My comuter won't recognize my Cosmos 3. Need help.

I want to download my pictures on to my computer but no matter what I try I can't access my phone through my computer. I don't know what I'm doing wrong.

I ran into this problem recently where the iPod won't play continuously through the videos. It had been playing through a playlist - it only worked as a playlist of videos - but now it won't even do that. I suspect, although I'm not certain, it may have to do something with the upgrade to the most recent iPod update that came with the iTunes 7 update. Either that, or something else may have gone wrong because I recall seeing a Sleep Timer option after the update on the iPod, but now that is gone as well. I tried to reinstall the iPod software, but it only gave the option to uninstall rather than reinstall or repair it. I've had this 60Gb iPod for a few months. Hopefully some light will be shed on this situation soon.

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Ibook won't recognize certain CD-Rs (need help quick)

I used my work PC to burn a CD-R ("Corporate Express" 700MB/80 min, 52x compatible). The disc includes a Powerpoint presentation and a few jpegs. My iBook sounds like it's trying to read it but nothing pops up in the Finder or Desktop. I see an un-named 35MB file in the Disc Utilities area but can't access anything. Assuming the disc is fine, is this a Windows/Mac compatibility issue or a Mac/CD compatibility issue ? Anything I can do?

Carteberry:
a couple of questions/suggestions:
1. What version of PowerPoint was the PC using?
2. Which version is the Mac using?
3. Can the CD be safely ejected?
4. Can you successfully mount this CD on your PC?
5. Can you successfully burn CDs on your iBook?
6. Can you mount various media on your iBook?
7. Have you tried various troubleshooting techniques, such as resetting the PMU, zapping PRAM, etc?
7. Is this a first occurence, or have similar things happpened in the past?
8. Which iBook model are you using, and what drive does it have?
9. What OS are you using? 10.2? 10.3? 10.4?

Have an older 17 MacBook Pro, running OS 10.5.8. Software update says everyting is current. Just bought new iPhone 5S. Mac won't recognize phone, says I need newer version of iTunes. Have no problem with computer recognizing old phone or iPad.

Have an older 17 MacBook Pro, running OS 10.5.8. Software update says everyting is current. Mac doesn't have iCloud, preferences still shows MobileMe. Just bought new iPhone 5S. Mac won't recognize phone, says I need newer version of iTunes. Have no problem with computer recognizing old phone 3 or 1-1/2 year old iPad. I suspect I need to update OS, but as software update isn't telling me to do so, can I? What version would I need to go to?

Your MacBook Pro can be updated to run Mac OS X "Snow Leopard". Buy it. That will enable you to run the latest iTunes version.
Online (US): http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
Online (UK): http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
Germany: http://store.apple.com/de/product/MC573/mac-os-x-106-snow-leopard
Elsewhere: call the phone number in the Apple Online Store
Apple's price is $19.99, £14.00, €18.

Cannot sync my ipad . . . keep getting message " requires version 10.6.3" or later . . . I've already downloaded 10.7 to my mac . . . won't recognize Ipad either . . . help

Cannot sync my ipad . . . keep getting message " requires version 10.6.3" or later . . . I've already downloaded 10.7 to my mac . . . won't recognize Ipad either . . . help

I'm having a similar problem. Perhaps more complex. I just downloaded the 10.6.3 and it didn't solve the problem for my iPhone 5.
I have the new iPhone 5 and iTunes is asking for iTunes 7.0 in order to recognize the phone. I tried to download iTunes 7.0 but an error comes up stating that I need the 10.6.8. Well I tried to download the 10.6.8 and an error message came up saying that I need minimum of 10.6. So now I'm confused....
These are the error messages in order.
1. The iPhone “iPhone” cannot be used because it requires iTunes version 10.7 or later. Go to www.itunes.com to download the latest version of iTunes.
2. This update requires Mac OS X version 10.6.8 or higher.
3. This update requires Mac OS X version 10.6.
Will I have to pay for the 10.6?
Thanks so much in advance.

My macbook pro will not shut down. It tells me that safari has cancelled shut down and to quit safari and try again, but every time I try to quit safari it won't let me. I need help...I don't know what to do.

