My computer won't shut down or restart b/c it says that I need to close Safari. However, my Macbook won't allow me to shut down Safari. How do I resolve this?
How do I get my Macbook Pro to shut down. It won't allow me to, b/c it says that Safari needs to close. However, Safari is closed, and when I re-open Safari to try to Quit Safari, it isn't in bold to allow me to Quit. How do I resolve this issue?
Force Quit .
Press command + option + esc keys together at the same time.
Wait.
When Force Quit window appears, select the application if not already.
Press Force Quit button at the bottom of the window.
Wait.
Application will quit.
If this does not help, press the power button for 7 or more seconds.
Computer will shut down.
Restart.
Similar Messages
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The title say its all.
You've tried closing iTunes and rebooting your Mac and seeing if you can delete them after your Mac has restarted ?
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HT204088 OS X Mavericks caused my mac to shut down. How do you resolve this issue?
OS X Mavericks caused my mac to shut down. How do you resolve this issue?
Some crappy software you have installed caused your Mac to shut down. Boot into safe mode and see if you have a kernel panic log in Console, System Diagnostic Messages. If so, post it here.
http://support.apple.com/kb/HT1564 -
I've uploaded Acrobat XI Pro and it freezes when I'm using it. I uninstalled and re-installed. When I login, it says that it is unable to validate the account and has an option to use the trial. How do I fix this?
This is an open forum, not Adobe support... you need Adobe staff support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
i put money to my itunes account. and now when i try and buy a song it keeps saying that it has to charge my card. why wont it let me use the giftcard money? how can i fix this?
If you still have your old card listed on your account then try selecting the 'none' option and remove it and then try entering the card's details from scratch. If that doesn't work then what is the full error message that you are getting, and the card is registered to the same name and address (including format and spacing) that you have on your iTunes account ?
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I authorizsed my computer but when I I try sync my iPhone it says that I need to authorize my computer, what do I do?
Hi RaychelM,
If you are repeatedly prompted to authorize your computer, even after you have already done so, you may find the following article helpful:
Apple Support: iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Regards,
- Brenden -
Every time I try to sign on it says that ichat lost the connection to the AIM account and the server connection was unexpectedly lost. How can I fix this?
Note For others.
For the Port Changes (or server names in some cases) you have to be logged out to make changes on the Server Settings pane.
9:41 PM Friday; October 28, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb( 10.6.8)
Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images." No, Seriously -
My ipod won't sync any thing in my iTunes library it always stop as soon as it starts backingup the Ipod a message appears that says iTunes cannot backup the Ipod "my Ipod" because a session couldn't be started withthe Ipod how do i fix this problem?
This is exactly what the message says: iTunes could not back up the iPod "austins ipod" because a session could not be started with the iPod.Try connecting your ipod to another computer and sync only 1 file or song just for isolation purpose only to see if it'll sync.
If still not syncing, then porbably you may have a bad iOS installed in iPod which is hard to see if it has a problem because you said nothing's wrong with iPod. I just saying is, it MIGHT have a bad iOS.
If you are unable to do a restore, put your ipod in DFU mode, then connect to iTunes and iTunes will detect your ipod in restore mode. Press shift key (PC keyboard) then click the restore button on iTunes. I hope you have your copy of IPSW file for restoration purposes. -
When I go to select the photos then hit the arrow to add to existing album it brings up my albums but they are blacked out and won't allow me to select the album I need the photos to go. How do I make it so the photos can go into an album?
Which albums are you trying to add them to ? You should be able to add them to new albums that you've created directly on the iPad, but you can't add photos to albums that were synced from a computer.
-
Trying to install flash player on a Mac. I keep getting an error message that I need to turn close Safari to continue. I don't have Safari open. How do I get past this impediment?
What Pat said:
Open Safari
From the upper-left of the screen, choose Safari > Quit Safari
You can now proceed with the installation. -
My safari won't open since having somehow downloaded Genieo, how can I resolve this?
I am a complete noob when it comes to fixing computers so any help that could potentially fix this is of great need.
