My contacts and appointments have vanished

I have an iphone 3gs and a pc running Vista and use Microsoft Outlook 2007. I installed iOS5 and icloud and now all of my contacts and appointments have vanished from Outlook. What should I do? I was due to buy a mac laptop this week to replace my pc but am disappointed with Apple for creating this problem. I have looked on Google and lots of people seem to have similar problems caused by icloud but no one seems to know how to rectify it.

Thanks for replying but I already have outlook on iphone. I have been syncing it all along via usb lead with no problems. Now the info is still on phone but not pc. Strangely some appointments (very few) have remained in calendar but my contacts have all vanished.

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HT5624 My husband just got an iPhone also, can we have separate iCloud accts? All my contacts and appointments are now on his phone too.

My husband just got an iPhone also, can we have separate iCloud accts? All my contacts and appointments are now on his phone too.

I had the same problem too.
Yes, you can go apply for a new AppleID, which would be <your account>@icloud.com.
Then put this new AppleID into the icloud account field.
After this action, you will not be seeing the same contacts and appointments.
But for the itunes store, you still can use the same AppleID so that you can share purchases.
My wife and I use separate icloud accounts, and then we use a 3rd appleid for our itunes store. This allowed us to have separate contacts but still share itune purchases.

Contacts and Calendar suddenly vanished from my new I phone and Mobile Me

I set up my new iphone and mobile me account this morning with no problems. I used the phone, contacts, and calendar with no problem for about three hours and then all of my contacts and calendar entries vanished. I have backed both up from my PowerBook. Any thought on what happened and how to prevent?

I figured out my problem. When I set up my accounts on my phone I had a .mac and a .me account and made the mistake of having sync turned on with both. When I figured out that my PowerBook was syncing with the .mac account I turned off the .me sync on my phone and everything is restored!

Following the most recent IOS IPhone update our Iphone calendars, contacts and messages have all merged. This problem has never happened before. We all use the same Itunes account as a family and one AppleID. Does anyone know the cause of this problem?

We have 4 Iphones. As a family we have happily shared the same ITunes account and one AppleID. After the most recent iPhone IOS update all our contacts and calendars have merged and we randomly receive some messages that one of us has sent to another contact.
This is causing chaos.
Can anyone help me with:
1. Has anyone experienced a similar problem recently?
2. The records to the individual phones have not been saved been saved separately. After this merging of all the data into one composite record, is there anyway to reverse the change and restore the phones to just their individual records?
3. I guess that the cause may be the common AppleID. I have tried to create my own AppleID but my personal email address is already linked to the existing AppleID so I am blocked from setting up a separate AppleID in my own name. Does anyone know how I can get around this block?
4. Would it be better to create a separate Apple ICloud address for each of us as well? How do I do this?
Many thanks in anticipation,
Peter

This is exactly what happens when sharing a single Apple ID for iCloud and iMessage. Why would you expect any different?

Hi. My husband and I have always shared the same iTunes account. Since installing iCloud, all our contacts and calenders have merged on our iPhone 4, which we do not want. How do I rectify this? Does my husband need to set up his own apple ID?

Hi. My husband and I have always shared the same iTunes account. Since installing iCloud, all our contacts and calenders have merged on our iPhone 4, which we do not want. How do I rectify this? Does my husband need to set up his own apple ID? If so, where do I need to change his email address info, so that his calender and contacts remain his? Thank you

You can continue to use the current AppleID for iTunes, but your husband can create a new AppleID to use to create a new iCloud account that will be his own and not overlap with yours. If you do not have another email address to use for an AppleID, just get a free Gmail account and use that.
You can have as many AppleIDs as you want (or at least, as many as you have email addresses for). You can use a separate AppleID for the store, another for iCloud, and even another for iMessage if you wish.
You will want to keep the current one as the shared one for the store as all your previous purchases are permanently tied to it, and thus you need that AppleID to update or redownload your current purchased content.

Contacts and calendar have stopped syncing with latest updates

Hello!
iPhone 4S / iOS 7.0.4 and Outlook 2010 - contacts and calendar have stopped syncing - phone syncs, but data doesn't update - Genuis bar in store couldn't help me.
Anyone else with this problem? Do you have a solution?
iCloud is not a option due to limited WIFI access.
Thank you
Valerie

Do you use a Mac? If so, see the note in the third paragraph:
http://support.apple.com/kb/PH12117

I recently got a new iphone 4 w/iOs 7. I set up th eicloud, etc. and got my contacts and appointments from outlook. All was fine. Now it will not snyc/update my phone from outlook. I get "Your setup couldn't be started because of an unexpected error."

I recently got a new iphone 4 w/iOs 7. I set up th eicloud, etc. and got my contacts and appointments from outlook. All was fine. Now it will not snyc/update my phone from outlook. I get "Your setup couldn't be started because of an unexpected error."

Hello JinxUK,
Thank you for the details of the issue you are experiencing with the iCloud Control Panel. I found an article referencing the error message you are getting:
“Your setup couldn't be started because of an unexpected error.”
Apple is investigating this issue. This article will be updated as more information becomes available.
iCloud: iCloud Control Panel setup cannot be started
http://support.apple.com/kb/TS5178
I recommend saving that link so that you can check back for a resolution when it becomes available.
Thank you for using Apple Support Communities.
Best,
Sheila M.

Is it possible to sync with both my win 7 computer (Outlook 2010), and with iCloud, without duplicating contacts and appointments? thanks.

