My computer will not go past the start up screen

It stays on the grey screen with the apple logo and the start up circle. It could stay like that all day. I have a ton of pictures that I don't want to lose. Any adive or help?!

Start with this Apple support article:
http://support.apple.com/kb/TS2570
Ciao.

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Installed Leopard, G4 will not go past the start up screen

I installed Leopard on my iBook G4 (I think I have OS X 10.4.10). After it installed, the computer began to restart. But in the startup screen (with the Apple and swirling circle), it does not go past there. I ejected the disk (using Option + Apple + O + F) thinking that was the problem that it was still in there. I also tried to remove application enhancements, using that single user screen. But every time I try to restart the computer (holding down the power button), the computer does not go past this apple screen. PLEASE HELP!!

Welcome to Apple Discussions!
What method did you use? Upgrade, Archive and Install, or Erase and Install? I know I had trouble with the Archive and Install on my MBP, and had to go back and do an Erase and Install to resolve them.
However, this may be a better place for you to start:
Mac OS X 10.5: Troubleshooting installation, startup, and login issues:
http://docs.info.apple.com/article.html?artnum=307005
If nothing helps, try posting you question on the Leopard forum. There seem to be issues with Leopard which transcend the individual machine you install it on. You might find more help there.
Good luck!

After updating my software my computer will not move past the apple star up screen. What can I do to fix this?

Help! My Mac book pro is 1 year old. I just updated my software yesterday now upon starting up, the computer will not move past the start up apple screen. Any suggestions?

Thanks! I will try in the am! Appreciate the suggestion.

HT2173 my iMac will not get past the start screen, after i restarted it after it not being able to upload my photos from my iPhone 4S to iPhoto app on my iMac bc a visa vas about 3:15 min

my iMac will not get past the start screen, after i restarted it after it not being able to upload my photos from my iPhone 4S to iPhoto app on my iMac bc a visa vas about 3:15 min. What should I do to get my imac past this?

According to your posted Profile here you are running a PPC based iMac. This Forum is only for "Intel iMac's", and so to get the expert and correct help you need you should repost your question in the "PPC iMac Forum".
Hope this helps

My 06' Macbook Pro crashed with vertical, green pixelated lines and now will not advance past the turn-on screen with the apple filled with green lines as well. Then, it says to hold down the power button to restart. Help?

My 06' Macbook Pro crashed with vertical, green pixelated lines and now will not advance past the turn-on screen with the apple filled with green lines as well. Then, it says to hold down the power button to restart. I have tried several times to get it past this point but tnothing helped.
I have an appointment at the Apple store today, but was wondering : will all of the information and files on my desktop be lost? Or is this a logic board problem?
Any help is much MUCH appricated.

I'm not sure, if you're out of warrenty it'll cost quite a bit for the replacement of the logic board replacement...unless you have apple care. you could ask apple to try and recover your hard drive but i'm not sure.

Computer will not get past the windows screen

i have recently had an issue where my touchsmart 310 pc wont load past the window screen and if i try and get past with a system repair disk, it loads the disk and then goes to some underwater type screen and sits there and does nothing else( i left for 24 hours) how do i acquire a recovery disk like in the old days so i can strat from scratch?
Thank You in advance
Paul

Hello Boucho,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand you are looking to obtain your recovery discs. I am providing you with an HP Support document: Obtaining HP Recovery Discs or an HP USB Recovery Drive, which will provide you with all the ways of getting a copy of your recovery discs.
I hope I have answered your question to your satisfaction. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

My MacBook pro core 2 duo will not boot past the start up apple icon

I have a MacBook pro core 2 duo from 2009. I am running os x lion. I ca not get it to boot past the apple icon and the progress wheel. Btw why has apple not made a mobile friendly support site ?

Mandy dalton wrote:
Wow this is really frustrating trying to access the support forum from an iPhone.
I would post in the Feedback About Discussions forum: https://discussions.apple.com/community/using_apple_support_communities

Installing new iTunes now computer will not get past apple start up

Help

Ok sorry I Was installing updates thought it was a new iTunes it took a very long time so I thought it froze up then I pushed the power botton and it went to the apple screen and I thought it was still working left it over night and when I got back to it. It was on the same screen (apple with the circle moving ). Tried to restart again and same thing. Does that help?

HT4623 My iPhone 4s will not go past the apple logo screen after I did the recent software update. If anyone knows what I can do to rectify this please let me know.

I set my phone to update overnight, woke up this morning and it showed an icon to plug the phone into iTunes. Upon plugging in the phone, itunes said the phone needed to be restored first. iTunes downloaded an update and went through the motions, then said that the phone was not eligable.
What do I do? It won't show anything other than the apple logo.