When I click to open safari it just bounces then a window pops up and the details from this show:
Process: Safari [582]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 7.0.3 (9537.75.14)
Build Info: WebBrowser-7537075014000000~3
Code Type: X86-64 (Native)
Parent Process: launchd [151]
Responsible: Safari [582]
User ID: 501
PlugIn Path: /Library/Rapport/*/librooksbas.dylib
PlugIn Identifier: librooksbas.dylib
PlugIn Version: ??? (1)
Date/Time: 2014-04-04 21:48:09.748 +0100
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: FB93B2A6-B183-63C6-FDD2-979F5284FCB8
Crashed Thread: 16
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000920
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x920:
-->
__TEXT 000000010a7fc000-000000010a7fd000 [ 4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
Process Model:
Multiple Web Processes
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff92e1a9f2 read + 10
1 com.apple.CoreFoundation 0x00007fff92f90071 _CFReadBytesFromPathAndGetFD + 273
2 com.apple.CoreFoundation 0x00007fff92f8ff09 _CFReadBytesFromFile + 137
3 com.apple.CoreFoundation 0x00007fff92f8ea7e CFURLCreateDataAndPropertiesFromResource + 414
4 com.apple.CoreFoundation 0x00007fff92fe260a CFBundleCopyLocalizedString + 570
5 com.apple.Foundation 0x00007fff94885d5b -[NSBundle localizedStringForKey:value:table:] + 64
6 com.apple.AppKit 0x00007fff93d061f6 __55-[NSPersistentUIRestorer promptToIgnorePersistentState]_block_invoke + 875
7 com.apple.AppKit 0x00007fff93d05e4e -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 28
8 com.apple.AppKit 0x00007fff93d05def -[NSPersistentUIRestorer promptToIgnorePersistentState] + 213
9 com.apple.AppKit 0x00007fff93d05d13 -[NSPersistentUIManager promptToIgnorePersistentState] + 28
10 com.apple.AppKit 0x00007fff93d05b34 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 252
11 com.apple.AppKit 0x00007fff93d05909 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 557
12 com.apple.AppKit 0x00007fff93d0536b -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 242
13 com.apple.Foundation 0x00007fff94886f0a -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 294
14 com.apple.Foundation 0x00007fff94886d7d _NSAppleEventManagerGenericHandler + 106
15 com.apple.AE 0x00007fff9152ee1f aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 381
16 com.apple.AE 0x00007fff9152ec32 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
17 com.apple.AE 0x00007fff9152eb36 aeProcessAppleEvent + 315
18 com.apple.HIToolbox 0x00007fff95175161 AEProcessAppleEvent + 56
19 com.apple.AppKit 0x00007fff93d01246 _DPSNextEvent + 1026
20 com.apple.AppKit 0x00007fff93d00a2b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
21 com.apple.Safari.framework 0x000000010a860d00 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 161
22 com.apple.AppKit 0x00007fff93cf4b2c -[NSApplication run] + 553
23 com.apple.AppKit 0x00007fff93cdf913 NSApplicationMain + 940
24 com.apple.Safari.framework 0x000000010aa32c8d SafariMain + 267
25 libdyld.dylib 0x00007fff91cbf5fd start + 1
Thread 1:
0 libsystem_kernel.dylib 0x00007fff92e19e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff95a9bf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff95a9efb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff92e1a662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8e88a43d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8e88a152 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x00007fff92e19e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff95a9bf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff95a9efb9 start_wqthread + 13
Thread 4:: Dispatch queue: com.apple.root.default-overcommit-priority
