My computer won't recognize my ipod. It says the Apple Mobile Device USB Failed. What do I do now?

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Help here >  iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

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  • I updated to iTunes 10.7 and now iTunes does not see my iPod Touch.  It says the Apple Mobile Device USB Driver cannot be installed.

    I updated to iTunes 10.7 and now iTunes does not see my iPod touch.  After the update I got a message that the Apple Mobile Device USB Driver could not be installed.  I have uninstalled and reinstalled iTunes 3 times, but still cannot fix the problem.  I have followed the suggested fixes in Apple Support.   Any suggestions?  Thanks!

    Try the actions here for that driver.
    iOS: Device not recognized in iTunes for Windows
    I would first do this:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

  • ITunes won't recognize my iPod. I have the Apple Mobile Device USB driver installed in my programs but it doesn't show up in my Device Manager or Services. Can someone help?

    So I connected my iPod to iTunes and an error message came up saying it needed an updated version of iTunes 64 bit and I was missing the Apple Mobile Device USB driver so I downloaded it because another discussion said that was the solution. I did but it wont show up in my device manager or services. Can someone help me figure out whats wrong?

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • I cannot get my computer to reinstall the Apple Mobile Device USB software.

    Originally, I updated my Itunes and after that, it would not recognize my iphone anymore. So after that, while following directions on the Apple support page, I tried to uninstall and then reinstall the Apple Mobile Device USB software. It uninstalled fine, but when I tried to put it back, it just kept telling me that the device could not be successfully installed. How do I get it to install?

    Morning Bugsy7238,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at this article:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    If the Apple Mobile Device USB Driver is not listed
    Disconnect the device from the computer.
    Save a screenshot by pressing the Home button and the Wake/Sleep button at the same time (the screen should flash briefly). Note: Taking screenshots and saving images on iPod touch requires iOS version 2.0 or later.
    Reconnect the device to the computer.
    Open the Device Manager in Windows as follows:
    Windows XP: Click Start > Run. In the resulting dialog type devmgmt.msc and press Return.
    Windows Vista or Windows 7: Click Start. In the dialog, type devmgmt.msc and press Return. If Windows needs your permission to continue, click "Continue".
    Windows 8: Move the cursor to the upper right corner, click the magnifying glass, type devmgmt.msc, and press Return.
    Expand all the sections labeled below (not all sections may be listed):
    Imaging Devices
    Other Devices
    Portable Devices
    Universal Serial Bus Controllers
    Look for the entry that recognizes the device as a camera. This entry should be called Apple iPhone,Apple iPad, or Apple iPod.
    If only "Unknown Device" appears
    If only Apple iPhone, Apple iPad, or Apple iPod appears
    Best of luck,
    Mario

  • Itunes won't install correctly in PC...Apple Mobile Device Service failed to start

    I have recently been getting messages that ITunes was installed incorrectly. I've followed all the recommend procedures and it still does not work. I'm also getting a message that the Apple Mobile Device Service failed to start. Also, when I plug in my Iphone to the computer, it downloaded the correct device driver but failed to recognize the Iphone so that I cannot transfer my photos to the PC. Do you have any advice?

    The error message I'm getting is #7, Windows #193. I have 64bit.

  • Why every time i connect my iphone to my computer said: this iphone cannot be used because the apple mobile device service is not started

    why every time i connect my iphone to my computer said: this iphone cannot be used because the apple mobile device service is not started

    I'd start with the following document with that one:
    iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

  • TS1538 My ipod touch will not connect to itunes. I reset the ipod touch. uninstalled itunes and installed it. Turned off firewall however the device manager still does not show Apple mobile device usb. What should i do next? I have windows 7.

    My ipod will not connect to itunes. I reset the ipod touch. uninstalled itunes and installed it. Turned off firewall however the device manager still does not show Apple mobile device usb. What should i do next? I have windows 7.

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

  • When starting the AMDS it just says "the apple mobile device service on local computer started then stopped. Some services stop automatically if they are not in use by other services or programs."... help?

    when trying to fix the ipod syncing/recognition by starting the AMD (apple mobile device) in admin tools section on my computer it came up with the message in the question aboce (the apple mobile device service on local computer started then stopped. Some services stop automatically if they are not in use by other services or programs.)
    i have restarted my comp etc and reinstalled itunes... recurrent issue.
    note - i wiped my ipod before this issue occurred, does this affect the problem?

