My computer won't discover my AirPort Extreme router

We recently moved an switched internet providers and now My computers won't recognize my AirPort Extreme. The white router box flashes yellow. We have tried the reset button and disconnecting and reconnecting the power.

The Extreme's tiny reset button is capable of performing at least three separate actions, so be sure it did what you expect. Pressing and holding it for several seconds until the LED flashes rapidly will perform a "hard reset" requiring that you configure it all over again using AirPort Utility. I believe that is what you may need to do.
What equipment did your new ISP supply? Find its model number and post it here.
Power down the modem any time you disconnect what is connected to it. This is an important step if you have been connecting your computer to the modem instead of the Extreme in an attempt to troubleshoot this problem.

Similar Messages

My computer won 't recognize the airport extreme base

I have an imac connected to the airpot extreme base and works fine, but both my powerbook and ibook won't detect the airport extreme base. I used to have an airport express and all three computers co-existed in harmony.
I've tried every setting and still the base goes undetected. The only way that the powerbook can detect the base is by going through the router, but can't go wireless. What am I doing wrong?

BarbQ, Welcome to the discussion area!
Try configuring the AirPort Extreme base station (AEBS) so that it is using a channel between 1 and 11.
Configure the AEBS so that the SSID (network name) IS broadcast.
As ALpianoman suggested, ensure that the AEBS is configured to work at 2.4 GHz and in an 802.11g compatible mode.

Windows Vista Home Premium Computer Doesn't Connect to Airport Extreme's Hard Drive

I have a hard drive connected to an Airport Extreme. The hard drive is recognized by the Windows computer; that is a dialog box appears that states 'The Airport Disk became available'. But when I attempt to supply a password it tells me "Could not connect to the disk. Make sure netBIOS is enabled and try again (53)."
The hard drive connected to the Airport Extreme is 500Gb and formatted as FAT32. The hard drive has its own power source. There are no spaces in the hard drive's name or in the Airpot Extreme's name. I've assigned WORKGROUP as the workgroup on both the Airport Extreme and the Windows Vista comptuer. I've enabled netBIOS for the TCP/IPv4 connection.
The vista computer is connected to the Airport Extreme via an ethernet cable; the cable is connected to a LAN slot of the Airport Extreme.
All help is appreciated.

Sounds like you are on the right track but I will have to say that I am very sorry but I am out of ideas - you are getting way out of my experience level - and I have to apologize about my previous post - I spelled Tesserax name wrong - you need help from one of the high level participants - I answered your orignal post because I have had sharing issues with Vista and thought that I could help - having said all that, I just thought of a last resort suggestion - make sure that your hard drive works when connected directly to your computer and then reset your Extreme and start from scratch - if that doesn't work then you might just have an incompatible setup - also if you wait a while and reword your question with your new findings, maybe a more experienced participant will respond - good luck.

Officejet Pro 8000 Wireless won't connect to my new Airport Extreme router

I have owned my Officejet 8000 Wireless printer for about a year and had no problems with it. However, my old wireless router wasn't fully Mac compatible so I couldn't secure it with a password. I now need a secure network, so I bought an Apple Airport Extreme router in December.
I installed the router last night and it is working fine on my iMac, my PC laptop and my iPhone.
However, tonight I am trying to set up the Officejet Pro 8000 with no luck. I've searched the posts here for 3 hours and am not finding the help I need. Based on the other posts I've read, I am describing my situation below.
I am trying to set up the printer from my Intel iMac with Mac OS 10.6.4
I am trying to set up the printer with the HP Setup assistant that I just installed from the printer software.
On the first wizard screen it tells me that my device is not configured (I agree)
Then I ask it to configure for a wireless network.
When I get to the Network Selection page, both my network AND my guest network (which I let my neighbor use) are shown on the list with full signal strength.
When I click my network and then continue, the HP setup wizard freezes, and I have to force-quit it.
When I click my guest network and then continue, I get the message that my network is not within the reach. (FYI, the printer is 10 feet from the router.)
I have tried powering on/off the printer, router, and computer at all different stages of the process with no luck.
For my Airport:
My radio mode is set to the most compatible choice
MAC access control is not enabled
Everything is WPA2 security
"Use wide channels" and "Create a closed network" are UN-checked
The channel is set to 11
I am happy to try the "Add network client" thing I saw on other posts, but I don't think I have a printer front panel where I can start the "WPS" (don't know what that is) process. If I do, it's not obvious and not in the HP manual.
My ISP is Comcast (cable internet).
I would really, really appreciate some help! Please let me know what information I forgot to include and I will be happy to provide it.
Thank you!
This question was solved.
View Solution.