0 libobjc.A.dylib 0x00007fff89a9c34e lookUpImpOrForward + 420
1 libobjc.A.dylib 0x00007fff89a8f169 objc_msgSend + 233
2 libdispatch.dylib 0x00007fff8e889fa3 _dispatch_root_queue_drain + 75
3 libdispatch.dylib 0x00007fff8e88b193 _dispatch_worker_thread2 + 40
4 libsystem_pthread.dylib 0x00007fff95a9bef8 _pthread_wqthread + 314
5 libsystem_pthread.dylib 0x00007fff95a9efb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff92e15a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff92e14d18 mach_msg + 64
2 RapportUtil1.dylib 0x000000010f328127 exception_handler::exception_messages_handler(void*) + 167
3 libsystem_pthread.dylib 0x00007fff95a9a899 _pthread_body + 138
4 libsystem_pthread.dylib 0x00007fff95a9a72a _pthread_start + 137
5 libsystem_pthread.dylib 0x00007fff95a9efc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff92e15a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff92e14d18 mach_msg + 64
2 libsystem_kernel.dylib 0x00007fff92e15576 mach_msg_server + 387
3 RapportDaishi.dylib 0x000000010ee8fb73 mig_rpc_server::server_working_thread(void*) + 67
4 libsystem_pthread.dylib 0x00007fff95a9a899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff95a9a72a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff95a9efc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff92e19a3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff8eb4edc0 nanosleep + 200
2 libsystem_c.dylib 0x00007fff8eb4ecb2 usleep + 54
3 RapportUtil1.dylib 0x000000010f2700e8 bp_heartbeat_thread + 376
4 libsystem_pthread.dylib 0x00007fff95a9a899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff95a9a72a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff95a9efc9 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff92e19a3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff8eb4edc0 nanosleep + 200
2 libsystem_c.dylib 0x00007fff8eb4ecb2 usleep + 54
3 RapportDaishi.dylib 0x000000010ee84b60 active_monitor_finish_thread(void*) + 160
4 libsystem_pthread.dylib 0x00007fff95a9a899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff95a9a72a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff95a9efc9 thread_start + 13
Thread 9:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff92e1a962 pread + 10
1 libsqlite3.dylib 0x00007fff927c31d4 unixRead + 100
2 libsqlite3.dylib 0x00007fff927e95ee readDbPage + 478
3 libsqlite3.dylib 0x00007fff927e818d sqlite3PagerAcquire + 349
4 libsqlite3.dylib 0x00007fff92894e72 checkList + 146
5 libsqlite3.dylib 0x00007fff9289569b checkTreePage + 1051
6 libsqlite3.dylib 0x00007fff928957ca checkTreePage + 1354
7 libsqlite3.dylib 0x00007fff92810d53 sqlite3VdbeExec + 59651
8 libsqlite3.dylib 0x00007fff9280140a sqlite3_step + 666
9 com.apple.WebCore 0x000000010bb80e39 WebCore::SQLiteStatement::step() + 73
10 com.apple.WebCore 0x000000010c2ca90e WebCore::IconDatabase::checkIntegrity() + 110
11 com.apple.WebCore 0x000000010bb80721 WebCore::IconDatabase::performOpenInitialization() + 65
12 com.apple.WebCore 0x000000010bb80033 WebCore::IconDatabase::iconDatabaseSyncThread() + 259
13 com.apple.JavaScriptCore 0x000000010b10353f ***::wtfThreadEntryPoint(void*) + 15
14 libsystem_pthread.dylib 0x00007fff95a9a899 _pthread_body + 138
15 libsystem_pthread.dylib 0x00007fff95a9a72a _pthread_start + 137
16 libsystem_pthread.dylib 0x00007fff95a9efc9 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff92e19e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff95a9bf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff95a9efb9 start_wqthread + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff92e19e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff95a9bf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff95a9efb9 start_wqthread + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff92e19e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff95a9bf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff95a9efb9 start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff92e19e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff95a9bf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff95a9efb9 start_wqthread + 13
