My computer will not read Adobe Elements 10 installation discs

I am trying to install Adobe Elements on my my computer(windows) and it is not reading the installation discs. I made sure to check to make sure I have a DVD reader and I do. HELP! I do not know what to do! Thanks!

Hi,
Please provide us with the following details which will help us narrow down to the cause of the problem:
What happens when you insert the disc into the drive, do you see any prompt or error message?
Are you trying to install Photoshop Elements 10, Premiere Elements 10 or the Photoshop,Premiere Elements 10 bundle?
Do you have any other DVD's handy which you can run to check that the drive is functioning fine?
Thanks

Similar Messages

  • My Mac (OSX 10.9) Mavericks won't read Adobe Elements 12 installation disc

    My iMac won't  read the Adobe Elements 12 instalation disk. It will play other DVD' and music CD's absolutely fine but will not read the Adobe disc.
    I have cleaned both the drive and the the disc but with no results?
    Is ther an update required or have I got a bad disc.
    If I have can I download the 30 day trial and use my product code to activate it instead.

    If I have can I download the 30 day trial and use my product code to activate it instead.
    Yes.
    That's the simplest solution in most cases.

  • My computer will not open  adobe files

    Message reads ''Fatal error acrobat failed to connect to a DDE server''
    Please help

    Hi Ducati_anne,
    Please provide some more information about the issue.
    Which Operating System you are using.
    Exact version of Acrobat.
    What were you doing when this problem start occurring.
    Have you tried reinstalling the product, if not, then please try it.
    Regards,
    Anoop

  • My computer will not read my ipod touch 2g!!

    ive tried everything from changes usb cords to restoring my ipod, but everytime i plug my ipod in nothing happens any ideas???

    Welcome to the discussions,
    did you make sure that Apple Mobile Device Service is still active on your computer? http://support.apple.com/kb/TS1567
    More troubleshooting can be found in this help article: http://support.apple.com/kb/TS1495

  • My boyfriend gave a an ipod nano but its the really thin long ones, i tryed syncing it to my computer but my computer will not read the ipod. how do i replace the music?

    can anybody help me out?

    gatorj1997 wrote:
    Can I set up a cloud account and then upload all of my music from the nano?
    No. An iPod Nano has no internet access.
    Recover your iTunes library from your iPod or iOS device
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive

  • I have a MacBook Pro and have an older SD card reader but it will not read new cards. Is there a new reader that I need to install. I have MAC OS X 10.6.8

    Does anyone know why my computer will not read newer SD cards. I have a reader that read early cards fine but not the new ones.

    How many GB is your new card?
    Older machines have SD card slot, new machines have SDX card slot.
    http://support.apple.com/kb/ht3553

  • Mac Book Pro will not read info on CDR

    I am working on a friends Mac Book Pro & her computer will not read .jpegs that have been put on a CDR. The cd shows the files when put into a Windows computer.
    I have reset the pram
    repaired disc permisions
    Run antivirus software
    Any sugestions?

    No doubt the CD was burned on a Windows PC and the preferences for the software used was to write for PC only.

  • I just purchased a copy of Adobe Photoshop Elements 8 and the computer disc drive will not read it

    I just pruchased a copy of Adobe Photoshop Elements 8 and the disc drive will not read the disc. What to do?

    Try it on a different computer to make sure it is not a problem with the optical drive?

  • I installed Photoshop Elements 11 on a new computer a month ago. It opened several times until yesterday. I uninstalled it and now am trying to reinstall from the CDs that I own and it will not read the disk. Nothing happens. I had previously downloaded i

    I installed Photoshop Elements 11 on a new computer a month ago. It opened several times until yesterday. I uninstalled it and now am trying to reinstall from the CDs that I own and it will not read the disk. Nothing happens. I had previously downloaded it to my laptop and work computer. How do I install it again?

    You can't run PSE from a USB drive, nor can you transfer PSE to a different computer via a USB drive. PSE must be installed on a computer using the installer program provided by Adobe.

  • I have a cd of New Yorker magazine cartoons which I got in 2004. It requires adobe 6.0.1 but my computer will not allow me to install that version as it is outdated.  I have windows 7. -Bob

    I have a cd of New Yorker magazine cartoons which I got in 2004. It requires adobe 6.0.1 but my computer will not allow me to install that version as it is outdated.  I have windows 7. How to I get this CD to open? -Bob

    If the CD absolutely requires that old version, then it is basically obsolete. However, it might work with the current version ... have you installed the current version of Adobe Reader, and if so what does it say when you try to use the CD?

  • Computer will not install/uninstall adobe products

    My computer will not install, nor uninstall adobe flash player. Everytime I begin it will get to 50% and tell me internet explorer is open. Even if there are no programs running, and I have my antivirus turned off, I still recieve the message that Internet Explorer is open and the install or unistall cannot continue.
    Please help!

