My computer won't recognize my ipod anymore. after all the trouble shooting i don't have an apple mobile device driver how do i get one?

Please help me! my computer no longer recognizes my ipod. After troubleshooting for 2 days i think I need an apple mobile device driver. How can I get one?

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?

Similar Messages

My computer won't recognize my ipod. It says the Apple Mobile Device USB Failed. What do I do now?

help.

Help here > iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

Mac Computer won't recognize 3G iPod anymore!

So I have two different iPods, both 3rd generation (10GB and 20GB) which my computers won't recognize. When I go to system profiler, it shoes that an iPod is connected via firewire but that's it. Nothing shows up on my desktop or iTunes application. The iPod will say "do not disconnect" and it looks as if it's charging but that's about it.
FYI: The three different computers I've tried it on 1.) iMac G4 / 1.25 Ghz / 10.5.6 OS X / iTunes 8.0.2, 2.) iMac G4 / 1 Ghz / 10.5.6 OS X / iTunes 8.0.2, and 3.) MacBook Pro / 2.16 Ghz / 10.5.6 OS X / iTunes 8.0.2. NOTHING SEEMS TO WORK
I haven't used these iPods in a long time but they both are responsive to being charged (one of the iPods only seems to charge when in 'disk mode', though). All I'm trying to do basically is restore both of them to their original factory settings and than I hope to start using them again.
If anyone has any suggestions or has dealt with similar problems I'd appreciate any help you can offer me. I currently connect them to my computers through a firewire/dock cable as my usb/dock cable which came with the iPod doesn't seem to work. Sigh.
Thanks

Since you opened it, try disconnecting the battery and the hard drive connector. It connects at two points, one at the hard drive and one at the logic board. Visually inspect the connection points for any corrosion. Then firmly reconnect at those two points and reconnect the battery. Be care with the delicate ribbon cable and connector that connects the two halves of the case. Without closing the case completely, see if it works any better.
NOTE: When you are about to close the case, be sure to align the HOLD switch on the case with the mechanism on the logic board. You'll see what I mean. It is easy to forget and then you have to open the iPod again to get the HOLD switch to work.
It is very possible that the hard drive is faulty. It's the most common failure for any iPod with a hard drive inside.
Both the 10GB and 20GB 3G iPods are the thinner type, with the single-platter hard drive. Those drives go up to 30GB (used in the 4G iPod photo). However, the earlier 30GB drive was the thicker two-platter type, so that type will not fit inside your thin iPod (they were used in the thick body 3G iPod). I've never tried a 30GB thin drive in a 3G iPod, but I see no reason why it would not work.
The larger capacity drives used in later iPods (starting with the 5G "video" iPod) use a different type of connector, so they will not work in any 4G and earlier iPod.
Since you seem to have one of the two working, and those hard drives are a bit expensive (and probably sold as used on eBay), I would put the new battery in the one that works and use the other one for spare parts. The 3G parts, such as the logic board and screen, are interchangeable. The cost of buying a replacement hard drive will get to a good way toward a new iPod that does a lot more stuff.

My computer won't recognize my usb keyboard when I turn it on. It keeps searching for a wireless keyboard. How can I get it to recognize my usb keyboard?

Why won't my computer recognize my usb keyboard when I turn it on? It keeps trying to find a wireless keyboard.

Hi there kmacmomma,
I would recommend taking a look at the troubleshooting steps found in the article below.
USB and FireWire Quick Assist
http://support.apple.com/kb/HT1151
-Griff W.

HT1351 My computer won't recognize my iPOD Touch even though it dose recognize my Clasic and New Nano. Any suggestions?

My computer won't recognize my iPOD Touch even though it does recognize my Clasic and Nano. Any suggestions?

Well, now I feel like an idiot. I was using TWO CORDS. Ya, don't make my mistake. The one I had a problem with was made by a company that was not apple, and it was for CHARGING. I bought it with charger, and that's all it can do. It doesn't send data like the real cable. So, check your usb cables. :S

My computer no longer recognizes my iPod Touch. And the iPod Touch does not recognize that it is connected to a computer.