Thread 14:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00007fff92e15a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff92e14d18 mach_msg + 64
2 com.apple.QuartzCore 0x00007fff89c8c377 CA::Render::Server::server_thread(void*) + 195
3 com.apple.QuartzCore 0x00007fff89c8c2ad thread_fun + 25
4 libsystem_pthread.dylib 0x00007fff95a9a899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff95a9a72a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff95a9efc9 thread_start + 13
Thread 15:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff92e15a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff92e14d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff92fdb155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff92fda779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff92fda0b5 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x00007fff948cc967 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x00007fff948cc76b __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x00007fff95a9a899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff95a9a72a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff95a9efc9 thread_start + 13
Thread 16 Crashed:
0 libsystem_pthread.dylib 0x00007fff95a9e4c0 pthread_setspecific + 52
1 librooksbas.dylib 0x000000010edc53b1 function_hook::hook_queue_enter(function_hook*, void*) + 177
2 ??? 0x00007f9a407016b4 0 + 140300482778804
Thread 16 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000016 rbx: 0x000060800000af20 rcx: 0x00007fff7b553c00 rdx: 0x0000000000000000
rdi: 0x0000000000000108 rsi: 0x000060800000af20 rbp: 0x000000010ed38f20 rsp: 0x000000010ed38ef8
r8: 0x000000000601002f r9: 0x000000010ed38e01 r10: 0x000000010ed38f70 r11: 0x000000010edc5300
r12: 0x00007f9a40701660 r13: 0x000000010fb36652 r14: 0x0000000000000000 r15: 0x000000010edb4000
rip: 0x00007fff95a9e4c0 rfl: 0x0000000000010282 cr2: 0x0000000000000920
Logical CPU: 3
Error Code: 0x00000006
Trap Number: 14
Binary Images:
0x10a7fc000 - 0x10a7fcffd com.apple.Safari (7.0.3 - 9537.75.14) <170ED2F7-108B-326D-96B6-D54CCA40AA85> /Applications/Safari.app/Contents/MacOS/Safari
0x10a804000 - 0x10ad0affb com.apple.Safari.framework (9537 - 9537.75.14) <4803DE3D-4606-3B70-A537-6D12F172665A> /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/Safari
0x10b0fa000 - 0x10b471ff6 com.apple.JavaScriptCore (9537 - 9537.75.12) <8018AEEE-9FAB-34DE-AF60-97B2F221747A> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/Jav aScriptCore
0x10b56e000 - 0x10b6a4ffc com.apple.WebKit (9537 - 9537.75.14) <CBAF76C6-E6F7-390A-A21D-CBCAF4A6896A> /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/WebKit
0x10b79d000 - 0x10b98eff3 com.apple.WebKit2 (9537 - 9537.75.14) <B3511A1C-A7E7-3F81-9EDB-2602C4EFAF19> /System/Library/StagedFrameworks/Safari/WebKit2.framework/Versions/A/WebKit2
0x10bb7a000 - 0x10c9ccffb com.apple.WebCore (9537 - 9537.75.14) <99715507-9651-3DCE-831B-BF815FB3DE44> /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
0x10ed3c000 - 0x10ed44ff3 libCGCMS.A.dylib (599.20.11) <BB1E8D63-9FA1-3588-AC5D-1980576ED62C> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
0x10edb5000 - 0x10ee2dfe7 +librooksbas.dylib (1) <05AF3496-E4DF-EF62-3320-6D159B6D5FDC> /Library/Rapport/*/librooksbas.dylib
