My computer wont let me update itunes.
everytime i try to download the new version of itunes, my computer will download the program and computes space for the upgrade, but it gets an error and then stops. it then says that it cannot remove the old version of itunes. I can't add songs from my itunes anymore unless i update to the new version. im trying to download 11.1.2
it then says that it cannot remove the old version of itunes.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?
Similar Messages
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Please I need help I do not want to lose all the music off this iPod. I have a new laptop and the laptop I originally had all my music on has viruses and I think that may be the problem and it wont let me download iTunes again. Please help me
Did you authorize your new computer in iTunes under the Store menu?
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My computer wont let me download itunes
hi i tried to download itunes to my windows 7 (Dell ) Computer and it wont let me
See Troubleshooting issues with iTunes for Windows updates. Try another browser or the direct download links there.
tt2 -
My computer wont let me open itunes
it's been about 2 weeks were i can't open my itunes library every time i try to open it a thing pops up that says iTunes.exe-Bad Image and it says 'The application or DLL C:\Program Files\common Files\Apple\Apple Application Support \Video Toolbox.dll is not s Valid windows image please check this against you installation diskette' and i press ok and another thing pops up saying 'itunes was not installed correctly. Please reinstall iTunes. Error7(windows error 193). I have reinstall itunes about 3 times already and i keep getting the same thing.
every time i try to open it a thing pops up that says iTunes.exe-Bad Image and it says 'The application or DLL C:\Program Files\common Files\Apple\Apple Application Support \Video Toolbox.dll is not s Valid windows image please check this against you installation diskette' and i press ok and another thing pops up saying 'itunes was not installed correctly. Please reinstall iTunes. Error7(windows error 193).
Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. Now head into your Add or Remove programs control panel, select "Apple Application Support", click "Change" and then click Repair.
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post (although it's for Vista and 7, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things):
Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever since I did that my itunes won't open any more. Itunes starts but before anything loads a window pops up saying that the prograam has encountered a problem and sh... -
I just recently purchased 3 songs from itunes not knowing that I had no money on my debit card (visa) left. My iphone wont let me update my apps and says that there was a billing problem with my last purchase. I dont know what I am supposed to do! I dont understand why it worked in the first place when it wasn't supposed to!
There seems to be a billing problem with the iTS. I've been trying to make purchases today (Dec 9th) too and it reports either the iTS can not process payments or it says my card was declined. I even changed the payment method to Paypal (which is never declined) and still no go.
I don't think it is "you" but a problem at Apple. Some popular new apps were released recently like Logic Pro and perhaps they're getting bombarded as they did when Lion was released.
Wait a few hours and then try again. -
My itunes in computer wont let me transfer my apps to my ipad. I have the latest version of itunes. Please help. When I press sync it says its syncing but at the end the apps are still not on my ipad.
I need help. Hope you could help me.Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
The computer insnt letting me update the new itunes. So i deleted it all and now it ses when i try to download a new one that it cant delet the old itunes ... what could i do
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
HT4972 my ipod touch wont let me update IOS and becuase of that i cant download any apps
my ipod touch wont let me update IOS and becuase of that i cant download anything of the app world is there anyway of helping me
Do you have a 2G iPod. Those can only go to iOS 4.2.1.
A 1G can only go to 3.1.3
A 3G only to 5.1.1
Identifying iPod models
What version of iTunes is on the computer? The latest is 11
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318. -
HT5622 my phone wont let me update or download anything
Hi My phone wont let me update apps or download music
Howdy Irishinked,
Thanks for using the Apple Support Communities.
If you're being prompted that your payment information needs to be veriefied, then there is some aspect of your payment type which is being denied by your financial institution. I'd like you to please follow the steps below to verify your information.
Open iTunes. If you are signed in to iTunes, skip to step 4.
Note: Verify that you are signed in to the correct iTunes account. If you are unsure which account you're signed into, choose Store > Sign Out and proceed to step 2.
Choose Store > Sign In.
Enter your account name and password, then click the Sign In button.
Choose Store > View My Account.
Click the Edit Payment Information button.
In the Payment Method section, choose None.
Click the Done button at the bottom of the page.
Click the Edit Payment Information button again.
Enter your billing address exactly as it appears on your credit card statement.
Select your credit card type in the Payment Method section.
Enter your credit card information, your card's security code, and the expiration date.
Click the Done button at the bottom of the page.
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
iTunes Store: My credit card's security code or zip code does not match my bank's records - Apple Support
Have a good one,
Alex H. -
How to fix my Apple ID from not being disabled? I have changed the password many times already and it still wont let me update apps or download apps
Apple ID disabled
http://support.apple.com/kb/TS2446
If you still have problem, contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html -
I added a card to my account and now it wont let me remove the card and it wont let me update any of my apps or let me download any free apps
Sign in to your iTunes Store account. From the menu bar click Store > View My Account
Click the Edit button to the right of Payment Type
Select None then click Done. -
i no longer have a credit card and it wont let me update my apps how do i erase credit info from iphone
Hello there, NayNay32.
The following Knowledge Base article offers up some great infomation in regards to changing your payment information in iTunes:
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
There is also a link to see what to do if you do not have the None option or cant select it:
Why can’t I select None when I edit my payment information?
http://support.apple.com/kb/TS5366
If your issue still persists, then:
Get help
If you need help changing your payment information, contact iTunes Store support.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Wont let me update or download free apps says i need payment verification but im not buying anything
wont let me update or download free apps says i need payment verification but im not buying anything
Howdy Irishinked,
Thanks for using the Apple Support Communities.
If you're being prompted that your payment information needs to be veriefied, then there is some aspect of your payment type which is being denied by your financial institution. I'd like you to please follow the steps below to verify your information.
Open iTunes. If you are signed in to iTunes, skip to step 4.
Note: Verify that you are signed in to the correct iTunes account. If you are unsure which account you're signed into, choose Store > Sign Out and proceed to step 2.
Choose Store > Sign In.
Enter your account name and password, then click the Sign In button.
Choose Store > View My Account.
Click the Edit Payment Information button.
In the Payment Method section, choose None.
Click the Done button at the bottom of the page.
Click the Edit Payment Information button again.
Enter your billing address exactly as it appears on your credit card statement.
Select your credit card type in the Payment Method section.
Enter your credit card information, your card's security code, and the expiration date.
Click the Done button at the bottom of the page.
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
iTunes Store: My credit card's security code or zip code does not match my bank's records - Apple Support
Have a good one,
Alex H. -
i have a problem, my ipod wont let me update anything. because my little brother bought something when my credit card had no money on it, how do i make this go away
You need to add a valid payment method to your account. Purchasing and redeeming an iTunes gift card will work
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It wont let me download itunes, it keeps saying error. How do i fix it?
it wont let me download itunes, it keeps saying "error". How do i fix it?
You say "It won't let me download iTunes ...". I cannot imagine what you mean. What does "It" mean?
iTunes is a part of iOS on your iPhone. If your iPhone can turn on, iTunes is already there. You cannot separately download iTunes to iPhone; you would have to update iOS to get a fresh copy.
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