My computer was stolen! How to deactivate the old installation?

Hey, I need to use my serial number o install the CS6 on the new computer (Mac), because the old one was stolen. How to deactivate the old installation.

Hello!Thank you for your answer, but still I can not connect with anyone who can help me. Chat is not working, I tried for the past three days. I bought this program together with educational kurs and now I need it to do my study. Could you help me please to activate Adobe Creative Suite 6 on my new computer?With best wishes,Tania.
Jeff A Wright <[email protected]> schrieb am 20:26 Dienstag, 16.Dezember 2014:
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My computer was stolen! How to deactivate the old installation?
Jeff A Wright marked hans-g.'s reply on My computer was stolen! How to deactivate the old installation? as helpful. View the full replyMarked as helpful:Hello Tania, please have a look there: http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html >>> Deactivation or sign-out problems >>>I cannot access my previous computer >>> I quote: "... Ask Adobe Support to help you deactivate from a machine you cannot access. .... Have your serial number or Adobe ID ready, and then contact us." See Contact Customer Care >>> click through and if "open" please use the chat, I had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help. Hans-Günter
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HT1529 my computer was stolen how do i retrieve my serial number

my computer was stolen how do i retrieve my serial number?

Assuming you registered your Mac you can use My Support Profile to find a list of serial numbers for items purchased or registered with your Apple ID.

Computer was stolen--how to transfer from iPod to new computer

My computer was stolen and I want to transfer my iPod library to my new computer. I know how to transfer from one computer to another using an iPod but is there a way to do it when I don't have the computer that has my iTunes library?

There are a number of third party utilities you can use to retrieve the files from your iPod. This is just a selection.
YamiPod
PodUtil
PodPlayer
iPodAgent
There is also a manual method of accessing the iPod's hard drive posted in this thread: iPod to iTunes
If your iPod was set for automatic update change it to manual update. While connecting the iPod to the computer, hold down the Shift + Ctrl keys. This will stop the iPod from auto-syncing with iTunes and the iPod will appear in the source list. Wait until you are sure the iPod has mounted, and that it will not auto sync and then you can let the keys go. This may take between 3 and 30 seconds depending on your computer. Then go to Preferences>iPod and check the "Manually manage songs and playlists" box.
Keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync again.
Another way is to connect your iPod and before it starts to sync, click the little X on the right hand side of the display beside the "Do Not Disconnect" message. The display is the little window to the right of the iTunes control buttons: iPod Interface
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My old computer was stolen, how do I get my ipod touch music on to itunes

I have had my computer stolen with all my music, both itunes purchased and taken from old cd's, but still had my iPod Classic with all music. Then got new laptop and transfered music from classic to new laptop. Great. Then my classic was stolen and my wife replaced it with a Touch. Transfered all music that would fit to my Touch. Still had all original music on laptop. Laptop stolen again. Now just have what is on Touch and have a new computer and want to put all the music from Touch to iTunes. Will only take iTunes purchases. How can I get all my music from Touch to iTunes?

Was your backup copy of your computer stolen as well.
If not, then use that to put everything back.
The music sync is one way - computer to ipod touch. The only exception is itunes purchases. Without syncing: File>Transfer Purchases
You can buy software to extract the other music.

My computer was stolen, how can I track down a serial number?

Hi All-
I'm in need of some assistance. My Mac was stolen during an apartment burglary. It was a gift from a family member who doesn't have any type of receipt. I apparently didn't register my Mac either, my iPad and iPod yes, my stolen laptop of course not. My insurance company is requesting the serial number or some sort of proof of ownership. Any ideas how I can track down the serial number?
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Have the family member who made the gift contact the place of purchase if possible. Most business records of computer sales have info like serial numbers

How do i transfer music from my ipod classic to my new computer (old computer was destroyed in a fire) the old cd's are no longer available

My old computer was destroyed in a fire. How do I transfer the music from my ipod classic to my new computer? Most of the old cd's ane no longer availadle.

Welcome To  Discussions xokellyyxo!
A Host, has relocated your Topic to a more appropriate Forum.
As it has been transferred it is not necessary for you to repost this Topic.
But for future reference please review the first entry How To Post A New Topic, on Feedback About Discussions.
That is the Forum where you erroneously posted your issue.
As Terence Devlin posted, if you have additional questions access the iPod Category page, the iTunes Category page and/or the iPhone Category page.
From a Category page select an appropriate Forum to post in.
On Forum pages there is an option to Post New Topic.
Enjoy Your Stay In  Discussions!
ali b

My computer was stolen. how can i download another copy of Adobe Acrobat Pro XI

My computer was recently stolen
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You can download & install it from http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html then activate it with your serial number.

My iphone4s was stolen how i block the wole phone not to be used by anyone?

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Hi All,
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HT5622 my iphone was stolen how to deactivate & erase the data.

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My laptop was stolen, can apple deactivate the stolen one?

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What To Do If Your iDevice or Computer Is Lost Or Stolen
If your Mac, iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should do in advance - before you lose it or it's stolen - and some things to do after the fact. Here are some suggestions:
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2. Find my lost iPod Touch
3. AT&T, Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. Lost or Stolen iPhone? Here’s What to do
6. 6 Ways to Track and Recover Your Lost/Stolen iPhone
7. Find My iPhone
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2. Setup your iDevice on MobileMe
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My computer was stolen! How to deactivate the old installation?

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