My connection with itunes is not working

Please HELP I have done everything from flushing, firewall exceptions and reintstalling the download of itunes....My connection is not working. Have spoken with two men from India and with no help from them.....

Dear Fourms,
Look at how many postings there are for the same error. thousands on google and more on here. We all have tried everything even seeking each others advice in forums. i have also never seen an answer from APPLE that will resolve the issue. i think they need to check their server settings, their product (itunes), and work directly with us to resolve the issue. if you post in the fourm then make sure you also summit feedback maybe this will let them know this is a HUGE and FUSTRATING problem. Again another wast of money.
*First we bought an expensive iPod because of its latest and greatest technology by apple*
THEN THE ISSUES CAME
We turned off our firewalls
opened every port
tried reinstalling
cleared our temp and dns cache a million times
setup new accounts to try again
spent probably a total of a month at one consecutive time trying to fix this issue.
Update a thousand times.
Ran that darn network diagnostic in itunes and windows
Bought new routers
Disabled, updated, uninstalled and reinstalled our drivers
Pinged, ran trace routs and everything to verify we connect to the server
But is it really still OUR problem to come up to a solution?
this is all in my own opinion.
But if anyone finally gets a resolution, maybe apple?, then let ALL these people on the web and in these forums have a real and truthful resolution and reason it is happening.

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<blockquote>
Hi Raiyad Raad,
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Hi,
I reinstalled latest Itunes completly but still sync with outlook 2007 does not work.
Itunes says Sync finished, but nothing is synced.
Here is the log:
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] ===================
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] iTunes.exe begins
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] ===================
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] "C:\Programme\iTunes\iTunes.exe"
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] ALLUSERSPROFILE=C:\Dokumente und Einstellungen\All Users
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] APPDATA=C:\Dokumente und Einstellungen\mispde\Anwendungsdaten
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] asl.log=Destination=file;OnFirstLog=command,environment
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] CIHOLOSCLI=C:\Programme\Seagate Software\Open Olap\
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] CLASSPATH=.;C:\Programme\Java\jre6\lib\ext\QTJava.zip
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] CommonProgramFiles=C:\Programme\Gemeinsame Dateien
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] COMPUTERNAME=MISPDE0
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] ComSpec=C:\WINDOWS\system32\cmd.exe
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] FPNO_HOSTCHECK=NO
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] HARVESTHOME=C:\Programme\CA\AllFusion Harvest Change Manager
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] HOME=C:\Programme\Computer Associates International, inc.\CCC Harvest
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] HOMEDRIVE=C:
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] HOMEPATH=\Dokumente und Einstellungen\mispde
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] LOCALHARVESTHOME=C:\Programme\CA\AllFusion Harvest Change Manager
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] LOGONSERVER=\\ERLCNDC1
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] NewEnvironment1=C:\Programme\Vodafone\Vodafone Mobile Connect\"Optimization Client"
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] NUMBEROFPROCESSORS=2
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] OS=Windows_NT
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] Path=C:\Programme\Gemeinsame Dateien\Apple\Apple Application Support\;C:\Programme\Gemeinsame Dateien\Microsoft Shared\Windows Live;C:\Programme\CA\SharedComponents\PEC\bin;C:\WINDOWS\system32;C:\WINDOWS;C: \WINDOWS\System32\Wbem;C:\Programme\Microsoft SQL Server\80\Tools\Binn\;C:\oracle\ora102\bin;L:\deployment files\runtime;L:\development\client;D:\FOUNDA~1\fnd301\deployment files\runtime;D:\FOUNDA~1\fnd301\development\client;C:\Programme\Samsung\Samsun g PC Studio 3\;C:\WINDOWS\system32\WindowsPowerShell\v1.0;C:\Programme\CA\AllFusion Harvest Change Manager;C:\Programme\QuickTime\QTSystem\;C:\Programme\Gemeinsame Dateien\Microsoft Shared\Windows Live
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.PSC1
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] PERL5LIB=C:\oracle\ora102\perl\lib\5.8.3\MSWin32-x86;C:\oracle\ora102\perl\lib\ 5.8.3;C:\oracle\ora102\perl\5.8.3\lib\MSWin32-x86-multi-thread;C:\oracle\ora102\ perl\site\5.8.3;C:\oracle\ora102\perl\site\5.8.3\lib;C:\oracle\ora102\sysman\adm in\scripts
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] PROCESSOR_ARCHITECTURE=x86
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] PROCESSOR_IDENTIFIER=x86 Family 6 Model 15 Stepping 11, GenuineIntel
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] PROCESSOR_LEVEL=6
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] PROCESSOR_REVISION=0f0b
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] ProgramFiles=C:\Programme
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] QTJAVA=C:\Programme\Java\jre6\lib\ext\QTJava.zip
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] RTARCH=i86_w32
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] RTHOME=C:\Programme\CA\SharedComponents\PEC
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] SESSIONNAME=Console
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] SQLBASE=C:\Oracle\ora102\NETWORK\ADMIN
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] SystemDrive=C:
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] SystemRoot=C:\WINDOWS
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] TEMP=C:\DOKUME~1\mispde\LOKALE~1\Temp
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] TMP=C:\DOKUME~1\mispde\LOKALE~1\Temp
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] TNS_ADMIN=C:\Oracle\ora102\NETWORK\ADMIN
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] USERDNSDOMAIN=CORPNET.IFSWORLD.COM
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] USERDOMAIN=CORPNET
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] USERNAME=mispde
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] USERPROFILE=C:\Dokumente und Einstellungen\mispde
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] VS90COMNTOOLS=C:\Programme\Microsoft Visual Studio 9.0\Common7\Tools\
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] windir=C:\WINDOWS
[3068 @ Wed Jun 09 10:45:52 2010] [(unknown facility) iTunes.exe] receive_message: Could not receive secure message: -1
[3068 @ Wed Jun 09 10:45:52 2010] [(unknown facility) iTunes.exe] readthread: Could not receive message
[7028 @ Wed Jun 09 10:47:00 2010] [_ISDVLog SyncServer.exe] Cancelling all sync plans.
[7028 @ Wed Jun 09 10:47:00 2010] [_ISDVLog SyncServer.exe] Goodnight, Gracie.
Please help me!

*I just spoke with two different senior advisors from Apple one whose name was Matt and the other whose name was Zachary. They both were extremely rude and were not helpful at all. I explained the same exact scenario to them about how I just updated to iTunes 9.1.1 and that now my iPhone will not sync.*
The ONLY help they could give me was to purchase a plan for either 29.99 or 69.99
The reason no one from Apple will help us is because this company is based on greed. I am sure they knew about this bug that prevents thousands of users from syncing but I am also sure they assumed that we would pay the 29.99 or 69.99 for them to fix the problem. I honestly feel as though this is a scam to make more profit off of us.
There is absolutely NOTHING they can do to help they said except for me to purchase one of those two plans they offer. My question is WHY THE **** SHOULD I PAY FOR SOMETHING THAT I AM NOT AT FAULT FOR? It should be there moral duty and responsibility to fix this bug yet because they know they will profit from it they have no intentions on doing so. The only thing I can really suggest is calling Apple and telling them how you feel. The more people who voice there opinions the better (just be prepared for them to tell you the ONLY thing they can do to fix the problem THEY created is by making YOU pay more money to fix it).
I am extremely disappointed as a loyal Apple customer and this has seriously made me reconsider ever buying another Apple product.
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