    I would start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    or
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    Next see the the other actions of the following concerning the AMD
    iOS: Device not recognized in iTunes for Windows

  • I cannot load the apple mobile device USB driver to my computer

    I've been trying to load the Apple Mobile Device US Driver to my computer but cannot. When I go to the Device Manager and plug in my ipod nano the device briefly flashes in the disk drive heading, but then immediately disappears. What do I do?

    Hello Zotdragon,
    Thanks for using Apple Support Communities.
    To troubleshoot your iPod nano not appearing in iTunes on your PC please follow the steps in the article linked to below.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Take care,
    Alex H.

  • I synced my phone lastnight and now it says my phone cant connect to computer the Apple Mobile Device USB Driver doesnt work?!? i deleted itunes and reloaded still not working.... Does anyone know how to fix??? i just want to upgrade to IOS6

    Does anyone know why my Iphone will not connect to my computer all of a sudden? I backed it up lastnight. Now it wont even register with my computer.... It says Apple Mobile Device USB driver doesnt work all of a sudden???? i tryed deleting and reloading and nothing is working!!! someone please help =)

    Have you done:
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    What results do you get when you run this:
    iTunes for Windows: Device Sync Tests
    Do both the Home button and Power button work OK normally?

  • My iphone will not sync to my computer saying the apple mobile device has not started

    my iphone has not had problems with syncing to my computer. but when trying to sync today it wont. and my computer gives me a message that the phone cannot be used because the apple mobile device has not started. help?

    Type "apple mobile device service" into the search bar at the top of this page by "Support" and read the resulting help articles.

  • When trying to connect my iPad to my computer to download my info, the computer tells me iPad cannot be used because the apple mobile device service is not started.... What do I do to fix this?   Thanks!

    When trying to download my ipad2 by connecting to the computer it tells me that this iPad cannot be used because the apple mobile device service ia not started!  Help what do I do?

    Restart Apple Mobile Device Service
    http://support.apple.com/kb/ts1567

  • Ipod touch and iphone cannot connect, as no apple mobile device usb

    First the problems was my ipod touch, it did not connect to itunes, my computer or would not charge. I tried everything, uninstalling apple software, restarting apple mobile device manager. I tried to find the apple mobile device usb, and it was just not there. My iphone has been connecting fine in terms of connecting and charging, so when i connected it i found the apple mobile device usb and followed the instructions on this page http://support.apple.com/kb/TS1538#error52 so i went to delete the apple mobile device usb, then when i went to scan for hardwear changes it didnt install back, so now also my iphone cannot connect to itunes, but unlike the ipod touch it does connect to the computer and charges.
    Please some one help me!!!! i have been trying to fix it for ages, and and am at my wits end.
    thanks

    Have you tried:
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    - If your computer sees the iPhone but not the iPod and you are using the same cable and USB port that indicates an iPod problem. Have you tried resetting the iPod.? Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Also try running diagnostics.
    iTunes for Windows: Gathering and using iTunes Diagnostics

  • When i plug my ipod in it says ipod cant be read cuz the apple mobile device is not started.And i went to services and apple mobile device properties and start stops in the middle.and its on automatic.and there isnt a stop button.

    when i plug my ipod in it says ipod cant be read cuz the apple mobile device is not started.And i went to services and apple mobile device properties and start stops in the middle.and its on automatic.and there isnt a stop button.when i click start it says the apple mobile device services stopped in the middle then stopped.it said some services stop in the middle if not used by other services.and i just updated itunes before all a this and ever since ive had errors.

    Have you looked at this article:
    iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

  • ITunes doesn't recognize iPhone and Apple Mobile Device USB Driver is missing

    Hi. iTunes does not recognize my iPhone when I connect it to my PC via USB. I found iOS: Device not recognized in iTunes for Windows and went through the listed steps to diagnose the problem. The problem seems to be the Apple Mobile Device USB Driver. It is not listed in Device Manager and it does not seem to be installed on my PC. I followed directions for "If the Apple Mobile Device USB Driver is not listed" and I was not able to find anything. In that case there are no further steps that you can take listed on iOS: Device not recognized in iTunes. I then uninstalled and reinstalled iTunes and other software components (http://support.apple.com/kb/ht1923) three times but each time Apple Mobile Device USB Drive was missing. If anyone can advise me I would greatly appreciate it.
    iTunes: iTunes 11.1.5 for Windows
    iPhone: 4.3.3
    PC: Windows 7

    See TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5.
    See also Troubleshooting issues with iTunes for Windows updates.
    tt2

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