My computer won't let me install the PalmOne Software

I have a strange problem. My computer decided on February 18 to no longer let me sync with my phone. I have been to Palm's Website and run through the trouble shooter, but nothing works. When I plug in my Treo 755p, the computer recognizes the hardware, but when I push the Sync button, I get two sounds from my computer--the "ta-DA" then the "DA-ta" sounds. I run Windows XP. Also, PalmDesktopWin62 has downloaded, but then won't fully install onto my computer. The Palm CD won't run either. Can someone please help me?
Post relates to: Treo 755p (Verizon)

can you please post the error messages you encountered when you install 6.2 and what version of XP are you using.
thanks.
Post relates to: Treo 680 (Unlocked GSM)

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My computer won't let me install the PalmOne Software

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