0x10ee64000 - 0x10ee70ff7 +librooksmce.dylib (1) <36F8CFEE-4158-AFEA-3448-E92D4FB02B42> /Library/Rapport/*/librooksmce.dylib
0x10ee7e000 - 0x10eea5fff +RapportDaishi.dylib (1) <7090ADB9-D266-3FD9-BDB8-3D295524189E> /Library/Rapport/*/RapportDaishi.dylib
0x10eec1000 - 0x10ef33fe7 +trf.dylib (1) <86A60C92-55A7-48F6-34C2-08F6258505E4> /Library/Rapport/*/trf.dylib
0x10f257000 - 0x10f508ff7 +RapportUtil1.dylib (1) <F8740E6E-DA8E-CEB4-74A2-1786E4DBE5C2> /Library/Rapport/*/RapportUtil1.dylib
0x7fff62639000 - 0x7fff6266c817 dyld (239.4) <2B17750C-ED1B-3060-B64E-21897D08B28B> /usr/lib/dyld
0x7fff8900f000 - 0x7fff891cdfff com.apple.GeoServices (1.0 - 702.15.12) <5A4D463F-689F-3822-BF26-A19D51503019> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x7fff896d5000 - 0x7fff896d5fff com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) <F8D0CC77-98AC-3B58-9FE6-0C25421827B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff896ed000 - 0x7fff899d7fff com.apple.CoreServices.CarbonCore (1077.17 - 1077.17) <3A2E92FD-DEE2-3D45-9619-11500801A61C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff899d8000 - 0x7fff899e9ff7 libsystem_asl.dylib (217.1.4) <655FB343-52CF-3E2F-B14D-BEBF5AAEF94D> /usr/lib/system/libsystem_asl.dylib
0x7fff89a8a000 - 0x7fff89c37f27 libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
0x7fff89c5a000 - 0x7fff89c64fff libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
0x7fff89c65000 - 0x7fff89e01ff3 com.apple.QuartzCore (1.8 - 332.3) <80F1068F-4A34-34FB-9E05-A2DC0700D2F2> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff89e9e000 - 0x7fff89e9fff7 com.apple.print.framework.Print (9.0 - 260) <EE00FAE1-DA03-3EC2-8571-562518C46994> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff89ea0000 - 0x7fff89f0fff1 com.apple.ApplicationServices.ATS (360 - 363.3) <546E89D9-2AE7-3111-B2B8-2366650D22F0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff89f2c000 - 0x7fff89f39ff7 libxar.1.dylib (202) <5572AA71-E98D-3FE1-9402-BB4A84E0E71E> /usr/lib/libxar.1.dylib
0x7fff89fbf000 - 0x7fff89fccff4 com.apple.Librarian (1.2 - 1) <F1A2744D-8536-32C7-8218-9972C6300DAE> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x7fff89fcd000 - 0x7fff8a400ffb com.apple.vision.FaceCore (3.0.0 - 3.0.0) <F42BFC9C-0B16-35EF-9A07-91B7FDAB7FC5> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x7fff8a401000 - 0x7fff8a408fff com.apple.NetFS (6.0 - 4.0) <8E26C099-CE9D-3819-91A2-64EA929C6137> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff8a461000 - 0x7fff8a465fff com.apple.CommonPanels (1.2.6 - 96) <6B434AFD-50F8-37C7-9A56-162C17E375B3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff8a49d000 - 0x7fff8a4b9fff libresolv.9.dylib (54) <11C2C826-F1C6-39C6-B4E8-6E0C41D4FA95> /usr/lib/libresolv.9.dylib
0x7fff8a4c9000 - 0x7fff8a5b8fff libFontParser.dylib (111.1) <835A8253-6AB9-3AAB-9CBF-171440DEC486> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff8a5cc000 - 0x7fff8a5ccfff com.apple.CoreServices (59 - 59) <7A697B5E-F179-30DF-93F2-8B503CEEEFD5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
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0x7fff91670000 - 0x7fff9168eff7 com.apple.Accounts (113 - 113) <FEB37642-C973-3CD2-B279-142492266A16> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
0x7fff916cc000 - 0x7fff9172fff7 com.apple.SystemConfiguration (1.13 - 1.13) <63B985ED-E7E4-3095-8D12-63C9F1DB0F3D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff91968000 - 0x7fff91997fff com.apple.DebugSymbols (106 - 106) <E1BDED08-523A-36F4-B2DA-9D5C712F0AC7> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff91998000 - 0x7fff919a3ff7 com.apple.NetAuth (5.0 - 5.0) <C811E662-9EC3-3B74-808A-A75D624F326B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff919bc000 - 0x7fff919e1ff7 com.apple.CoreVideo (1.8 - 117.2) <4674339E-26D0-35FA-9958-422832B39B12> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff91ca0000 - 0x7fff91cbbff7 libPng.dylib (1042) <36FF1DDA-9804-33C5-802E-3FCA9879F0E6> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff91cbc000 - 0x7fff91cbfff7 libdyld.dylib (239.4) <CF03004F-58E4-3BB6-B3FD-BE4E05F128A0> /usr/lib/system/libdyld.dylib
