My computer won't start up. All it shows is the apple icon on a grey screen. What do I do?

My computer won't start up. The apple icon comes on with a grey back grounds band it stays there. What should I do?

Try starting up in
Safe Mode
If nothing changes then start up holding down Command+R and use DiskUtility to repair your Hard Drive and permissions.
Pete

Similar Messages

  • My iphone doesnt want to start.all it shows is the apple icon.nothing more.i have tried holding the home button together with the lock button.what can i do .thanks

    my iphone 4 doesnt want to start . all it shows is the apple icon.i have tried holding the home button together with the lock button. nothing seems to work . please help.

    Plug the iPhone in with the Wall Charger. Then while plugged in do the Reset again, hold both Home and Power buttons until the iPhone Restarts. This usually begins to happen in less than 20 seconds time.
    If you this does not work you can try to Restore the Firmware on your iPhone. If you decide to do this, connect your iPhone to your computer with iTunes open. Hold both the Home and Power buttons until the iPhone is detected by iTunes in Recovery Mode, this takes about 20 seconds time. Restore your iPhone.
    If this does not work, you can try to Restore the Firmware on your iPhone in DFU Mode. Connect your iPhone to your computer with iTunes open. Hold both Home and Power buttons for exactly 10 seconds, release the Power Button and keep holding the Home Button until iTunes recognizes the iPhone in Recovery Mode, about 20 seconds more time. Restore the iPhone.
    If this does not work and you have Warranty or AppleCare Coverage take your iPhone to Apple for resolution of the problem.

  • My itouch won't turn on. All that shows is the apple icon and then the screen goes blue to white. Is there a way to fix this or is my itouch unfixable? HELP ME!!!

    My itouch won't turn on. All that shows is the apple icon and then the screen goes blue to white. Is there a way to fix this or is my itouch unfixable? HELP ME!!!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • When i plug in the phone, all i see is the apple icon on a blck screen and when i take the charger out its showing that the phone has not been charged...

    when i plug in the phone all i see is the apple icon on a blank screen. when i unplug it, it shows that the phone did not charge and is critical need of charging. what should i do?

    well duh, let it charge. the apple logo means that its turning on

  • My mac book pro won't start...its stuck on the apple icon and a rotating circle when i start my computer

    My mac book pro wont start....its stuck on the apple icon with a rotating circle below

    See this Apple note on steps to take to deal with the rotating circle on startup.

  • My computer won't recognize my ipod. It says the Apple Mobile Device USB Failed. What do I do now?

    help.

    Help here >  iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

  • My computer won't start up it's stuck on the blue screen

    my computer won't start up it's stuck on the blue screen

    I've researched and I'm doing the internet recovery HD, hopefully I can move on from this situation..

  • My iMac turns on the start up chime sounds, you see the apple icon on the screen and then it just shuts off.  Any ideas?

    My iMac turns on the start up chime sounds, you see the apple icon on the screen and then it just shuts off.  Any ideas?

    Do these two resets:
    SMC RESET
    http://support.apple.com/kb/HT3964
    Shut down the computer.
    Unplug the computer's power cord and ALL peripherals.
    Wait 15 seconds.
    Attach the computers power cable.
    Wait another 5 seconds and press the power button to turn on the computer.
    The 5 second timing is important to a successful reset.
    PRAM RESET
    Zap the PRAM
    Shut down the computer.
    Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
    Turn on the computer.
    Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
    Hold the keys down until the computer restarts and you hear the startup sound for the second time.
    Release the keys.

  • I copied itunes from old pc onto new macbook pro and now itunes recognises iphone but I have to sync entire library and lose all apps etc. The sync playlists etc is greyed out. what can I do?

    I copied itunes from old pc onto new macbook pro and now itunes recognises iphone but I have to sync entire library and lose all apps etc. The sync playlists etc is greyed out. what can I do?

