My Computer was Stolen! I Lost All My Pics!
However, I have my favorites saved on my iPhone. Is there anyway to transfer those pics onto my new Macbook so that I can save them properly this time?
Yes for photos that were captured by the iPhone, or for photos saved from a received email or from a website, which are stored in the iPhone's camera roll. Photos available in the iPhone's camera roll can be imported by a computer but are not included or involved with the iTunes sync process.
Photos transferred from a computer to an iPhone is a one way transfer process only - from the computer to the iPhone, which is the same for iTunes content.
Similar Messages
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My computer (Dell, Windows system) was stolen and therefore I lost all my iTunes library (music). I still have my songs on my iPhones, but I'm scare of conecting them with my new computer (MacBook Air) I bought as all my information including my songs can get deleted! Is there a way to avoid this?
Hello DrPerry07,
Thank you for using Apple Support Communities.
For more information, take a look at:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Using iTunes 11 or later
Open iTunes. (You can download the latest version of iTunes.)
If you're not already signed in, choose Store > Sign In and type your Apple ID and password.
If you're in the iTunes Store, click the Library button, in the upper-right corner, to go to your library.
Make sure that you have "Show iTunes in the Cloud Purchases" enabled in your iTunes preferences by going to iTunes > Preferences in the Store tab and clicking OK.
In your iTunes library, click the content type you wish to download using the content selector in the upper-left. Choose Music to download music, Movies to download movies, and so on.
Locate the item or title you wish to download.
Click the download icon to download that item.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/ht1848
To transfer iTunes Store purchases from your device to a computer, follow these steps:
Connect your device to the computer. If it is synced with another iTunes library, the following dialog may appear:
Click the Transfer Purchases button.
Have a nice day,
Mario -
Is there a way to transfer music not purchased from the iTunes store from my ipod to my imac? Also, is it possible to move photos from ipod to imac? My computer was stolen so lost it all...have learned the lesson of backing up the hard way!
See this older post from another forum member Zevoneer covering the different methods available for copying content on your iPod back to your PC or Mac.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock -
My computer was stolen so I deauthorized all computers that had iTunes on them on 10/28/2011. I have a new computer and it was authorized for iTunes. When I checked my account it says I have 2 authorized computers, but this new computer should be the only one. How can I deauthorize whatever the other computer is? I don't want whoever stole my old computer to be able to use my iTunes account.
Get all that music back in itunes and sync again.
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My computer was stolen, I just purchased a new one and I want to redownload my old purchases. Not all of my purchases are on my itouch. How do I get the other purchases back?
You can recover any purchased songs that are on iPods using the procedure here.
If this is not available, you can ask Apple to allow you to download your music again. Note that, first, they DO NOT HAVE TO DO THIS. Purchase of music from the iTunes store entitles you to one download of that item. Second, note that if Apple does allow you to download a second time, they have to pay royalties on each download, whether you pay for it or not. Last, if they allow it, please back up your purchases.
To request a redownload, contact iTunes support from the menus in iTunes or use this page.
Best of luck. -
I had an iPod touch, but it was stolen or lost. Now that I have a new one with a new Apple ID, is there someway I can access and download all my old photos and data from my old Apple ID to my new device? I still remember my old Apple ID and password.
Restopre from backup
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Also,
- If you used PhotoStream then try getting them from your PhotoStream. See that topic of:
iOS: Importing personal photos and videos from iOS devices to your computer -
My computer was stolen with all my iTunes on it. However, my iPod was not stolen. How do I transfer all files from my iPod to my new computer (purchased files and files I copied from CDs)?
http://www.wideanglesoftware.com/touchcopy/index.php
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My computer crashed and I lost all of my music. I have music still on my Ipod touch but a lot of it was originally burned from CD's onto my computer. Is there any way to transfer this music back to a new computer or will I need to re-burn each individual CD again to get this onto the new computer?
- iTunes purchases by:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
- For other music you will need a third-party program like one fo those discussed here:
Copy music -
I thought my mail was backed up in my .me account but when my computer was stolen and I went to restore my email in my new one, all I had were emails in the inbox. Is there any way I can retrieve the saved file directory? I did not back up the mail because that was being done by the .me account (I thought)
If her data was not backed up or synced to something, it's gone. Sorry.
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iphone 4 was stolen or lost. icloud nor find my iphone is enabled.how do i track it or is there anyway to track it.the phone battery has died also
Welcome to the Apple Community.
You can only locate your device when it is logged into iCloud and 'Find My Phone' is enabled, additionally the device will need to be switched on and connected to a wifi or cellular network.
Unfortunately, you cannot activate iCloud or 'Find My Phone' remotely.
If the device is wiped by you or another, you may not be able to locate the device (although some have reported they can) -
Computer was Stolen- Can i get my purchases downloaded on my new computer?
My computer was stolen and i had a bout 2 years worth of music that i bought. I go into my "purchase history" and see all of these songs, is there any way to re download them onto my new computer?
If you had no backups and everything was on the computer I'm afraid the policy on lost purchases is that you have to pay to download them again:
"Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage." iTunes Store: Purchased content can be downloaded only once
You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on any of the links on this page you'll find a space at the bottom to email your query: iTMS Customer Service
You might also want to check out this page for future reference: How to back up your media in iTunes -
My computer was stolen and I have replaced it. I reestablished my acount with I-Tunes. All of the music that I had purchased is still listed in my acount but how do I get them back without having to pay again?
Look here: http://support.apple.com/kb/HT2519
To download previously purchased apps, books, music or TV Shows to your computer
Open iTunes 10.4 or later on your computer. (You can download the latest version of iTunes here.)
If you're not already signed in, click Sign In and enter your Apple ID and password.
After you've signed in, click Purchased on the right side in the iTunes Store under the QUICK LINKS the section.
From your Purchased page, click the tab for the content type you're looking for (Music, TV Shows, Apps, or Books).
Click Songs or Albums to change the page view and All or "Not in My Library" to view your purchased content that currently is not downloaded on your computer.
Click the download icon to the right of each item to download that item.
Note: Previously purchased music is only available through iTunes in the Cloud in Australia, Canada, Cypress, France, Ireland, Luxembourg, Malta, Mexico, New Zealand, Spain, the United Kingdom, and the United States. Previously purchased TV shows are only available through iTunes in the Cloud in the United States.Notes:
To download previous purchases on a computer, your computer must be authorized for the Apple ID that was used for the original purchase. For more information about iTunes Store authorization and deauthorization see,this article.
Items that have been refunded by iTunes Store support cannot be downloaded again and will no longer show on your Purchased page. -
how can I get my itune stuff back my computer was stolen and I want to replace what i lost.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
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My computer was stolen. HNow do I reinstall acrobat XI on my new machine?
My computer was stolen. How do I transfer my monthly subscription to Acrobat XI on my new machine?
just sign in and download your software, https://creative.adobe.com/
you should actually do that on a second computer, too. you will be given the option to sign out of all your other cc accounts so the thief will use their use of your adobe cc programs at that point. -
My computer was stolen and did not have the locator. Can I block through the serial number
My computer was stolen and did not have the locator. Can I block through the serial number
Sorry, no. The following have some other advice from Apple that may be of use:
Report a lost or stolen Apple product - Apple Support
If your Mac is lost or stolen - Apple Support -
My computer was stolen several months ago and I now have a new laptop with a new id but I do not know how to retrieve my itunes account for i have forgotten my password and user id. I need a way to get into my old account.
http://iforgot.apple.com
Regards.
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