My macbook pro will not shut down. It tells me that safari has cancelled shut down and to quit safari and try again, but every time I try to quit safari it won't let me. I need help...I don't know what to do.

Have you tried holding the power button down for several seconds? I would try the force quit as mentioned earlier first, or go to the Activity Monitor in Applications>Utilities and try force quit there.

Hello. After i upgrade to moutain lion my WD my book studio stop working and my mac doesnt recognize it. I need help please

Hello. After i upgrade to moutain lion my WD my book studio stop working and my mac doesnt recognize it. I need help please

yes, it appears in disk utilities. but i cant get any information of what is inside. thank for your interest in my issue

IPhoto won't recognize my older ipod. please help i want to save some older pictures.

iPhoto won't recognize my older ipod as device. I reset the iPod. itunes regognizes the iPod also it comes up in the side as a device in regular folders, image capture does not regognize. I want to import photos from older iPod (click wheal) to iPhoto. thanks

Its an ipod Classic 80GB

1.8 PowerPC G5 won't recognize WD external HD? Help?

Hi,
I've recently upgraded from a 1.8 PowerPC G5 to a new MacBook. I want to back up all my music and photos to an external drive before migrating my information from my PowerPC to my MacBook (as I've heard sometimes it doesn't work according to plan).
I have an old WD External Hard drive (WD2500ME) 250 GB. I've used this in the past to back up my music but it has been a while. Recently I noticed that it when I plug it in to my PowerPC it doesn't appear on the desktop, or in Disk Utility?
I consulted the WD troubleshooting website, went through their protocols, and this is what they said:
'If the drive doesn't show up in Disk Utility, then the last option you have is to connect the drive to another Mac. If it works, then there's an issue with either the hardware or drivers on the primary Mac. You will then have to troubleshoot that computer and operating system. Both of these are handled by Apple.'
When I plug the WD Ext. HD into my new MacBook it appears in Disk Utility and in the Finder. I can see the files.
This is the stage I'm at now, but I'm a bit at a loss as what to do next?
Any help would be greatly appreciated.

Is the drive connected via USB or Firewire?
USB and FireWire Quick Assist
http://support.apple.com/kb/HT1151?viewlocale=en_US
What to do if your computer won't recognize a FireWire device
http://docs.info.apple.com/article.html?artnum=88338
Dealing with FireWire problems (drives not mounting, devices unrecognized, etc.)
http://www.macfixit.com/article.php?story=20041221081432908
Common fixes for USB device issues (unrecognized, etc.)
http://www.macfixit.com/article.php?story=20070824012114701
 Cheers, Tom

Hi I just upgraded software through iTunes then unplugged iPhone now it is stuck on the connect to intunes screen, it won't turn off and iTunes and my computer won't recognize my phone? Please help

Hi I just upgraded software through iTunes then unplugged iPhone now it is stuck on the connect to intunes screen, it won't turn off and iTunes and my computer won't recognize my phone? Please help

My phone is doing the same thing. My computer acknowledges that I have connected my iPhone 4, however, iTunes will no longer connect or sync to my iPhone 4. I have uninstalled iTunes, Bonjour and all Apple products from my pc. I have re-installed them back on. I have reset my phone. I have emptied my temp folder. I have done everything. If my iPhone cannot update and sync with iTunes then I may as well get another phone from somewhere else. I am disappointed that I cannot resolve this issue.
Rebeccaspe31, were you able to resolve your issue? If so how?

MBP won't boot recovery USB drive, need help

HDD failed on 15" mid2009 MacBook Pro, purchased a Seagate 1TB hybrid drive (SSHD) to replace it with. Went to boot to USB recovery drive with OS X 10.8 using option/alt on boot and would only get the folder with flashing question mark. Tried command+R also. Tried different USB ports. Tried with HDD pulled out. The USB recovery drive does work because we were able to boot to it from a different MBP, and verified the files on it with Disk Utility. Just can't get any kind of recovery options or anything on this Mac with replaced HDD. Need help. Never encountered anything like this, can't find anything like it online, and none of my coworkers can figure it out. We've all been working comps for yrs, one even an ex apple-tech. Thanks for any suggestions!!

