My computer (windows 8) will no longer recognize my iphone

Just recently (last two weeks) when in itunes-it does not recognize that my iphone is connected.  I can here the connection (beep) and it shows up in my hardware panel, so the computer knows its there.  I've reinstalled Itunes, deleted, updated, reinstalled drivers, changed USB wires-what esle can it be.
Its almost as if the Iphone is being told to open in WIndows phone (its tried a couple times, so i deleted windows phone app on laptop) and now it opens the phone as a file...when i right click it doesnt allow me to tell it to "open with" so theres notheing to change....anyone?

Found it..the other sites had me updated the driver, but for some reason it was updating and locating wrong driver.
To find correct Apple Driver...
Go into Control Panel>Device Manager>Portable Devices> Apple Iphone>right click Iphone and select UPDATE DRIVER SOFTWARE- From there choose LOCATE ON MY COMPUTER...Important look for this file and update:
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
Reopen itunes and reconnect phone to computer-should come up right away.

Similar Messages

  • HT201269 how come all of a sudden my computer will no longer recognize my iPhone?

    my phone was working fine, and one day i pluged it into my computer USB as i always do, to check updates, sync, and load pictures on my computer. well a  couple weeks ago, i did this as i did every day prior, and bang it doesnt work. went out and got a new USB charger cable thinking maybe i had damaged wires or somthing, but even then it still didnt work. when i took it to the apple store, they had no issues getting my phone to be recognized. I was also a bit  upset and disappointed that the person who set up the appt for me to go to the apple store (an hour drive). please if you have had hea                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  

    Could be a problem with the USB port on your computer. Try a different port.
    Also reboot the computer and reset the iPhone. To reset the iPhone press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

  • My itunes software (current) will no longer recognize my iPhone 5 or 5c.

    When I connect my iPhone to the computer with iTunes open I receive the following message"iTunes could not connect to the iPhone "John Phone" because an invalid response was received from the device'  I receive the same message from both the iPhone 5 and 5c. Where might my problem be?  In the phones or iTunes software?

    Howdy Jdixon44,
    If you are having an issue with iTunes not recognizing your iPhones when connected to your Windows computer, I would suggest that you troubleshoot using the steps in this article - 
    iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • IPhoto will no longer recognize my iPhone and auto download images since updates, help, I use this non stop for online business which has been halted

    imac with latest updates / iphone 5 , worked previous to iphone recent update , had to rebuild the photo library first now it downloads nothing new when i plug in the phone to the imac

    Try this possible fix:
    Robin Johnson
    This solved my questionRe: ios update problem - 7.1 11D167 iphoto not picking up new photos
    Mar 20, 2014 7:15 AM (in response to JdinPa)
    I figured out the fix for the Mac users having this problem. I connected my iPhone to my iMac and started iTunes. A dialogue came up in iTunes, I OK'd that and then OK'd the usual "Do you trust this Mac" that comes up on my iPhone.
    Suddenly Image Capture launched itself and there were all my photos, ready to be downloaded.
    As a workaround see if Image Capture can see and download your photos to a folder on the Desktop.  They can be imported from there into iPhoto.
    OT

  • Windows Media Player does not recognize my iPhone anymore- unable to upload photos.

    Can anyone give me some guidance on how to solve this issue: My Windows Media Player no longer recognizes my iPhone and therefore I am unable to upload any of the photos I take.

    Hello,
    The Windows Desktop Perfmon and Diagnostic tools forum is to discuss performance monitor (perfmon), resource monitor (resmon), and task manager, focusing on HOW-TO, Errors/Problems, and usage scenarios.
    Since your post is off-topic, I am moving it to the
    off topic forum.
    Karl
    When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
    My Blog: Unlock PowerShell
    My Book:
    Windows PowerShell 2.0 Bible
    My E-mail: -join ('6F6C646B61726C406F75746C6F6F6B2E636F6D'-split'(?<=\G.{2})'|%{if($_){[char][int]"0x$_"}})

  • After apple wiped my hard drive, my computer no longer recognizes my iphone 4.  It will charge, but doesn't show up in my sidebar or in itunes.  My computer says there are no software updates available.  I'm running OSX 10.5.8 and itunes is 10.3.1.

