My contacts on my old Iphone I gave a family member were deleted then synced to icloud. My current iphone lost all its contacts when it next synced. I retreived a 6mth old backup to get my contacts, but I want my recent messages back, any help?

The "system" performed as designed. All devices syncing to one iCloud account are kept in common sync. The idea is that all such devices belong to one user. Different users should have different iCloud accounts. Once your contacts were edited, all devices were updated as well and subsequent backups (from yours and her device) reflected the changed contacts (and any other data that may have been edited like calendars). Your first task is to change your daughter over to a new account before she makes other changes.
The only way I see for getting back contacts is to restore them from a time machine backup, assuming you also have a Mac included in the account which syncs the contacts. However, I'm not sure whether time machine includes contacts from iCloud along with those that are local, "on my Mac".
Otherwise the deleted contacts are gone.

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My screen is gone black when I restart I get the chime but no picture mac book pro can any help get me going again

My screen is gone black on my mac book Pro.when I restart I get the chime but no picture mac.can any help get me going again

Is the TV at minimum a 1080p with an HDMI port?
What is your Machine ID? DO NOT give us your serial number. We just need the x and y values of the Machine ID in your system profiler as given in this format:
MacBook Pro x,y
This will tell us what display cables can connect to your TV.

I had two iPhoto libraries. I erased one of them (which disappeared in the paperbasket - as planned. The otherone, however has now lost all its Keywords... Is there anything what I can do to get my keywords back????

I had two iPhoto Libraries with different content (on an external drive). I had to erase one of the libraries, and it disappeared - as planned - in the paperbasket.
The other (untouched) library, however has now lost all Keywords, and it needs quite awhile (the ball is spinning "for hours") to build up all events (order still like before the keyword desaster.
What can I do to get the keywords back?
Börries

To be more clear: All fotos had been "imported to their foto libraries" by just standard means - no shifting no erasion etc. etc. just regular Upload in one of the two iPhoto libraries by "import".
"Or load your backup from before this happened"
This answer seems to be pretty close to a solution - but, I need help in a step-by-step-way:
My library is located on an external LaCie hard drive - which is to the best of my knowledge not covered by Time Machine. With other words: Time Maschine is not useful here. Is there another backup procedure (possibly from within iPhoto) which I could use to rebuild the keywords from an earlier backup. That would solve 99% of my problems and is fine.
Sorry for being so helpless, but it seems to me as if you had come quite close to a solution....
Best,
Börries

I lost all my apps when I updated to new system is there a way to get them back?

When I updated my operating system it lost all my apps and now I cant find them tried restoring but that did not work any Ideas?

only problem is I had over 100 books in an app that I cannot get back cause the book site I bought them from is shut down so kinda *****

I have imported contacts from Outlook to Mail and they have synced via iCloud to my iPhone 3GS. I can't get my iPhone to make a call using these contacts but if I dial the number of any of the contacts on the keypad, the call DOES work! Help me please!?

I have imported contacts from Outlook to Mail and they have synced via iCloud to my iPhone 3GS. I can't get my iPhone to make a call using these contacts (it tries but then says call ended) but if I dial the number of any of the contacts on the keypad, the call DOES work! Help me please - is there something I need to do to the contacts because tehy came from Outlook? Thanks

Thank you for replying. Yes I deleted the old email address..

I backup to an external hdd with Time Machine, when it ran out of space it did not delete old backups, now my internal hdd says its full when before it had heaps of space. I have searched for extra files but cant find any. Can anyone help, please.

I backup to an external hdd with Time Machine, when it ran out of space it did not delete old backups, now my internal hdd says its full when before it had heaps of space. I have searched for extra files but cant find any. Can anyone help, please.

First, empty the Trash if you haven't already done so. Then reboot. That will temporarily free up some space.
To locate large files, you can use Spotlight as described here. That method may not find large folders that contain a lot of small files.
You can also use a tool such as OmniDiskSweeper (ODS) to explore your volume and find out what's taking up the space. You can delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one.
Proceed further only if the problem hasn't been solved.
ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
Install ODS in the Applications folder as usual.
Triple-click the line of text below to select it, then copy the selected text to the Clipboard (command-C):sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
I don't recommend that you make a habit of doing this. Don't delete anything while running ODS as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means.
When you're done with ODS, quit it and also quit Terminal.

