My computer will turn on but my screen is black
My computer will turn on but my screen is black
Sounds like the device was dropped at some point and damaged as a result.
Take it to Apple for evaluation and a replacement.
Similar Messages
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My 2008 MacBook Pro will turn on but the screen is black. It makes the sound when it turns on but nothing afterwards. Can someone plz help me.
Why not post here https://discussions.apple.com/community/notebooks/macbook_pro
You are more likely to get an answer -
My 2008 MacBook Pro is turning on but the screen stays black. It makes the turning on noise but nothing happens after that. Can anyone tell me what wrong with it and maybe help me out??
Make a PRAM reset > http://support.apple.com/kb/HT1379 Also, reset the SMC > http://support.apple.com/kb/HT3964
If they don't work, that may be a display or GPU issue. Take your MacBook Pro to an Apple Store or reseller. If you want to know which is the part, connect an external display -
Have a MacBookPro. The computer will not boot up. the screen has black and white bands with multi color bands as well.
Yeah it's dead. Take it to an Apple Genius Bar and have it checked out. Then buy a new one.
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my iphone 5's screen blacks out every now and then. the phone is turned on but the screen is black and i can receive calls. what is wrong with my phone?
I have to believe this has something to do with iOS 7 issues. I have taken my screen blacked out 5s twice to the Genius Bar and the found a bunch of system apps had crashed. So if this is the case, is iOS7 the problem?
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Hi! My iMac turns on but the screen is black. I hear it on. Is there a light dimmer?
What can I do? Thanks!!Time to take it to the Apple Store or AASP to be professionaly diagnosed.
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I let my phone dry out in rice for over a week. I see it turn on but the screen is black. If you hold it to a light you can see the Apple logo. How can I fix this?
It depends which country you are from below is US
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne -
I installed addtl memory and the computer will come on but no screen
I jsut installed addtl memory to the 1.83 as only had 512 with the original purchase years ago...bought from Apple genius recommended Crucial
go the old out, added the new on the 2nd try as the new went in upside down from the old and according to the Apple demo, 2 sticks of 1 on the upper and lower areas...computer will now not come on..it turns on but no screen shows...what happened?First remove the RAM and stick the orignal 512MB in, see if the computer works. It should fine.
Next remove the 512GB and replace with 1GB, see if the computer works, if so then
Install the second 1GB and see if it works,
If the first 1GB didn't work, then use the other and see if the computer works, if it does then install the 512MB in the second slot, if it doesn't work, you got a bad slot.
Document all your steps carefully, you have to determine which is the bad RAM module or if you have a bad RAM slot
One you can exchange, the bad slot your just out of luck. -
HT201177 Macbook Pro is turned on but the screen is black.
Ok, I have read A LOT of discussions on this issue but it seems like nothing works.
I bought my Macbook Pro 13" in September 2012 (so i've had it for a little over a year) in the States. So, I was just using the laptop a couple nights ago, then I closed the lid to the Sleep mode. Then, yesterday morning, I plugged in the charger and unplugged it after the batter's full (showed the green light). Later on that day in the afternoon, I opened the lid to wake up the laptop...but the SCREEN wouldn't display.... It has remained BLACK .... I KNOW the mac is still working..cuz when I turn it on the Caps Lock button shows green light and the sleeping light at the front is working...
I don't think it's RAM problem...cuz I did that Option-Comman-P-R thingy..and held it until I heard the third startup chime... (I held those keys at the SAME time...WAS I SUPPOSED TO press them one by one??)
Last method I used was the SAFE mode...and now the VOLUME buttons and the keyboard light buttons Dont work now.....
PLEASE HELP!!! THANK YOUUUU!!!Please make a Genius Appointment and take it in for service.
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Ever since I downloaded/installed the ICloud IOS5 I can not use the camera icon on my Ipod. I can click on the icon, the screen will lighten just a little but it is not letting me see what is in the camera view. Any one else have this problem or know how I can fix it?
Make an appointment at the genius bar are your nearest Apple store. At this point there is nothing you can do without a computer, so if you don't have one and don't know anyone who has one that you can use the Apple store is a good fallback.
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Please help! I can't get my screen to turn back on. It just stays black when I turn it on. Is there anything I can do to reboot it or am I just out of luck
Thanks!Did you buy the Applecare extended warranty? If not then you will need to pay for whatever repairs need to be done.
You will need to take the system to an Apple store Genius Bar for a check up. -
Any advice? Hoping I can bring it into the apple store to have looked at? Anyone with similar experience?
You will most likely need a logicboard replacement which is $400+. Your HDD may be damaged, another couple hundred, and possibly the screen. If the bill is anywhere near $800, I recommend saving for a new machine, and seeing how many files Apple can recover from your old HDD.
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what should I do?
Take it in for assessment:
Genius reservation http://www.apple.com/retail/geniusbar/
on-line https://getsupport.apple.com/GetproductgroupList.action -
Pc will turn on, but nothing responds.
My computer will turn on, but the monitor, keyboard, and mouse do not respond at all. I can't do anything to try and fix It. I booted it once and it tried to do an automatic repair, but then the screen went black and nothing after that. I have tried unplugging everything, and waiting a while, but I still get nothing.
Any help would be greatful.Hello @klock01,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I have read your post on how your desktop computer will power on, but the display is blank and the peripheral devices do not respond. I would be happy to assist you in this matter!
To enable the responsiveness of your mouse and keyboard, as well as the display, I recommend following the steps in this document on Computer Does Not Start (Windows 8).
If the issue persists, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
I hope this helps!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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I dropped my phone it turns on but I have a black screen
I dropped my phone. I think it turns on but the screen is black. Any tips?
Keywords: Careful and Protective Case. They will protect but are not 100% .
OtterBox Defender Series Cases | OtterBox.com
Smartphone Cases
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