My converted PDF contract is now in WORD but won't let me revise?

I just signed up and a contract that was in PDF is now in WORD. I need to go in and revise language but the only format I can get is web archive, which does not allow changes. Am I doing something wrong? This is the only reason I paid for this service, to be able to revise PDF's into re-writeable contracts.

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My converted PDF contract is now in WORD but won't let me revise?

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