My computer won
My MacBook Pro won't turn on at all. I knew it was low on battery when I had last used it, so I attempted to charge it but it still wouldn't turn on. Does anyone know what might be the cause of this? Thanks!
http://support.apple.com/kb/ts1367
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Adobe won't recognize that I uninstalled CS on old computer, won't let me activate on new computer
Adobe won't recognize that I uninstalled CS on my old computer, won't let me activate it on new computer.
Yes, uninstalling is not the same as deactivating. Call support to reset activations.
Mylenium -
As said above I just installed what size Mac and now my computer won't start. As soon as I downloaded it my computer was a little glitch but regarded it as nothing. my computer was later really buggy so I decided to restart it. My computer now will not restart/turn on no matter if it is in safe mode or not. In safe mode it gets around a third of the way and then the progress bar disappeared then the gear remains for a second then the screen goes black then that is it. By the way I have OS X Maverick's .1 or.2, maybe .3 but I doubt it. PS if you can tell me a legit application that will declutter all this space I seemed to have used, yet have no idea HOW! Thanks.
If SMC and PRAM resets do not bring back life to your MBA, make an appointment at an Apple store genius bar for a FREE diagnosis.
http://support.apple.com/kb/ht3964
http://support.apple.com/kb/ht1379
Ciao. -
I plugged in my brand new nano to my husbands desktop to get it registered, but had a problem mid way through when I tried to used an apple login that already existed. Now it's not registered and the computer won't recognize my device. How do I fix this?
iPod not recognized in 'My Computer' and in iTunes for Windows
Call U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273) to register your iPod Nano. -
I deleted the SystemConfiguration folder on OSX Yosemite and now my computer won't reboot.
I need some help. My WiFi connection kept disconnecting all the time so I looked on here and saw that you could fix the problem by following these steps
Navigate to /Library/Preferences using either method:
Terminal: open -a Finder /Library/Preferences
Finder: Open New Finder Window -> "Go" -> "Go To Folder ..." -> [ Type In: /Library/Preferences ]
Backup the folder "SystemConfiguration" by copying it to your Desktop.
Delete the folder as it sits in /Library/Preferences.
Done.
I didn't back up my SystemConfiguration folder and now my computer won't start up again. It gets frozen halfway on the reboot screen.
I don't know what to do. Please help.Hello Tian10an,
Do you have TimeMachine backup? If so you could try to recover(⌘+R) to the last available one.
Unfortunately other than that the only option for you seems to be reinstalling the OS. -
I recently updated my iPhone to IOS 8 and it said I need the latest version of iTunes to sync and back up however my computer won't allow it what do I do !?? Anything helps!!!
If it's in recovery mode, the data is already gone. Why did you never back up your important data?
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Tried charging my 2009 MacBook Pro but the green light won't turn on and now my computer won't turn on (it was working right before I attempted to charge it!) what do I do????? Even tried using another charger I had for it and nothing. No green light. Computer turn on. Now what??? Help!
QUOTE: "No green light. Computer turn on."
What? so were you able to turn on the computer with the new plug? does it give you any other light? amber/orange light? -
I used to be in control of whether or not Firefox would load for any particular session on my computer. Now, probably after some update I got in the recent past, Firefox has a mind of its own. It opens every time I turn on my computer. There are times I don't want to use any browser, including Firefox. For example, sometimes I just want to look at my mail. Don't have time for anything else, but my computer won't let me shut it down. Why? Firefox sneaked in. So I have to find it and close it before I can shut down the computer.
HELP!!! How can I stop Firefox from automatically loading?
Thanks.Welcome to Apple Support Communities
First, when you are going to turn off or restart your Mac, you will see a box called "Reopen windows when logging back in" in the shutdown or restart window. Untick this box and see if the App Store opens automatically in the next startup.
If it starts, open System Preferences > Users and Groups > Login Items, and see if the App Store shows up. If so, remove it from this list -
Somehow my settings have changed. When I open an email and there is a link, my computer won't allow it, also when I am doing a search, my computer won't allow certain links to open.