    Click Start, type msconfig.exe, press Enter, click Selective startup, uncheck Load startup items. Click Services tab, check Hide all Microsoft services, click Disable all, click Ok, click Restart.
    How do I do a clean install of Flash Player?
    After the install.
    Click Start, type msconfig.exe, press Enter, click Normal startup, click ok, click Restart.

  • Photoshop Elements Organizer 9 will not read in Canon 70D raw files. All updates have been made.

    Photoshop Elements Organizer 9 will not read in Canon 70D raw files. All updates have been made.

    The Canon EOS 70D was first supported in Camera Raw 8.2 (the plugin used by Photoshop Elements to read Raw files)
    http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html
    Camera Raw 8.2 is only compatible with Elements 12 and later. It is not compatible with Elements 11 or earlier.
    http://helpx.adobe.com/x-productkb/global/camera-raw-compatible-applications.html
    Your choices:
    Upgrade to Elements 12 to open 70D Raw files in Elements
    Download the free Adobe DNG converter, convert all 70D Raw files to DNGs then open and edit the DNG files in Elements 9
    http://www.adobe.com/products/photoshop/extend.displayTab2.html

  • Photoshop Elements 11 will not read the new Nikon Raw/NEF

    Photoshop Elements 11 will not read the new Nikon Raw/NEF (from Nikon D750) files even though codec has been downloaded - what do I do?

    Unfortunately your software pre-dates the camera. Consider buying PSE13. But it is possible to download and install the latest free DNG converter to convert your raw files to the Adobe universal Raw format and the files will open in PSE11 (keep your NEF originals as backups and for use in the camera manufactures software)
    Windows download (.exe file) click here DNG Converter 8.8
    Mac download (.dmg file) click here DNG Converter 8.8
    You can convert a whole folder of raw images in one click. See this quick video tutorial:
    You Tube click here for DNG Converter tutorial

  • Premiere elements12 will not accept ADOBE ID that worked for photoshop elements 12, help

    premiere elements will not accept ADOBE ID that worked for photoshop elemets 12

    katmama
    From one of your prior threads, you appear to be working in Windows 8.1 64 bit with your Premiere Elements 12.
    Where are you when you say that Premiere Elements 12 will not accept your Adobe ID - are you at the Sign In dialog step of the end of the
    installation? Whatever the location, what is being rejected or not recognized specifically - can you tell if it is the Adobe ID or password?
    Are you working with antivirus and firewall(s) disabled?
    Please check out the following troubleshooting steps and let us know if any of them worked for you
    http://www.atr935.blogspot.com/2014/04/pe12-premiere-elements-12-editor-will.html
    ATR Premiere Elements Troubleshooting: PE12: Sign In Failure (Connect to Internet or Fix Computer Clock)
    Do you have more than one Adobe ID with Password Account?
    We will be watching for further developments and will have more comments based on your reply.
    Thank you.
    ATR

  • My computer will not let me open itunes at all. It tells me that the itunes library can not be read because it was created by a newer version of itunes. What to do? Please Help Me.

    My Computer will not let me open itunes at all. It tells me that the itunes libary can not be read because it was created by a newer version.

    If you still have an issue you may have to see about using the iTunes version (application) included with Snow Leopard 10.6 from the installer or an another one if available online, and see if that will install.
    Sometimes you may have uninstall the bits left in your system by the earlier (or later) iTunes installers; as they all leave a trace and these can stop a different version of iTunes from being installed.
    Not sure if the following site/link will tell the method...
    •Apple - Support - iTunes - install & update:
    http://www.apple.com/support/itunes/install/
    •Troubleshooting iTunes installation on Mac OS X:
    http://support.apple.com/kb/HT2311
    Good luck & happy computing!
    ps: i see you resolved this issue. it's magic!

Maybe you are looking for

  • Error generating PDF output in Workspace for Sharepoint while batch scheduling

    Hi, I am trying to schedule a batch in Hyperion workspace which needs to generate output in SharePoint. I have done the setting in ExportFolder in FRCONFIG.cmd /Mbeans  as Sharepoint1=//msocsp02.lighthouse.hhc/Finance/Essbase Reporting Libraries/Test

  • How to re-install photoshop cc 2014

    how to re-install photoshop cc 2014, I just uninstalled it because it wasn't working with LR5 but I get figure out how to re-install it.

  • Risk analysis in GRC 10 error "Subnode COMPONENTCONTROLLER.1.SEARCH.RESULT"

    HI We have configured Risk analysis application within GRC 10. Also have executed the sync jobs. Now when i try to do SOD analysis i am getting an error "FPM application started without configuration" . this comes even before opening the link to SOD

  • HT1657 Can i buy a rented movie?

    I rented a movie on itunes and would now like to buy it. Can a movie be purchased at a discounted price or will the rental fee be waved?

  • Intrastat incompletion check

    Hello everybody, I am running the Intrastsat report for Italy. The incompletion check gives me several error messages: 1. "The system did not find the purchase order currency for vendor YYYYY".     However the LFM1-WAERS (Purchase order currency) in