HT1766 i have backed up my iphone 5 and have a 5s I want to set up from that backup file. I have gone through the process once, and when I next connect the new AND the old phone to the mac and open itunes, restore or create new phone comes up not synch??

i have backed up my iphone 5 and have a 5s I want to set up from that backup file. I have gone through the process once, and when I next connect the new AND the old phone to the mac and open itunes, restore or create new phone comes up not synch?? Tried starting the whole process over once but same result. Seems not to recognise the phone and just synch as it should. Help?

Hello CosK,
The following guide can step you through the process of using a backup of your iPhone 5 to transfer your content to your iPhone 5s.
Transfer content from an iPhone, iPad, or iPod touch to a new device
http://support.apple.com/kb/HT2109
Should one or both of your phones fail to appear in iTunes, the following article provides troublesooting steps that can assist.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Allen

I just got iphone 5c and i am not happy with it. It uses to much data and i don't even know how. I can't get the ringtones i want for my contacts.I got it on my free upgrade but i want to take it back and get something else but where i got it they say i c

I just got iphone 5c and i am not happy with it. It uses to much data and i don't even know how. I can't get the ringtones i want for my contacts.I got it on my free upgrade but i want to take it back and get something else but where i got it they say i can't because i don't have the earbuds and i have serches or them. now i am suck with a phone i don't like at all until my next upgrade. this is very dishearten

1. If you are this unhappy with that phone, and the lost earbuds is the only thing stopping you from taking it back, why do not just buy some earbuds. That way you can get rid of that phone. It all depend upon how much you want to get rid of that phone.
2. Yet if you are stuck with that iPhone, here is something might help you to control the data usage. By design, iPhones do turn off WiFi when they go dormant. So if a download is in progress and so forth when the phone goes dormant, it will switch to use cellular data, if this setting is left on. Therefore, from multi-sources I have learned that if you keep your iPhone connected to a power source, then it will stay connected to the available WiFi.

I somehow installed a version of Firefox which won't work on my "old" iMac G5 (10.5.8) so I trashed the program and now I can't get it out of my trash bin... Any help appreciated because now I can't empty my trash at all! Thanks.

I somehow installed a version of Firefox which won't work on my "old" iMac G5 (10.5.8) so I trashed the program and now I can't get it out of my trash bin... Any help appreciated because now I can't empty my trash at all! Thanks!!

You must purchase a new QT key for each computer.
Since you have a new iMac, you are entitled to 90 days of FREE phone tech support from Apple and you can use the Chat with a Support Agent. The online chat support _*is available 24 hours a day, 7 days a week.*_
If you've purchased an AppleCare Protection Plan, you're eligible for the duration of that agreement.

My library of 800 songs has been replaced by 48 older items which I believe are off an older device (old nano belonging to another family member). How do I get my songs back?

My library of 800 songs has been replaced by 48 older items which I believe are off an older device (old nano belonging to another family member). How do I get my songs back?

See Empty/corrupt iTunes library after upgrade/crash.
tt2

I just restored my phone, however I have to sign into icloud and the phone is set to the previous owner's email and password. I am unable to get in contact with them. What can I do?

I just restored my phone, however I have to sign into icloud and the phone is set to the previous owner's email and password. I am unable to get in contact with them. What can I do?
Please help!

Hello codyfromseminole,
After reviewing your post, I believe your device is under Activaltion Lock. The following article will provide you with more information about the feature:
iCloud: Activation Lock
With iOS 7 or later, Find My iPhone includes a feature called Activation Lock, which is turned on automatically when you set up Find My iPhone. Activation Lock makes it harder for anyone to use or sell your iPhone, iPad, or iPod touch if it’s ever lost or stolen.
With Activation Lock, your Apple ID and password are required before anyone can:
Turn off Find My iPhone on your device
Sign out of iCloud on your device
Erase and reactivate your device
Important: Make sure to remember your Apple ID and password, and that your password is unique and secure—someone else shouldn’t be able to guess it. For more information, see the Apple Support article Security and your Apple ID.
If you want to give away or sell your device, be sure to erase your content and settings (in Settings > General > Reset > Erase All Content and Settings). When you erase your content, Find My iPhone and Activation Lock are also turned off.
If you no longer have the device, follow the instructions to remove a device you no longer have. For more information, see the Apple Support article What to do before selling or giving away your iPhone, iPad, or iPod touch.
For more information about Activation Lock, see the Apple Support article Find My iPhone Activation Lock in iOS 7.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

HT3775 This info is not helping. I am using VC500MAC digital video conversion system to record old VHS tapes to computer. The file is .mov, but quicktime is not playing it back. Help, please.