0x7fff91cc0000 - 0x7fff91d25ff5 com.apple.Heimdal (4.0 - 2.0) <523EC6C4-BD9B-3840-9376-E617BA627F59> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff91d26000 - 0x7fff91d28ff7 libquarantine.dylib (71) <7A1A2BCB-C03D-3A25-BFA4-3E569B2D2C38> /usr/lib/system/libquarantine.dylib
0x7fff91e4e000 - 0x7fff91e58ff7 com.apple.CrashReporterSupport (10.9 - 538) <B487466B-3AA1-3854-A808-A61F049FA794> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff91ea0000 - 0x7fff91f62ff5 com.apple.CoreText (352.0 - 367.19) <24848DF1-67EC-3D41-9548-1F14C6DFBBF9> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff92032000 - 0x7fff92056fff libxpc.dylib (300.90.2) <AB40CD57-F454-3FD4-B415-63B3C0D5C624> /usr/lib/system/libxpc.dylib
0x7fff925ef000 - 0x7fff925f0fff liblangid.dylib (117) <9546E641-F730-3AB0-B3CD-E0E2FDD173D9> /usr/lib/liblangid.dylib
0x7fff925f8000 - 0x7fff9266bfff com.apple.securityfoundation (6.0 - 55122.1) <1939DE0B-BC38-3E50-8A8C-3471C8AC4CD6> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff9266c000 - 0x7fff9266fffc com.apple.IOSurface (91 - 91) <07CA8A59-1E32-3FB6-B506-18DAF58A8CE0> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff926af000 - 0x7fff926f6fff libFontRegistry.dylib (127) <A77A0480-AA5D-3CC8-8B68-69985CD546DC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff926f7000 - 0x7fff926f7ffd libOpenScriptingUtil.dylib (157) <19F0E769-0989-3062-9AFB-8976E90E9759> /usr/lib/libOpenScriptingUtil.dylib
0x7fff92755000 - 0x7fff92756fff libquit.dylib (161.2) <54B83D99-F84C-35E1-87D5-FCCB2F200FBD> /usr/lib/libquit.dylib
0x7fff92757000 - 0x7fff92757fff com.apple.Carbon (154 - 157) <45A9A40A-78FF-3EA0-8FAB-A4F81052FA55> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff927bb000 - 0x7fff928a5fff libsqlite3.dylib (158) <00269BF9-43BE-39E0-9C85-24585B9923C8> /usr/lib/libsqlite3.dylib
0x7fff92909000 - 0x7fff92980fff com.apple.CoreServices.OSServices (600.4 - 600.4) <36B2B009-C35E-3F21-824E-E0D00E7808C7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff92981000 - 0x7fff92983fff com.apple.OAuth (25 - 25) <22D42C60-CA67-31D7-A4A4-AFD8F35408D7> /System/Library/PrivateFrameworks/OAuth.framework/Versions/A/OAuth
0x7fff92984000 - 0x7fff9298ffff libGL.dylib (9.6) <A2EF4E15-EA08-396D-A1D4-29E1CED6876A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff92990000 - 0x7fff92995ff7 libunwind.dylib (35.3) <78DCC358-2FC1-302E-B395-0155B47CB547> /usr/lib/system/libunwind.dylib
0x7fff92996000 - 0x7fff9299bfff libmacho.dylib (845) <1D2910DF-C036-3A82-A3FD-44FF73B5FF9B> /usr/lib/system/libmacho.dylib
0x7fff92d07000 - 0x7fff92d48fff com.apple.PerformanceAnalysis (1.47 - 47) <784ED7B8-FAE4-36CE-8C76-B7D300316C9F> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x7fff92d49000 - 0x7fff92d52fff com.apple.speech.synthesis.framework (4.7.1 - 4.7.1) <383FB557-E88E-3239-82B8-15F9F885B702> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff92e04000 - 0x7fff92e20ff7 libsystem_kernel.dylib (2422.90.20) <20E00C54-9222-359F-BD98-CB79ABED769A> /usr/lib/system/libsystem_kernel.dylib
0x7fff92e82000 - 0x7fff92e86ff7 libcache.dylib (62) <BDC1E65B-72A1-3DA3-A57C-B23159CAAD0B> /usr/lib/system/libcache.dylib
