My computer (windows 7) no longer recognises my ipod. This follows a new hard drive having been installed. Can anyone help?
As well as this I no longer seem to have a digitally signed driver. I have no idea if this is linked to the problem as well.
Can anyone help?
thanks
Thanks for your reply. Unfortunately this has not worked. I didn't have quicktime to begin with so I don't know if that makes a difference? After following the instructions, I get the "registry keys missing" problem appear again (which I've subsequently fixed again) and then when I connected the ipod I got the following message - 'Device driver software was not successfully installed'.
I've tried windows update but this doesn't do anything as '...the service is not running'.
Any suggestions?
Similar Messages
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When I first tried itunes with my new hard drive there was the problem with the registry keys but something also flagged up about needing a signed driver. Is this anything to do with why Itunes and my computer no longer recognises when my ipod is linked up? Whatever i try under 'devices' my ipod is never available to sync up. If anyone can help I would be most grateful.
Thanks for your reply. Unfortunately this has not worked. I didn't have quicktime to begin with so I don't know if that makes a difference? After following the instructions, I get the "registry keys missing" problem appear again (which I've subsequently fixed again) and then when I connected the ipod I got the following message - 'Device driver software was not successfully installed'.
I've tried windows update but this doesn't do anything as '...the service is not running'.
Any suggestions? -
New Hard drive - won't install windows from recovery disc
I am having an issue with my Satellite L505D-S5965. I replaced the hard drive (upgraded from 250 to 500GB) due to issues with the old one (which had been replaced once already) and am using the recovery disc I made before my other hard drive crashed. When I boot the computer, it says it is loading Windows files, asks for country, etc., but then doesn't display an operating system to choose and asks me to choose drivers. I can't restore it from a system image because I kept getting an error on the old drive when I tried to create one. When I've checked, it says that Windows isn't installed on the computer. I checked the BIOS and it is recognizing the new hard drive. I have also tried booting it up from the DVD/CD using the set of disks I created after I got my new hard drive previously, but it doesn't seem to even recognize them and I can't get to the Toshiba Recovery Wizard. I would order the Toshiba Recovery Media, but with the issues I'm having, I'm not sure that is the fix. I'd hate to be out another $30 on an old computer (since we also had to replace the mother board in the past few months) if I'm not sure that will cure the problem.
Satellite L505D-S5965
Downloads here.
The usual problem is restoring to a drive with advanced-format technology. Nearly all the new drives use it. See this message from three years ago.
See this message for early installation of the driver.
Intel Rapid Storage Technology
-Jerry -
i am using windows 8 and i cant sign in icloud because i have a server error popping up can anyone help?
In the course of your troubleshooting to date, have you worked through the following document?
Apple software on Windows: May see performance issues and blank iTunes Store -
I had Iphoto on my computer when i bought it and now had to reinstall a new hard drive do i have to buy it again?
reinstall from the original source
Could be
1 - the restore disks that came with the computer
or
2 - the iLife DVD that you purchased
or
3 - the app store - log in under the Apple id used to purchase the software or to set up the computer - look under purchases - you might have to unhide or accept the Application first
LN -
when i try to install snow leopard with install disk, it has me restart the computer instead of installing. can anyone help me figure out how to get the disk to actually install?
Ok, it's just a glitch that it's not auto-rebooting from the disk.
Please backup your personal files off the machine to a regualr external drive and disconnect all drives before doing anything
Take the 10.6 disk out and clean and polish the bottom with a very soft clean cloth and a tiny bit of rubbing alcohol to cut the oils.
Stick the disk in and reboot holding c key down, this will make it boot from the disk and you can install Snow Leopard that way. -
New hard drive, had to install Dell 32 bit windows disk. What to do?
My hard drive crashed on my laptop and I never had any recovery media created or any kind of system repair optios available, I went through many troubleshooting options but finally I decided to buy a new hard drive and confirmed my old one crashed. The only disk I could find was a 32 bit Windows 7 Professional for a dell desktop while my previous windows version was a Windows 7 Home Premium and I am pretty sure it was a 64 bit but not certain.
My laptop is the Satellite L655-S5150. My product key obviously didn't work with this version so I have 25 days with it and it's clear that this version isn't right for my laptop because the icons are large and stretched out rather than crisp and clear like before. The pointer is bigger and it just looks weird. Is there ayway to download the right windows 7 version and use my product key or would I have to buy windows again? Would the Toshiba recovery media you can order from Toshiba do it? Would the windows 8 upgrade for 39.99 work even if the product key isn't entered on this computer?
Solved!
Go to Solution.Satellite L655-S5150
Obtain the recovery discs from Toshiba. Windows is preactivated.
Order Toshiba Recovery Media
For instructions, see the section Restoring from recovery DVDs/media, which begins on p. 71 of the User's Guide.
Satellite L640/L650 Series User’s Guide
In case your replacement disk uses advanced-format technology, you may need to do more. See my message about that.