What I see is "ALLOW" in the upper right hand corner of the screen, and I have to click on that in order to continue my email or do a search. How did this suddenly happen and how do I change it back to being able to roam the Internet without having to click on ALLOW all the time?
Also, I set up Google as my home page, but it won't list Email or any other options. I have to type in Google in the Google box, then Email appears. How do I get the right Google set up as my home page so I can access Email without jumping through hoops.
Thanking you so much for your time and consideration.
Sincerely,
[email protected]Sign out of the iTunes Store. Sign in again.
tt2 -
I need to get back to my older version of Firefox - my computer won't accept Firefox 4 - how can I find my older version I had that I told to replace with Firefox 4.
I also want to restore the old version. I downloaded 4.0 this morning, and am entirely unable to use it. All I can do is stare at that beachball.
The concept was nice, but the implementation leaves much to be desired.
I've attached a screenshot of "Not Responding" Firefox, eating up 93.9% of my CPU. Consistently.
How do I retrieve Firefox 3? -
How can I transfer my iTunes data from one computer to another? PS. My old computer won't turn on
I Recently bought a new computer and I need to transfer all my iTunes data from my old computer to the new one, how can I do that? And by the way, my old computer won't turn on
Hello Nousernamebrah
Well get get your music from your old computer to your new computer, the old computer would have to work and turn on to access the files to be copied over. You also can access any previous purchased music and download it to your new computer as well. Check out the articles below for more information.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
Download past purchases
http://support.apple.com/kb/HT2519
Regards,
-Norm G. -
Computer won't play music thru itunes, CD's nor library???
itunes will not play anything, and my computer won't play CD's either. It's like it doesn't even recogonize that there is a CD in the drive. I checked and the driver seems to be there in the list of programs, but it won't work. can't import CD's to itunes or play them. but the wierdest part is my computer won't play the music I have in my itunes library either. No go. what could the matter be?
Sometimes, my computer would be a pain and it took me forever to for the CD to load. About the playing music thing I don't know, but I think the not recognizing CDs is pretty normal. Unless you have a really high speed computer, have you tried defragging it?
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New iPod Touch won't sync with computer - have latest version of iTunes and Snow Leopard (10.6.8). Computer won't even acknowledge the iPod. Have restarted both, changed ports, etc. What's do I need to do?
Have you tried here:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
Do not forget the Additional Information topic. -
IPod not recognised by computer, won't charge + displays sad iPod face
Ok, whenever i attempt to charge my iPod with the mains, it resets itself then shows a sad ipod face. When i connect it to my computer it resets itself, shows the sad face and then sticks on the low battery screen. The "five r's" do absolutly nothing, (didn't last time either)and i've tried forcing it into disk mode, but it ain't happnin' lol. I've also dropped it quite a few times to see if it would correct the disk, but it hasn't. iPod also had a new battery this morning.
Anythin' else i could try?
PLEASE, HELP!!
iPod Fourth Gen Windows XPHello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/ipod/download/
http://www.apple.com/itunes/download/
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iPod Updater and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iPod Updater and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921�
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call. -
Some of my songs on iTunes on my computer won't play. It asks for my Apple ID which I enter to authorize the computer, then it tells me it's already authorized but still won't play. Ideas?
Thank you. This was working for a minute, now when I go to the store it says that iTunes has stopped working and shuts down. I tried reinstalling it, but it still having the same issue. Any ideas?
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Computer won't recognize network printer - HP OJ Pro 8600
My computer and printer are both connected to the same wireless network, but my computer won't recognize the printer (using the host name, IP address, or otherwise). It's maddening, because it worked when I first set it up a year ago and just recently stopped - I uninstalled and reinstalled everything. My iPhone can pick up the printer and print wirelessly, but there's an issue when I try to connect my computer using the HP software.
Hi @petersaaron , and welcome to the HP Forums!
I understand you're having issues utilizing your printer from your computer. I would like to the help with that!
I would recommend starting with a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would then suggest downloading and running the HP Print and Scan Doctor.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.
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