    After apple wiped my hard drive, my computer no longer recognizes my iphone 4.  It will charge, but doesn't show up in my sidebar or in itunes.  My computer says there are no software updates available.  I'm running OSX 10.5.8 and itunes is 10.3.1.

    After apple wiped my hard drive, my computer no longer recognizes my iphone 4.  It will charge, but doesn't show up in my sidebar or in itunes.  My computer says there are no software updates available.  I'm running OSX 10.5.8 and itunes is 10.3.1.

  • Windows 7 64bit no longer recognizes my iPod as of iTunes 10

    So as of 3 iTunes updates ago, which would be iTunes 10, my computer with windows 7 64bit no longer recognizes my iPod clickwheel, telling me the device has malfunctioned.. which it hasn't it works just fine with my windows XP pro machine. I tried updating the ipod's drivers and that didn't work, since the drivers are up to date for it.

    Looks like the USB Driver is gone. Windows doesn't seem to recognize the iPod touch.

  • HP Photosmart 8250 will no longer recognize photos downloaded from Facebook. Any ideas?

    I used to download and print photos from Facebook, but the HP Photosmart 8250 will no longer recognize these files on the SD card.  I believe Facebook recently updated it's photo format (incidentally, older images on Facebook still work fine).  Any ideas?
    I'm running Windows XP, and have not changed anything on my setup.

    The troubleshooting steps in this document may help resolve the issue of black not printing.  If not see the post here.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Since upgrading to Windows 8.1, iTunes no longer recognizes my iPhone or iPad.  I tried to reinstall iTunes.  That did not address my problem.  Any suggetions on what I should do?

    Since upgrading to Windows 8.1, iTunes no longer recognizes my iPhone or iPad.  I tried to reinstall iTunes.  That did not address my problem.  Any suggetions on what I should do?

    Hey Bob0725!
    Here is an article that will help you troubleshoot this issue:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Take care, and thanks for visiting the Apple Support Communities.
    Cheers,
    Braden

  • TA24326 My HP desktop running Windows Vista 32-bit no longer recognizes my iPhone 4 when I connect it. How do I correct this?

    My HP desktop running Windows Vista 32-bit no longer recognizes my iPhone 4 when I connect it. How do I correct this?

    Device not recognized in iTunes

  • MacBook Pro will no longer recognize new SSD via USB

    I just received a brand-new 512 GB Samsung 840 Pro SSD from Newegg this morning.
    I own a 15-inch MacBook Pro (Mid-2012) with 16 GB of RAM and a 2.3 GHz Core i7 running Mavericks (10.9.1).
    Earlier today, I plugged in the SSD via a third-party USB-to-SATA adapter that I also purchased from Newegg at about the same time. The machine recognized the new drive, and I opened up Disk Utility to format the drive as Mac OS Extended (Journaled).
    Once that finished, I used Carbon Copy Cloner to clone my existing HDD to the SSD. Before it began, the program asked me to create the Recovery HD, so I enabled that option. The rest of the process proceeded smoothly. I quit CCC, ejected the drive, and put it away for the rest of the workday.
    When I arrived home tonight, I plugged the SSD back into the Mac in hopes of test-booting it externally. Unfortunately, the machine will no longer recognize that anything is plugged into the Mac. I find it highly unlikely that the USB adapter could be malfunctioning; I unboxed it this morning and it's been mere hours since the successful clone attempt. I also find it hard to believe that the SSD could be broken, either.
    I tried to disable rEFIt and manually invoke the boot selection screen, but even when that happens, the drive fails to mount. For the same reason, I can't erase the drive to start over, either. I've tried both USB ports, as well as rebooting with the SSD connected and unconnected.
    My research tells me that people often have problems trying to get SSDs to boot when they've been installed in the drive bay, but nothing I've seen suggests anyone's had a problem booting from the external SSD after a successful clone attempt. What am I missing?

    I'd start by resetting the SMC. Follow the method for "a battery you should not remove yourself."
    http://support.apple.com/kb/ht3964
    I have no experience with Samsung SSD's, but I've read a number of posts here of people having problems with some of them. That could be a possibility.
    The other thing you could try at this point is to swap the drives. If it's cloned already and the drive is good, it should boot. That would indicate the enclosure failed after the copy.

  • My new computer with Windows 8.1 does not recognize my iPhone when connected via USB.

    My new Dell Computer with Windows 8.1 does not recognize my iPhone 5 when connected via USB.  I have reinstalled iTunes to no avail.