First, you should be at 10.6.6, so please do Software Update (Apple menu) over and over until there are no more updates.
From where did you get the HP software for your printer? Was it labeled as being compatible with 10.6?
Finally, you will need to reset the printer so, let's do that:
Press and hold the Power button, press Network button, (on some models, press the Wireless button ), two times, press the
press the Cancel button three times, and release the Power button.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Why won't my new Airport Extreme recognize my USB Hard drive? My MacBook recognizes it. I already have had a great deal of trouble connecting my printer to print wirelessly, but finally resolved that. Now I want to add the external drive with a USB por

Why won't my new Airport Extreme recognize my USB external hard drive. I put a USB port on the base station, and the system recognizes my printer. When I click on disks - it lists my printer, and when I click on Printers it lists my printer. What do I need to do to get it to recognize the external drive? BTW, the MacBook recognizes it, no problem. I have erased it and reformatted it. I am running the new Lion OS. Any help is appreciated.

Yes, I saw a post on one of these threads about a powered USB hub so I ran over to Office Depot and picked one up. I was finally able to see the HD in the Airport Utility. Yay!

Airport Extreme Route - Logging into remote computer using VPN

is there anything i need to change on my airport extreme router. I used to be able to access remote computer via vpn and now I cant ever since i started using the airport extreme. Im trying to access remote computer using windows xp home.

bkohlmeier wrote:
On one of the 2wire config screens last night, it showed my various devices and next to each one said "IP" of 108.54.... so it was showing the public IP of each one, versus say "192.168.1.160".
Ok, that is weird. Is each IP different and how many devices do you have getting public IP's.. there should only be one available and the only device getting it should be the extreme.
If you only need a bridged modem. go out and buy a cheap single port modem. (I presume this is DSL service. Sorry I am not in US, so what is obvious to you may need spelling out).
We often use the cheapest TP-Link modem here.. TD-8817 which are like $25 for bridged modem.. works really well.
I think also you will find as far as pc is concerned the 2wire is actually the better router. Apple decided to use NAT-PMP on their routers instead of near universal upnp used by all windows networking and just about everything else. That makes opening ports that much harder on the Extreme for games etc.
With the new version utility you can turn on guest network even with the Extreme in bridge.. and what you miss in terms of dhcp is not that great.
If you want to get it working, let me suggest bridging the extreme for the moment. I am sure you will find no issues with Remote Desktop direct through the 2wire, as you probably used it in the past that way.

I have a Sony Bravia KDL46W905 TV but I can't get it to connect the Airport Extreme router

My Sony Bravia KDL46W905 TV won't connect to my Airport Extreme router and the internet. It recognises and picks up my home wireless network though and I'm inputting the correct password but still won't connect. The router is set to WPA2 Personal.
Anyone any ideas?

While most devices should connect using WPA2 Personal, please temporarily test using no security to see if the Sony TV will connect that way.
If it will, then try the more compatible setting of WPA/WPA2 Personal on the AirPort Extreme and test that way.
However, if the TV will not connect using no wireless security.....then it is a no brainer to conclude that the TV will never connect with security enabled....so more troublehooting is going to be required.
In that case, make sure that the name of your wireless network......
Does not exceed 20 characters, fewer would be better
Does not contain any special characters like an apostrophe, asterisk, dollar sign, etc
Does not have any blank spaces
For example, if the current name of your wireless network is something like.....
rpepler's wireless network
Change that to read something like.....
rpeplerwireless
Same rules for the wireless network password

Trying to get my air video app and my airport extreme router to work.

