync my iPad and IPod nano I get a message that states that 41 of my items can not be copied to the PC because it is not authorized on my account even though it is. I have tried de-authorizing it and re-authorizing it but they still will not copy. Any thoughts on how I can get them to copy?
"Note: If you no longer have access to a computer that is using one of your authorizations, you can deauthorize all of the computers associated with your account by following the steps at the bottom of About iTunes Store authorization and deauthorization".
Authorize the new computer. Launch iTunes. Go to the menu bar click Store / Authorize This Computer.
Sync your iPod. -
After another lovely Itunes update my Itunes is now not letting me sync my Iphone to my computer. This is the error message I recieve "The Iphone 'Des's Iphone 5' could not be synced because this computer is not longer authorized for purchased items that are on this Iphone. It then tells me to authorize this computer even though it is already authorized. Also I can play all of my purchased itunes items on my computer even though it claims it's not authroized when I am trying to sync. After deauthorizing and reauthorizing numerous times and attempting many other things I have not been able to solve this issue. After looking through these disccussion forums I have not seen anyone with this same issue. I would appreciate any help anyone could provide.
Hey CarlyR_,
Thanks for the question. I understand you are experiencing issues related to iTunes Store authorization. The following resources may help to resolve these issues:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/TS1277
Thanks,
Matt M. -
I can not manage music on an additional device. Thephone has music from my library on it. But when I connect the phone to my computer it shows there is nothing on the phone. When I gry to add a song, I get an error message that says can not be copied to IPhone Helen(name of the phone) because it can not be found, even though it shows on the coputer
See this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your new Mac and into iTunes.
Recovering your iTunes library from your iPod or iOS device
Then proceed to do the Erase and Sync or restore the device.
B-rock -
I have a registration for quicktime pro and im setting up a second home computer
I need to make wmv's for clients, but I for some reason, even though it says quicktime PRO with the same registration, the wmv is not an option on the drop down for exports.
any idea on how I can get this computer to do the same as my other one?
thanks
Ainstall flip4Mac
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