Try updating to the latest version of iTunes.

My Macbook won't get past the start up screen

Hey everyone
I have a Macbook that's about 3 years old. I did an software update yesterday and since doing it the computer won't get past the start up screen. There's just the Apple logo and the rolling ball thing. It's been stuck there for around 30mins and nothing changes. I'm not really sure what has happened but I was wondering if there is any way I can fix it.
Thanks for your time.
Bevan

Hey Lyssa
I don't have a back up but I'm not to worried about that as it's my traveling computer and I only use it for the web and some word processing.
I don't have the disks with me right now as I'm away from home. I'm not sure what I had updated, I think there was a lot because I hadn't don't it in a long time.
If I can start it in safe mode what should I do?
Thanks.
Bevan

I have a Macbook and I left it unplugged. It started up slowly when I plugged it in again, but it seemed fine. Once it started charging I shut it down so it would be easier, but now it will not go past the grey screen with the apple. What do I do?

I have a Macbook and I left it unplugged. It started up slowly when I plugged it in again, but it seemed fine. Once it started charging I shut it down so it would be easier, but now it will not go past the grey screen with the apple. What do I do?
I have Snow leopard on my computer, and I tried to do a hard restart as an article suggested, but it did not work. I also tried cleaning out the PRAM.
The only things I did last night:
-cleaned the history of Firefox out, including cookies
-let it unplugged all night
-plugged it back in the morning, it took a long time to figure itself out, but eventually the time was correct and I got on the internet for a bit
-shutdown the computer since I was going out and thought it would help the computer charge
-came back, tried to turn it on, and found that it would not go past the grey screen the apple on it and the spinning wheel even though I left it for 20 minutes or more
-tried turning it off and on to no avail

Before doing a reinstall, which may not be needed at this point,
Try using Disk Utility to do a Disk Repair, as shown in this link, while booted up on your install disk.
You could have some directory corruption. Let us know what errors Disk Repair reports and if DU was able to repair them. This could just be a start in repairs and you may need a better utility to finish the job.
Then Repair Permissions.
No need to report any Permissions errors........we all get them.
 DALE

My computer suddenly decides not to work and turns on but does not go past the grey apple screen with the loading wheel.. it will not go to my desktop. What should i do?

can somebody please help me fix this issue, i have been sitting at my computer all last night and this morning trying to figure it out. It could be the hardrive or anything really i just need to get it working. Alot of important things that need to be done using this computer and i am freaking out.
My computer suddenly decides not to work and turns on but does not go past the grey apple screen with the loading wheel.. it will not go to my desktop. What should i do?

Put your install DVD into the optical drive (CD/DVD drive) and reboot. Be sure to either use the disc that came with your Mac, or, if you installed a later Mac OS X version from disc, use the newer disc. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option Key until the Install Disk shows up) until the apple shows up. That will force your MacBook to boot from the install DVD in the optical drive.
Or if you are running 10.7 Lion, boot from the recovery partition (Command +R on boot) and use Disk Utility to repair your OS 10.7 partition.
When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?
If it is, then click on the Mac OS partition of your hard drive in the left hand list. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions. After repairing use Startup Disk from the same menu to choose your hard drive for restarting from your hard drive.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead.

Windows 7 pro lightroom 4 and 5 are locking up at start up. will not continue past the blue window

windows 7 pro lightroom 4 and 5 are locking up at start up. will not continue past the blue window of lr5

Hi,
I would like to know if the backup program has been uninstalled?
I suggest updating your graphic card driver from manufacturer's site and scanning the computer with your security software. Also test the issue in
Clean Boot. If possible, try to reinstall problematic games.
Best Regards,
Niki
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Pages 2.0 will not get past the "getting started" screen

i just updated pages to 2.0 on ipad 2 retina (ios 7.0.2) and now i cannot open pages, it will not get past the "getting started" screen
has anyone else experienced something similar?

Had the same problem. This sovled it for me:
Just let it load.
In Keynote, I didn't have so many documents, so the freeze didn't take too long- that's how I noticed it's just a freeze while loading.
For pages it took much longer. You can also turn off iCloud in settings for Pages, Keynote, etc. open it, re-enable iCloud in settings app again and quick switch back to pages (double-click home button). It will freeze up again, but after a while after all documents have been pulled from iCloud, it will be back to normal.

In the process of the latest os update my computer will not restart or be started--is dead

In the process of the latest OS update my computer will not restart or be started.It is dead. HELP

sueellen1954,
which model Mac do you have?

My computer will not go past the start up screen

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