Is it possible to sync with both my win 7 computer (Outlook 2010), and with iCloud, without duplicating contacts and appointments? thanks.

Hey keiichi-san,
Yes, It is possible. You can merge contacts, calendars, and bookmarks between multiple computers.
When you sync the contacts and calendars to your iPhone from the new computer you'll see the option to Merge or Replace, just choose Merge.
These articles provide more information on syncing options:
http://docs.info.apple.com/article.html?artnum=306071
http://docs.info.apple.com/article.html?artnum=305741
Jason

Link Contacts and Appointments

Hi,
is there a way to link contacts to appointments? Especially when I setup a new calendar entry to remind me to call someone, it would be very helpful to have the contact linked to the calendar entry.
Is there some way to do that? I have iCal, BusyCal on my iMac available and iCal and Pocket Informant on my iPod touch. Thx for any tip.
Reiner

Try unchecking all the calendars except the one you want to sync.
Tap Calendar, swipe down from the top and tap Manage.

Unknown contacts and appointments after upgrade, what happened?

I traded in my 4 for the new 5 the other day and after backing the 4 up to the cloud i setup my new 5. After it was finished i had a large number of unknown people and appointments on my phone. I have noticed also that some of my known contacts info has changed. What the heck has happened?

that's not really something that we can help you with since we can't see your account. i would definitely call applecare if i were you

Contacts and Calendar have disappeared from iPhone

All my contacts and calendar entries have totally disappeared from my iPhone on 20.5.09. My free trial of MobileMe was due to end on 20.5.09, so on 17.5.09 I cancelled my subscription (didn't really use it). The only backup of my contacts/calendar was on MobileMe. Is it just a coincidence that my information has disappeared on the same day as my subscription ran out?!
Message was edited by: KkAaTt

When turning on over the air syncing for Contacts and Calendars with a MobileMe account on an iPhone, all contacts and calendar events on the iPhone are erased first and replaced with your MM online address book and calendar events. After the initial transfer from your MM online address book and calendar(s), contact info and calendar events are kept synchronized between the two.
Your MM online address book and calendar events are designed to be kept synchronized with the supported application or applications on your computer.
When a MM account is cancelled, the data on the MM "cloud" is no longer available.

Blackberry Z10 will no longer Sync and Sympatico Contacts and calendar have disappeared

Two weeks ago my sympatico email stopped on my blackberry. The email was uninstalled and reinstalled and the contacts and calendar disappeared and the phone stopped synconizing . When the email is loaded on another Z10 the contacts and calendar come in. The issue appears to have happened after an update.Restoring the phone to factory settings did not help. I can get all other emails to load including contacts and email. Does anyone have a solution other than getting rid of this phone.
Sympatico does not appear to be an issue as I can load the email on other blackberry devices and have loaded it on another Z10 with no issue.
I have made called to Blackberry and they keep pushing me back to Bell but based on the tests above it seems to be a Blackberry issue not sure how to resolve and frustrated.

Two thoughts.
When you did the factory reset the wise thing to have done would be add the email and test before restoring and reinstalling apps. If the problem is corrupt settings or data, you might end up restoring the problem. Testing beforehand gives you an whether or not the stock software install is ok.
If you didn't test with clean device, I would do a security wipe or repeat the reset to factory and test.
If you did test on clean device, then I would do a clean OS install, and test.
In my opinion the issue is software, one way or the other. You may want to go straight to clean OS install.
- Ira

Contacts and appointments lost to the iCloud

I recently updated my iTunes software for my IPod and it asked if I wanted to sync my information to the iCloud. I did... then later noticed that all of my contacts and calendar appointments on my PC were gone. I just figured I would sync my Torch to the desktop manager and put them all back... Not what happened. Now the information is missing from my Outlook on my PC and from my Torch. It is however, on the iCloud. The Verizon Blackberry technicians were not able to get the information back onto my Torch. Any ideas??? Since when did Apple and Blackberry engage in a data feud and start taking hostages??

Hi,
It may happen that you've misconfigured Sync direction and hence such issue arises. Check the below KB article on proper sync setup -
KB00561 How to configure wireless calendar synchronization on a BlackBerry smartphone
KB03315 How to setup organizer data synchronization using BlackBerry Desktop Software
KB19148 How to synchronize organizer data in Microsoft Office for Mac between the BlackBerry smartphone and a Mac computer using BlackBerry Desktop Software
tanzim
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My iCloud account was hacked. My contacts and emails have been deleted even from iCloud storage

Hi, today someone hacked into my @icloud.com account and all my contacts and emails stored there have been deleted. I have changed my password but is there any way to recover my info? Thanks!

If the details have been deleted from iCloud, they are, I'm afraid, gone. But if you have backed them up by Time Machine they should be recoverable.

Someone who I do not have in my contacts and I hav...

Hey,
some skype user, which I do not know, is calling my for some time already. I do not have this pearson in contacts, and recently I have blocked it, but it is still calling me.
How is it possible, that the user which is not in my contacts, it has never been there, and is blocked can still call me?
How can I stop it from calling me?
Thank you for any replies.

Hi, Concerned_User, and welcome to the Community,
I am trying to think through how a blocked contact can call you. Might you mean send a contact request? Instant message? Are you receiving these unwanted calls via your Skype Number?
In any event, please report as many details as you know to Skype via e-mail: [email protected] Continue to Block and tick/check the Report as Abuse (or Spam) -- be careful not to click "ignore," because this only dismisses the call or contact request for that instant.
Elaine
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My contacts and appointments have vanished

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