My computer no longer recognizes my iPod Touch. And the iPod Touch does not recognize that it is connected to a computer. It has worked great for many days until today.
I’ve tried two different Apple cables.
I’ve tried different USB ports on the computer.
I have rebooted both the Mac and the iPod.
I’ve wiggled the cables and checked for dust in the connectors.
The iPod charges using this same cable connected to wall wart. That’s a good sign.
Both the Mac and iPod seem to work fine separate from each other. They just won’t talk anymore.
Mac mini
1.83 GHz Intel Core Duo
OS 10.4.11
iTunes 9.2.1
iPod Touch 32GB, version 3.1.3 (7E18), model PB533LL

I found this possible solution on another support thread, so I tried it.
turn off iPod
hold Sleep and Home buttons to start it.
When Apple appears, let go of Sleep button, but keep holding Home button.
When screen goes blank, let go of Home button.
Connect cable and check iTunes to see if it has conencted.
This did not work for me.
I then turned off the iPod, restarted the Mac, and restarted the iPod normally.
I connected them with the cable, and it works like normal. :-)

I uploded the new itunes software and now my ipod touch is not getting reconized in my itunes. I went through all the trouble shooting support from apple. But I do have a avast antivirus on my computer i wonder if that is what is holding it up

I uploded the new itunes software and now my ipod touch is not getting reconized in my itunes. I went through all the trouble shooting support from apple. But I do have a avast antivirus on my computer i wonder if that is what is holding it up

Could be since it (security software) is listed as #5 in the following:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

ITunes unable to recognize iPod, error message along the lines if "iTunes has detected an iPod but unable to recognise" I have followed all the trouble shooting tips and am still stuck? I am now being told by a friend I need a link sent to me to fix this

Hi,
I am need of help! I have had this issue for a while now and it's becoming frustrating.
My iTunes installed on my HP Windows 8 Netbook is unable to recognize my iPod, the error message along the lines of "iTunes has detected an iPod but unable to recognise"
I have followed all the trouble shooting tips and am still stuck? I am now being told by a friend I need a link sent to me to fix this??
Someone please help me fix this problem.
Many thanks.
Matt.

Hi
So just close iTunes and re-open iTunes thats it and that worked for you?
When you say reset your settings do you mean to factory settings? As my iPod was swapped at the store for a new one and the problem is still there...
Thanks.

When trying to do a recover and update an old iPod touch, "unknown error" occurs and nothing happens. I have followed all the trouble shooting suggestions but nothing works. Ideas?

When trying to do a recover and update an old iPod touch, "unknown error" occurs and nothing happens. I have followed all the trouble shooting suggestions but nothing works. Ideas?

Hi msclaude,
Welcome to the Support Communities! I'm not sure from your post what steps you have tried, but it sounds like you may need to use recovery mode to address the issue with your unresponsive iPod touch.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/en-us/HT201263
If you can't update or restore your iPhone, iPad, or iPod touch
You can put your iOS device into recovery mode, then restore it using iTunes.
Use recovery mode
You might need to use recovery mode to restore your device in these cases:
iTunes doesn't recognize your device or says it's in recovery mode.
You see the Apple logo onscreen for several minutes with no progress bar.
You see the Connect to iTunes screen.
Learn what to do if you see the progress bar onscreen for several minutes.
To put your device into recovery mode, follow these steps:
Turn off your device and leave it off.
Plug in your device's USB cable to a computer with iTunes.
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
When you see this screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.
When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
Use iTunes to restore your device. Restoring in recovery mode will erase your device. If you previously synced with iTunes or iCloud, you might be able to restore from your backup.Get more help
Learn what to do if you don't see your device in iTunes for OS X, or in iTunes for Windows.
If you put your device into recovery mode by mistake, restart it. Or you can wait 15 minutes and your device will exit recovery mode by itself.
I hope this information helps ....
- Judy

Old iPod mini can't be recognized after formatting, and iTunes 'Apple Mobile Device Driver not found.'

My roommate gave me an old iPod Mini a few days ago. It was working fine 'til I plugged it into my computer and it asked me to format it. I did, and now it cannot be recognized by iTunes or my computer. My computer views it as a "removable disk" which cannot be accessed. In devices, it is listed as an Apple iPod though, so I'm hoping not all is lost. I have tried many quick fixes I've read on internet (including changing disk letter) but to no avail. I have reinstalled the new iTunes and now that is telling me it has not installed properly, and when I ran diagnostics, it reads that the Apple Mobile Device Driver not found. I will copy & paste all the info from the diagnostic run below, and if anybody can help me with my new (old) iPod, I'd be everly greatful!
Thanks!!
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
TOSHIBA Satellite L775D
iTunes 11.0.1.12
QuickTime 7.7.3
FairPlay 2.2.32
Apple Application Support 2.3.2
iPod Updater Library 10.0d2
CD Driver Not Available
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.1.3
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number
Current user is not an administrator.
The current local date and time is 2013-01-08 11:16:27.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., AMD Radeon(TM) HD 6520G
**** External Plug-ins Information ****
No external plug-ins installed.
**** Device Connectivity Tests ****
iPodService 11.0.1.12 (x64) is currently running.
iTunesHelper 11.0.1.12 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Standard OpenHCD USB Host Controller. Device is working properly.
Standard Enhanced PCI to USB Host Controller. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPod mini running firmware version 1.4.1
Serial Number: JQ******S42
<Edited By Host>