0x7fff92e89000 - 0x7fff92ea6ff7 com.apple.framework.Apple80211 (9.3.1 - 931.58) <D5B2DD15-3DCC-31F6-9320-3A20A887C5D5> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff92f6a000 - 0x7fff9314ffff com.apple.CoreFoundation (6.9 - 855.14) <617B8A7B-FAB2-3271-A09B-C542E351C532> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff931fb000 - 0x7fff9324dfff libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
0x7fff9325d000 - 0x7fff932a2ffe com.apple.HIServices (1.22 - 467.2) <B7FCF008-C241-3862-BC63-E6EF4006A6E4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff932e2000 - 0x7fff9330affb libxslt.1.dylib (13) <C9794936-633C-3F0C-9E71-30190B9B41C1> /usr/lib/libxslt.1.dylib
0x7fff93389000 - 0x7fff93390ff8 liblaunch.dylib (842.90.1) <38D1AB2C-A476-385F-8EA8-7AB604CA1F89> /usr/lib/system/liblaunch.dylib
0x7fff934d3000 - 0x7fff934ddff7 com.apple.ProtocolBuffer (1 - 182.1.3) <82E68598-A8AA-3AF1-843E-2A64F19472D4> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x7fff934de000 - 0x7fff934e2fff libpam.2.dylib (20) <B93CE8F5-DAA8-30A1-B1F6-F890509513CB> /usr/lib/libpam.2.dylib
0x7fff934e3000 - 0x7fff93512ff5 com.apple.GSS (4.0 - 2.0) <62046C17-5D09-346C-B08E-A664DBC18411> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff93513000 - 0x7fff93543fff com.apple.IconServices (25 - 25.17) <4751127E-FBD5-3ED5-8510-08D4E4166EFE> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x7fff93c94000 - 0x7fff93cdbff7 libcups.2.dylib (372.2) <37802F24-BCC2-3721-8E12-82B29B61B2AA> /usr/lib/libcups.2.dylib
0x7fff93cdc000 - 0x7fff93cdcffd com.apple.audio.units.AudioUnit (1.10 - 1.10) <486A97CD-C1F7-324D-87BC-B07F7A415B68> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff93cdd000 - 0x7fff94853fff com.apple.AppKit (6.9 - 1265.19) <12647F2F-3FE2-3D77-B3F0-33EFAFF2CEA7> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff94866000 - 0x7fff94b64fff com.apple.Foundation (6.9 - 1056.13) <2EE9AB07-3EA0-37D3-B407-4A520F2CB497> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff94be8000 - 0x7fff94bf0fff libsystem_dnssd.dylib (522.90.2) <A0B7CF19-D9F2-33D4-8107-A62184C9066E> /usr/lib/system/libsystem_dnssd.dylib
0x7fff94e9a000 - 0x7fff94ea1fff libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib
0x7fff94ea2000 - 0x7fff94f01fff com.apple.framework.CoreWLAN (4.3.2 - 432.47) <AE6FAE44-918C-301C-A0AA-C65CAB6B5668> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff94f02000 - 0x7fff95008ff7 com.apple.ImageIO.framework (3.3.0 - 1042) <6101F33E-CACC-3070-960A-9A2EA4BC5F44> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff95139000 - 0x7fff95139fff com.apple.ApplicationServices (48 - 48) <3E3F01A8-314D-378F-835E-9CC4F8820031> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff9513a000 - 0x7fff953e4ff5 com.apple.HIToolbox (2.1 - 697.4) <DF5635DD-C255-3A8E-8B49-F6D2FB61FF95> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff953ef000 - 0x7fff95416ff7 libsystem_network.dylib (241.3) <8B1E1F1D-A5CC-3BAE-8B1E-ABC84337A364> /usr/lib/system/libsystem_network.dylib
0x7fff95417000 - 0x7fff956e7ffc com.apple.CoreImage (9.2.7) <BF88A02E-994E-3970-AC62-04248CA8DC46> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff956e8000 - 0x7fff956f4ff3 com.apple.AppleFSCompression (56 - 1.0) <5652B0D0-EB08-381F-B23A-6DCF96991FB5> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff956f5000 - 0x7fff956feff3 libsystem_notify.dylib (121) <52571EC3-6894-37E4-946E-064B021ED44E> /usr/lib/system/libsystem_notify.dylib
0x7fff95729000 - 0x7fff957d9ff7 libvMisc.dylib (423.32) <049C0735-1808-39B9-943F-76CB8021744F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff95a94000 - 0x7fff95a98ff7 libheimdal-asn1.dylib (323.15) <B8BF2B7D-E913-3544-AA6D-CAC119F81C7C> /usr/lib/libheimdal-asn1.dylib
0x7fff95a99000 - 0x7fff95aa0ff7 libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
