My contacts showing offline...

My contacts are showing offline when they are indeed online...and they see me as offline too...this is a new problem. I have deleted Skype and downloaded v5.9 for Windows...still no joy..what is going on please? 
Thanks

Do you or the contact have their status selected as Offline, Invisible, or Do Not Disturb?
Further detail found here - https://support.skype.com/en-us/faq/FA3501/What-is-a-status-setting-and-how-do-I-change-it?frompage=...
Regards,
Beowolfv
-If I Answered Your QuestionThenPlease Give "KUDOS" And Mark It As A "SOLUTION" So Others Can Find Help.

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