-Jerry -
i connected my new iphone 4 to itunes before backing up my old one but now it wont recognise my old 3gs. My name doesnt appear on the left. i want to transfer all my songs to my new one but cant sync now. can anyone help
Plug your phone into the wall charger for at least 30 minutes...make sure you have a sim card in the phone...then:
Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.
Make sure you have no anti-virus software running or any firewalls...turn all of that stuff off. -
How do I install Windows Vista in my R500 that I just put a new hard drive into?
I was given an R500 that had the hard drive removed by the previous owner for security reasons. I bought a charger and a new hard drive and intended to install Windows Vista that I bought a while ago and never used. I charged up the battery. The battery is good. I installed the hard drive. I'm pretty sure I got that right. Then I turned on the laptop. I expected to see a menu giving me some hint as to what to do next but all I see is ThinkPad in big white letters and underneath "To interrupt normal startup, press the blue ThinkVantage button." I stared at the screen for a while and then pushed the blue ThinkVantage button. Nothing happened. I opened the disc drive and put in the installation disk thinking that should bring up a menu. It didn't. Nothing happened.
I'm reasonably experienced with computers and have installed hardware and operating systems before but this has my stymied.
Anybody have any idea about how this is supposed to work?Actually, I tried that and nothing worked. Couldn't get past the opening screen. Fortunately, I have several other Thinkpads of various models that I got for a few bucks each (without hard drives) from a business that was replacing all their laptops. I pulled the hard drive out and put it in another R500 and, after a few fits and starts, got Vista up and running and then found out that the touchpad was flakey and the mouse pointer would freeze. All the USB ports were broken so I couldn't use my wireless mouse. Out came the hard drive and my next try was in an R61. Funny thing. Vista opened right up but there's no touchpad on the R61. (You can tell I'm new to Thinkpads.) Took me a few minutes of scratching my head and googling to figure out that the red button moves the mouse pointer on the screen. Now I have one good one so far and I'll see how many of the others I can make work.
Thanks for your help. -
can anyone help me find my purchases from my phone so i can put it on my apple mac. using the same apple ID
Hi danny8649,
If you are looking to redownload your iTunes Store purchases onto your computer, you may find the following article helpful:
Apple Support: Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Cheers,
- Brenden -
Ever since the latest update, when I click on the firefox icon in my taskbar, I don't get a new browsing window when I used to be able to do so.
I've checked the tabs menu in the options, and I don't see a way of enabling this feature.
Can anyone help?-> Update Firefox to the latest version 10
* [[Installing Firefox on Windows]]
Perform the suggestions mentioned in the following articles:
* [[Troubleshooting extensions and themes]]
Check and tell if its working.
May not be related to your problem but some of your Firefox Plugins are out-dated
* Update All your Firefox Plugins -> [https://www.mozilla.org/en-US/plugincheck/]
* '''When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)''' -
i am trying to download i tunes to my laptop which is running on windows 8. However everytime i try to instal it, i get a message saying there were errors and i tunes is not configured. my system is not modified, can anyone help.
Hi sarah0407,
Welcome to the Support Communities!
The article below may be able to help you with this issue. You may need to remove more than just the iTunes software. Click on the link to see more details and screenshots.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923?viewlocale=en_US
Cheers,
- Judy -
My ipod touch 4th generation no longer holds it's charge for more than 40mins from full power, think it needs a new internal battery but have no idea how to go about this and am no longer covered by my guarantee. Can anyone advise me on what's best? Thanks in advance
Using the battery level meter in this manner is comparable to using your car's fuel gauge to calculate miles per gallon. The only thing that matters is the total amount of operating time from full charge to auto-shutdown.
Use an Apple wall-mount charger. Do NOT use a computer's USB port. Then, operate it normally until auto shut-down (ignore any low level alerts that may appear). An irony is that doing that test to determine the total operating time is also the exact procedure necessary to calibrate the battery level meter.
I'm not claiming that you do not have a problem. I am stating, however, that we don't yet know whether or not a battery problem exists.
According to Apple:
Use Your iPod Regularly
For proper reporting of the battery’s state of charge, be sure to go through at least one charge cycle per month (charging the battery to 100% and then completely running it down).
Elsewhere, Apple elaborates and explains that two half-discharges (or four quarter-discharges, etc.) equals one full discharge. -
HT1473 New itunes won't recognise old library after reinstalling on new hard drive.
I had to reinstall itunes when hard drive was replaced.
itunes library is on separate drive.
How do I get the newly installed itunes to recognise the library without having to manually add 50,000 files?This is on a windows PC with Vista OS.
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Need help for icloud photo stream, have activated ps on iphone 4 and set up icloud back up for email, contacts, iwork, and find my ihone. Need to find photos that we thought were being saved/shared as well but evidently not. Found on another search that I may need the icloud control panel so tried to download it but when try to install i get, C:\Users\Downloads\icloudsetup.exe is not a valid Win32 application. I am using a Toshiba laptop with windows 7, which the system requirements are met. I am new to Apple stuff, so any and all help would be greatly appreciated.
It suggests the installer is getting damaged during the download.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/quicktime/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?
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