    As this is asked daily I will just show you how to search.
    http://www.google.com/search?source=ig&hl=en&rlz=&q=site%3Adiscussions.apple.com +iphone+new+computer&aq=f&aqi=&aql=&oq=
    or
    http://www.google.com/search?source=ig&hl=en&rlz=&q=site%3Adiscussions.apple.com +iphone+new+computer&aq=f&aqi=&aql=&oq=#sclient=psy&hl=en&newwindow=1&safe=off&s ource=hp&q=site:support.apple.com+iphone+new+computer&aq=f&aqi=&aql=&oq=&pbx=1&b av=on.2,or.r_gc.r_pw.&fp=668845393480168f

  • I tried reseting my ipod when i turn it back on all you see is the apple icon and a loading symbol how do i fix it ?i tried reseting my ipod when i turn it back on all you see is the apple icon and a loading symbol how do i fix it ?

    i tried reseting my ipod when i turn it back on all you see is the apple icon and a loading symbol how do i fix it ?

    Try here:
    iPhone and iPod touch: Frozen and unresponsive

  • HT2188 My software failed a n now all I get is the apple icon! Can anyone help please

    My software failed a n now all I get is the apple icon! Can anyone help please

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • I reset my 3Gs, but now all I get is the Apple icon. It won't turn off or anything. Is it bricked? What is bricked? How do I fix it please. Can anyone help me please.

    Hi, I've just appear to have deleted my iphone and now all I'm getting is the Apple icon.
    It won't turn off or anything. I have tried holding in the off button and home button together,
    but the icon goes and comes back again. It won't connect to Itunes, as the device is not showing
    up. Can anyone HELP PLEASE. I think I need to reload Iphone back onto the device.

    Try to force your phone into recovery mode. Disconnect it from the computer's USB cord. Turn it off if you can by holding the sleep/wake switch until you see the red slide to off. If you can't turn it off, please continue. Press and hold the home button while plugging it into the computer's USB cord. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message.  http://support.apple.com/kb/HT1808
    Then you can restore your phone:  http://support.apple.com/kb/HT1414

  • IPad started acting up, so I reset and now all I get is the apple icon and I can't even turn it off screen frozen and has been for about 18 hours

    iPad started acting up, would not open books, screens come up that I never touched etc. so I did a reset, the apple icon showed up and has been on now for about 18 hours I can't even turn it off I plugged in in over night but still screen frozen? Any suggestions?

    Hello there, Gina1964.
    The following Knowledge Base article offers some great information for troubleshooting the issue you're describing:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • My macbook won't go to sleep unless I use the Apple icon on the task bar

    I have a late 2008 macbook unibody (old i know, but its still kickin)
    The computer won't go into sleep mode with the lid closed or if I hit the power button. i have to manually do it with the apple icon in the top of the screen.
    The ambient light that blinks while in sleep doesn't light up when I do this either. Its been like this ever since Lion, Mountain Lion and now Mavericks.
    I've done a clean install of Maverick on a brand new HDD. No change.
    *I have modified the computer since I've owned it.
    Upgraded from the OEM 2GB of memory to 4GB which is the max for my model.
    It didn't come with the illuminated keyboard so I bought the backlit one and installed.
    I also had to swap the motherboard to do this since my original did not have the backlight connector.
    **Note the old motherboard also had the same problem with the computer not going into sleep. So I don't believe its a hardware issue.
    (yes I plugged everything in and seated everything in a appropriate manner, I build custom PC's for friends all the time so I kind of know what to do and what not to do).
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    Everything else is all set to system defaults.
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    Check System Preferences > Energy Saver
    Select:  Put hard disks to sleep when possible
    Then click: Restore Defaults

  • Just upgraded 3GS to iOS 6 now all I get is the apple icon

    I just upgraded my 3GS to iOS 6 and now it keeps turning on and off only getting to the apple icon.  I tried plugging into iTunes but it won't recognize my phone

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...
    But... if the Device has been Modified... this will Not necessarily work.

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