0x7fff95aa1000 - 0x7fff95ab0ff8 com.apple.LangAnalysis (1.7.0 - 1.7.0) <8FE131B6-1180-3892-98F5-C9C9B79072D4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff95b46000 - 0x7fff95c34fff libJP2.dylib (1042) <01D988D4-E36F-3120-8BA4-EF6282ECB010> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff95cc2000 - 0x7fff95cddff7 libsystem_malloc.dylib (23.10.1) <A695B4E4-38E9-332E-A772-29D31E3F1385> /usr/lib/system/libsystem_malloc.dylib
0x7fff96c91000 - 0x7fff96ce9ff7 com.apple.Symbolication (1.4 - 129) <16D42516-7B5E-357C-898A-FAA9EE7642B3> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 7
thread_create: 2
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1050
thread_create: 31
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=202.2M resident=128.4M(63%) swapped_out_or_unallocated=73.8M(37%)
Writable regions: Total=1.1G written=5440K(0%) resident=22.6M(2%) swapped_out=0K(0%) unallocated=1.1G(98%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 140K
JS JIT generated code 8K
JS JIT generated code (reserved) 1.0G reserved VM address space (unallocated)
Kernel Alloc Once 8K
MALLOC 46.6M
MALLOC (admin) 32K
Mach message 8K
Memory Tag 242 12K
SQLite page cache 896K
STACK GUARD 56.1M
Stack 15.2M
VM_ALLOCATE 16.4M
WebKit Malloc 1232K
__DATA 23.6M
__IMAGE 528K
__LINKEDIT 80.9M
__TEXT 121.3M
__UNICODE 544K
mapped file 45.4M
shared memory 4K
=========== =======
TOTAL 1.4G
TOTAL, minus reserved VM space 408.8M
if anyone knows how to fix this issue please help.Genieo does not appear to be the problem but Rapport / Trusteer is.
PlugIn Path: /Library/Rapport/*/librooksbas.dylib < from your report
You need to remove Rapport ...
Instructions here > Uninstalling Rapport on Mac OS X | Trusteer
That software has casued many Mac / Safari users problems as noted from an Apple Support Communities search here. -
I was away for 6 weeks backpacking in europe with my iPod, and I got back yesterday, and now it won't sync with my laptop anymore, the circle has just been spinning, and I can't eject it. It did charge though.
- Close iTunes, force close if necessary. Then didconnect the iPod and reboot the computer and try again
- If you still having problem, reset the iPod . Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next place the iPod in Recovery mode and try to restore.
- Then try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If you can't turn the iPod off (that is requiored for recovery and DFU mode, then try letting the battery fullydrain. After charging for at least an hour try everything again. -
I cannot get my computer to find a device driver to connect my iPhone 4 to my computer so that I can transfer my pictures from my phone to my computer in order to free up some memory on my phone. Can you please help me. I have used the troubleshoot method on my computer and it does nothing. I have a Windows 8 computer. Thank you for your help.
Reinstall iTunes. Make sure you follow the instructions in this support document to the letter. http://support.apple.com/kb/HT1923.
You may have some problems because Apple has not certified that everything works with Windows 8 yet. -
We have two iPad 2s and on one apps keep shutting down but on the other iPad the same app is fine. We have deleted the app, hard restarted and it still shuts down. How can we fix this?
got the same problem. did the hard reset but to no avail. mine is ipad 2 16gb ios 7
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Hi There is a ghost search bar on my iMac that flashes continually, even during start up and shut down. How can i make this go away? Please help. x
Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.
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