Hi there. I am getting really frustrated and desperate. I just purchased the app "air video" on my iPad. Installed the software on my mac. Works awesome when I'm on MY WIRELESS NETWORK. I didn't think it would be an issue once I left the house and tried to go on someone else's network to connect, but it just won't work. It keeps giving me the error "host not reachable". I tried opening up the air video troubleshooting info and tried everything but nothing seems to work. I tried under the "remote" tab in the air video server preferences. I clicked both "enable access from Internet" and the "auto map port" options. In the box below I just see the word status and the spinning wheel along with "looking for UPnP or NAT-PMP compatible devices" but the wheel has been spinning for about 15 mins. It doesnt appear to be finding anything.
I've also clicked off the "auto map port" to see if that would do anything. I got the pin and tried that. Still nothing. I tried to look for some information on port forwarding for my airport extreme but everything I'm googleing seems to be years out of date.
I am currently on Mac snow leopard 10.6.3 I believe. Everything is latest version. Using comcast modem with apple airport extreme router. Latest version of Air video app and software. On iOS 4.3.1.
Anyone that can try to help me out, I would be eternally grateful.
Thank you so much
Keith

* need to edit to" trying to get my iPhone not iPhoto**"

If you have an Airport Extreme router and a slow Internet connection ...

I know that Internet connection speeds are extremely variable, but I wanted to share this post for anyone having performance problems (very slow Internet connection speeds) while using an Airport Extreme router. This may or may not help you, but it might help someone.
I have a RoadRunner Turbo account, and I was experiencing consistently slow Internet download speeds (an average of only about 300KB/sec). However, when I bypassed my router and connected my Mac directly to the Time Warner modem my download speeds were 6 to 8 times faster (up to about 2MB/sec).
After weeks of tinkering and reading Apple documents I discovered that my Airport Extreme router had an improper setting. That setting is found under: Manual Setup -> Internet -> Internet Connection -> Ethernet WAN Port. When I was experiencing the very slow speeds, my Ethernet WAN Port setting was: '100 Mbps/Full Duplex.' To fix the problem I simply changed this to 'Automatic (Default).'
This one change resulted in a huge, positive performance boost for me. I hope this post helps other people.

You use an App like Filebrowser. Details here:
http://www.stratospherix.com/products/filebrowser/

Seeking a driver for my printer to run through my Airport Extreme router

Im trying to find a driver for my Lexmark X1100 series printer which would allow me to run the printer through the usb port of my Airport Extreme router. The printer works when plugged directly into the usb port of the computer. I have a Windows 7 Asus computer. Can anyone help me please. I am using the Bonjour printer wizard to set up the router for the printer. Thanks

There is no driver that will allow that, as this printer only works by connecting it to a host computer, not to a network. No printer driver or software is ever installed to the AirPort Extreme for any printer. Printer drivers and print/scan/fax software (if any) must be installed separately to each computer that will be using a printer.

Ethernet Connection Randomly Dropping w/ AirPort Extreme Router

My wired ethernet connection drops sometimes randomly, but I think it tends to do it more if I'm in an audio chat with someone on iChat (not sure). Here is my setup:
FiOS ISP (always been reliable in the past) -> AirPort Extreme (router) -> Cisco gig-e switch (reliable) -> 2008 Mac Pro running Snow Leopard (no I do not use wifi) (my computer) -> Internet sharing to my brother's computer via ethernet port 2 (set up after the new router was installed, but problem happened without it)
It seemed to start doing this once I switched the router to AirPort Extreme. We were using the one Verizon gave us, a junky Actiontec router that was messing with our DNS and port forwardings but wasn't dropping my computer's connection randomly.
I have it set to use DHCP. When it drops, other things have connection, just not my computer. It drops for about 30 seconds then comes up. I've already tried rebooting the router and the switch. I suspect that something is funny with the DHCP because I rarely get the message that my computer's name has already been taken (by itself!), which has always happened even with the old router. Nothing is stealing my address. Anything else I should try?