Sorry - missed that part about having used both USB ports...
Since you've verified that the USB thumb drive works on another Mac, and that it won't boot whilst holding down the option key, I would advise taking your machine to an Apple Store or an AASP to have them diagnose your machine (which will be free). They, too, should have USB sticks that they can use to test the machine.
Good luck,
Clinton

Itunes won't recognize ipod nano (6th gen) HELP :(

I have restarted the computer and done everything the 6th gen troubleshooter has told me. I have a packard bell desktop PC, the operating system is Windows Vista and all the USB ports are working. I previously had an ipod on my laptop but itunes did the same thing so I synced it into my desktop and it worked perfectly. I got a new ipod, exactly the same, and plugged it in only to find this again. I have tried everything i need some help. Could it be my white ipod charger cable?

1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
3. Check the USB cable
4 Verify that Apple Mobile Device Support is installed
5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job
7. Check for third-party software conflicts.

Windows XP won't recognize my iPhone 3GS! Help!

Well one day I was about to sync my iPhone, but then I realized that I needed to update iTunes. Well I did so and then the computer was installing/scanning my camera, I pressed cancel and then after that everything went wrong. Then I repluged it back in now "My Computer" and iTunes doesn't even recognize it anymore. Nothing pops up, it's like I'm plugging it into a nonfunctioning computer. I want to know what I did wrong and how I can fix it. Thanks for your help!
P.S. Any other computer it works perfectly, except for mines.

Right click "My Computer". Select "Properties". Then select the "Hardware" tab. Then click the "Device Manager" button. Scroll down and look for a yellow question mark. Right click it and tell it to update the drivers. That should take you back to where you were when you accidentally hit the "Cancel" button.

HT1349 My macbok won't recognize my ipod/phone. please help.

I've tried reinstalling software, checking for updates, and resetting the devices. Any help would be greatly appreciated. (I'm using a macbook pro, ipod classic, and an iphone)

i am also getting the same error..it says access denied finally...someone pls help

My iphone 4 froze and is stuck on a black screen. I already tried to re-boot it by holding the power and home button at the same time for 10 seconds. When i go to plug it into my comuter to restore it my comuter won't reconise it. Can someone help me?

Can anyone help?

Same thing happened to me today. I wasn't even using the phone for the past 6 hours and suddenly I can't connect to the internet, none of my internet apps would work - nothing. I tried to call AT&T from the iphone and it locked up - couldn't turn it off, change to the home screen - nada - brick.
Did the Home/Power button thing and that worked but this I've only had this phone for about 4 weeks and it's locked up more times than my 3GS did the whole two years I had it! Ridiculous

Bought 'Unlocked' iPhone 4s and it won't recognize sim card. Any help?

Had an iPhone 4 but screen broke so I sent it out for repair but it couldn't be fixed so ordered an unlocked white iphone 4s from a third party site called 'TradeAnythingUk'. I kept my sim card so I could put it in this phone it came through the post today and during setup it has told me this error message :
'The sim card in this iPhone does not appear to be supported, Onlly compatible sims from a supported carrier may be used to activate iPhone. Please insrt the sim that came with your iPhone or visit a supported carriers store to receive a replacement sim card'
I looked at a few forums and thought I'd try restoring the phone and re installing the software this hasn't changed anything
Is this a pure case of the phone not actually being unlocked or is there any more to this problem
I am with Orange network by the way and I am in the UK.

Apparently you didn't get an iPhone that was officially unlocked, but rather one that either wasn't unlocked at all (and you were flat lied to) or that was hacked to unlock it. Restoring would have removed any such hack in most cases.
Only the carrier to whom the iPhone is locked can authorize an unlock, and most carriers will not unless you have service with them. I'd suggest you go back to the unauthorized reseller from whom you purchased this iPhone for redress, since they didn't sell you what they apparently claimed. It's quite possible, though, that you may have to chalk this up as a learning experience, swallow the loss, and buy another iPhone from an authorized source.
Just so you know, unless your old iPhone was in pieces or jailbroken, Apple would have replaced it for £119 if you had taken it to an Apple Store.
Regards.

My comuter won't recognize my Cosmos 3. Need help.

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