My computer won't recognise my touch

HELP!!!!!! My computer won't recognise my new touch zen... I'm running windows 98SE, did all the updates and still nothing, any suggestions?

Seanix200,
Ok, first off, when you plugged it in, did the system find new hardware? Do you get any indication that Windows sees that there is a device plugged into the USB port. If not then you may want to move to another USB port or try another system to make sure that this is not a problem with the Zen Touch itself.
If it does say it found new hardware, go into Device Manager and find the listing for the Zen Touch...it may be an unknown USB device. If it has an exclamation next to it, then you will want to double click on it and choose to reinstall the driver. This will give you another shot at the install.
Jeremy

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My computer won't recognise my touch

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