Try the basics first:
Change your router channel number. Most times this works & is all you have to do.
Disconnect & reconnect your modem. unplug it for about 10 seconds. Plug it back in. Do the same for Apple’s routers. Wait for everything to reboot.
System Preferences>Network
Click the Assist Me button.
In the next window that pops up, click the Diagnostic button & do the necessary.
Research Knowledge Base for network problems that pertain to the OS that is currently installed on your computer. See these basic networking KB Articles: http://support.apple.com/kb/HT1401 AirPort troubleshooting guide
http://support.apple.com/kb/HT2712 Using network locations in Mac OS X
Manually provided DNS server addresses are higher priority than DHCP's
http://support.apple.com/kb/HT1714 Solutions for connecting to the Internet, setting up a small network, and troubleshooting
============================
What to do when you can't connect to the Internet
Also, run the Airport Utility app which is located inside the Utilities folder.
=====================
If using a Linksys router, contact LinkSys Customer Support and/or post in their forums.
If using Apple's Airport, please re-post over in one of the AirPort Forums.

Using an Airport Extreme router with PC.

I was told that I could use the Apple Airport Extreme router with my PC - but I can't seem to figure it out. Any suggestions to get started?

Sorry to be so ignorant when it comes to this type of stuff. I have a laptop (Dell) and a home computer (PC). The Apple man told me all I had to do with my previous router was unplug it and plug in the Extreme and it would walk me through the steps. It didn't. I think I may have changed some settings on the PC. Now I can't even get the previous router to work so I'm hardwired in on my laptop to even get here.
Do I need to hardwire in the PC, download the above utility, then try to hook up the Extreme router? How do I make it "secure" or locked so no one else can use it other than ones with the key code?
Thanks so much for the above information. Going to try it now.

Should Airport Extreme router be routinely powered down?

I know the design helps it cool...but when done on the system at day's end, is it a good idea to power the airport extreme router down? That would mean pulling out the power cord.

While waiting for operations to take, I had a few moments to ask engineers some basic questions. For one, I teach computer graphic arts, and one of my issues is that other teachers use the computer labs as well and its difficult to train people to shut machines down say for the weekend. I asked the engineer...what about shutting down computers? Critical, or no?
His advice was that computers should be shut down at least once every three days to rest over night. Definitely over the weekend when everyone is gone.
Also...thanks on this bit of back and forth, its been instructive. From what I take from it...shutting the extreme down is half-a-dozen one or the other. Doesn't seem it will effect the unit itself, its longevity...but its warmth suggests to me energy is being used. My thinking is if my wife and I are going to be gone for several days or say a week's time...from the standpoint of energy, wouldn't hurt to shut it down. As for storms...the feeling is it should not all that much matter.

Lost location services with new airport extreme router

I have a wifi only Ipad 1 and he use to be able to find my location on my home network. However, last week my linksys router died and I've replaced it with an airport extreme router and now my Ipad is unable to find its location. I've checked the location setting and everything is on. Anybody has an idea of what I can do.
Thanks
Thierry

There isn't anything that you can do. Eventually, Apple's database in the sky will discover the location of your AE and start reporting your location. No, I don't know how long it will take. This datbase is, for whatever reason, a big mysterious secret. In the meantime, go to a local free WiFi location and confirm that location services works from there.

How do I connect a PC via ethernet to my new Airport Extreme router?

I just replaced an old Actiontec router with a new Apple Airport Extreme router to work with my Verizon FIOS service. Connection to all Apple products via ethernet or wireless works OK, however I cannot get the PC up and running via its ethernet connection to the Airport Extreme. Any help would be much appreciated.

If your other devices are working then it is probably the PC's IP configuration.
First, make sure that the PC is actually connected to the Extreme by verifying the lights are on at the Ethernet ports on the PC and the Extreme.
If you are using DHCP to manage the IP addresses then make sure that the PC is configured to "Obtain IP Address Automatically" for both IP versions 4 and 6.
When I replaced my Linksys w/ an Extreme I forgot that I had a couple devices configured with static (manual) IPs. My old one used the "192.168.1.nn" and my Extreme defaulted to "10.0.1.nn". Once i converted all the static IPs to the correct subnet then all was good.

My computer won't discover my AirPort Extreme router

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