This info is not helping. I am using VC500MAC digital video conversion system to record old VHS tapes to computer. The file is .mov, but quicktime is not playing it back. Help, please.

Sorry for this question. Can you use this device with Vlc or QuickTime? Does skype support it? Is this device supported only by its own software?
I need a device that can work with my own software. My software can work only with a QuickTime supported device.
Thanks if you will reply to me.

Hi, using iphoto 6, i suddenly lost albums: they are still in the directory, but no pictures in some albums.Using finder, I can locate the pictures and even get preview. But impossible to import them. Anyone can help? thanks

Hi, using iphoto 6, i suddenly lost albums: they are still in the directory, but no pictures in some albums.Using finder, I can locate the pictures and even get preview. But impossible to import them. Anyone can help? thanks

Try these in order - from best option on down...
1. Do you have an up-to-date back up? If so, try copy the library6.iphoto file from the back up to the iPhoto Library allowing it to overwrite the damaged file.
2. Download <a href="http://www.fatcatsoftware.com/iplm/"><b><u>iPhoto Library Manager</b></u></a> and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
3. If neither of these work then you'll need to create and populate a new library.
To create and populate a new *iPhoto 6* library:
Note this will give you a working library with the same Rolls and pictures as before, however, you will lose your albums, keywords, modified versions, books, calendars etc.
Move the iPhoto Library to the desktop
Launch iPhoto. It will ask if you wish to create a new Library. Say Yes.
Go into the iPhoto Library on your desktop and find the Originals folder. From the Originals folder drag the individual Roll Folders to the iPhoto Window and it will recreate them in the new library.
When you're sure all is well you can delete the iPhoto Library on your desktop.
In the future, in addition to your usual back up routine, you might like to make a copy of the library6.iPhoto file whenever you have made changes to the library as protection against database corruption.

Updated to ios 5 and itunes 10.5 for my iphone and now i lost all apps and songs that i had downloaded in the past. how do i get everything back

Updated to ios 5 and itunes 10.5 for my iphone and now i lost all apps and songs that i had downloaded in the past. how do i get everything back?

in order to restore your songs and apps, you should just reconnect to itunes and sync your data. your phone ran a backup before it upgraded, and you can also do a restore. but the key is still to go to your itunes and sync back to your phone what you wanted there in the first place.

When i make calls, all i can hear is static, and when i plug in headphones or turn the speaker on, it still doesnt work. but facetime, music, an apps sound still work. help? iphone 5

when i make calls, all i can hear is static, and when i plug in headphones or turn the speaker on, it still doesnt work. but facetime, music, an apps sound still work. help? iphone 5

Hello Delaney1130,
It sounds like you are getting static on both the receiver and the speaker when you make a call. I would use the troubleshooting from the following article to help resolve the issue named:
iPhone: Troubleshooting issues making or receiving calls
https://support.apple.com/kb/TS3406
Toggle airplane mode: Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
Check your phone settings:
Check your Do Not Disturb settings: Tap Settings > Do Not Disturb.
Check for any blocked phone numbers: Tap Settings > Phone > Blocked.
See if Call Forwarding is turned on: Tap Settings > Phone > Call Forwarding.
Ensure that your software is up to date:
Check for a carrier settings update.
Check for an iOS software update.
Note: Some updates may require a Wi-Fi connection.
If the iPhone has a SIM card, reseat the SIM card.
If the iPhone 4 or iPhone 4s is on the Verizon network, dial *228 from the iPhone and select option 2 to update the Preferred Roaming List (PRL). The PRL determines the cellular towers the phone uses for cellular service, selecting those with the best signal strength.
Reset the network settings: Tap Settings > General > Reset > Reset Network Settings.
Try to make or receive calls in another location.
Attempt to isolate to one network band:
If you're having the issue on LTE, disable LTE, if possible, and try again.
If you're having the issue on 3G/4G, disable 3G/4G, if possible, and try again.
Contact the carrier to check the following:
Your account is properly configured to use the specific iPhone that has the issue.
There are no localized service outages.
Your account doesn't have a billing-related block.
Your calls don't have errors on the carrier system.
Restore the phone as new.
If the above steps don't resolve the issue, go to an Apple Retail Store, carrier, Apple Authorized Reseller, or contact AppleCare to send the phone in for service.
Thank you for using Apple Support Communities.
All the very best,
Sterling

My contacts on my old Iphone I gave a family member were deleted then synced to icloud. My current iphone lost all its contacts when it next synced. I retreived a 6mth old backup to get my contacts, but I want my recent messages back, any help?

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