    Hey, I may have to if I can't get this one to work!!
    I have tried a different USB to no avail.  Both cables work on my old Dell so I don't believe they are the issue. 
    I uninstalled iTunes as directed by Apple Support and reinstalled.  Apparently, Apple Mobile Device Support is not loading with it because it does not show up in programs. 

  • HP ENVY dv6 Notebook PC no longer recognizes my iphone

    why won't my HP ENVY dv6 Notebook PC no longer recognizes my iphone or flash drives, It uses  windows 8.  I did refresh my computer due to viruses.  All are cleared but won't recognize devices

    Hi AOD13,
    Sorry to hear about the issues with the Envy. I will be happy to help but I need some additional information. What is your operating system? What is your product number?
    Find your product number on a notebook:
    http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c00033108
    Finding your OS:
    http://windows.microsoft.com/en-CA/windows/which-operating-system
    Thank you,
    Please click “Accept as Solution ” if you feel my post solved your issue.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Thank you,
    BHK6
    I work on behalf of HP

  • I recently upgraded iTunes to 11.1.4.62 and then itunes would no longer recognize my iphone 4s and iPod

    I recently upgraded iTunes to 11.1.4.62 and then itunes would no longer recognize my iphone 4s and iPod although I can see the iphone but NOT the iPod on the computer (windows 8.1 Pro).  I checked everything , cable, services, stop and start and automatice, etc.and went through all the steps on the apple support site, to include removing all apple software in the designated order and reinstalling it.  iTunes still doesn't see the iphone.
    The Apple iPhone shows up only under protable Devices in the Device Manager window and has a Yellow ! warning triangle, and there is no Apple USB controller in the devices menu.under Universal Serial Bus Controllers. When I look under the properties of the Apple iphone, it says in Device Status, to reinstall the drivers for this device (Code 18).
    When I do this,  I get the following: "Windows found driver softweare for you device but encountered an error when attempting to install it" Apple Mobile Device Driver One of the installers for th this device cannot perform the installation at this time. I tried both suggested locations on the C: drive.
    Also I can't seem to find out how to install the Apple USB Contoller or is that related to the problem above?
    The iphone and my ipod work fine with this version of itunes on Windows 7 on my laptop.  is it possible that I am missing a critical update from Microsoft on the driver and USB controller?  I have been leery of installing them since my computer had problems with some updates in January.
    I 've tried every thing listed in this forum, I think, and the Apple support page on this subject.  Please help!

    Version 11.1.5.5 of iTunes was just released today. If you update to that, does that help with the recognition troubles?
    http://www.apple.com/itunes/download/

  • Itunes no longer recognizes my iphone since updating

    Itunes no longer recognizes my iphone since updating. Can you help me, please ?

    Hy there,
    In order for you to solve this problem you have to follow these stept if your running windows:
    1'st step is to go into the device manager
    2 step is to go to portable devices (it is rught under network adapters)
    3 step is to right clic apple iphone and click update drivers
    4 step is to brows your drivers from C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
    After that your itunes will pump up alown and youl see your iphone right there.
    Good luck and sry for my bad righting.
    Andrei

Maybe you are looking for

  • Cannot add content to iTunes U using Woolamloo Automator Action

    We cannot use the Woolamloo Automator action to add any content to our iTunes U site recently. Ex: We created a workflow using "Get iTunes U XML" , "Find Sections in iTunes U XML" and "Add divisions into iTunes U" actions, the returned result was the

  • Uneven backlight on Pre-LED MBP.

    I have a pre-LED backlit MBP, I believe I purchased mine about 8 weeks before they came out. My MBP was new at the time I purchased it and was not a refurb. I have noticed when working with two word documents next to each other that the one on the ri

  • No pictures in Versamail

    My emails show no pictures in Versamail.  I have HTML checked.  Has anyone had this problem? Post relates to: Treo 700p (Verizon)

  • Did not pass integrity check??? Help

    I am using internet explorer 8, on a brand new Toshiba Laptop, on wireless broadband but yet when I try downloading Adobe Flash Player 10, it is taking approximatly 2 hours on the download window with the green bar to get to 100% and when it does get

  • VERTICAL LINE ON THE SCREEN

    Yesterday a red line on the display appeared what's the solution?