OMG same thing here; rather annoyed and now have set up accounts on 2 comps(both 64 vista ultimate); about to try my 32 bit vista on my lappy; we'll see... i don;t have high hopes thoush.
What i knew about iPhone before buying it:
What You Need
To use iPhone, you need:
A new two-year wireless service plan with AT&T
A Mac or a PC with a USB 2.0 port and one of the following operating systems:
Mac OS X version10.4.10 or later
Windows XP Home or Professional with Service Pack 2 or later
Windows Vista Home Premium, Business, Enterprise, or Ultimate edition
iTunes 7.3 or later, available at www.itunes.com
An iTunes Store account
An Internet connection
You must be at least 18 years old to open a new AT&T wireless account. You will need a
major credit card to open a new iTunes Store account.
Yeahyeah check all that stuff;
Oh well; just when i thought i'd finally cross over to the beautiful packaging of APPLE. I remember in design school that form follows function. Thanks.
Windows Vista

My ipod touch version 4.2.1 is not recognized by Windows 7 after upgrading i tunes to 11.2. I have gone through all the trouble shooting suggestions twice

My ipod touch version 4.2.1 is not recognized by Windows 7 after upgrading i tunes to 11.2. I have gone through all the trouble shooting suggestions twice

Did it work with previous ii.x version?
If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar
Did you do everything here:
iOS: Device not recognized in iTunes for Windows
Including
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem

HT4972 I was downloading $15 worth of iTunes songs from a gift card when my iPod died. Now, no credit & no songs on my iPod. Where did either my $$ go or my songs that I paid for disappear? How do I get one or the other?

I was downloading $15 worth of iTunes songs from a gift card when my iPod died. Now, no credit & no songs on my iPod. Where did either my $$ go or my songs that I paid for disappear? How do I get one or the other? I have 2 of the same iPod's and logged onto both with the same as well as different apple ID's and passwords to each respective iPod and the completion of my downloaded songs has disappeared into thin air. Where did it go? How do I get the credit too re-download those songs to the correct iPod? Please help me!! [email protected]

What happens when you try to redownload them?
Downloading past purchases from the App Store, iBookstore, and iTunes Store
On a computer go to iTunes>Store>View Account>Sign in and go to purchased history and see if you actually purchased them.
Try redeeming the card again
Contact iTunes
Apple - Support - iTunes - Contact Us

When I connect my iPod touch it tells me that I need a new version of Apple Mobile Device Support and to uninstall iTunes and then re-install it, I've done that twice with the newest version of iTunes and it still doesn't work?

When I connect my iPod touch it tells me that I need a new version of Apple Mobile Device Support and to uninstall iTunes and then re-install it, I've done that twice with the newest version of iTunes and it still doesn't work?

Try:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

I plug my iPhone 3gs into my laptop and it no longer syncs with my iTunes. Ive tried all the trouble shooting methods and nothing works. My iPhone doesnt appear on iTunes or under "my computer." Does anyone know how to fix this?

I plug my iphone 3gs into my laptop and it no longer syncs with my iTunes. I've tried all the trouble shooting methods and nothing works. My iPhone doesn't appear on iTunes or under "My Computer." Does anyone know how to fix this?

If AMDS is running, you are using a USB port directly on the computer and not a hub, you have disconnected other USB devices except keyboard and mouse, you have completely uninstalled and reinstalled iTunes as described in http://support.apple.com/kb/HT1925, You have tried cleaning the connector on the bottom of the phone, you have tried a different cable, you have installed the latest USB drivers for your computer, you have disabled your antivirus and firewall, you are running as an Administrator account and you have tried creating a new user on your computer and connected when logged in as that user then you have exhausted my knowledge. The only other thing to try is a different computer. If it isn't recognized on a different computer you have a hardware problem. Good luck!

Itunes/computer won't recognize my ipod - my solution

I offer this only because I had a problem, it got solved and it might help others ...
And the answer was obvious, but only after I solved it ...
My computer wouldn't recognize my ipod. Connected it, nothing happened usually. iTunes wouldn't open. Sometimes it would recognize it for a second. It would toggle between recognition and nothing.
The answer, was simple.
My computer was old. I only had 256 ram.
iTunes is a memory hog.
When I realized this, I had better results when I closed out every other program and eliminated some processes.
But it still didn't work the way it should.
A new computer and a gig of ram ... all good.
Just wanted to share ...

See if any of these articles help.
Windows XP cannot detect an iPod.
USB drivers are not installed properly or are out of date.
iTunes 7 doesn't recognize the iPod.

My computer won't recognize my ipod anymore. after all the trouble shooting i don't have an apple mobile device driver how do i get one?

Similar Messages

Maybe you are looking for