My computer will not let me authorize my music and movies when i transferred my external hard drive over to my new computer why

why can't i authorize my new computer

Two things:
- Completely remove and reinstall the Apple software by the following.  That link provides a link for Win &.
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
- If you still have a problem after restoring the iPod to factory defaults/new iPod you likely have a hardware problem. An appointment at the Genius Bar of an Apple store is then in order.

Similar Messages

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